Big Spring Center For Skilled Care
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3701 Wasson Road, Big Spring, TX 79720
For more information about senior living options: (844) 490-3973
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Christy Brownfield is praised for going above and beyond to create a homely environment. Christopher Zuniga, the administrator, is described as genuinely nice and making families feel like part of the family. The therapy team is amazing. The staff is friendly, welcoming, and attentive. The facility is nice, clean, and pleasantly scented. Christy in admissions is warm, caring, and professional. The entire staff is amazing and dedicated to excellent resident care. The center has a wonderful atmosphere and environment. The new secure unit is amazing.
It was not a great place to send a loved one, with the facility seemingly understaffed. The staff reportedly over-sedated a resident to keep her quiet. Rehab services were delayed, with PT/OT not provided for about a week. The resident's ability to walk was not properly addressed and she became more confused, possibly due to sedation. The facility did not alert the family about a relative's death and did not send a condolence card or call. There were incidents of theft where laundry staff did not return residents' clothing and belongings. There is a shortage of staff and high turnover in DON/ADON positions, raising concerns about consistency. The staff were not consistently proactive or on top of issues when needed.Big Spring Center for Skilled Care appears in a chorus of voices as a place that many families remember as warm, welcoming, and well kept. Across the notes, the environment is described as clean, inviting, and even pleasant-smelling, with residents treated like family and staff who go out of their way to make the atmosphere feel homely. A number of reviewers highlight Christy Brownfield, especially in admissions, as a central source of warmth, care, and professional support. The overarching impression is that the center's leadership and everyday staff create a culture of kindness and accessibility that leaves a lasting positive impression.
A recurring strand of praise centers on the administrators and leaders who greet families with genuine care. In one encounter, Christopher Zuniga, the administrator, is described as a genuinely nice person who provides thorough answers, offers tours, and makes visitors feel welcome. Several reviews credit him with setting a tone of openness and helpfulness that seems to ripple through the staff. People recount leaving with confidence after conversations and tours, and one heartfelt note even uses the metaphor of "Birds of a Feather" to describe how the friendly, supportive culture appears to attract similarly caring people across the team. Families repeatedly credit the administrative leadership for creating an environment where both residents and their relatives feel respected and informed.
Christy Brownfield stands out repeatedly as a linchpin of positive experiences. Reviewers claim she is warm, caring, and highly professional, with a knack for understanding both patients and their families' needs. In admissions and ongoing interactions, Christy is described as going beyond the call of duty to answer questions, ease transitions, and demonstrate genuine concern for patients and their loved ones. One family even singles her out as a true blessing and a crucial asset to the facility, noting that so much of the best care and coordination seemed to hinge on her responsiveness and empathy. The sentiment is clearly that Christy, along with the broader admissions and front-desk team, plays a central role in making the facility feel accessible and compassionate.
Beyond individual staff members, several families note tangible, ongoing benefits for residents. Multiple testimonials celebrate the center as a wonderful place to live and to receive care, with a dedicated, diligent staff that prioritizes safety, communication, and attention to residents' comfort. Families emphasize how the team keeps loved ones informed about health updates, and how the facility maintains a bright, clean, and well-furnished environment. There are stories of video calls and photo updates during the COVID-19 period, illustrating a commitment to maintaining connection between residents and family members even when in-person visits were restricted. In short, the overall sense conveyed is one of attentive care, clear communication, and a supportive community where residents' well-being is the shared mission.
There are also deeply personal memories attached to the center, including stories of long-term residents and transitions that were made smoother by the staff. One family recalls that their aunt and uncle became residents in early July and received excellent care and timely updates about health and general contentment. Another member describes the center as a wonderful atmosphere where loved ones could find reliable care and a compassionate team. In many cases, the testimonials highlight how staff members - nurses, CNAs, and therapy teams - tend to residents with patience and respect, reinforcing the impression that BSCSC can be a trustworthy home for rehabilitation and ongoing care. The sentiment echoes across multiple generations of families who entrusted their relatives to the center's care and felt supported through difficult times.
Yet, not all experiences are free of concern. Several reviewers speak candidly about challenges that can arise in any facility, including understaffing and its ripple effects. One family describes a situation where the center was understaffed, affecting the level of rehabilitation and responsiveness, including delays in PT/OT and concerns about overall pace of recovery. There are stronger, more critical notes as well, with a family reporting that a relative was over-sedated and not given timely access to rehabilitation, which led to confusion and a lack of walking progress for a period. The same reviewer mentions a UTI that may have gone unchecked for longer than ideal and describes a process of late or insufficient communication about care decisions and next steps. The concerns continue with issues around safety and operations, including a claim of items such as clothes and blankets not being consistently returned after washing, pointing to a perception of theft or mismanagement by some staff.
Complaints also touch on the administrative turnover and overall staffing stability. One reviewer notes ongoing shortages and turnover among the leadership team, specifically naming a turnover in the DON and ADON as a factor that affected consistency. While this does not erase the many positive experiences documented, it does present a counterpoint that advocates for continued attention to staffing levels, continuity in leadership, and stronger processes to ensure all residents receive timely, appropriate care and that basic belongings are handled reliably.
Finally, there are very human and poignant moments that color the narrative of Big Spring Center. One account describes the heartbreak of a family whose father passed away while in hospice care and who felt the facility did not adequately alert them to imminent danger or extend the expected condolence touches. Another family member emphasizes the care and compassion shown to a loved one over multiple stays for rehabilitation, praising specific staff members for their kindness and the sense of being genuinely cared for during demanding health journeys. Taken together, these stories illustrate how Bliss and sorrow can coexist within the same care setting, underscoring the importance of consistent, compassionate communication and robust staff support.
Overall, the collection of voices paints Big Spring Center for Skilled Care as a place with many strengths and deeply felt connections. The center is celebrated for its clean, welcoming environment, the warmth and professionalism of its staff, and the leadership that prioritizes patient- and family-centered care. It is equally clear that improvements are needed in areas such as staffing levels, consistency in leadership, and some aspects of clinical care and day-to-day operations. The overarching takeaway is that BSCSC has fostered a culture of genuine concern, demonstrated by many who feel their loved ones are in good hands, while also clearly inviting ongoing attention to ensure every resident receives timely rehabilitation, reliable communication, and respectful handling of personal belongings.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Big Spring Center for Skilled Care is an assisted living community located in the beautiful city of Big Spring, TX. We offer a wide range of amenities and care services to ensure that our residents have a comfortable and enjoyable stay with us.
Our amenities include a beauty salon, where residents can pamper themselves and feel their best. We also provide cable or satellite TV in every room, so our residents can relax and watch their favorite shows. In addition, we offer community-operated transportation for outings and errands, as well as a computer center for those who want to stay connected online.
For dining options, our residents enjoy meals in our elegant dining room with restaurant-style service. We also accommodate special dietary restrictions to ensure everyone's needs are met. For those who prefer to cook their own meals, we provide fully furnished rooms with kitchenettes.
We understand the importance of staying active and engaged, which is why we offer a variety of recreational facilities such as a fitness room and gaming room. Our outdoor space includes a garden where residents can spend time outdoors and enjoy nature. Inside, we have a small library for book lovers and a wellness center for overall well-being.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer specialized care programs for mental wellness.
In terms of location convenience, Big Spring Center for Skilled Care has numerous nearby amenities. There are six cafes, parks, pharmacies, physicians' offices nearby, providing easy access to essential needs. Additionally, there are 35 restaurants for dining out options. Transportation to doctors' appointments is readily available.
At Big Spring Center for Skilled Care, we strive to create an environment that promotes independence while ensuring that our residents receive the assistance they need. With our extensive amenities and care services paired with the convenience of nearby amenities, our assisted living community provides a comfortable and fulfilling lifestyle for our residents.
Big Spring Center For Skilled Care is located at 3701 Wasson Road, Big Spring, TX 79720 in Howard County, Texas
Big Spring Center For Skilled Care on seniors.fyi includes 10 photos including images showing interior, decor, lighting, healthcare, dining, living room, fireplace, bedroom, and more.
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Interior
Decor
Bedroom
Windows
Dining
Lighting
Lobby
Piano
Exercise Equipment
Indoor Plants
