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3.9 from 30 reviews
5 stars
19
4 stars
1
3 stars
3
2 stars
1
1 stars
6
Overall Review of Westmoreland Care & Rehab Center
common18 reviews mention this
Staff feel genuinely supportive
Residents and families describe staff as caring, professional, and supportive.
Across the reviews, residents and family members repeatedly say the staff treat people with kindness and respect. Several mention that nurses and techs are helpful and communicate concerns, while others describe the rehab and caregiving team as supportive throughout the stay. A few reviewers also describe specific staff members going above and beyond, and others frame the facility as a place where their loved ones are safe and well cared for.
common11 reviews mention this
Clean, well-kept facility
Many reviews highlight the facility as clean and well maintained.
A sizable number of reviewers comment on cleanlinessâdescribing a clean facility and rooms, and saying staff keep residents looking well cared for. One resident-focused review also ties cleanliness to feeling confident their loved one is in a safe place. Not every review is fully positive, though: one mentions a bathroom odor and dirt, and another negative account discusses issues while still noting the outside looked clean.
differentiator8 reviews mention this
Rehab therapy is a focus
Reviews repeatedly single out physical and occupational therapy support.
Multiple reviewers describe strong therapy involvement, including praise for the physical therapy and occupational therapy teams. Some residents mention learning exercises and following a daily routine that helped them improve over time. Even when reviews are critical overall, therapy updates are still discussed in connection with care during the stay.
caveat3 reviews mention this
Food quality draws mixed feedback
Dining quality is a recurring concern in a few reviews.
Some reviews describe clear problems with meals, including running out of food and serving limited portions. Others mention dissatisfaction with the food during a stay, even while still discussing other parts of care. The community does offer restaurant-style dining and supports special diet needs like diabetic and other restricted diets, but these reviews show that meal experience can still vary.
caveat2 reviews mention this
Communication and access concerns
A couple of reviews describe limits on communication and visit access.
Two negative reviews mention restrictions that affected residentsâ ability to communicate with family, including removal of phone or other communication options. Those same accounts also describe barriers to visiting indoors and reliance on periodic updates instead. Other reviews mention responsiveness and helpful communication, but these criticisms show communication access can be a pain point for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Brown Pharmacy (0.1 miles)
Fred's Pharmacy (0.3 miles)
Westmoreland Pharmacy (0.4 miles)
Walgreens (11.8 miles)
Walmart Pharmacy (12 miles)
Walgreens (12 miles)
Fred's Pharmacy (12 miles)
Physicians
Alpha Medical Associates (0.3 miles)
Westmoreland Family Clinic (0.4 miles)
Crowder Family Healthcare (11.9 miles)
Dr Floyd F Reed, MD (12.1 miles)
Dr Jamii Johnson (12.4 miles)
Alpha Medical Associates (12.5 miles)
Dr Richard Durocher - Lafayette Eye Doctor (12.5 miles)
Places of Worship
Westmoreland United Methodist Church (0.5 miles)
Forest Chapel Free Methodist Church (0.5 miles)
Mt Union Association of General Baptists (1.9 miles)
Westmoreland Care & Rehab Center on seniors.fyi includes 7 photos including images showing garden, interior, chandelier, healthcare, building, landscaping, bedroom, dining, and more.
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