Newport Health And Rehabilitation Center in Newport, TN
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135 Generation Drive, Newport, TN 37821
For more information about senior living options: (844) 490-3973
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The staff are friendly and truly care about the residents. The Rehab Department is staffed with clinicians who are invested in the day-to-day care and outcomes of residents. Amber has been wonderful at communicating with families about plans and progress. The administrator is awesome and residents benefit from leadership that clearly cares. The therapy team is outstanding and helps residents get back to their normal life. Kayla is praised as the CNA who consistently demonstrates compassion and attentive care. Newport Health and Rehabilitation is described by many as a great place with kind, caring staff and good activities.
CNAs reportedly didn't answer call buttons and left residents to manage on their own. Bedding was not changed and residents received only one shower, indicating neglect of basic hygiene. Food was described as coming from cans and not served hot or with care. Staff were rude, unresponsive, and failed to keep families updated about residents' conditions. The facility was described as dirty with a strong urine smell and inadequate cleaning. There were reports of severe understaffing, with very high resident-to-staff ratios, compromising safety. Some reviews alleged theft of personal belongings and questioned the facility's security. A number of reviews urged the facility to be shut down or investigated, citing neglect and poor care.Newport Health and Rehabilitation Center in Newport, TN is best suited for rehabilitation-focused residents whose families are prepared to stay closely involved and advocate for daily care. The facility has notable strengths in physical therapy and activity programming, and on several shifts the staff can be warm, responsive, and genuinely engaged in residents' progress. In particular, where a resident's family can participate - watching discharge planning, coordinating with therapists, and receiving regular updates - the rehabilitation process can yield meaningful gains. The center's therapists and some nursing staff frequently receive praise for their competence and for going the extra mile, with mentions of individuals who demonstrate consistent compassion and professionalism even when the overall environment strains under staffing pressures.
However, potential residents and their families should seriously consider alternatives if safety, dignity, and reliable daily care are non-negotiable. Numerous reviews describe neglectful experiences, including unattended call buttons, delayed assistance with basic needs, and inconsistent responses to urgent requests. Reports of inadequate bed changes, insufficient hygiene, and meals that fail to meet basic expectations cast a shadow over any restorative potential. Families living far away may find it difficult to secure timely information and assurance about ongoing care, which is a critical factor when evaluating a post-acute setting. For those with high care needs or a low tolerance for variability in staffing, this facility demands careful scrutiny and a readiness to intervene actively.
The main pros - strong rehab focus, competent therapy teams, and attentive caregivers in favorable cases - are real but uneven advantages that must be weighed against a troubling array of cons. The therapy department is repeatedly cited as a strength, with therapists who push toward discharge goals and bring energy to patient recovery. When communication works, families feel informed, and residents report improvements in mobility and independence that justify the stay. Yet the counterweight is persistent understaffing and inconsistent bedside care. Several reviews describe nurses and CNAs who are overwhelmed or disengaged, leading to missed medications, delayed bed-sharing tasks, and a sense that basic dignity can be compromised by turnover and fatigue. In short, the therapy wins can be compelling, but they do not fully offset the fundamental safety and quality-of-life concerns that color daily life in the facility.
Cleanliness and odor issues recur in the testimony, with reports of urine smells and unkempt rooms creating an uncomfortable atmosphere that undermines confidence in ongoing care. Instances of theft and inadequate monitoring of personal belongings further erode trust, making it essential for families to implement strict checklists and continuous oversight if choosing this center. Some reviewers acknowledge improvement over time, noting happier staff and reduced odors in the most current year, along with positive narratives about administrators and a few dedicated team members. Still, the most volatile experiences center on after-hours accessibility and the perceived focus of leadership on staffing ratios and resource allocation, rather than consistently delivering the level of attention expected in a post-acute setting.
For decision-making, prospective families should insist on concrete, current measures before admission: verify patient-to-staff ratios for day and night shifts; request a direct conversation with the director of nursing or the administrator; review the latest incident and discharge-planning protocols; and observe a therapy session to gauge how goals are set and communicated. Ask to see the after-hours on-call process and a recent sample of family updates, as well as a plan for addressing known problem areas such as bathroom assistance, bed mobility, and meal service. If the answers emphasize transparency, measurable staffing, and a commitment to timely responses, Newport Health and Rehabilitation Center can be a viable option for rehab-focused care. If not, families should prioritize facilities with more consistent bedside care, cleaner environments, and stronger protections against neglect and loss of valuables.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Newport Health And Rehabilitation Center is a comfortable and vibrant assisted living community located in Newport, TN. Our facility offers a wide range of amenities to ensure that our residents' needs are met and they can enjoy their time with us.
For the convenience and enjoyment of our residents, we have a beauty salon where they can receive haircuts, styling, and other beauty services. We also provide cable or satellite TV for entertainment purposes. Community-operated transportation is available to help residents get around if needed.
We understand the importance of staying connected in today's digital world, so we offer a computer center with Wi-Fi/high-speed internet access. Our dining room provides restaurant-style dining with delicious meals prepared by our experienced chefs. For those who prefer to cook for themselves, we offer kitchenette facilities in each unit.
Keeping active and engaged is essential for overall well-being, which is why we have several recreational options available. Our fitness room is equipped with exercise equipment to promote physical wellness. Residents can also enjoy gaming activities in our dedicated gaming room or spend peaceful moments in our garden or outdoor spaces.
To cater to intellectual pursuits, we offer a small library where residents can explore various books and literature. For assistance with housekeeping duties, our staff provides regular housekeeping services to maintain cleanliness and hygiene.
In terms of care services, our dedicated team is available 24/7 for any needs or emergencies with our 24-hour call system and supervision. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained caregivers. Medication management ensures that medications are taken correctly and on time.
We prioritize the mental wellness of our residents through our mental wellness program that focuses on cognitive stimulation and emotional support. Special dietary restrictions are accommodated through meal preparation according to diabetes diets or other specific needs.
Our community offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments for medical needs.
Additionally, we provide move-in coordination services to assist residents in transitioning smoothly into our facility.
In terms of nearby amenities, there are parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals in close proximity to our community. Our concierge services can assist residents in planning day trips for recreational or cultural outings. We also have scheduled daily activities and resident-run activities to keep everyone engaged and social.
At Newport Health And Rehabilitation Center, we strive to create a welcoming and nurturing environment where residents can live comfortably while receiving the care they need.
Newport Health And Rehabilitation Center is located at 135 Generation Drive, Newport, TN 37821 in Jefferson County, Tennessee
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