Richland Hills Nursing and Rehab Center in Fort Worth, TX

Pros

• The staff are friendly and genuinely care for the residents.
• The facility has a great therapy team and attentive nurses.
• The director of nursing leads the staff to make the place a great environment.
• Sunny, the Director of Rehab, ensures residents receive the best therapy possible even with limited space.
• Misty, the Director of Nursing, is praised for going above and beyond and truly caring for residents.
• The small facility format allows for more one-on-one care and a homey feel.
• Management is described as caring, responsive, and dedicated to resident well-being.
• The nurses and therapists are consistently described as compassionate and dedicated.

Cons

• The facility is described as hell on Earth due to neglect and dangerous conditions.
• The staff are routinely described as rude, unprofessional, and inattentive.
• Residents are left in their waste for hours and not bathed regularly.
• Medications are frequently delayed or misadministered, sometimes with deadly consequences.
• The building is old, dirty, and infested with bed bugs or roaches, with strong odors.
• Critical equipment and basic safety measures are not functioning or provided (e.g., wound vacs, bed rails).
• Call buttons are hidden or ignored, leaving patients without timely assistance.
• Personal items are stolen or lost, including wheelchairs and medications.
• There are multiple reports of patient deaths due to neglect, prompting warnings to avoid.
• Staffing is severely insufficient (e.g., one or two CNAs for many patients), compromising care.

Review

Richland Hills Nursing and Rehab Center in Fort Worth is best suited for families seeking a small, hands-on rehab-focused environment where therapy teams can deliver highly individualized attention and where a core group of dedicated nurses and aides can form meaningful, ongoing relationships with residents. The facility's compact, home-like feel and targeted emphasis on therapy make it a practical choice for short-term rehabilitation or a transition where personal care and one-on-one coaching are valued over sheer size or glitzy amenities. For families prioritizing consistent attention to rehab goals, day-to-day coaching, and a neighborhood feel, this center can deliver when leadership and staffing are aligned.

Those who should seriously consider alternatives are families whose loved ones require near-perfect safety and rigorous, 24/7 oversight. The collective feedback highlights significant concerns about staffing consistency, med-pass reliability, and responsiveness, particularly on night shifts and weekends. Alarmingly, some residents experienced delays or omissions in medications, reports of neglect, and severe lapses in basic care and monitoring. If a facility's regulatory and reputational risk is a primary concern, or if the need includes complex medical management, it is prudent to look at other options with a stronger, verifiable track record in safety and cleanliness.

The strongest positives - strong therapy teams, attentive nursing care in the right shifts, and a sense of family within a smaller setting - are real and repeatedly cited. When management commits to hands-on leadership and staff members show up consistently, residents benefit from more personalized attention, better medication administration, and timely therapy sessions. The smaller building encourages a higher staff-to-resident ratio, which translates into more one-on-one time, quicker responses, and a more intimate, accountable care culture. Several reviews specifically applaud therapy outcomes, compassionate aides, and directors who put residents first, underscoring a realistic upside when leadership remains engaged.

However, the main drawbacks cannot be dismissed. Multiple reviews describe persistent staffing gaps, inconsistent enforcement of safety and cleanliness standards, and stubborn problems with odor, pests, and overall sanitation. Serious accusations of delayed med administration, lost belongings, unauthorized access by visitors, and even conditions bordering on procedural neglect recur in the narrative. These are not isolated incidents; they reflect systemic risks that can dramatically affect a resident's health and dignity. In essence, the facility's ability to offset these risks hinges on stable, vigilant leadership and a consistently reliable night and weekend crew - neither of which appears guaranteed across all shifts or months.

To assess suitability, prospective families should pursue concrete assurances: a current, transparent plan for staffing coverage across all shifts; a recent and thorough state survey result; direct conversations with the director of nursing and the therapy director about daily routines, med-pass protocols, and fall prevention; opportunities to speak with current residents and families about weekend care; and a clear process for addressing complaints with timely resolutions. An immediate on-site evaluation is essential - notice the cleanliness, noise levels, responsiveness to call bells, and the speed with which medications and meals arrive. These indicators will reveal whether the reported strengths are reliably translated into day-to-day experiences.

Ultimately, Richland Hills stands as a conditional recommendation. If rehabilitation and personal attention within a smaller, more intimate environment are the top criteria and the facility can demonstrate sustained leadership and staffing stability, the positive findings offer a compelling case. Yet for families where safety, predictable med administration, and rigorous infection-control standards are non-negotiable, alternatives should be pursued with equal or greater vigor. The right choice requires verifying current operations beyond the reputation of its best staff and best days, and anchoring expectations in a transparent, real-time picture of how care is delivered every shift.

This part of Fort Worth, Texas offers a convenient location with easy access to a variety of amenities. With several pharmacies, restaurants, cafes, parks, physicians, places of worship, transportation options, and hospitals within a short distance, residents in this area can easily meet their everyday needs. The presence of reputable healthcare facilities such as Texas Health Harris Methodist Hospital and JPS Hospital ensures that seniors have access to quality medical care. Additionally, the diverse range of dining options and recreational areas like Capp Smith Park and Bedford Bark Park provide opportunities for socialization and leisure activities. Overall, this neighborhood provides a comfortable and well-rounded living environment for seniors.

Pharmacies

• Walgreens (1.7 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)
• Walgreens (4.1 miles)

Restaurants

• Babe's Chicken Dinner House (2.2 miles)
• Olive Garden (2.5 miles)
• Sushi Axiom (2.6 miles)
• Taco Casa (3.7 miles)
• In-N-Out Burger (3.8 miles)
• Rosa's Cafe (4.5 miles)
• Sonic Drive-In (4.7 miles)

Cafes

• Roots Coffeehouse (4.1 miles)
• Starbucks (5.9 miles)
• Rosa's Cafe (6.1 miles)
• Roots Coffeehouse (6.9 miles)
• Starbucks (7.5 miles)
• Starbucks (8.1 miles)

Parks

• Capp Smith Park (4.4 miles)
• Fort Worth Water Gardens (6.7 miles)
• Bedford Bark Park (6.8 miles)
• Linwood Park (7.9 miles)

Physicians

• Texas Eye and Laser Center (4.9 miles)
• Cook Children's Pediatrics (4.9 miles)
• Kaner Medical Group (5.6 miles)
• Altig Optical (5.6 miles)
• Stop Six Sunrise Edition (6.5 miles)
• Cook Children's Neighborhood Clinic (7.2 miles)
• Texas Health Care, Otolaryngology & Facial Plastic Surgey Associates (7.5 miles)

Places of Worship

• Wellspring Church (5.3 miles)
• Gateway Church (5.6 miles)
• Gateway Church North Fort Worth Campus (5.7 miles)
• St Elizabeth Ann Seton Catholic Church (6.4 miles)
• First United Methodist Church of Fort Worth (7 miles)

Transportation

• Fort Worth Intermodal Transportation Center (6.5 miles)

Hospitals

• Texas Health Harris Methodist Hurst-Euless-Bedford (6.8 miles)
• JPS Hospital (7.6 miles)
• Texas Rehabilitation Hospital of Fort Worth (7.6 miles)
• Texas Health Harris Methodist Hospital Fort Worth (7.7 miles)
• Klabzuba Tower / Texas Health Resources (7.8 miles)