Reagan County Care Ctr

Pros

• Olivia is compassionate and knowledgeable.
• Olivia is extremely personable and attentive to her patients.
• Olivia King is very attentive and understands the purpose of the visit.
• The staff are friendly, professional, and attentive.
• Dr. Ross is thorough, knowledgeable, and follows up after visits.
• Dr. Ross is an attentive doctor who helps patients feel better.
• Shannon Boyd is an excellent doctor with outstanding bedside manner.
• Shannon Boyd listens carefully and shows genuine care.
• Dr. Boyd is very knowledgeable and among the best doctors.
• The care provided is thorough, with clear explanations of test results.
• The clinic visits are efficient with minimal waiting time.
• The staff consistently go above and beyond to help patients.

Cons

Review

A common thread running through these impressions is a deep appreciation for compassionate, knowledgeable care delivered with a personal touch. Patients consistently describe the clinicians as not only skilled but also genuinely invested in their well-being. The tone across notes is one of gratitude for the time taken to listen, understand, and address each person's concerns, whether they're seeking routine care, a pressing diagnosis, or reassurance during a difficult moment.

Dr. Ross emerges as a standout figure for many, praised for his attentiveness, thoroughness, and ongoing follow-up. Several reviewers highlight that he listens carefully to concerns, explains what he's doing, and educates without making patients feel dismissed or rushed. One patient even notes that Dr. Ross's priority is to get them feeling better, and expresses willingness to travel within a reasonable distance to continue seeing him. The sentiment is that his careful approach - and his ability to communicate clearly - consistently inspires trust and confidence.

Shannon Boyd earns high marks for bedside manner and dependable care, with multiple reviewers singling out her ability to connect with patients of all ages. She is described as very patient, compassionate, and approachable, with a particular ability to help families manage visits with children more smoothly. Comments like going "above and beyond" and making toddler visits easier underscore a theme of family-centered care that many families value highly.

Olivia King, a Family Nurse Practitioner-C, and the Olivias referenced in these notes are also repeatedly praised for their attentiveness and understanding of the patient's purpose for the visit. Reviewers mention that Olivia King is very attentive, understands the goal of the appointment, and provides compassionate, patient-focused care. Another Olivia - expressed in several lines of praise - consistently shows up as professional, friendly, and thorough in addressing medical needs and questions, helping patients feel heard and supported.

Beyond exceptional clinicians, the overall experience at the clinic is repeatedly described as efficient and patient-friendly. Patients note short waiting times, smooth multi-step processes, and a flow from check-in to lab work to the visit that respects the patient's time. The staff's friendliness and attentiveness are highlighted as part of what makes the experience feel welcoming and reassuring, contributing to the sense that patients are valued from the moment they enter the clinic.

The outcomes described by patients underscore the effectiveness of the care they receive. Several accounts mention getting a good diagnosis and prompt treatment, with some patients experiencing improvement within hours or the next day. One patient cites feeling better within 24 hours after treatment for Covid, another notes that symptoms were improving by the next morning. In many notes, patients express relief that their concerns were understood and that their conditions were managed thoroughly, with explanations that help them feel confident about the path forward.

Taken together, the reviews paint a picture of a clinic staffed by highly competent, compassionate professionals who consistently put patients first. The care teams - whether in primary care, pediatrics, or family medicine - are described as approachable, knowledgeable, and dedicated to following through with patients. The combination of thorough medical attention, patient education, and a warm, efficient practice environment leaves patients feeling respected, reassured, and eager to recommend the clinic to others.

This area of Big Lake, Texas offers convenient access to a variety of essential amenities for senior living. Reagan Memorial Hospital and Reagan Hospital District are located within close proximity for any medical needs. There are also several pharmacies nearby such as Big Lake Pharmacy and Good Neighbor Pharmacy for easy access to medications. Places of worship, including First Assembly of God and River of Life Family Church, cater to spiritual needs. Additionally, there are multiple parks for leisurely walks and restaurants like Chuspy's Burritos and Grandma's Kitchen for dining options. Transportation options include U-Haul Neighborhood Dealer and Big Lake Airport for travel needs. Overall, this part of Big Lake provides a well-rounded community with essential services and activities for seniors looking to settle in the area.

Hospitals

• Reagan Memorial Hospital (0 miles)
• Reagan Hospital District - Big Lake (0 miles)

Pharmacies

• Big Lake Pharmacy (0.1 miles)
• Good Neighbor Pharmacy (0.4 miles)

Places of Worship

• First Assembly of God (0.1 miles)
• River of Life Family Church (0.1 miles)
• First Baptist Church (0.2 miles)
• Southern Baptist Convention (0.2 miles)
• First United Methodist Church (0.2 miles)
• First United (0.3 miles)
• Southern Baptist Convention (0.4 miles)

Parks

• Reagan County Northside Park (0.4 miles)

Restaurants

• Chuspy's Burritos (0.4 miles)
• Sugar Creek Grill (0.4 miles)
• Grandma's Kitchen (0.4 miles)
• Subway (0.4 miles)
• Sonic Drive-In (0.5 miles)
• Los Cazadores II (0.5 miles)
• Las Rosa Burritos (0.7 miles)

Transportation

• U-Haul Neighborhood Dealer (0.5 miles)
• Big Lake Airport (0.6 miles)
• Jet Specialty (1.1 miles)