Victoria Gardens Of Frisco

Pros

• The activities at Victoria Gardens Frisco are top-notch, with staff like Venetta going out of their way to coordinate the best experiences for the residents.
• The facility has become much more organized, ensuring residents receive regular showers and clean sheets.
• Staff and rehab teams at Victoria Gardens are attentive and supportive, helping residents walk with their walkers and encouraging them to stay active.
• Many families have expressed satisfaction with the quality of care provided at Victoria Gardens, highlighting the caring nature of the nurses.
• The renovations at the facility have received praise for their beauty, contributing to a pleasant living environment for residents.
• Residents appreciate the spacious, bright, and clean rooms available in the facility, as well as safe outdoor areas accessible for relaxation.
• Several reviews commend the attentive nursing staff who work hard to meet residents' needs and ensure they receive proper care during rehabilitation.
• Families have noted that their loved ones are receiving excellent support tailored to individual needs, leading to positive experiences during recovery at Victoria Gardens.

Cons

• The staff at Victoria Gardens of Frisco are often defensive and dismissive when concerns about patient care are raised.
• Patients' needs for attention and assistance are frequently unmet, leading to a lack of proper rehabilitation.
• The food served is often cold or undesirable, leaving patients dissatisfied with their meals.
• The overall cleanliness and maintenance of the facility, particularly in the rooms, has been criticized as inadequate.
• There have been reports of rude and uncaring behavior from some nurses towards patients, contributing to a negative environment.
• Concerns about serious health issues, such as heavy bleeding or chest pains, do not prompt timely medical intervention or appropriate responses from the staff.

Review

Victoria Gardens in Frisco has received mixed reviews from families and residents, highlighting a spectrum of experiences within the facility. While some families commend the staff's attentiveness and the quality of care provided, others express serious concerns about patient treatment and overall management. This dichotomy sheds light on various aspects of life at Victoria Gardens, particularly as it pertains to resident well-being, nutrition, and rehabilitation services.

Some reviewers praise the activities coordinated by staff member Venetta, noting that they contribute positively to the residents’ daily lives. Families appreciate that the facility has been proactive in organizing engaging events which keep residents active and socially connected. Additionally, certain family members report notable improvements in care post-admission; for instance, one reviewer observed an increase in organization regarding showers and room upkeep compared to another nursing home where their loved one resided prior. Residents are encouraged to participate in physical activities with assistance from rehab staff, which is seen as a vital step in helping them regain strength and independence.

However, despite these positive observations, several alarming incidents have raised concerns about the adequacy of care at Victoria Gardens when it comes to medical issues. One family detailed their distress over their mother’s repeated episodes of heavy bleeding attributed to a urinary tract infection (UTI) that had previously required hospitalization. They conveyed frustration regarding a perceived lack of urgency from the nursing staff when reporting significant changes in her condition — specifically instances where her diaper was saturated with blood. Despite this alarming symptom persisting after her hospitalization, discussions with nursing staff seemed defensive rather than constructive.

In contrast, other reviewers emphasized dissatisfaction with rehabilitation services at Victoria Gardens. A family member noted that their father had not received adequate support for his recovery despite spending nearly five weeks there—highlighting a lack of encouragement for him to get out of bed or engage in physical activity regularly. Their dissatisfaction extended not only to rehabilitation but also included complaints about food quality and temperature as well as cleanliness within his living space—an unsettling combination for any patient seeking recovery and comfort.

Moreover, reports surfaced concerning how some patients were treated by nursing staff during critical situations. One poignant account described a sister's troubling experience where she exhibited symptoms of pneumonia but faced dismissive attitudes from nurses who reportedly mocked her discomfort instead of providing compassionate care or timely interventions. The review expressed outrage over such treatment and highlighted an urgent need for reform within staffing practices at the facility.

Nevertheless, there are positive experiences worth mentioning as well; some reviewers share stories illustrating attentive service from both nursing staff and management teams who worked diligently to meet various needs—from facilitating health equipment through Medicare processes to ensuring rooms were clean and adequately prepared for residents' occupancy. These contrasting perspectives create a nuanced image—while certain individuals report supportive atmospheres filled with genuine efforts from staff members aimed at improving resident experiences, others encounter disheartening neglect that directly affects their loved ones’ health outcomes.

In conclusion, while Victoria Gardens offers some promising attributes—such as organized activities and dedicated management—the stark discrepancies pointed out by families cannot be overlooked. Serious concerns regarding medical oversight highlight essential areas needing improvement if they aim to provide holistic care sensitive to each resident's physical and emotional requirements. Ultimately, ongoing monitoring coupled with open communication between families and healthcare providers might prove necessary in fostering trust among all parties involved while ensuring each resident receives appropriate attention tailored toward maintaining their health standards.

Places of Worship

• Hope Fellowship (0.5 miles)
• St Francis Catholic Church (3 miles)
• One Community Church (3.1 miles)
• Gateway Church (3.7 miles)
• Stonebridge United Methodist Church (5.2 miles)
• West Frisco Hope Fellowship Site (6 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• Whataburger (1.6 miles)
• Andy's Frozen Custard (1.6 miles)
• Chuy's (2.3 miles)
• Sonic Drive-In (2.3 miles)
• Kelly's Craft Tavern (2.6 miles)
• In-N-Out Burger (2.8 miles)

Cafes

• Starbucks (1.3 miles)
• 85C Bakery Cafe (2.3 miles)
• Starbucks (2.3 miles)
• Starbucks (3.8 miles)
• Dutch Bros Coffee (6 miles)
• Starbucks (6.3 miles)
• Starbucks (6.4 miles)

Hospitals

• Baylor Scott & White Medical Center (2 miles)
• Texas Health Frisco (4.1 miles)

Physicians

• Cook Children's Pediatrics Collin County (2.3 miles)
• Collin County Ent (2.6 miles)
• Bent Tree Family Physicians (2.7 miles)
• Frisco Medical Village (3.4 miles)
• Next Step Orthopedics (3.7 miles)
• Legacy Dermatology (4 miles)
• North Texas Institute of Neurology & Headache (4 miles)

Parks

• Twin Creeks Park (3.9 miles)
• WestRidge Subdivisions (4.4 miles)
• Windhaven Meadows Park (5.9 miles)
• Hoblitzelle Park (6.1 miles)
• Memorial Park (6.4 miles)

Theaters

• CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (5.8 miles)