Victoria Gardens Of Frisco
Save10700 Rolater Drive, Frisco, TX 75035
For more information about senior living options: (844) 490-3973
Victoria Gardens of Frisco offers competitive pricing for its accommodations in comparison to both Denton County and the broader Texas market. The cost for a semi-private room at Victoria Gardens is $3,600 per month, which is notably lower than the county average of $3,871 and aligns closely with the state average of $3,680. For those seeking more privacy, the monthly rate for a private room stands at $5,100, which is higher than Denton County's average of $4,161 and exceeds the Texas state average of $4,096. Overall, while Victoria Gardens maintains an attractive price point for semi-private rooms, its private room offerings are positioned at a premium relative to regional norms.
| Floor plans | Victoria Gardens Of Frisco | Denton County | Texas |
|---|---|---|---|
| Semi-Private | $3,600 | $3,871 | $3,680 |
| Private | $5,100 | $4,161 | $4,096 |
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The feedback about Victoria Gardens and its Frisco counterpart comes across as a stark mix of praise and alarm. Within a relatively short span, the sentiment seems to have shifted dramatically for many families: from high marks to serious concerns, and in some cases to outright warnings. What emerges is a picture of a facility that can feel like a safe, caring home to some residents and their families, while to others it has become a place of frustration, fear, and perceived neglect. The broad thread is that experiences vary widely, and the tone and content of those experiences often depend on which location, which shift, and which staff member was on duty.
On the positive side, several reviewers highlight tangible, uplifting aspects. Food is repeatedly described as good, with some reviewers noting meals that are "very good" and that the facility offers activities and therapy that residents enjoy. Staff are frequently praised as kind, patient, and dedicated, with particular sentiment directed toward individuals who seem to go the extra mile. A number of reviews describe a clean, cheerful environment - especially in the Frisco location - where staff appear engaged and residents participate in activities rather than remaining isolated in their rooms. There is also appreciation for staff who demonstrate warmth and a genuine care for the whole person, not just the medical needs of residents. In several accounts, families felt reassured by the presence of attentive caregivers, and some residents themselves seemed to thrive with the routine and social opportunities the facility provides.
Yet alongside these affirmations, a substantial portion of the reviews paints a disturbing alternative reality. Several families recount episodes they deem neglectful or dangerous: residents left sitting in their own urine for extended periods, concerns about elevated CO2 levels, or discharge plans for someone who clearly cannot stand or support themselves. There are stories of poor communication with families, with information about health status or changes in condition delivered irregularly or not at all. Safety concerns recurred - beds, chairs, or other equipment sometimes being reported as inadequate or broken, and in some cases, the fear that a lack of oversight could lead to preventable harm. There are also accounts of experiences that imply over-medication or inconsistent medication management, which families say left their loved ones sedated or unwell for months. In a few narratives, residents experienced delays in responses to emergencies, prompting widespread worry about whether staff could respond quickly enough when help was needed.
Several reviews focus on the governance and interpersonal dynamics that shape day-to-day life inside the facilities. Some critics accuse the owners of adopting a rigid, impersonal tone - rules that feel harsh and a demeanor that can be cold to those perceived as outsiders or to families that come with questions. There are alarming anecdotes about threats to cut off contact with a resident's family or to involve law enforcement as a means of control. Other families report a different reality: a sense that management and leadership are attentive and cooperative, at least in certain cases, with staff who are friendly, responsive, and invested in the residents' well-being. This dichotomy appears across the reviews, suggesting not only differences in individual experiences but also possible inconsistencies in policy enforcement, staff training, and communication practices across shifts or locations.
The Frisco location, in particular, surfaces as a study in contrasts. Several entries describe a bright, welcoming environment with staff who seem to enjoy their jobs and who actively engage residents in group activities. In these accounts, the facility feels like a well-run, compassionate community, with praise for specific team members who facilitated tours, helped with admissions, and ensured smooth transitions when a resident's care needs evolved. Agents of care like Kandi and Michael are singled out for their dedication, and reviewers emphasize the facility's cleanliness and the general sense that residents are treated with dignity. In some passages, families explicitly compare Victoria Gardens favorably against other facilities they visited, describing it as "head and shoulders above the rest" and expressing relief at having a place that could meet both medical and emotional needs.
At the same time, other reviews of the Frisco site echo the more troubling themes heard elsewhere: reports of unclear or insufficient communication with families, concerns about the adequacy of staff responsiveness, and lingering questions about whether policies are applied consistently to all residents. There are also negative anecdotes about odor, uncomfortable shower arrangements, and rooms that some considered substandard, with feedback about equipment and facilities not always meeting expectations. A few families note changes in ownership or management as a possible driver of shifts in culture or quality over time, underscoring how organizational stability can impact patient care and family trust.
Taken together, these reviews suggest a facility landscape that cannot be judged in broad strokes. Some families clearly find solace, reliable care, and a sense of community within Victoria Gardens and its Frisco counterpart, praising staff, management, and the environment where their loved ones live and receive treatment. Other families, however, report serious lapses in care, safety concerns, and frustrations with communication and policy enforcement that leave them anxious about their relatives' wellbeing. The common thread is a call for careful, proactive due diligence: if you're considering this facility, visit with an open plan to observe across different times and days, ask pointed questions about staffing ratios, med management, and how emergencies are handled, and seek out current residents or families who can speak candidly about their day-to-day experiences.
In the end, there is no single verdict that captures every experience at Victoria Gardens locations. The mix of highly positive stories alongside severe cautions suggests that outcomes depend heavily on individual staff, shifts, and the facility's ongoing organizational practices. Prospective families should weigh the available testimonies, but they should also corroborate them with direct visits, conversations with frontline staff, and a clear understanding of how concerns are addressed when they arise. The overarching message is clear: the right fit for one family may differ markedly from the right fit for another, and informed, proactive engagement remains essential in navigating these complex care environments.
Victoria Gardens of Frisco is an assisted living community located in the vibrant city of Frisco, TX. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our residents can take advantage of our on-site beauty salon to stay looking their best, and relax in their own fully furnished apartments with private bathrooms. For those who want to stay active, we have a fitness room and outdoor spaces where residents can enjoy nature. Our gaming room and small library provide entertainment options for those who prefer quieter activities.
We understand that transportation is important for our residents, which is why we offer community-operated transportation as well as transportation arrangement services for non-medical needs and doctors' appointments. Our staff is available 24/7 to provide assistance with activities of daily living, transfers, bathing, dressing, medication management, and meal preparation according to special dietary restrictions such as diabetes diets.
At Victoria Gardens of Frisco, we believe in promoting mental wellness. We offer a mental wellness program along with daily scheduled activities that cater to the interests and preferences of our residents. We also organize planned day trips and resident-run activities to keep our community engaged and connected.
Convenience is key at Victoria Gardens of Frisco, with multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located nearby. Residents can enjoy the amenities within our community as well as explore the surrounding area.
With so many amenities and care services available at Victoria Gardens of Frisco, residents can truly feel at home while receiving the support they need. Whether it's enjoying restaurant-style dining in our dining room or accessing Wi-Fi/high-speed internet in our computer center, residents are sure to find comfort and enjoyment in their new home.
Victoria Gardens of Frisco offers competitive pricing for its accommodations in comparison to both Denton County and the broader Texas market. The cost for a semi-private room at Victoria Gardens is $3,600 per month, which is notably lower than the county average of $3,871 and aligns closely with the state average of $3,680. For those seeking more privacy, the monthly rate for a private room stands at $5,100, which is higher than Denton County's average of $4,161 and exceeds the Texas state average of $4,096. Overall, while Victoria Gardens maintains an attractive price point for semi-private rooms, its private room offerings are positioned at a premium relative to regional norms.
Victoria Gardens Of Frisco is located at 10700 Rolater Drive, Frisco, TX 75035 in Denton County, Texas
Victoria Gardens Of Frisco on seniors.fyi includes 5 photos including images showing interior, bedroom, flag, hallway, living room, decor, natural light, stone wall, and more.
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