Westmoreland Care & Rehab Center

Pros

• The staff at Westmoreland Care and Rehab are incredibly caring and consistently go above and beyond in their roles, providing excellent care to residents.
• The facility is always clean and well-maintained, contributing to a positive environment for both residents and visitors.
• Communication from the staff regarding resident care and concerns is commendable, ensuring families feel informed.
• Overall, many visitors have expressed satisfaction with the level of care provided at Westmoreland, noting that staff seem genuinely invested in the well-being of the residents.
• Multiple reviews highlight a positive experience during visits, with observations of cleanliness and attentive staff members.
• The facility receives praise for its dedication to maintaining a respectful and supportive atmosphere for residents and their families.

Cons

• The father developed multiple bedsores during his stay, indicating inadequate care.
• The facility did not allow family members to visit, limiting communication and support.
• There were concerns about the effectiveness of therapy being provided to the father.
• The father was reportedly only given sponge baths instead of regular showers.
• The bathroom conditions were described as bad and dirty.
• The food served at the facility was frequently complained about as being tasteless or really bad.
• One reviewer expressed regret over not bringing their father home for care instead.

Review

Westmoreland Care and Rehabilitation Center has drawn a range of experiences from families who have had loved ones stay there, highlighting various aspects of care, cleanliness, staff interaction, and the overall environment. While some families expressed gratitude for the quality of care their loved ones received, others voiced serious concerns about neglect and unsatisfactory conditions.

One family member shared their positive experience during their husband’s stay at Westmoreland. They noted the facility’s cleanliness and praised the staff's dedication and compassion. The reviewer was particularly moved by how attentive the staff were, even when they thought no one was watching. For them, this demonstrated a genuine commitment to patient care that is often challenging in such a demanding profession. Communication with the family was also highlighted as an important aspect of their experience; any concerns were promptly relayed to them, showing a proactive approach to keeping families informed.

In stark contrast, another review painted a troubling picture regarding the care provided to a father near the end of his life. This particular family faced significant restrictions due to COVID-19 protocols, which limited their ability to visit him inside the facility. As a result, they were largely left in the dark about his condition. The reviewer expressed deep dissatisfaction upon learning that their father had developed numerous bedsores during his short stay. Their criticism extended not only to the physical care but also included concerns about communication with doctors and staff regarding medication changes and testing for COVID-19.

Food quality emerged as a common point of contention among several reviews. One visitor recounted that while staff members were friendly and attentive, their mother frequently complained about the food being poorly prepared or unappetizing. This sentiment echoed across multiple reviews where meals were described as tasteless or inadequate — an issue that can significantly impact residents' comfort and satisfaction in any nursing home setting.

Cleanliness appeared to be inconsistent among reviewers as well. While one family remarked on Westmoreland's pristine environment—observing clean facilities during various visits—their assessment contrasted sharply with another reviewer's account of unpleasant odors emanating from bathrooms that detracted from an otherwise decent impression of resident wellbeing. Good hygiene practices are vital in health care settings; thus discrepancies in cleanliness could influence public perception quite heavily.

The experiences shared reflect varying levels of satisfaction regarding patient care at Westmoreland Care and Rehabilitation Center while revealing deep emotional ties families have with their loved ones’ health outcomes. Some caregivers felt reassured by what they saw concerning staffing relations and attentiveness while others harbored regret over choosing Westmoreland for their relatives — suggesting it would have been better for them had they opted for home care instead during such vulnerable times.

Overall, opinions vary widely on Westmoreland Care and Rehabilitation Center—ranging from heartfelt appreciation to severe disappointment—as it navigates providing high-quality service amidst challenging circumstances like those posed by COVID-19. Each review underscores not only individual experiences but also highlights systemic issues within long-term care facilities—a poignant reminder of how essential compassionate caregiving is in difficult moments.

Pharmacies

• Brown Pharmacy (0.1 miles)
• Fred's Pharmacy (0.3 miles)
• Westmoreland Pharmacy (0.4 miles)
• Walgreens (11.8 miles)
• Walmart Pharmacy (12 miles)
• Walgreens (12 miles)
• Fred's Pharmacy (12 miles)

Physicians

• Alpha Medical Associates (0.3 miles)
• Westmoreland Family Clinic (0.4 miles)
• Crowder Family Healthcare (11.9 miles)
• Dr Floyd F Reed, MD (12.1 miles)
• Dr Jamii Johnson (12.4 miles)
• Alpha Medical Associates (12.5 miles)
• Dr Richard Durocher - Lafayette Eye Doctor (12.5 miles)

Places of Worship

• Westmoreland United Methodist Church (0.5 miles)
• Forest Chapel Free Methodist Church (0.5 miles)
• Mt Union Association of General Baptists (1.9 miles)
• New Vision Ministries (2.3 miles)
• Strong Tower Church (2.9 miles)
• Providence General Baptist Church (4.4 miles)
• Romans 828 Ministry (4.5 miles)

Transportation

• U-Haul Neighborhood Dealer (0.6 miles)
• U-Haul Neighborhood Dealer (11.5 miles)
• U-Haul (12.9 miles)

Theaters

• Macon Drive In Theatre (10.5 miles)

Restaurants

• Harper's Catfish (11.5 miles)
• KFC (11.9 miles)
• Hardee's (11.9 miles)
• McDonald's (12 miles)
• Grecian Steak House (12 miles)
• Pizza Hut (12.1 miles)
• Stockyard Cafe (12.4 miles)

Hospitals

• Trousdale Medical Center (11.9 miles)
• Macon County General Hospital (12.5 miles)
• The Medical Center At Scottsville (14.3 miles)

Parks

• County Executive (12.2 miles)
• Bledsoe Creek State Park (13.8 miles)
• Dugas Community Park (14.1 miles)
• Triple Creek Park (14.2 miles)