Park Place Care Center

Pros

• The staff at Park Place Care Center is described as very attentive and caring, fostering a welcoming environment for both patients and their families.
• Many reviewers appreciate the clean and safe atmosphere of the facility, highlighting its cleanliness and well-maintained areas.
• Some residents have experienced effective rehabilitation programs that helped them regain strength and independence, thanks to the diligence of the physical therapy team.
• The dining experience received positive remarks regarding food quality, with some patients enjoying their meals.
• Activities offered at the facility are well-received, with opportunities for socialization and engagement among residents.
• Overall, several families felt grateful for the compassionate care their loved ones received during their stay at Park Place Care Center.

Cons

• The facility staff communication is minimal at best, leading to serious concerns about care.
• Cleanliness was rated as zero, with reports of bedbugs and an overall unpleasant smell in the memory care unit.
• Administrative turnover is high, resulting in a lack of consistent management and support for patients.
• There were instances of neglect, with residents found on the floor without immediate assistance from staff.
• The facility appears nice but does not deliver proper care, suggesting a disconnect between appearance and reality.
• Patients often received inadequate attention during activities, particularly in memory care.
• Overcharging for services was reported by multiple users during their stay at the facility.
• Promised follow-up communication from staff frequently did not occur, contributing to frustration among family members.

Review

The Park Place Care Center has garnered a mixed bag of reviews regarding its services, facilities, and overall quality of care. Many families seeking rehabilitation or nursing care for their loved ones find themselves wrestling with conflicting accounts of the center's performance. While some individuals express satisfaction with the attention and care provided to their relatives, others paint a grim picture of neglect and administrative shortcomings that raise serious concerns about patient welfare.

One alarming report highlights an incident where a resident was found lying on the floor in her bedroom after hours, with no staff in sight at the nursing station. This incident reportedly occurred multiple times within a few weeks, suggesting a troubling pattern of oversight and supervision. Furthermore, communication with staff members was described as minimal, leading to frustrations over high costs associated with care—costs allegedly incurred without adequate service delivery. The situation escalated when Adult Protective Services became involved after the facility evicted the resident, leaving family members feeling distressed and unsupported during an already challenging time.

On cleanliness and hygiene issues, one reviewer shared disturbing observations regarding bedbug infestations in the memory care unit. Efforts to address these complaints were dismissively labeled as "cleaning," further eroding trust between residents’ families and facility management. Beyond cleanliness troubles, residents in memory care were said to receive inadequate activities or engagement compared to those outside this specialized unit. Families felt justified in their discontent considering the considerable fees charged by the facility; they expressed disbelief at how little value they perceived they received for their investment.

Conversely, several reviews highlight commendable experiences at Park Place Care Center. One account describes interactions between staff members and residents as warm and caring—an aspect particularly appreciated during visits from family members. Several patients noted varied food quality but generally mentioned decent meals being available most days alongside engaging activities like bible study sessions or games like dominos movies that provided socialization opportunities for residents.

The ongoing transition within management seems to be a significant factor influencing perceptions of Park Place's quality. Some reviewers expressed concern over high turnover rates among administrative personnel since Chosen Healthcare acquired Park Place Care Center—a trend that may lead to inconsistent standards of care and operational reliability. An individual pointed out how this constant shift affects not only patient care but also communication channels between families and staff; promises for callbacks often go unfulfilled.

Despite these challenges described by many families, there are noteworthy testimonials regarding positive outcomes achieved within just weeks of recovery supported by dedicated therapists and attentive caregivers at Park Place. One family's experience underscored how effective physical therapy helped their loved one regain mobility rapidly after suffering from a brain injury—all thanks to committed staff who maintained dignity throughout treatment.

Ultimately, while some families reflect positively on specific aspects such as cleanliness or friendly interactions experienced firsthand during visits—and celebrate successful rehabilitative journeys—others harbor grave concerns about safety protocols compromised by negligence amidst high fees charged for services rendered at Park Place Care Center. Prospective clients searching for assisted living options should thoroughly weigh both sides before making what can be an emotionally charged decision affecting vulnerable family members' well-being.

Parks

• San Gabriel Park (0.2 miles)
• San Gabriel Park (0.5 miles)
• Berry Springs Park (2.6 miles)
• Jim Hogg Park (4.9 miles)
• Williamson County Regional Park (8.7 miles)
• Old Settlers Park (9.1 miles)

Physicians

• Lori Palmer, OD - Georgetown Eye Exam (0.5 miles)
• San Gabriel Internal Medicine (0.7 miles)
• San Gabriel Eye Center (0.8 miles)
• Soileau, Michael Texas Movement Disorder Specialists (0.9 miles)
• Georgetown Dermatology & Skin Cancer (1.1 miles)
• Total Men's Primary Care (1.3 miles)
• Family Medicine (1.5 miles)

Restaurants

• McDonald's (0.7 miles)
• Plaka Greek Cafe (0.7 miles)
• Sonic Drive-In (0.8 miles)
• Rentsch Brewery (1.1 miles)
• 2020 Market Scratch Kitchen & Bar (1.2 miles)
• Blue Corn Harvest Bar & Grill (1.4 miles)
• Wildfire (1.4 miles)

Pharmacies

• Gallagher's Pharmacy (1.2 miles)
• Walmart Pharmacy (1.3 miles)
• Gus's Drug (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.4 miles)
• Baylor Scott & White Pharmacy #202 (5 miles)

Hospitals

• Lone Star Circle Of Care (1.2 miles)
• Georgetown Healthcare System (2.5 miles)
• Seton Medical Center Williamson (6.2 miles)
• Scott & White Hospital (6.4 miles)

Cafes

• Monument Cafe (1.3 miles)
• HTeaO (1.6 miles)
• Starbucks (6.5 miles)
• Dutch Bros Coffee (7.2 miles)
• Kerbey Lane Cafe - Round Rock (8.7 miles)
• Starbucks (10.1 miles)

Places of Worship

• Grace Episcopal Church (1.6 miles)
• Southern Baptist Convention (5 miles)
• First Baptist Church Of Weir (5.1 miles)
• Jehovah's Witnesses (9.3 miles)
• Saint Patrick Catholic Church (9.3 miles)
• Hutto United Methodist Church (9.9 miles)

Transportation

• Georgetown Municipal Airport (1.7 miles)
• U-Haul Neighborhood Dealer (8.9 miles)

Theaters

• Cinemark 14 Round Rock (6.5 miles)