301 West Martin Street, Del Rio, TX 78840
For more information about senior living options: (844) 490-3973
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The staff at DRNRC are compassionate and caring. The administrator, the DON, CNAs, physical and occupational therapists, and the office staff are all involved in patient care and consistently address questions and concerns. Most staff members show dedication to resident care. The owner visits regularly and is described as a sweet person. The facility ensures residents' dietary needs are met. Residents are comfortable and well cared for by attentive staff. The staff are friendly, attentive, and treat residents like family. The rehab program is strong, with encouraging and respectful physical therapists. Administrators provide clear guidance and coordinate appointments, transportation, and equipment delivery to support rehab. The nursing staff are wonderful and responsive to family inquiries. The facility demonstrates care and compassion, even if the building is older. The staff have kept COVID-19 out and maintain a safe environment. The facility offers many events and opportunities for residents to socialize and enjoy each other's company. Office staff are consistently helpful.
They describe the medical care as a complete joke, alleging a resident sat in bile and urine for hours with no changes, and that the resident was discharged after 20 days while being charged $100 per day. They characterize the facility as terrible, claiming nurses do not care for residents, who are left soiled for hours and whose calls go unanswered, with no clear treatment plan or insurance explanation before discharge. They claim nurses and nurse aides do not care for residents, with an aunt left uncared for and a non-working call light, and intend to contact APS over the situation. They state there is a lack of attention to the elderly. They report rude treatment over the phone, noting staff refused to take information and hung up, with staff giving no time of day. They note the building is old and in need of maintenance/remodeling, with cleanliness and odor issues.The collection of reviews about Del Rio Nursing Home and Rehab Center presents a portrait of a facility that inspires deep gratitude in many families while also inviting serious concerns from others. Across the board, there is a strong appreciation for the people who work there: administrators, DONs, nursing staff, CNAs, therapists, and office personnel are repeatedly described as being involved in patient care, responsive to questions, and dedicated to residents' comfort and well?being. Several families highlight that the care teams are compassionate, patient, and genuinely invested in their loved ones, even when the building itself is not new or flashy.
A recurring thread is the sense of personal touch and teamwork that families notice. Several reviewers mention that administrators or the owner check in with families and show genuine care. The staff's attention to daily needs - especially for residents who require special diets or have significant rehabilitation goals - appears to be a common source of relief and reassurance. Families frequently describe encounters where therapists and nursing staff encouraged residents through rehabilitation without being dismissive, making sure that patients felt supported rather than pressured. In many cases, the care teams are praised for their reliability and for treating residents as family, with daily check-ins and timely responses to questions or concerns.
The rehab and medical care aspects receive particular praise in several accounts. Reviewers recount clean facilities, good food, and a strong emphasis on activities and social opportunities that help residents remain engaged. The rehabilitative process is often described as well-coordinated: staff helped arrange doctor appointments, transported families to visits, and coordinated equipment delivery so that patients could return home with the right gear. Positive patient outcomes are noted in stories about malnourished or dehydrated individuals who showed clear improvement after joining the program, and the nursing staff is frequently described as responsive to inquiries and requests. Even when the building itself is described as older or in need of remodeling, the sentiment remains that the quality of care - more than the surroundings - makes a difference for residents and their families.
Within the long narrative of praise, some reviews spotlight specific individuals and moments that left strong impressions. A number of families specifically credit Norma and other staff for guiding them through admissions, care planning, and discharge logistics, even crediting the staff with helping a loved one attend medical appointments and ensuring the right equipment and services were in place. However, there is also a contrasting account that questions the role of certain staff members, including Norma, suggesting that communication gaps and misaligned expectations can lead to frustration and dissatisfaction. This juxtaposition underscores that experiences at the facility can differ markedly from one family to another, depending in part on who is involved in each resident's care and what the family's expectations are.
On the more critical side, several reviews describe troubling experiences that raise questions about the quality of care, communication, and facility management. Some families report neglect or delays in assistance, such as call lights not being answered promptly or residents being left in soiled conditions. There are strong warnings about discharge practices and insurance-related surprises, including accounts of a family member being told they would remain for a certain period or receive specific equipment, only to be discharged earlier or without proper arrangements. One reviewer goes so far as to label the overall medical care in the area as a joke and to describe a pattern of rude interactions with staff, including experiences of being dismissed when trying to obtain information. These critiques emphasize concerns about transparency, consistency in care, and the adequacy of planning for transitions back home.
Another consistent theme is that the facility is not contemporary in appearance or infrastructure. Reviewers note that the building is old and in need of remodeling, with some mentions of odors or cleanliness issues in certain areas. Yet several people still emphasize that the care delivered inside - staff dedication, responsive nursing care, and the compassionate attitude of caregivers - often makes the difference, mitigating the impact of the building's age. Some reviewers acknowledge the challenges of operating in an older facility while contrasting that reality with their belief that the residents' safety, comfort, and quality of life depend more on the people than on the walls around them.
In sum, Del Rio Nursing Home and Rehab Center emerges as a place where many families have found genuine comfort and reliable care during some of their most vulnerable moments, but where others have encountered serious disappointments and distressing experiences. The common throughlines are devotion from many staff members and a strong emphasis on individualized care, balanced by legitimate concerns about communication, discharge practices, and the physical state of the facility. For anyone considering this facility, the takeaway is to weigh these varied experiences carefully: visit with an eye for both the warmth and accessibility of the care team and the clarity of the facility's policies, and ask direct questions about rehabilitation plans, discharge timelines, and how staff handle emergencies and ongoing needs.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Del Rio International (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Del Rio Nursing and Rehabilitation Center is an assisted living community located in Del Rio, TX. Our facility offers a wide range of amenities to enhance the comfort and convenience of our residents.
Our residents can enjoy the luxury of having a beauty salon on-site, allowing them to maintain their personal grooming needs without leaving the community. We also provide cable or satellite TV service in each resident's room for entertainment purposes. Additionally, we offer community-operated transportation services to assist residents in getting around town.
For those who enjoy staying connected with technology, we have a computer center available for use. Our dining room provides restaurant-style dining experiences with delicious meals prepared and served by our staff. Residents can also take advantage of our fitness room and wellness center to stay active and maintain their physical well-being.
Each resident's room comes fully furnished and includes a private bathroom for added privacy and independence. Housekeeping services are provided to ensure that living spaces remain clean and tidy. We also offer move-in coordination services to assist with the transition into our community.
Outdoor space is available for residents to relax and enjoy fresh air, while a small library provides opportunities for reading and learning. Telephone service is included, as well as Wi-Fi/high-speed internet access for staying connected with loved ones.
In terms of care services, we have a 24-hour call system in place for any emergencies or assistance needed throughout the day and night. Our trained staff provides 24-hour supervision to ensure the safety and well-being of our residents.
We offer assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary needs are catered to, including diabetes diets and other dietary restrictions. Meal preparation and medication management services are also provided.
Mental wellness programs are available to support our residents' emotional well-being, while transportation arrangements can be made for non-medical purposes as well as doctor's appointments.
Within close proximity to our community, there are several amenities and services available. Three cafes, one park, four pharmacies, 13 physicians, 21 restaurants, four transportation options, one place of worship, and two hospitals are located nearby for easy access to various resources.
At the Del Rio Nursing and Rehabilitation Center, we strive to provide a comfortable and enriching living environment for our residents by offering exceptional amenities and care services.
Del Rio Nursing And Rehabilitation Center is located at 301 West Martin Street, Del Rio, TX 78840 in Val Verde County, Texas
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