1101 East Lake Street, Brownfield, TX 79316
For more information about senior living options: (866) 208-4318
Overall Review of Apex Secure Care Brownfield
Pros
Apex has a family-like environment where the staff adopt residents and care for everyone.- The staff are top-notch and keep residents safe, even through Covid.
- Dr. Shebib cares for the patients and treats them like family.
- Administration, including Raymond and Haley, works well together and keeps doors open.
- Penny makes visitors feel at home, being polite and hardworking.
- Cynthia the LVN is gracious and provides excellent customer service.
- The nurses and aides are amazing, with Sandra the nurse and Angela the aides singled out.
Cons
They allege Apex evicted a resident while in the ER, kept his SSI, stole his wheelchair, and did not answer calls, describing the place as prison-like.- They call the facility a disgrace to the elderly, say it should be closed down, brush things under the rug, and leave loved ones for dead.
- They claim there is no genuine love or care and that everything is about money.
- They say a wife was neglected—no shower, no wash, no dinner until after 8:30pm—and that staff were rude and unprofessional; a staffer allegedly insulted a patient about money.
- They describe the home as neglectful, allowing infections that contributed to death, and label it a “death home.”
- They warn others not to send family members there, citing many terrible stories and describing the place as a mini prison and a horrible place.
Review
Apex Secure Care Brownfield is best suited for families seeking a small, home-like environment where caregivers are approachable and residents can expect a genuinely familial atmosphere. When the priority is hands-on attention, responsive staff, and a sense that administration knows residents by name, this community can feel like a safe harbor. The fit loosens, however, for seniors who require consistent, high-level medical oversight, rigorous safety monitoring, or predictable daily routines. In those cases, alternatives with stronger clinical staffing, steadier outcomes, and clearer accountability are advisable. The decision hinges on balancing personal relationships against the risk of variability in care quality.
Reviews present a stark split, with a minority praising warmth and accessibility and the majority airing serious concerns. A few families recount personalized attention, open communication from administrators, and care teams that seem to treat residents like family, including praise for a physician who appears highly invested. But the louder chorus contains eviction episodes, alleged theft, neglected hygiene, missed meals, and rude, unprofessional behavior. Evictions tied to SSI concerns, reports of being left without meals, and descriptions of a “prison-like” environment color the overall impression. The pattern suggests that reliability and safety are not consistent.
Where Apex earns trust, it tends to be through relationship-driven care. Resident testimonials frequently highlight staff who know residents’ names, help coordinate needs, and respond when called. A handful of staff members, nurses and aides who are described as diligent, and administrators who keep doors open are singled out as exemplars. For families willing to lean into the ‘family’ model, this can produce meaningful, reassuring moments amid the daily routines. The presence of a dedicated physician who treats residents like family adds a meaningful continuity of care that some facilities lack, offsetting mild snags for those who value personal connection over clinical polish.
However, the downsides are not minor. The most alarming themes include neglect of basic needs, no showers, late dinners, and reports that meals were discarded rather than served with dignity. Communication failures are repeatedly cited, with calls not returned or staff appearing indifferent. There are grave claims of safety lapses, including bedsores, infections, and even death, framed by families as the consequence of unaddressed medical needs. Eviction tactics, alleged theft of a wheelchair, and a climate described as punitive or imprisoning amplify the risk profile. Taken together, these issues threaten resident safety and trust, and they undermine any positive anecdotes from staff.
Prospective families should interrogate the facility's clinical rigor and frontline staffing before deciding. Schedule multiple visits at different times, observe how aides assist with activities of daily living, and verify whether a certified nursing staff level matches residents’ needs around the clock. Request a current care plan, meal schedule, and infection-control record, along with a clear explanation of policies on eviction, bed inspections, and complaint resolution. Speak with several families about experiences, and demand transparency in reporting, including regular updates about changes in health status. If the answers feel unstable or reactive, alternatives warrant serious consideration.
In the end, Apex Secure Care Brownfield presents a contentious risk-reward profile. The community can deliver a warm, family-oriented experience for some residents, but the breadth and severity of negative experiences cannot be dismissed. For seniors requiring dependable medical oversight, predictable daily routines, and strong protection against neglect, alternatives should be explored aggressively. If choosing Apex, enter with a disciplined plan: tour thoroughly, verify staffing and safety controls, and insist on accountable leadership with clear grievance pathways. Otherwise, steer toward facilities with cleaner safety records and steadier, evidence-based care.
108 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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