1900 Pine, Abilene, TX 79601
For more information about senior living options: (844) 490-3973
The staff were very kind and professional throughout the stay. The hospital is regarded as one of the best the reviewers have ever been to. The labor and delivery team was quick, compassionate, and above and beyond. The seventh-floor nurses were described as golden and incredibly caring. The ER staff were courteous and efficient, getting patients in quickly. The pediatric care team unit was great, and the NICU nurses were impressive.
They describe the hospital as the worst in the area, with hours-long ER waits and neglectful care. They say the staff are rude, unprofessional, and emotionally immature. They claim the hospital overcharges and acts like a monopoly, offering little financial flexibility. They report being left in severe pain due to inadequate pain management. They accuse the facility of poor communication, with unanswered calls and little update to families. They mention racist comments or discriminatory treatment by some personnel. They describe the building and services as outdated, dirty, with subpar food and overall care. They criticize discharge practices as rushed and miscommunicated, leaving patients without needed support. They argue the hospital prioritizes profit over patient welfare, calling for changes to its nonprofit status. They recount unsafe or negligent care across floors, sometimes leading to serious distress for patients and families.Hendrick Skilled Nursing Facility is best suited for families seeking short-term, hospital-linked post-acute care in Abilene where access to the broader Hendrick Health system can support recovery, so long as there is a plan to actively monitor care and advocate for consistent service. The strongest fit occurs when a resident's family is able to stay engaged, track daily progress, and push for timely pain control, clean facilities, and clear discharge planning. When a reliable floor assignment places residents with seasoned, compassionate staff, the experience can feel notably attentive and capable. For families prioritizing proximity to a trusted hospital network and a defined rehab pathway, this SNF can be a practical option - yet it carries meaningful caveats around consistency and day-to-day reliability.
Those who should consider alternatives are those who need uniform quality across all shifts, transparent pricing, and steady, proactive communication with families. The reviews repeatedly flag long ER wait times, inconsistent triage, and fragmented information flow, often accompanied by disputes over charges and unclear billing practices. If predictability matters - especially for ongoing medication management, discharge timelines, and family updates - it is prudent to explore facilities with stronger patient-relations governance and a track record of stable operations. In short, this setting benefits from advocacy and oversight, but it does not deliver an effortless, turnkey experience for every resident.
Pros exist, and they can meaningfully offset some downsides when the right care team is in place. On several floors, nurses and aides are described as genuinely caring, professional, and capable, delivering empathetic bedside care that can accelerate recovery and reassure families. Positive reports highlight staff who communicate well, go the extra mile, and treat patients like people, not numbers. When such teams are consistently on duty, the care moment - pain management, supportive bedside presence, and attentive discharge planning - can become a meaningful difference-maker. Yet those high-quality interactions are not universal; the same family testimonials that praise compassionate caregivers often contrast with other shifts where responsiveness and courtesy fall short, underscoring a real variability in experience.
The most persistent cons center on reliability and the patient experience. Recurrent complaints describe extended ER waits, disorganized triage, missed or delayed imaging and tests, and discharge miscommunications. Billing and cost concerns recur, with families feeling pressured by opaque charges and rigid payment expectations. There are also troubling anecdotes about staff attitudes, cultural insensitivity, and inconsistent professionalism, which erode trust and raise questions about everyday respect and dignity. The physical plant itself is described as outdated, with parking and accessibility challenges that add friction to an already stressful care journey. Taken together, these themes create a cautious impression of a facility where care quality can be excellent in isolation but is not consistently dependable day to day.
Evaluating offset potential means weighing the practical realities. The best-case scenario centers on finding a dependable, well-coordinated care team on a given floor who maintain open lines of communication with families and keep discharge planning moving. When that alignment happens, the positive clinical interactions stand a real chance of outweighing the negatives. However, the broader pattern of delays, billing disputes, and inconsistent interpersonal behavior cannot be dismissed. For families prioritizing cost transparency, predictable staffing, and reliable family updates, the likelihood of friction remains a meaningful risk. The decision hinges on whether the value of hospital-backed rehab and select compassionate caregivers justifies the ongoing exposure to systemic gaps.
For families navigating the choice, practical steps matter. Schedule multiple in-person tours, focusing on night and weekend shifts to observe consistency. Request introductions to the lead nurse, social worker, and the discharge planner who would manage the resident's ongoing needs, and ask pointed questions about average ER response times, agitated billing processes, and the facility's process for addressing complaints. Obtain a detailed, itemized pricing plan with clear explanations for every line item and a documented plan for payment options or accommodations. Compare with alternatives in Abilene to assess whether a more consistent culture, easier family communication, and transparent cost structure can be achieved elsewhere. Finally, demand a concrete escalation path if care or communication falls short, ensuring the chosen facility aligns with the family's expectations and the resident's needs.
20 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Abilene Regional (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hendrick Skilled Nursing Facility in Abilene, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. The facility provides a homely atmosphere with fully furnished accommodations that feature cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet for entertainment and connectivity.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options that cater to special dietary restrictions. Housekeeping services are provided to maintain cleanliness and hygiene. In addition, residents have access to outdoor spaces such as gardens where they can relax and enjoy fresh air.
To promote an active lifestyle, Hendrick Skilled Nursing Facility offers resident-run activities as well as scheduled daily activities to keep residents engaged and entertained. The small library provides opportunities for reading and intellectual stimulation.
The community takes pride in providing personalized care services with 24-hour supervision. Trained staff members assist with activities of daily living including bathing, dressing, and transfers. Medication management is also available to ensure the proper administration of medications. For those with diabetes, a specialized diet is provided.
Hendrick Skilled Nursing Facility also emphasizes mental wellness with a dedicated program designed to support the emotional wellbeing of residents. Additionally, move-in coordination is offered to make transitioning into the community seamless.
Located in Abilene, TX, the facility benefits from its proximity to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows for easy access to various services and resources.
Overall, Hendrick Skilled Nursing Facility provides a nurturing environment where residents receive the care they need while enjoying a comfortable and fulfilling lifestyle surrounded by convenient amenities and nearby attractions.
Hendrick Skilled Nursing Facility is located at 1900 Pine, Abilene, TX 79601 in Taylor County, Texas
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