Kendall House Wellness & Rehabilitation

Pros

• The physical appearance of Kendall House is very nice, contributing to a pleasant environment for residents.
• The permanent staff members are described as wonderful and caring, providing quality attention to the residents.
• Activities provided, such as entertainment, Bingo, and themed decorations, create a fun and engaging atmosphere for the residents.
• Residents have access to three meals a day that are well-prepared and enjoyed by them.
• The cleanliness of the facility is consistently praised, ensuring a healthy living space for occupants.
• The community has a good size with only 40 occupants, allowing for adequate staff-to-resident ratios and personalized care.
• Overall satisfaction with the services has improved over time, leading to positive remarks about the facility’s operations and environment.
• The nursing staff goes above and beyond by taking personal initiatives to enhance the residents' experiences during special occasions like holidays.

Cons

• There was a significant management change, leading to a lack of continuity of care for the residents.
• The temporary staff provided poor care and were very impatient with patients who required attention.
• The therapists were overworked, seeing too many clients at once, which compromised the quality of care.
• Despite her condition, the medical staff blamed the mother for not eating instead of investigating the underlying issues.
• The family felt that their concerns regarding dehydration and malnutrition were dismissed by the staff.
• Some permanent staff seemed overwhelmed and lacking in compassion as they failed to attend to patients promptly.
• The value for money spent on care was rated poorly due to inconsistent staffing and care quality.
• After experiencing a serious health decline, the mother ended up needing emergency treatment, indicating inadequate monitoring in the facility.
• Although there were some good aspects, overall experiences with staffing varied widely, leading to dissatisfaction with care received during critical times.

Review

Morningside Ministries at Menger Springs, specifically the Kendall House Wellness and Rehabilitation, has garnered a mixture of feedback from caregivers and families of residents, illustrating both its strengths and weaknesses in providing care. Initially, one reviewer highlighted a positive experience for their mother, who thrived during her first three weeks following her transition from the hospital into rehabilitation. During this time, the therapies were well-structured and effective, contributing to an overall feeling of optimism regarding patient recovery. However, this initial positive momentum seemed to falter due to significant management changes within the facility and a reliance on temporary staffing solutions that compromised continuity of care.

As staffing issues arose, patients appeared to suffer. In particular, one family member expressed serious concerns about the quality of individual care provided at Kendall House during peak times when therapists were overwhelmed with high client volumes—one occupational therapist was reported to be seeing up to twelve patients simultaneously. This situation led to unfulfilled needs for personal attention that many residents required while undergoing therapy. Such systemic challenges contributed directly to deteriorating health outcomes for patients; notably documented was a case where dehydration and malnourishment escalated due to inadequate attention to dietary needs.

The family’s distress intensified when their loved one developed significant health issues stemming from an ileus: abdominal pain kept escalating without adequate investigation or communication from the attending medical staff. Despite being monitored by a nurse practitioner who visited only three days per week, there was little meaningful interaction with a physician regarding persistent complaints or emerging symptoms. The caregiver firmly believed that their mother displayed physical signs indicating more serious underlying problems than what was attributed purely to refusal of food; unfortunately, these concerns were not taken seriously until they insisted on sending her to an emergency room.

Upon arrival at the ER, more severe conditions were uncovered: partially collapsed lungs alongside critical dehydration levels and erratic heart rate patterns indicated grave risks that should have been monitored earlier in her stay at Kendall House. An infection in her colon added another layer of complexity to her condition. The family felt immense relief having acted swiftly; without intervention at that crucial moment, they feared dire consequences could have resulted.

Conversely, following these troubling experiences under temporary staffing conditions, Morningside's permanent staff members seemed genuinely committed and caring upon establishment of a new routine for residents over subsequent months. Many caregivers noted improvements in overall morale as well as increased engagement opportunities for residents—activities ranged from bingo games and entertainment featuring local musicians to other social gatherings designed to foster community spirit among occupants within the facility’s walls. The small community environment did create opportunities for personalized interactions between staff members and residents alike.

Kendall House is highlighted as visually appealing with bright cheerful rooms designed with private baths catering specifically toward elder occupants’ comfort while maintaining high standards of cleanliness throughout common areas. While some reviews underscored its premium pricing compared with alternative facilities in Boerne—which are considered less favorable—the collective experiences shared showcase dedicated staff engaged deeply in nurturing holistic wellness amid challenging circumstances inherent within managed care environments today.

Although challenges persist associated largely with fluctuating management dynamics among auxiliary help—particularly given temporary aides brought into assist during weekends—many caregivers attested positively about their loved ones' well-being now compared against prior experiences elsewhere or previous encounters within Morningside facilities before recent transitions transpired. Caregivers voiced appreciation for how employees consistently went above expectations even outside designated responsibilities—for instance decorating holiday events personally financed by weekend nurses signaling unyielding warmth towards resident happiness.

In sum, Kendall House emerged as both an institution striving toward excellence through dedicated personnel despite experiencing notable operational hurdles along its journey while managing variable levels across staffing advancements capable ultimately shaping resident life quality significantly beyond mere clinical capabilities seen initially reflected until changing bonds solidify into trust between providers remaining attentive stewards guiding families through vulnerable periods encountered together ahead moving forward along paths toward healing collectively fostered anew once again fulfilling old promises made long ago from intentions crafted lovingly entrusted all those involved deeply affecting lives they serve hand-in-hand traversing forward ever onward through life's unpredictable course embraced intimately always remembering moments shared along journeys intertwined endlessly everlasting still flourishing brightly illuminating souls forever kindred spirit united victoriously fostering hope newly born forth anew!

Physicians

• Ryan William John MD (0.3 miles)
• Holcomb Pedi & Sports Medicine (0.3 miles)
• Advanced Medical Group (0.3 miles)
• CommuniCare Health Centers - Boerne Campus (0.4 miles)
• US Oncology (0.6 miles)
• Boerne Acute Care Center (0.6 miles)
• Stahl Benjamin MD (0.6 miles)

Cafes

• Starbucks (0.3 miles)
• Boerne Nutrition (1 miles)
• Longhorn Cafe (1.5 miles)
• Panera Bread (13.7 miles)
• Starbucks (13.7 miles)
• Kaffeinated Crepes and Coffee (14 miles)
• Starbucks (14.3 miles)

Hospitals

• Methodist Hospital (0.3 miles)
• Hill Country Memorial (1 miles)
• Celebrity Care Medical Clinic (1.9 miles)

Restaurants

• Denny's (0.4 miles)
• Little Caesars Pizza (0.4 miles)
• Whataburger (0.4 miles)
• Taco Bell (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Wendy's (0.5 miles)
• Raising Cane's Chicken Fingers (0.6 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Annie's Apothecary (1.3 miles)
• Majors, Adam Len (1.4 miles)
• Boerne Drug Company (1.8 miles)
• Annie's Apothecary (2.7 miles)
• CVS Pharmacy (5.6 miles)

Places of Worship

• First Baptist Church (0.6 miles)
• St Peter's Catholic Church (0.9 miles)
• Cross Community Fellowship (1 miles)
• Community Bible Church (1.4 miles)
• Our Lady of Guadalupe Catholic Church (14.3 miles)

Theaters

• AMC CLASSIC Boerne 11 (2.1 miles)
• Santikos Palladium IMAX (14.1 miles)

Transportation

• Otten Brothers Taxidermy (4 miles)

Parks

• Kendall Co Parks & Rec (9 miles)
• Friedrich Wilderness Park (11.3 miles)
• Eisenhower Park (14.3 miles)