Harbor View Nursing & Rehab in Memphis, TN

Pros

• The facility is great, very clean, and the staff are nice.
• The facility is clean, quiet, and peaceful.
• The staff are very friendly and helpful.
• The staff are professional and courteous; families feel confident entrusting loved ones.
• The facility is very clean and nice; visitors are glad to see loved ones peaceful.
• The building is beautiful and the staff are really nice.
• Harborview has great facilities and wonderful people.
• The staff are friendly and helpful from the front desk to the CNA.
• The place is clean and visits are very pleasant.
• The facility and its staff are phenomenal; they are professional and courteous.
• The facility is clean, odor-free, and all rooms are private.
• The front desk staff are polite, patient, and welcoming.

Cons

• A reviewer claimed the facility deserves a zero and described the CNA and nursing staff as the worst, saying they don't care about residents and that families must check on them daily.
• Another reviewer said the facility has many problems, is short-staffed, and that CNAs don't care or take proper care of residents.
• A reviewer stated this was the worst group they've dealt with, alleging that after learning there was no money left, the staff tried to keep the resident as long as possible and transferred him without consent.
• A reviewer warned not to leave loved ones there or at any nursing facility unattended, fearing neglect and calling for state investigations.

Review

Harbor View Nursing & Rehab in Memphis is best suited for seniors who prize privacy, a calm atmosphere, and a facility that feels more like a well cared-for residence than a clinical wing. The reviews repeatedly point to spotless cleanliness, quiet common areas, and private rooms, with odor-free halls and a dining experience that avoids the sterile vibe common to many nursing homes. It is a practical choice for residents pursuing long-term care or post-acute rehab who want dependable, respectful staff and a setting that supports dignity and routine. For families, the combination of a welcoming front-of-house team and a patient but cheerful caregiving culture makes Harbor View a reasonable first option when privacy, stability, and pleasant surroundings are priorities.

Those needing high-acuity medical oversight or unwavering staffing consistency may want to consider alternatives. A subset of reviews flag short-staffing and CNA turnover, suggesting that daily care can become uneven when shifts are stretched or key aides aren't always available. A few families report delays or gaps in attention, and there are mentions of non-private-pay dynamics influencing placement decisions. One reviewer described a transfer to another community without clear consent. Taken together, Harbor View delivers strong daily life quality, but for residents with complex medical needs or for families seeking near-perfect staffing reliability, it is wise to explore options with more robust clinical coverage and transparent transfer practices.

The upside is substantial: private rooms, a fragrance-free, clean environment, and amenities that feel thoughtful rather than transactional. Reviewers consistently praise the building's spacious feel, the availability of a private dining area, and a theater space that adds a sense of normalcy and social engagement. Front-desk staff, therapists, and nursing teams are repeatedly described as friendly and responsive, reinforcing trust that loved ones are seen and cared for. When staff engagement is present, Harbor View's combination of privacy, cleanliness, and meaningful activities supports both ongoing independence and structured rehabilitation in a respectful setting.

However, there are caveats that cannot be ignored. A few reviews note aging in parts of the facility and uneven operations tied to staffing gaps, occasionally coloring the daily experience with frustration. The comment about a management transition adds a layer of caution; leadership appears to be stabilizing, and several visitors cite positive impressions of the administrator and NP involvement, but consistency across shifts remains a live question. This means the overall quality hinges on reliable staffing and clear, proactive communication about care plans, schedules, and any changes driven by finances or insurance.

For families weighing Harbor View, practical diligence should center on a few specific checks during a visit: are private rooms standard for all residents, and what is the real day-to-day staffing level? How stable is the administration, and what steps are in place to address CNA shortages or turnover? Confirm the availability of on-site NP services, therapy, and private dining or activity spaces, and review the calendar for ongoing engagement. Clarify pricing, what private-pay rates cover, and how changes in financial circumstances are handled. Finally, request fresh references from current families to hear how care feels in the typical week.

In sum, Harbor View offers a credible, well-maintained option for families who value privacy, warmth, and a calmer environment with notable amenities and post-acute potential. It stands out for long-term residents who prefer private rooms, a respectful staff culture, and a setting that supports visiting and social connection. The primary caveats involve staffing variability and questions about non-private-pay dynamics; these factors can tilt experience toward unevenness if oversight falters. For those who can actively monitor care and want a residence-like atmosphere with reliable housekeeping, courteous staff, and meaningful activity options, Harbor View is a strong contender. For families prioritizing ironclad staffing guarantees and consistently uniform clinical oversight, exploring a broader set of options remains advisable.

Parks

• Mississippi Greenbelt Park (1.6 miles)
• Mud Island River Park (2.5 miles)
• Overton Square (4 miles)
• Chickasaw Garden Park (6 miles)
• Audubon Park (8.4 miles)

Physicians

• St Jude's Children Research Hospital (2 miles)
• Sandeep Chilakala, MD (2.8 miles)
• Rentrop and Geater (2.8 miles)
• Regional Medical Center (3 miles)
• Asbell, Penny Ut Hamilton Eye Institute (3 miles)
• Women's Physicians Group (3.4 miles)
• Christ Community Family Medicine (3.5 miles)

Hospitals

• St Jude MRI Suite (2 miles)
• Collins Chapel Health Center (2.4 miles)
• Le Bonheur Children's Hospital (2.8 miles)
• Regional One Health Main Campus (2.9 miles)
• Memphis VA Medical Center (2.9 miles)
• St Francis Hospital (3.1 miles)
• University Of TN Apha-Asp (3.1 miles)

Cafes

• Kay Kafe (2 miles)
• Otherlands Coffee Bar & Exotic Gifts (4.9 miles)
• Starbucks (6.6 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)
• RNP of Memphis (3.5 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.6 miles)

Restaurants

• Bardog Tavern (2.7 miles)
• Charlie Vergos' Rendezvous (2.7 miles)
• Huey's Restaurant (2.8 miles)
• Blind Bear (2.9 miles)
• The Majestic Grille (2.9 miles)
• Peabody Place (2.9 miles)
• Flying Saucer (2.9 miles)

Places of Worship

• McLean Baptist Church (3.2 miles)
• Second Chance Fellowship (3.4 miles)
• St John's United Methodist Church (3.8 miles)
• Grace-St Luke's Episcopal Church (4.2 miles)
• Lindenwood Christian Church (5 miles)
• Shady Grove Missionary Baptist Church (6 miles)
• Holy Trinity Community (7.4 miles)

Theaters

• Malco Powerhouse Cinema Grill & MXT (3.5 miles)