7146 Baker Boulevard, Richland Hills, TX 76118
For more information about senior living options: (866) 208-4318
Overall Review of Lexington Place Nursing & Rehabilitation - Richland Hills
Pros
The caseworker Andrea was great and consistently available to help.- The nurses communicate well about residents' needs, and the attendants are kind and thoughtful.
- The activities were superb and residents received good quality care.
- The staff are phenomenal and do everything possible to keep residents comfortable.
- The mother loves the food.
- Annetta noted that Arden Place provided love and care to her loved one and sent a beautiful arrangement after the passing.
Cons
The facility was not suitable for her mom.- It was very unkept and stank horribly like urine.
- Phone calls were hardly ever answered.
- The nurses were not there to help her to the restroom.
- The admissions representative never contacted her for paperwork.
- Some CNAs could do better.
- The staff were disrespectful and the administration needed to be replaced.
- Arden Place was deceiving, with website photos not matching the actual rooms.
- The first night involved residents peeping into rooms and uncomfortable conditions.
- The place felt like a prison with no activities or engagement.
- Property was not returned and notes disappeared, indicating poor handling of records.
- The food was often cold and residents were ignored or mistreated.
Review
Lexington Place Nursing & Rehabilitation in Richland Hills is best suited for families that need attentive nursing oversight and clear, ongoing communication about a loved one’s daily care, while being prepared to advocate actively. The mixture of experiences in the reviews shows that when the care team is engaged, residents benefit from responsive nurses and kind attendants who can make a real difference in day-to-day comfort. In some cases, families report that the staff are dedicated, the meals are appealing to the resident, and the environment feels welcoming enough for steady, protectable routines. For households willing to monitor care, escalate concerns, and demand timely updates, Lexington Place can feel like a supportive, hands-on setting.
Those who should consider alternatives include families prioritizing pristine cleanliness, absolute reliability in daily therapy, and a consistently professional administration. The strongest cautions in the feedback center on odor and unkempt environments, delayed or missing responses to urgent needs, and inconsistent leadership presence. Several reviewers describe miscommunications in admissions, care plans, and medical notes, along with concerns about how personal items and clothing are handled. If a placement must deliver uniformly high standards of hygiene, predictability, and transparent accountability, shopping beyond Lexington Place is a prudent course.
Pros at Lexington Place include notably engaged nursing staff and attendants who show genuine care, along with instances of good family communication about residents’ needs. The positive notes highlight caregivers who are attentive to daily concerns and who maintain warmth in interactions, which can translate into a more dignified routine for residents. When these strengths align with a resident’s needs, they can offset some logistical shortcomings and make the difference between a tolerable day and a troubling one. Nevertheless, the positive facets are unevenly distributed, and the most pressing drawbacks, environmental upkeep, staffing consistency, and administrative gaps, can erode overall quality if left unaddressed.
Practical due diligence should focus on objective, observable factors during visits. Tours taken at different times of day and week tend to reveal staffing patterns and response times that marketing materials cannot capture. It is essential to request private discussions with the administrator and to review recent state or internal inspection findings, not just promotional blurbs. Inquiries should cover admissions handling, the speed of returning calls, and the mechanism for updating care plans as needs change. Scrutinize how therapy services are scheduled and delivered, and how personal items are tracked and returned. Observing care during normal shifts often uncovers gaps that become critical when a loved one relies on consistent routines.
Residents and families should also assess the daily operational rhythm: cleanliness of rooms and hallways, odor control, and visible energy levels of staff on the floor. The reviews reveal a spectrum, from environments that feel pleasant and well-supplied to those where cleanliness and timely care are in question. Prospective buyers should verify that activities, social engagement, and opportunities for meaningful interaction are available and well-staffed, rather than sporadic. Leadership accessibility matters as well; a responsive administrator who can address concerns beyond the moment is a key determinant of sustained satisfaction.
Bottom line: Lexington Place can be a workable choice for families who stay actively involved, prioritize nurse communication, and value compassionate bedside care, but it also carries significant red flags that demand careful scrutiny. For those unable to tolerate inconsistent cleanliness, delayed responses, or opaque management, exploring alternatives is strongly advised. When choosing Lexington Place, approach with a concrete checklist: a reliable plan for therapy and medical needs, robust housekeeping and laundry processes, transparent leadership, and a clear process for escalation and accountability. Schedule on-site time, pose direct questions, and insist on a defined period to assess fit before making a longer commitment.
114 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Dallas-Fort Worth International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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