New Hope Manor

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New Hope Manor New Hope Manor New Hope Manor New Hope Manor

New Hope Manor

1623 West New Hope Drive, Cedar Park, TX 78613

For more information about senior living options: (844) 490-3973

4.6 from 20 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
2
1 stars
0

Skilled Nursing Facility

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Overall Review

Pros

  • pro New Hope Manor provides a friendly atmosphere where both residents and staff are welcoming and accommodating.
  • pro The nursing staff is dedicated to helping residents with their health concerns and rehabilitation needs.
  • pro The facility is clean, well-maintained, and free of unpleasant odors commonly associated with nursing homes.
  • pro Residents engage in enjoyable activities, such as bingo and spa days, which contribute to their overall well-being.
  • pro The staff, including nurses, aides, and administrative personnel, demonstrate exceptional care and dedication to the residents' needs.
  • pro Families appreciate the strong communication from the staff regarding their loved ones' care and progress.
  • pro Residents often feel a sense of belonging, referring to New Hope Manor as their home shortly after arriving.
  • pro The food served at New Hope Manor is generally well-received by the residents, contributing to their satisfaction with the facility.
  • pro The activities department plays a crucial role in keeping residents engaged and active in their daily lives.
  • pro Many families express gratitude for the compassionate support provided during challenging times, such as the COVID pandemic.

Cons

  • pro The staff reportedly left a resident in bed and did not provide any activities for the residents, which may contribute to feelings of unhappiness and isolation.
  • pro There is a lack of effective communication regarding phone access for residents, leading to frustration for family members trying to contact their loved ones.
  • pro One reviewer expressed dissatisfaction with the overall quality of care at New Hope Manor, indicating that they did not have many options for their loved one and were unhappy with the situation.
  • pro A nurse mentioned feeling unsupported by administration and indicated dangerous staffing conditions, describing the workplace as a "sinking ship."
  • pro Another review highlighted concerns about overcrowding and tight walking paths in the facility, potentially impacting resident comfort and safety.

Review

New Hope Manor has emerged as a well-regarded facility for elderly care, receiving a wide range of feedback from families of residents. Many reviewers have praised the welcoming and friendly atmosphere that envelops both residents and staff alike. Visitors have noted the facility’s cleanliness, which often sets it apart from other nursing homes where unpleasant odors can be an issue. This attention to hygiene is complemented by a commitment to providing engaging activities for residents, such as bingo games and spa days, suggesting that New Hope Manor also aims to enhance the quality of life for its inhabitants through social interactions.

The dedication of the staff is frequently highlighted across reviews. Families have expressed appreciation for the attentive nature of caregivers who are not only efficient but also genuinely caring. Numerous reviews specifically mention key individuals like Lily, the director of nursing, Susan, an organizational backbone within the administration, and Mariam from the activities department, who are recognized for their hard work and commitment. The consistent praise for these staff members indicates an overall culture of compassion at New Hope Manor—a trait that plays a crucial role in making residents feel at home.

However, despite many positive remarks about New Hope Manor's environment and staff dedication, there are notable criticisms regarding staffing levels and administrative support. Some employees voiced concerns about being left unsupported by management during challenging times. Reviews indicate that nurses may often feel overwhelmed due to insufficient staffing, contributing to a sense that they must "sink or swim" in their roles without adequate backup. Stories shared by nursing staff reveal frustrations with management's priorities seemingly leaning towards bonuses rather than ensuring sufficient help on the floor.

In contrast to these workforce challenges, many family members report significant improvements in their loved ones' conditions after transitioning into New Hope Manor. One reviewer recounts her father's remarkable adaptation; he quickly began calling it home—a testament to how comfortable he felt in his new environment. Alongside physical improvements were emotional benefits; families appreciated how dedicated staff members forged connections with residents, fostering a nurturing community that contributed positively to mental well-being.

The feedback concerning food quality is mixed yet predominantly favorable—most residents appear satisfied with what is served daily. Reviewers express gratitude toward dietary teams for providing nutritious meals that seem plentiful and varied enough to cater to individual preferences while acknowledging occasional discrepancies depending on when one visits. Such reflections imply an ongoing effort by kitchen staff to meet dietary needs effectively within reasonable constraints.

Communication appears to be another recurring theme among family experiences at New Hope Manor—some point out shortcomings in this area while others highlight effective strategies employed by social workers like Kay Bargo during challenging periods like COVID-19 restrictions when remote communication became vital for maintaining bonds between families and residents. Utilizing innovative solutions made it easier for family members separated by distance or circumstances—showing adaptability within the facility even amidst turmoil serves as further evidence of their commitment towards enhancing resident care during difficult times.

In summary, New Hope Manor presents itself as a caring environment backed by dedicated personnel committed to improving resident lives despite facing challenges typical within healthcare settings today—a blend showcasing both triumphs amid struggles reflects upon everything involved—from exceptional direct care received on-site through uplifting interactions shared throughout various departments—all contributing cohesively towards positively transforming quality-of-life standards in elder care representation.

Features

Housing

  • 93 resident community capacity 93 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

New Hope Manor in Cedar Park, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy professional grooming services, as well as cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for residents' convenience, providing easy access to nearby destinations.

For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet. Residents can also take advantage of the fitness room and gaming room for recreation and exercise. The beautiful outdoor space and garden offer opportunities for relaxation and enjoying nature.

Dining at New Hope Manor is a delightful experience, with restaurant-style dining in the on-site dining room. Special dietary restrictions are accommodated to ensure that all residents receive meals tailored to their needs. Additionally, housekeeping services are provided to maintain a clean and tidy living environment.

The care services offered at New Hope Manor include 24-hour call system and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. There is also assistance with medication management and diabetes diets for those who need it. A mental wellness program is in place to support residents' emotional well-being.

Residents can enjoy a variety of activities offered by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.

The surrounding area boasts several amenities within close proximity to the community. There are four cafes, two parks, seven pharmacies, nine physicians' offices, 22 restaurants, one transportation service station, two theaters nearby, and one hospital nearby.

At New Hope Manor in Cedar Park, TX, residents can expect exceptional care in a comfortable and vibrant community setting where their needs are met with compassion and dedication.

Nearby Places of Interest

This area of Cedar Park, Texas offers a convenient and diverse array of amenities suitable for senior living. With multiple cafes, pharmacies, physicians' offices, restaurants, and theaters within close proximity, residents have easy access to essential services and entertainment options. The nearby Cedar Park Regional Medical Center provides quality healthcare facilities, while various parks in the vicinity offer opportunities for outdoor recreation and relaxation. Public transportation options like the MetroRail stations make it convenient for seniors to travel around the area. Additionally, places of worship such as St Vincent De Paul Catholic Church and Jehovah's Witnesses cater to residents' spiritual needs. Overall, this part of Cedar Park provides a well-rounded environment that is welcoming for seniors looking for a comfortable and accessible place to live.

Cafes

  • HTeaO (0.8 miles)
  • Starbucks (2.4 miles)
  • Red Horn Coffee House and Brewing Co. (4.5 miles)
  • 85 C Bakery Cafe USA (4.7 miles)
  • Starbucks (5 miles)
  • Summer Moon Wood-Fired Coffee (5.1 miles)
  • Cuppa Austin (6.4 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.6 miles)
  • H-E-B Pharmacy (3.9 miles)
  • H-E-B Pharmacy (4.6 miles)

Physicians

  • Westlake Dermatology & Cosmetic Surgery - Cedar Park (1.7 miles)
  • Leander Primary Care (1.8 miles)
  • Austin Regional Clinic (1.8 miles)
  • Longhorn Imaging (2.2 miles)
  • Oncology Group (2.8 miles)
  • Aspire Allergy & Sinus (2.9 miles)
  • Whitestone Pediatrics (2.9 miles)

Restaurants

  • In-N-Out Burger (2.2 miles)
  • BJ's Restaurant & Brewhouse (2.3 miles)
  • Chuy's (2.3 miles)
  • Tumble 22 (2.3 miles)
  • McDonald's (2.4 miles)
  • Mighty Fine Burgers (2.5 miles)
  • Chick-Fil-A (2.5 miles)

Theaters

  • Cinemark Cedar Park (2.5 miles)
  • Alamo Drafthouse Lakeline (4.8 miles)

Hospitals

  • Cedar Park Regional Medical Center (2.7 miles)
  • Round Rock Medical Center (8.6 miles)

Parks

  • Robin Bledsoe Park (2.7 miles)
  • Lakewood Park (3.5 miles)
  • Ranch Trails Park (5.2 miles)
  • Williamson County Regional Park (5.9 miles)
  • Champion Park (6 miles)
  • Millrun Park (6.1 miles)
  • Arboretum Park (6.6 miles)

Transportation

  • MetroRail - Leander Station (4.1 miles)
  • MetroRail Lakeline Station (5.2 miles)

Places of Worship

  • St Vincent De Paul Catholic Church (6.1 miles)
  • Jehovah's Witnesses (6.8 miles)

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