Carrollton Health And Rehabilitation Center in Carrollton, TX
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Information last verified:
1618 Kirby Road, Carrollton, TX 75006
For more information about senior living options: (844) 490-3973
The facility is very welcoming with a nice atmosphere and kind, compassionate staff. The employees are very friendly and answer all questions, and the facility is clean. The staffing is great and the team is helpful. The environment is friendly, and the staff are excellent and caring. Staff greet visitors promptly and the check-in process is smooth; the building seems well run. New Carlton Rehabilitation Center is one of the best facilities in the community. The care is top tier and the staff are polite and attentive; residents look happy. The staff are kind, professional, and welcoming; they go above and beyond to care for residents. Ms. Ella provides helpful, patient, and loving therapy. The facility is described as the cleanest skilled facility many reviewers have visited and staff show passion for caring.
One reviewer claims staff were paid to leave five-star reviews, calling it a farce. The food is absolutely disgusting and contributed to the mom’s weight loss. The room temperature cannot be regulated and it remains uncomfortably hot in the patient’s room. Promises were made but not kept; weekend calls go unanswered. The staff are said to lack urgency and sometimes appear uncaring, with some showing a chip on their shoulders. Personal items were lost (the mom’s cellphone and wheelchair) and replacements took repeated requests. The toilet was clogged and not fixed promptly, with odors lingering. The facility is described as dirty and understaffed, with call buttons often unanswered and nurses unclear about medications. A nurse was impolite and unfriendly toward the family, with a language barrier contributing to discomfort.This community is best suited for families seeking a warm, hands‑on rehabilitation and long‑term care environment where the defining feature is consistently engaged, friendly staff and a welcoming, almost family-like culture. It works best for residents who thrive on personal attention, clear lines of communication, and a strong sense of community woven through daily activities, therapy sessions, and interactions with administration. Those who prize speed, predictability, and culinary excellence in equal measure may want to consider alternatives. If language access or cultural sensitivity matters, verify the availability and consistency of Korean-speaking staff and other multilingual supports, as the reviews show both positive experiences and isolated tensions in this area.
On the positive side, the strongest case rests on the staff, caring, approachable, and frequently described as the heart of the place. The facility earns praise for its cleanliness, well‑maintained therapy spaces, and a therapy program that residents and families feel delivers real progress. Families repeatedly point to leadership that is visible and responsive, with admissions teams, nursing directors, and administrators cited as accessible and proactive. The overall atmosphere is consistently described as friendly and safe, with residents appearing engaged and well cared for. When families need reassurance, they often receive it through well‑structured care plans, regular updates, and a culture that treats residents like more than occupants of a bed.
The main cons cited by critics cluster around four themes: food quality, maintenance responsiveness, call-button or communication gaps, and occasional staff mood or reliability concerns. Some reviewers report meals that fail to meet expectations or dietary needs, with occasional delays in addressing basic maintenance requests like room temperature, plumbing, or equipment issues. There are also persistent complaints about weekends or night shifts where calls go unanswered, and about a few staff interactions that felt brusque or inattentive. Yet these negatives are rarely universal and tend to be mitigated by the core strengths: a high level of supervision by administrators, frequent care-plan reviews, and teams that rally to correct issues when they surface. The question is whether the positive, relationship‑driven environment can continue to outweigh the friction points as care needs evolve.
In practical terms, the facility’s clean, well‑appointed spaces and robust therapy program offer concrete offsets to the most common drawbacks. The same leadership and communication framework that cultivates trust also creates a mechanism for rapid course correction when problems arise. Families frequently commend the facility for keeping lines of communication open, including timely updates and collaborative planning meetings, which minimizes the sense of being left in the dark. The centralized therapy gym, the availability of diverse activity options, and the sense that staff genuinely enjoy working together all contribute to a credible expectation of steady progress and a reassuring daily routine. For many, that blend of warmth and professionalism far surpasses the occasional frustration over food or maintenance.
Tour planning and decision conversations should center on practical confirmations. Prospective residents should verify the consistency of staffing on all shifts, especially evenings and weekends, and inquire about the response times to call lights in practice. Taste-test the dietary program by requesting a sample menu and, if possible, a meal during a visit to gauge whether dietary needs and cultural preferences can be accommodated with acceptable flavors and textures. Inspect the maintenance track record by asking to see a recent work order log and the typical turnaround for common complaints. Meet the leadership team, director of admissions, nursing director, and therapy director, to gauge whether their approaches align with family‑driven care. Finally, request candid references on language supports and cultural alignment to ensure expectations match daily realities.
Bottom line: Carrollton Health & Rehabilitation Center stands out as a strong choice for families prioritizing a compassionate, people-focused approach to rehab and long-term care. Its proven strengths, exceptional staff engagement, a clean and pleasant environment, transparent communication, and a therapy program with real outcomes, often offset the more nagging drawbacks cited by a minority of reviewers. For families who can tolerate occasional maintenance hiccups, occasional food dissatisfaction, and variable call‑light responsiveness in exchange for daily interactions with a caring, professional team, this facility offers a reliable, reassuring home‑like setting. It is particularly well‑suited for residents who value consistency in staffing leadership and who want a facility where concerns are addressed openly and promptly.
Those considering alternatives should weigh the non‑negotiables that matter most. If culinary standards, uninterrupted night-time quiet, flawless maintenance, and perfectly predictable service are non‑negotiable, a careful comparison with other options is warranted. For families seeking a facility where families feel welcomed at every turn and where administration and therapy teams knit together care plans with transparency and warmth, Carrollton Health & Rehab deserves serious consideration. A guided tour, direct conversations with the nursing and therapy leadership, and a candid discussion about meal programs and maintenance responsiveness will reveal whether this community can meet specific expectations or whether a different setting might serve better. The right choice will hinge on balancing the proven strengths of care culture and therapy against the practical demands of daily living and comfort.
71 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (7 miles away) Dallas-Fort Worth International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carrollton Health And Rehabilitation Center in Carrollton, TX is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for their entertainment. Community-operated transportation is available for those who need assistance getting around, and there is also a computer center for residents to stay connected.
The dining room at Carrollton Health And Rehabilitation Center offers restaurant-style dining, providing delicious and nutritious meals for residents. For those who prefer cooking on their own, there is a kitchenette available. Housekeeping services are provided to ensure that the living spaces are clean and tidy.
Residents can enjoy various recreational activities at this community. There is a fitness room for exercise enthusiasts, as well as a gaming room for some friendly competition. The outdoor space includes a garden where residents can spend time outdoors. A small library provides opportunities for reading and learning.
In terms of care services, Carrollton Health And Rehabilitation Center offers 24-hour call system and supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management ensures that residents are taking their medication properly.
The community also provides specialized care such as diabetes diet and special dietary restrictions for those with specific dietary needs. Transportation arrangement to doctors' appointments is available to ensure that residents can easily access medical services.
Carrollton Health And Rehabilitation Center offers a variety of activities to keep its residents engaged and entertained. Concierge services are available to assist with any needs or requests. Fitness programs help residents stay active and healthy, while planned day trips provide opportunities for outings and exploration. Resident-run activities give them the chance to contribute and participate in the community, while scheduled daily activities offer a structured routine.
The location of Carrollton Health And Rehabilitation Center is convenient with cafes, parks, pharmacies, restaurants, and places of worship nearby. This provides residents with access to various amenities and services in the community.
Overall, Carrollton Health And Rehabilitation Center offers a comfortable and supportive environment for seniors who require assistance with daily living activities. With its wide range of amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the necessary support from a dedicated staff.
Carrollton Health And Rehabilitation Center is located at 1618 Kirby Road, Carrollton, TX 75006 in Dallas County, Texas
Carrollton Health And Rehabilitation Center on seniors.fyi includes 24 photos including images showing interior, bedroom, decor, building, entrance, living room, landscaping, architecture, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Kitchen
Entrance
Outdoor
Lobby
