Newport Health And Rehabilitation Center

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Newport Health And Rehabilitation Center

Newport Health And Rehabilitation Center

135 Generation Drive, Newport, TN 37821

For more information about senior living options: (844) 490-3973

2.8 from 15 reviews
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Skilled Nursing Facility

Overall Review of Newport Health And Rehabilitation Center

Pros

  • pro The staff at Newport Health and Rehabilitation are described as friendly, attentive, and caring towards patients and their families.
  • pro Many reviewers noted that the physical therapists, specifically Blackburn and English, provided excellent care and showed genuine interest in patient recovery.
  • pro One reviewer highlighted that the facility had made positive changes, with happier staff and a cleaner environment compared to previous experiences.
  • pro A family member expressed appreciation for the supportive assistance received from staff, particularly Nicole, who helped with paperwork and coordinated appointments.
  • pro Several visitors mentioned the good quality of food provided during their stay.

Cons

  • pro The facility had a strong smell of urine as soon as one entered, indicating poor cleanliness.
  • pro The building was run down and poorly maintained, with limited amenities like a tiny, hard-to-see TV.
  • pro Staff members were reported to be rude and unresponsive, making families feel like a bother when inquiring about their loved ones.
  • pro There were instances of disrespect from staff towards patients, including yelling and inadequate care.
  • pro Patients often had to wait long periods for assistance after pressing call lights.
  • pro Some staff expressed dissatisfaction with their pay and workload, suggesting low morale among employees.
  • pro Personal belongings of residents went missing or were misappropriated by roommates.
  • pro Overall, there was a perception that the facility prioritized profit over patient care.

Review

The experiences shared by individuals regarding the Newport Health and Rehabilitation Center present a complex and multifaceted view of the facility. Many reviews demonstrate a stark contrast between positive aspects, such as attentive staff and effective therapy, and significant negatives, including issues with cleanliness, meal quality, and overall patient treatment.

A recurrent theme in several testimonials highlights the friendliness of the staff. Some reviewers expressed gratitude for the exceptional care provided by specific therapists like Blackburn and English, praising their dedication to patient rehabilitation. Positive mentions also extended to certain nursing staff who were described as caring and attentive. One reviewer noted that their family member received great support during therapy sessions and successfully transitioned home afterward, thanks to the diligent efforts of both nurses and therapists at the facility. This sentiment was echoed by others who experienced positive interactions with staff members who made it their priority to engage with patients meaningfully.

However, not all feedback was pleasant; numerous accounts point to serious concerns regarding hygiene and staffing levels at Newport Health & Rehabilitation. A common issue raised across multiple reviews was an overwhelming smell of urine upon entering the facility—a detail that left many visitors feeling shocked and disconcerted. The general upkeep of rooms is also frequently criticized; instances of unclean toilet facilities were recounted, indicating patterns of neglect that are unacceptable in a healthcare setting.

Moreover, many visitors voiced frustration about communication breakdowns within the facility. While some nighttime staff were recognized for being more responsive to inquiries about patients’ wellbeing, daytime staff were often described as dismissive or too busy to effectively address concerns from family members. This inconsistency resulted in difficult interactions where family members felt their inquiries were met with annoyance rather than compassion—raising questions about how well-staffed or trained daytime employees truly are.

In addition to staffing issues, food quality has been flagged multiple times in various reviews as another major downside of the center. Complaints ranged from meals being consistently served cold to poor preparation standards that failed to meet even basic expectations for nutritional care. These shortcomings contributed significantly to families' dissatisfaction with their loved ones’ experiences at Newport Health & Rehabilitation Center.

Perhaps most alarming were testimonies concerning perceived threats from management when families sought timely discharge for loved ones who they believed could transition home effectively after therapy sessions. Instances where family members felt coerced into keeping patients longer than necessary due partly due to financial motivations added an unsettling layer on top of already concerning conditions at the facility. One review vividly described feelings of being treated as bothersome rather than partners in care—an experience that undoubtedly amplifies distress during already challenging times.

With such polarized reviews showcasing both commendable moments alongside glaring issues relating primarily to hygiene standards, food service quality, inadequate staffing levels during critical times, and troubling behavior from management personnel concerning patient discharge practices—a balanced evaluation suggests potential difficulties ahead for Newport Health & Rehabilitation Center unless these vital areas undergo substantial improvement moving forward. Families seeking rehabilitation options will weigh both positive accounts against these serious red flags carefully before making decisions involving health care placements for themselves or loved ones close.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Newport Health And Rehabilitation Center is a comfortable and vibrant assisted living community located in Newport, TN. Our facility offers a wide range of amenities to ensure that our residents' needs are met and they can enjoy their time with us.

For the convenience and enjoyment of our residents, we have a beauty salon where they can receive haircuts, styling, and other beauty services. We also provide cable or satellite TV for entertainment purposes. Community-operated transportation is available to help residents get around if needed.

We understand the importance of staying connected in today's digital world, so we offer a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining with delicious meals prepared by our experienced chefs. For those who prefer to cook for themselves, we offer kitchenette facilities in each unit.

Keeping active and engaged is essential for overall well-being, which is why we have several recreational options available. Our fitness room is equipped with exercise equipment to promote physical wellness. Residents can also enjoy gaming activities in our dedicated gaming room or spend peaceful moments in our garden or outdoor spaces.

To cater to intellectual pursuits, we offer a small library where residents can explore various books and literature. For assistance with housekeeping duties, our staff provides regular housekeeping services to maintain cleanliness and hygiene.

In terms of care services, our dedicated team is available 24/7 for any needs or emergencies with our 24-hour call system and supervision. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained caregivers. Medication management ensures that medications are taken correctly and on time.

We prioritize the mental wellness of our residents through our mental wellness program that focuses on cognitive stimulation and emotional support. Special dietary restrictions are accommodated through meal preparation according to diabetes diets or other specific needs.

Our community offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments for medical needs.

Additionally, we provide move-in coordination services to assist residents in transitioning smoothly into our facility.

In terms of nearby amenities, there are parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals in close proximity to our community. Our concierge services can assist residents in planning day trips for recreational or cultural outings. We also have scheduled daily activities and resident-run activities to keep everyone engaged and social.

At Newport Health And Rehabilitation Center, we strive to create a welcoming and nurturing environment where residents can live comfortably while receiving the care they need.

Nearby Places of Interest

Restaurants

  • Cancun Mexican Restaurant (0.2 miles)
  • Dojo Japanese Restaurant (2 miles)
  • La Carreta (2.2 miles)
  • Sonic Drive-In (2.7 miles)
  • Cracker Barrel (3 miles)
  • Ruby Tuesday (3.1 miles)
  • Subway (3.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.4 miles)
  • Enterprise Rent-A-Car (1.1 miles)
  • U-Haul Neighborhood Dealer (16.2 miles)

Places of Worship

  • Radio Bible Hour (2.2 miles)
  • Southern Baptist Convention (2.4 miles)
  • Feed My Sheep Ministries (3.1 miles)
  • New Zion AME Zion Church (3.2 miles)
  • First Christian Church (3.7 miles)
  • The Church Of The Good Shepherd (6 miles)
  • Chestnut Hill Elementary School (6 miles)

Pharmacies

  • Town & Country Drugs (3.1 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • Wilsons Sav-Mor Drugs (3.5 miles)
  • Good Neighbor Pharmacy (9.9 miles)
  • M D Pharmacy (16.1 miles)
  • MD Pharmacy (16.1 miles)

Physicians

  • Summit Medical Group (3.2 miles)
  • Rural Medical Services (3.7 miles)
  • Tennova General Surgery - Newport (3.7 miles)
  • Robert J. Ampudia, MD (3.7 miles)
  • Primary Care Center of Newport (3.7 miles)
  • Newport Family Medical Center (3.7 miles)
  • English Mountain Recovery (7.5 miles)

Parks

  • Newport City Park (3.3 miles)
  • Cosby Entrance (13 miles)

Theaters

  • Newport Cinema 4 (3.4 miles)

Hospitals

  • Baptist Hospital of Cocke County (3.7 miles)
  • Newport Medical Center (3.7 miles)
  • Titan Propane (9.8 miles)

Cafes

  • Gelato Brothers Brew Bros Coffee (15.9 miles)

Frequently Asked Questions

Where is Newport Health And Rehabilitation Center?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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