Senior Care Of Onion Creek

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Senior Care Of Onion Creek

1700 Onion Creek Parkway, Austin, TX 78748

For more information about senior living options: (844) 490-3973

3.3 from 77 reviews
5 stars
41
4 stars
4
3 stars
1
2 stars
2
1 stars
29

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    Overall Review of Senior Care Of Onion Creek

    Pros

    • pro PTs and staff are compassionate.
    • pro Lauren clearly cares about the residents.
    • pro The facility is in better shape than most.
    • pro Paige the social worker is passionate about helping her patients.
    • pro Causha the director values employees and treats them well.
    • pro Stephanie engages residents and helps with activities that aid fine motor skills.
    • pro George the Director of Rehab is a great, compassionate leader.
    • pro The therapy staff is great and helped discharge patients safely.
    • pro The staff at Onion Creek are great, welcoming, and caring.
    • pro New management has made a huge positive shift in treatment.
    • pro The facility is beautiful, clean, and well-maintained.
    • pro The new ownership has been amazing.

    Cons

    • pro The staff were mean to the mother and showed little compassion.
    • pro The facility is not very clean and is in disrepair, with sticky floors and a strong odor.
    • pro A patient was left on the floor for over an hour after a fall.
    • pro The night shift was the absolute worst and administration doesn't care.
    • pro Many staff are unfriendly or unhelpful and argue to avoid duties, leaving residents in their own mess.
    • pro A patient with dementia was left alone with only a rolled-up stack of information on her lap.
    • pro The care is not safe for non-communicative patients and they are put on the back burner.
    • pro The facility is horrible and not recommended.
    • pro A transfer letter to move a patient caused acceptance issues at another facility.
    • pro A death occurred on the way to the ER allegedly due to negligence.

    Review

    The reviews about Onion Creek Nursing and Rehab paint a picture of a facility that inspires strong, often conflicting emotions in families and caregivers. On one hand, there are many accounts praising the staff for warmth, dedication, and professional competence. Several reviewers highlight compassionate caregivers who go above and beyond to connect with residents, keep families informed, and support recovery. In particular, the therapy and rehab teams are frequently cited as a bright spot, with comments that the therapy staff is skilled, that the director of rehab is a capable and caring leader, and that discharge planning can be handled smoothly when the team is aligned. Names like Lauren (the DOR), Paige the social worker, and George the Director of Rehab appear in multiple passages as examples of people who truly care about residents' well-being. Reviewers describe staff who are friendly, patient, and engaged in activities, and they note a sense of a family atmosphere, clean surroundings, and a well-maintained facility in some of the more favorable entries.

    Parallel to these positive notes, a substantial number of reviewers recount experiences that are troubling and distressing. Several families report episodes of staff behavior they perceived as mean or uncaring, with mothers or relatives crying and feeling abandoned or mishandled. One reviewer asked, "Where is the compassion? I would not recommend," and urged others to "please please please go somewhere else." These voices emphasize a sense of emotional neglect, claiming that staff would argue or avoid duties, particularly when residents require help with basic needs like using the bathroom. In some stories, residents with dementia or limited ability to communicate appeared to be left on their own or left in uncomfortable situations, prompting fears about safety and dignity.

    Concerns about cleanliness, maintenance, and overall facility condition appear in several accounts. Some reviewers describe large areas of walls literally falling apart, sticky floors, and a pervasive smell that made them nauseated just walking in. Others contrast that image with remarks about a modern appearance and a welcoming dining room in separate entries, suggesting that conditions may vary by wing, shift, or time. The inconsistent portrayal - between "beautiful facility" and "not clean or well-maintained" - contributes to a sense that the environment may not be uniformly up to expectations, depending on when and where within the building a family member is treated.

    The care experience around emergencies and communication also figures prominently in the feedback. One disturbing account describes a patient who had recently undergone heart surgery and was not helped to stand or use the restroom on the first night, leaving a patient feeling neglected. A more serious allegation describes a patient who died while being transported to the ER after alleged neglect in managing secretions and respiratory needs, with a parent recounting how the patient's care was mismanaged or inadequately monitored. These stories explicitly question patient safety and the facility's ability to advocate for vulnerable residents, especially those who cannot speak for themselves.

    There is also mention of administrative changes and their impact. A thread of reviews suggests that new management has brought noticeable improvements in some areas, with several entries saying that the facility feels more welcoming, cleaner, and better organized since leadership changes. Phrases like "Under new management. You can already see the difference!" and "the new ownership has been amazing" recur, painting a picture of progress in communication, staff teamwork, and overall culture. Yet even among these hopeful notes, there isn't a universal consensus; some families report that despite perceived improvements, deeper structural problems - like staffing consistency, attention to medication and medical oversight, and responsive support - remain unresolved or uneven.

    Overall, the impression left by these reviews is highly polarized. For every story of compassionate clinicians, engaged therapists, and a warm, well-kept environment, there is a counterpoint describing neglect, unsafe conditions, and a sense that residents' needs take a backseat to other concerns. Positive accounts frequently spotlight individuals who stand out for their dedication - Lauren as a DOR, Paige the social worker, Causha the director, George the Director of Rehab, Glenda Downs the receptionist, Tina Beskow in the business office, and others who are repeatedly named as helpful, patient, and proactive. These narratives underscore that, when the right people are in place and shifts align, residents can receive attentive, goal-focused care.

    In the end, families considering Onion Creek will encounter a facility with a complex mix of experiences. Some reviewers speak of a facility that is clean, well-run, and staffed by genuinely caring professionals who foster recovery, activity, and a sense of community. Others recount frightening lapses in care, unsafe conditions, and a distressing lack of compassion during some of the most vulnerable moments in a resident's life. Parking near the entrance is noted as a practical downside in some entries, adding a small but real consideration for families planning visits. For anyone weighing this option, the most prudent approach might be to visit multiple times, talk with staff across departments, and listen carefully to both the hopeful stories of improvement and the haunting cautions about safety, respect, and consistent care. The facility's trajectory appears to be moving in a positive direction in many hands, but the concerns raised by others remind potential residents and families that experiences there can vary dramatically from one encounter to the next.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Austin-Bergstrom International (9 miles away) Austin-Bergstrom International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Senior Care of Onion Creek is an assisted living community located in Austin, TX. This vibrant community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a beauty salon where residents can get their hair done and feel pampered. Residents can also enjoy their favorite shows on cable or satellite TV in the comfort of their own living spaces. Community-operated transportation is available for outings and appointments, making it easy for residents to maintain an active lifestyle.

    For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the talented kitchen staff. Housekeeping services are provided to ensure that the living spaces remain clean and tidy.

    There are plenty of recreational options available as well. Residents can stay active in the fitness room or enjoy games in the gaming room. The outdoor space and garden provide opportunities for relaxation and enjoying nature. A small library offers a quiet space for reading and intellectual stimulation.

    Care services provided include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. The dedicated staff also caters to special dietary restrictions such as diabetes diets.

    To enhance mental wellness, a mental wellness program is available for residents. Transportation arrangements can be made for non-medical needs, including planned day trips organized by the community. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, and theaters located near Senior Care of Onion Creek.

    Overall, this assisted living community offers a comfortable and engaging environment where seniors can receive personalized care while enjoying numerous amenities and activities tailored to their interests and preferences.

    Nearby Places of Interest

    This part of Austin, Texas, is a vibrant and diverse community with a variety of amenities nearby. You will find several physicians' offices, pharmacies, and restaurants within a short distance, making it convenient for your healthcare needs and dining options. There are also parks where you can enjoy the outdoors and stay active. For entertainment, there are theaters such as Regal Metropolitan and Alamo Drafthouse Cinema nearby. In terms of religious support, Faith United Methodist Church is within reach for spiritual guidance. Additionally, there are cafes like Starbucks and Nate's where you can socialize with friends over coffee. Overall, this area offers a balanced mix of essential services and leisure activities that cater to senior living needs.

    Physicians

    • Total Men's Primary Ca (1.4 miles)
    • My Eyelab (1.4 miles)
    • Austin Artistic Dental (1.4 miles)
    • Amy S. Bekanich, MD (2.2 miles)
    • Carney, Linda Dr - Linda Carney, MD - AllMedPhysicians (4 miles)
    • Southwest Dermatology (5.1 miles)
    • Vincenz L. DeCastro, DO (5.4 miles)

    Restaurants

    • Chipotle Mexican Grill (1.5 miles)
    • Jersey Mike's (1.9 miles)
    • Chick-Fil-A (2 miles)
    • Sonic Drive-In (2 miles)
    • Panda Express (2 miles)
    • Whataburger (2.1 miles)
    • Valentina's Tex Mex BBQ (2.1 miles)

    Parks

    • The Watering Bowl (1.6 miles)
    • Mary Moore Searight Metropolitan Park (2.4 miles)
    • Onion Creek Metro Park (3 miles)
    • Dittmar Park (3.1 miles)
    • Buda City Park (4.4 miles)
    • Stone Ridge Park (4.9 miles)
    • Franklin Park (5.6 miles)

    Pharmacies

    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.7 miles)
    • Walgreens (3.6 miles)
    • Walgreens (4 miles)
    • CVS Pharmacy (4.2 miles)
    • CVS Pharmacy (4.3 miles)

    Cafes

    • Starbucks (3.5 miles)
    • Starbucks (4.1 miles)
    • Nate's (5 miles)
    • Summer Moon Coffee (5.8 miles)
    • Starbucks (6.1 miles)
    • Radio Coffee & Beer (6.4 miles)
    • Starbucks (6.8 miles)

    Theaters

    • Regal Metropolitan (4.5 miles)
    • Alamo Drafthouse Cinema (5.7 miles)

    Hospitals

    • Austin Oaks Hospital (5 miles)

    Places of Worship

    • Faith United Methodist Church (7.4 miles)

    Frequently Asked Questions

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