Victoria Gardens Of Frisco

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Victoria Gardens Of Frisco

10700 Rolater Drive, Frisco, TX 75035

For more information about senior living options: (844) 490-3973

3.7 from 19 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
2
1 stars
4

Skilled Nursing Facility

Pricing

Victoria Gardens of Frisco offers competitive pricing for its accommodations in comparison to both Denton County and the broader Texas market. The cost for a semi-private room at Victoria Gardens is $3,600 per month, which is notably lower than the county average of $3,871 and aligns closely with the state average of $3,680. For those seeking more privacy, the monthly rate for a private room stands at $5,100, which is higher than Denton County's average of $4,161 and exceeds the Texas state average of $4,096. Overall, while Victoria Gardens maintains an attractive price point for semi-private rooms, its private room offerings are positioned at a premium relative to regional norms.

Floor plansVictoria Gardens Of FriscoDenton CountyTexas
Semi-Private$3,600$3,871$3,680
Private$5,100$4,161$4,096

Overall Review

Pros

  • pro The activities at Victoria Gardens Frisco are top-notch, with staff like Venetta going out of their way to coordinate the best experiences for the residents.
  • pro The facility has become much more organized, ensuring residents receive regular showers and clean sheets.
  • pro Staff and rehab teams at Victoria Gardens are attentive and supportive, helping residents walk with their walkers and encouraging them to stay active.
  • pro Many families have expressed satisfaction with the quality of care provided at Victoria Gardens, highlighting the caring nature of the nurses.
  • pro The renovations at the facility have received praise for their beauty, contributing to a pleasant living environment for residents.
  • pro Residents appreciate the spacious, bright, and clean rooms available in the facility, as well as safe outdoor areas accessible for relaxation.
  • pro Several reviews commend the attentive nursing staff who work hard to meet residents' needs and ensure they receive proper care during rehabilitation.
  • pro Families have noted that their loved ones are receiving excellent support tailored to individual needs, leading to positive experiences during recovery at Victoria Gardens.

Cons

  • pro The staff at Victoria Gardens of Frisco are often defensive and dismissive when concerns about patient care are raised.
  • pro Patients' needs for attention and assistance are frequently unmet, leading to a lack of proper rehabilitation.
  • pro The food served is often cold or undesirable, leaving patients dissatisfied with their meals.
  • pro The overall cleanliness and maintenance of the facility, particularly in the rooms, has been criticized as inadequate.
  • pro There have been reports of rude and uncaring behavior from some nurses towards patients, contributing to a negative environment.
  • pro Concerns about serious health issues, such as heavy bleeding or chest pains, do not prompt timely medical intervention or appropriate responses from the staff.

Review

Victoria Gardens in Frisco has received mixed reviews from families and residents, highlighting a spectrum of experiences within the facility. While some families commend the staff's attentiveness and the quality of care provided, others express serious concerns about patient treatment and overall management. This dichotomy sheds light on various aspects of life at Victoria Gardens, particularly as it pertains to resident well-being, nutrition, and rehabilitation services.

Some reviewers praise the activities coordinated by staff member Venetta, noting that they contribute positively to the residents’ daily lives. Families appreciate that the facility has been proactive in organizing engaging events which keep residents active and socially connected. Additionally, certain family members report notable improvements in care post-admission; for instance, one reviewer observed an increase in organization regarding showers and room upkeep compared to another nursing home where their loved one resided prior. Residents are encouraged to participate in physical activities with assistance from rehab staff, which is seen as a vital step in helping them regain strength and independence.

However, despite these positive observations, several alarming incidents have raised concerns about the adequacy of care at Victoria Gardens when it comes to medical issues. One family detailed their distress over their mother’s repeated episodes of heavy bleeding attributed to a urinary tract infection (UTI) that had previously required hospitalization. They conveyed frustration regarding a perceived lack of urgency from the nursing staff when reporting significant changes in her condition — specifically instances where her diaper was saturated with blood. Despite this alarming symptom persisting after her hospitalization, discussions with nursing staff seemed defensive rather than constructive.

In contrast, other reviewers emphasized dissatisfaction with rehabilitation services at Victoria Gardens. A family member noted that their father had not received adequate support for his recovery despite spending nearly five weeks there—highlighting a lack of encouragement for him to get out of bed or engage in physical activity regularly. Their dissatisfaction extended not only to rehabilitation but also included complaints about food quality and temperature as well as cleanliness within his living space—an unsettling combination for any patient seeking recovery and comfort.

Moreover, reports surfaced concerning how some patients were treated by nursing staff during critical situations. One poignant account described a sister's troubling experience where she exhibited symptoms of pneumonia but faced dismissive attitudes from nurses who reportedly mocked her discomfort instead of providing compassionate care or timely interventions. The review expressed outrage over such treatment and highlighted an urgent need for reform within staffing practices at the facility.

Nevertheless, there are positive experiences worth mentioning as well; some reviewers share stories illustrating attentive service from both nursing staff and management teams who worked diligently to meet various needs—from facilitating health equipment through Medicare processes to ensuring rooms were clean and adequately prepared for residents' occupancy. These contrasting perspectives create a nuanced image—while certain individuals report supportive atmospheres filled with genuine efforts from staff members aimed at improving resident experiences, others encounter disheartening neglect that directly affects their loved ones’ health outcomes.

In conclusion, while Victoria Gardens offers some promising attributes—such as organized activities and dedicated management—the stark discrepancies pointed out by families cannot be overlooked. Serious concerns regarding medical oversight highlight essential areas needing improvement if they aim to provide holistic care sensitive to each resident's physical and emotional requirements. Ultimately, ongoing monitoring coupled with open communication between families and healthcare providers might prove necessary in fostering trust among all parties involved while ensuring each resident receives appropriate attention tailored toward maintaining their health standards.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (21 miles away) Dallas Love (21 miles away)
  • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Victoria Gardens of Frisco is an assisted living community located in the vibrant city of Frisco, TX. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

Our residents can take advantage of our on-site beauty salon to stay looking their best, and relax in their own fully furnished apartments with private bathrooms. For those who want to stay active, we have a fitness room and outdoor spaces where residents can enjoy nature. Our gaming room and small library provide entertainment options for those who prefer quieter activities.

We understand that transportation is important for our residents, which is why we offer community-operated transportation as well as transportation arrangement services for non-medical needs and doctors' appointments. Our staff is available 24/7 to provide assistance with activities of daily living, transfers, bathing, dressing, medication management, and meal preparation according to special dietary restrictions such as diabetes diets.

At Victoria Gardens of Frisco, we believe in promoting mental wellness. We offer a mental wellness program along with daily scheduled activities that cater to the interests and preferences of our residents. We also organize planned day trips and resident-run activities to keep our community engaged and connected.

Convenience is key at Victoria Gardens of Frisco, with multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located nearby. Residents can enjoy the amenities within our community as well as explore the surrounding area.

With so many amenities and care services available at Victoria Gardens of Frisco, residents can truly feel at home while receiving the support they need. Whether it's enjoying restaurant-style dining in our dining room or accessing Wi-Fi/high-speed internet in our computer center, residents are sure to find comfort and enjoyment in their new home.

Nearby Places of Interest

Places of Worship

  • Hope Fellowship (0.5 miles)
  • St Francis Catholic Church (3 miles)
  • One Community Church (3.1 miles)
  • Gateway Church (3.7 miles)
  • Stonebridge United Methodist Church (5.2 miles)
  • West Frisco Hope Fellowship Site (6 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Walmart Pharmacy (1.3 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.2 miles)

Restaurants

  • Chick-Fil-A (1.3 miles)
  • Whataburger (1.6 miles)
  • Andy's Frozen Custard (1.6 miles)
  • Chuy's (2.3 miles)
  • Sonic Drive-In (2.3 miles)
  • Kelly's Craft Tavern (2.6 miles)
  • In-N-Out Burger (2.8 miles)

Cafes

  • Starbucks (1.3 miles)
  • 85C Bakery Cafe (2.3 miles)
  • Starbucks (2.3 miles)
  • Starbucks (3.8 miles)
  • Dutch Bros Coffee (6 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.4 miles)

Hospitals

  • Baylor Scott & White Medical Center (2 miles)
  • Texas Health Frisco (4.1 miles)

Physicians

  • Cook Children's Pediatrics Collin County (2.3 miles)
  • Collin County Ent (2.6 miles)
  • Bent Tree Family Physicians (2.7 miles)
  • Frisco Medical Village (3.4 miles)
  • Next Step Orthopedics (3.7 miles)
  • Legacy Dermatology (4 miles)
  • North Texas Institute of Neurology & Headache (4 miles)

Parks

  • Twin Creeks Park (3.9 miles)
  • WestRidge Subdivisions (4.4 miles)
  • Windhaven Meadows Park (5.9 miles)
  • Hoblitzelle Park (6.1 miles)
  • Memorial Park (6.4 miles)

Theaters

  • CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (5.8 miles)

Frequently Asked Questions

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