Western Hills Healthcare Residence

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  • Interior

    A spacious and inviting living area featuring polished wooden floors, a vintage dresser, and decorative plants.

  • Outdoors

    A view of a building with a well-maintained lawn and overcast sky.

  • Building

    A serene view of a building complemented by a lush green tree.

  • Trees

    A sign for Western Hills, situated in a grassy area with trees nearby.

  • Landscaping

    A serene sunset view along a peaceful road, framed by lush greenery and a white fence.

  • Garden

    A cozy porch area with seating, surrounded by a garden.

  • Gym

    An elderly person engaging in exercise with gym equipment for rehabilitation.

  • Healthcare

    A smiling elderly man promotes state-of-the-art personal care.

  • Caregiver

    A caregiver assisting an elderly person with an activity.

  • Nurse

    A nurse assisting a smiling patient.

Western Hills Healthcare Residence

400 Old Sidney Road, Comanche, TX 76442

For more information about senior living options: (844) 490-3973

3.8 from 10 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Skilled Nursing Facility

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    Overall Review of Western Hills Healthcare Residence

    Pros

    • pro They took excellent care of his mother and are now caring for his father; they are a very compassionate and caring group of people.
    • pro The staff have been kind and helpful whenever questions or assistance are needed; they do an amazing job.
    • pro The facility is great, with excellent staff, a comfortable environment, and a wonderful therapy department.
    • pro The people in the building are wonderful.

    Cons

    • pro Staff allegedly did not respond to the help button and were on their cell phones instead of assisting residents.
    • pro Care was criticized for baths not being given and meals appearing unserved or sloppy, suggesting neglect.
    • pro It was suggested that the administrator should seek employment elsewhere and that the state should investigate the facility.
    • pro The facility was described as not living up to its touted reputation, with claims that staff may neglect duties unless inspected.

    Review

    In these accounts, a facility emerges that can feel like two different places at once. Some families describe a care environment where compassion and warmth shine through in daily interactions. They remember how the staff took excellent care of a mother and, more recently, are continuing to care for a father with the same level of attention. The praise centers on a compassionate, caring group of people whose dedication provides comfort during difficult times, and who are repeatedly cited as the steady, human core of the operation.

    But not everyone shares that same positive view. One family's experience is marked by frustration and fear, especially early in a father-in-law's stay that lasted less than a month. They emphasize that they paid a substantial amount for services and had to send their own relatives to assist with getting him into bed after repeatedly pushing the help button went unanswered. The accusation extends to the behavior of staff, who are described as more occupied with their cell phones than responding to calls, which led the family to question safety and attentiveness. In their words, the administrator might need to seek employment elsewhere, and they express a clear intent to involve the state for an investigation, underscoring their seriousness about the concerns.

    Another perspective is one of dependable communication and responsiveness. A reviewer notes that "the staff have been so kind and helpful every time I have reached out with questions or for assistance" and asserts that they "do an amazing job." This view highlights ongoing, approachable support and the sense that staff are available and willing to assist residents and families with questions and needs, even when dealing with administrative or logistical matters.

    Yet a different critique challenges the overall quality and transparency of care. The reviewer claims the facility isn't as good as some say and suggests that the state would need to inspect quietly to reveal what they see as staff idling rather than working. They paint a picture of neglected routines - food that looks unappealing and a general lack of baths or proper hygiene - conveying a belief that appearances can be deceiving and that the reality behind the scenes may differ from the public-facing impression. This critique speaks to concerns about neglect and the possibility that what is seen when observers aren't present may diverge significantly from the ideal advertised.

    Amid these more pointed complaints, another note remains simple and affirmative: "The people are wonderful in this building." This sentiment underscores that, despite criticisms, there is a genuine sense of kindness and personal connection among staff and residents that remains a meaningful and much-appreciated part of the community.

    There is also robust praise for the environment and the care infrastructure. One reviewer calls it a "great facility" with "great staff" and a comfortable atmosphere, and specifically praises the therapy department as "wonderful." This positive assessment points to strengths in rehabilitation services and the overall setting, suggesting that for many residents, the facility provides a conducive environment for recovery and well-being, reinforced by dedicated therapy professionals and a supportive staff.

    Taken together, these reviews present a nuanced picture of a facility with strong, compassionate care and a welcoming environment that many families value highly, while also facing serious concerns about responsiveness, daily care routines, and perceived oversight. The therapy services and the general warmth of the staff appear to be notable strengths, yet issues such as response times to call bells, cleanliness or bathing practices, and the potential for supervisory gaps are recurring themes in the more critical feedback. For families considering this place, it may be wise to visit, ask detailed questions about staffing patterns and response protocols, observe interactions, and discuss how concerns are handled to ensure the care approach aligns with the needs and expectations of loved ones.

    Features

    Housing

    • 158 resident community capacity 158 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Western Hills Healthcare Residence in Comanche, TX is a vibrant and well-equipped assisted living community designed to provide residents with a comfortable and fulfilling lifestyle. The residence offers a range of amenities that promote both physical and mental wellness.

    Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV, and access to community-operated transportation for outings. A computer center is available for staying connected with loved ones, while the dining room offers restaurant-style meals prepared by professional chefs. For those who prefer to cook independently, spacious kitchenettes are provided.

    The residence also boasts various spaces dedicated to leisure and recreation. A fitness room allows residents to engage in regular exercise programs to maintain their physical health, while a gaming room provides opportunities for socializing and friendly competition. There is also a small library for quiet reading time.

    Outdoor enthusiasts will appreciate the beautifully maintained garden and outdoor space where they can relax or take walks. For added convenience, housekeeping services ensure that residents' living spaces remain clean and tidy.

    Western Hills Healthcare Residence places great emphasis on providing care services tailored to each resident's unique needs. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Medication management ensures that residents receive their prescribed treatments on time.

    Mental wellness programs are offered to support residents' emotional well-being, while special dietary restrictions are accommodated through personalized meal preparation. Transportation arrangements are made not only for non-medical purposes but also specifically for doctors' appointments.

    Aside from offering exceptional care services and amenities, the community also encourages an active social life through various activities. Concierge services help plan day trips, while fitness programs promote overall well-being. Resident-run activities give individuals an opportunity to contribute their ideas and talents, fostering a sense of belonging within the community. Daily scheduled activities ensure there is always something engaging happening nearby.

    In terms of location convenience, Western Hills Healthcare Residence benefits from its proximity to several amenities. With cafes, parks, pharmacies, and restaurants nearby, residents have easy access to additional services and recreational opportunities. Places of worship are also conveniently located for those who seek spiritual fulfillment.

    Overall, the Western Hills Healthcare Residence provides a comfortable and caring environment where individuals can live independently while receiving the support they need. The community's focus on wellness, convenience, and social engagement ensures that residents can enjoy a high quality of life in a welcoming and nurturing atmosphere.

    Nearby Places of Interest

    This area of Comanche, Texas offers a variety of amenities and services that may be appealing to seniors looking for a peaceful and convenient location. With several dining options including Taqueria Guanajuato, Matt Daddy's, and Harvest Restaurant, there are plenty of choices for delicious meals. Nearby parks such as Comanche City Park and Promontory Park provide opportunities for outdoor recreation and relaxation. Additionally, there are several pharmacies in close proximity for convenient access to medications. Places of worship like FBC Comanche Youth and St Matthew Episcopal Church offer spiritual nourishment. In terms of healthcare, the Comanche County Medical Center is located just a short drive away. Overall, this area provides a mix of conveniences and community resources that may make it a desirable location for senior living.

    Restaurants

    • Taqueria Guanajuato (0.4 miles)
    • Dq (0.7 miles)
    • Matt Daddy's (0.8 miles)
    • Starbeaus (0.8 miles)
    • Harvest Restaurant (0.9 miles)
    • That's Italian (0.9 miles)
    • Stone Eagle Beer Garden (0.9 miles)

    Parks

    • Comanche City Park (0.6 miles)
    • Promontory Park (0.9 miles)
    • W.M. Wright Historical Park (20.6 miles)
    • Ben Lednicky Park (23.8 miles)

    Pharmacies

    • Brookshire's Pharmacy (0.7 miles)
    • Brookshire Food & Pharmacy (0.7 miles)
    • Good Neighbor Pharmacy (15 miles)
    • Weaver Drug (15.2 miles)
    • Patrick Street Pharmacy (21.1 miles)
    • Doc's Drug Store of Early (23.5 miles)

    Places of Worship

    • FBC Comanche Youth (0.8 miles)
    • Southern Baptist Convention (0.8 miles)
    • First United Methodist Church Parsonage (0.8 miles)
    • St Matthew Episcopal Church (0.9 miles)
    • Catholic Rectory (1.1 miles)
    • Comanche Abiding Life (1.7 miles)
    • Southern Baptist Convention (1.8 miles)

    Cafes

    • Tomorrow's Keepsakes (0.9 miles)
    • Starbucks (23.5 miles)

    Physicians

    • Texas Department of Public Safety (0.9 miles)
    • Dublin Family Medicine (20.8 miles)

    Hospitals

    • Comanche County Medical Center (6.7 miles)
    • One Source Health Center-Early (23.1 miles)

    Transportation

    • U-Haul Moving & Storage (21.3 miles)
    • Meregrass (21.8 miles)

    Theaters

    • Regal Heartland (23 miles)
    • Regal Heartland (23 miles)

    Frequently Asked Questions

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