Hendrick Skilled Nursing Facility is a nursing home community in Abilene, TX.
Information last verified:
1900 Pine, Abilene, TX 79601
For more information about senior living options: (866) 208-4318
2.6 from 119 reviews
5 stars
36
4 stars
12
3 stars
2
2 stars
2
1 stars
67
Overall Review of Hendrick Skilled Nursing Facility
common19 reviews mention this
Staff kindness and professionalism varies
Residents and families describe both very caring staff and some experiences that felt dismissive.
Many reviewers describe nurses and other staff as kind, courteous, and professional, including praise for quick responses and attentive care during hospital stays. Several also say care teams helped make stressful situations feel more manageable, with specific mentions of nurses and aides on inpatient floors. At the same time, other reviews criticize staff for not listening, poor communication, or attitudes that made already-difficult situations worse.
caveat7 reviews mention this
Long ER waits come up often
Multiple reviewers report extended waits in the ER without timely assessment.
A recurring theme is waiting in the ER for hours before being seen, with some reviewers describing people leaving or concerns about patients in severe pain being kept waiting. Several reviews mention delays related to imaging orders or not getting updates while waiting. A few accounts also describe reaching a point where families chose to go elsewhere or left the facility without being treated.
caveat5 reviews mention this
Pain control and medication handling
Reviewers disagree on whether pain was managed and medications were handled carefully.
Some residents and families report inadequate pain relief, including requests not being fulfilled or medications not taking the edge off. Others describe medication-related issues tied to discharge timing or what was provided during care. Still, a separate set of reviews includes positive experiences where staff helped residents get through difficult medical moments, suggesting results can depend on the specific situation and team.
caveat3 reviews mention this
Food quality is inconsistent
Residents mention both good hospital food and food that caused problems.
Some reviewers praise the food, saying it was among the best they’ve had in a hospital. Others report issues such as substandard meals or meals that arrived late or raised concerns about freshness. There are also complaints that food contributed to digestive problems for a loved one during the stay.
caveat6 reviews mention this
Billing and payment complaints
Several reviews raise concerns about billing amounts and payment flexibility.
A number of reviews criticize charges as too high, including stories about large bills for short ER stays or routine services. Others describe difficulty with payment arrangements or collections after being unable to meet a minimum payment. There are also complaints about confusing billing processes and needing repeated follow-up to resolve accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
20 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Abilene Regional (5 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Abilene Oral And Maxillofacial Surgery (0 miles)
Hendrick Professional Building in the Basement (0 miles)
The Medspa At Hendrick (0.1 miles)
Abilene Kidney Clinic PA (0.1 miles)
West Texas Lung Clinic (0.1 miles)
Clinical Pathology Associates (0.1 miles)
Dr Shudde's Office (0.1 miles)
Hospitals
Hendrick Medical Center (0 miles)
Continuecare Hospital At Hendrick Medical Center (0.1 miles)
Hendrick Medical Center Shelton Building (0.1 miles)
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
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