Three Oaks Retirement Living

Pros

• The staff respond to residents with respect and care.
• The facility is very clean.
• The staff know the likes and dislikes of each resident and treat them as individuals.
• The Dad and Uncle are happy there.
• They are getting superb care.
• Jonna personally called to make amends and confirmed that STAR Plus is accepted.
• The mother was treated with dignity and respect.
• She was allowed to be as independent as she wanted.
• The staff and administration strive to make every resident feel special.
• They take residents on day trips and celebrate with the whole family.
• Three Oaks is the best place for her when she could no longer stay by herself.
• She is loved, cared for, and safe.

Cons

• The reviewer experienced repeated hang-ups and a runaround when inquiring about availability and pricing.
• The reviewer was told to call back the next day or in 15?30 minutes, but still received no information.
• The reviewer could not reach the administrator.
• The reviewer felt this initial experience did not reflect the care they would want for a loved one.

Review

Three Oaks leaves a lasting impression of warmth and attentiveness from the moment you step through the door. The reviewer who toured the facility describes an environment where staff respond to residents with genuine respect and care, and where cleanliness is noticeable in every corner. The people who live there are seen as individuals rather than a single group, with staff who know each resident's likes and dislikes and tailor interactions accordingly. It's an image of a place where autonomy is valued and personal dignity is upheld, and it's clear that the family members are confident their loved ones are not just safe but truly cared for. The dad and uncle mentioned in the tour are described as happy residents, reinforcing the sense that Three Oaks provides superb care and a nurturing atmosphere.

Yet, even amid the strong positive impressions, there is a caveat about the initial experience of trying to connect with the facility. The reviewer notes a frustrating first contact, where information about availability and pricing was difficult to obtain. Calls were repeatedly met with hang-ups or redirected with instructions to call back later, and even attempts from two different phones yielded the same evasive results. This kind of accessibility issue stands in stark contrast to the on-site experiences described and could understandably deter families who are trying to make careful, timely decisions about placements for loved ones. It's a reminder that a top-tier care environment also needs reliable, straightforward communication to begin that trust-building process.

The situation is salvaged and clarified through a positive follow-up from a staff member named Jonna. The reviewer records an edit noting that Jonna personally reached out to make amends and provided the important detail that Three Oaks does accept the STAR Plus waiver. This correction matters because it directly affects affordability and access for families seeking assisted living options. The reviewer expresses appreciation for Jonna's willingness to connect and share information, recognizing that good communication not only helps families navigate finances but also reinforces the sense that Three Oaks values helping families find feasible paths to care.

Beyond the initial misstep and its resolution, the stories about specific residents paint a picture of a community that consistently honors dignity and independence. One account highlights a mother who was a resident for more than seven years, during which she was treated with dignity and respect and allowed to stay as independent as she wished. The staff and administration are described as going above and beyond to ensure every resident feels special. The facility arranged day trips and meaningful celebrations, inviting the whole family to participate. For this family, Three Oaks proved to be the best place for their mother when she could no longer live alone, a testament to the environment's combination of independence, safety, and personal attention.

Another testimonial reinforces the strong, reassuring presence of the staff. A different family member notes that their mother has been at Three Oaks for almost six months and that the people there have a knack for kindness and genuine care. The staff are described as attentive to safety and well-being, and the setting offers a "small family feel" that makes it easy for family members to drop in at almost any time - early morning, mid-day, or evening. The consistency of care gives the family real peace of mind: their loved one is loved, cared for, and safe, and that sense of reliability is what makes Three Oaks stand out compared with nearby facilities.

Taken together, these experiences sketch a portrait of Three Oaks as a community that excels in core areas that matter most to families: respectful, individualized care; clean and comfortable surroundings; and a culture that values family involvement and meaningful activity. The resident stories emphasize not only daily safety and well-being but also enrichment through outings and celebrations, suggesting a lively but personal environment. The reviewer's mixed initial contact experience is acknowledged and addressed, and the subsequent positive interactions with staff - especially the proactive outreach from Jonna - help complete a narrative of a facility that truly aims to support families in their most important decisions.

For families weighing options, the overarching takeaway is that Three Oaks appears to deliver a consistently compassionate and attentive level of care that can bring substantial peace of mind. Residents feel seen and valued, independence is preserved where possible, and safety is prioritized. The facility's openness to discussing affordability, as illustrated by the STAR Plus waiver information, further enhances its appeal by showing a practical commitment to meeting financial realities. While no place is perfect, the combination of respectful care, a clean and welcoming environment, and a demonstrated willingness to listen and respond to family needs makes Three Oaks a compelling choice for those seeking a nurturing home for their loved ones.

This part of Dublin, Texas offers a peaceful and convenient setting for senior living. With parks such as W.M. Wright Historical Park and nearby dining options like Old Doc's Soda Shop and Mi Tierra, residents can enjoy outdoor activities and delicious meals within close proximity. Places of worship such as St Mary's Catholic Church and First United Methodist Church provide spiritual support, while healthcare services from Dublin Family Medicine and pharmacies like Patrick Street Pharmacy ensure access to medical care. Transportation options including U-Haul and Alamo make it easy to get around town, and amenities such as the Cinemark Cinema 6 for entertainment add to the community's appeal. Overall, this area of Dublin provides a welcoming environment with essential resources for seniors looking to settle down in a quaint Texas town.

Parks

• W.M. Wright Historical Park (0.1 miles)
• Memorial Stadium (11.3 miles)
• Optimist Jaycee Park (11.5 miles)
• Heritage Park (11.8 miles)
• Picnic Area (11.9 miles)
• Stephenville Parks & Recreation (12.2 miles)

Restaurants

• Old Doc's Soda Shop (0.1 miles)
• Dublin Dr Pepper Museum (0.1 miles)
• Buckboard Restaurant (0.3 miles)
• Mi Tierra (0.9 miles)
• Sonic Drive-In (1 miles)
• Burger King (9.6 miles)
• Casa Azteca Mexican Bar and Grill (9.7 miles)

Places of Worship

• St Mary's Catholic Church (0.2 miles)
• First United Methodist Church (0.5 miles)
• Iglesia De Dios Tu Iglesia (0.5 miles)
• Church for The Lost and Found - Dublin, Texas - First Assembly (0.5 miles)
• First Assembly of God (0.5 miles)
• YouTurn Student Ministries (0.5 miles)
• Charity Full Gospel Church (0.6 miles)

Physicians

• Dublin Family Medicine (0.2 miles)
• Convenient Care Clinic (10.8 miles)
• Heart Center Of North Texas (11.3 miles)
• Cross Timbers Health Center (11.8 miles)
• Overbeck, J Douglas MD - Tuscan Cardio Vascular Center (11.8 miles)
• Stephenville Medical & Surgical Clinic (11.8 miles)
• Stephenville Medical Surgcl (11.8 miles)

Pharmacies

• Patrick Street Pharmacy (0.6 miles)
• Walmart Pharmacy (10.4 miles)
• CVS Pharmacy (10.6 miles)
• Walgreens (10.7 miles)
• H-E-B Pharmacy (10.9 miles)
• Good Neighbor Pharmacy (11.1 miles)
• Good Neighbor Pharmacy (11.5 miles)

Transportation

• U-Haul Neighborhood Dealer (8.1 miles)
• Meregrass (8.3 miles)
• Transit System (9.8 miles)
• U-Haul Neighborhood Dealer (10.5 miles)
• Alamo (10.5 miles)
• Enterprise Rent-A-Car (10.5 miles)
• U-Haul Moving & Storage (11.1 miles)

Theaters

• Cinemark Cinema 6 (Stephenville) (9.7 miles)

Cafes

• Prados Mexican Cafe In (9.8 miles)
• Starbucks (10.2 miles)

Hospitals

• Pecan Valley Mental Health (12.2 miles)