Willow Ridge Center in Maynardville, TN

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Willow Ridge Center Willow Ridge Center Willow Ridge Center Willow Ridge Center

Willow Ridge Center in Maynardville, TN

Information last verified:

215 Richardson Way, Maynardville, TN 37807

For more information about senior living options: (844) 490-3973

4.2 from 82 reviews
5 stars
59
4 stars
7
3 stars
2
2 stars
1
1 stars
13

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Overall Review of Willow Ridge Center

Pros

  • pro The staff at Willow Ridge are outstanding and genuinely caring toward residents.
  • pro Willow Ridge is widely regarded as the best, with families praising the care provided.
  • pro The leadership and care team are terrific and deeply compassionate.
  • pro Steven, the director, is amazing and greets each resident every morning, addressing needs promptly.
  • pro The care team—including nurses and CNAs—is professional, capable, and truly cares for residents.
  • pro The activities program is engaging and beloved by residents, featuring music, bingo, and performances.
  • pro The nurse practitioner and on-site therapists provide excellent, attentive care.
  • pro The facility is clean, well maintained, and welcoming for visitors.
  • pro Families feel peace of mind thanks to thorough communication and reliable care.
  • pro Willow Ridge offers a rich, supportive environment that many reviewers would recommend to others.

Cons

  • pro The facility is absolutely disgusting; trash is left in the hallways and nurses walk past it without disposing of it.
  • pro The staff failed to provide proper care, including timely medications and basic hygiene, which reportedly contributed to a resident’s death.
  • pro The director and nursing director did not offer condolences or apologize after the family’s loss.
  • pro The mother was left in urine, did not receive her medicine on time, and staff did not respond when she pressed the call button.
  • pro The staff were understaffed, rude, uncaring, and hateful; employees need training.
  • pro The facility is despicable and inhumane.
  • pro The administration threatens to evict residents when insurance won’t pay.
  • pro The place should be closed.

Review

Willow Ridge Center in Maynardville, Tennessee, is best suited for seniors who want a warm, community-minded setting where staff and leaders know residents by name and care feels personal. The center leans into social engagement and rehab-focused care, offering a steady calendar of activities, on-site therapy, and a front-line team that residents and families praise for practical, hands-on support. Leadership, especially the director, tends to be accessible and responsive, which matters when concerns arise. Faith-based programming and regular in-house events, from simple bingo to musical visits, help sustain mood and social connectedness. For families seeking a dependable, home-like environment with meaningful daily structure rather than a glossy, hospital-like atmosphere, Willow Ridge delivers with quiet confidence. It suits those who prize genuine care and a close-knit feel over luxury finishes.

Willow Ridge is not the right fit for everyone. Those prioritizing spotless upkeep, zero-issue medication administration, or ultra-modern amenities should weigh alternatives. A number of reviews describe concerns about cleanliness and odor, occasional lapses in basic tasks, and irregular responsiveness that can heighten anxiety for loved ones. Cost transparency is another factor; some families report high monthly charges and unclear fee structures, which makes budgeting essential before committing. For residents with complex memory-care needs, highly specialized care, or a preference for single-occupancy rooms and newer facilities, Willow Ridge can feel dated and undersized. In short, when pristine conditions, perfectly consistent daily care, or modernizations are paramount, other communities deserve a closer look.

On the upside, Willow Ridge earns credibility through its people-centric approach. The staff, nurses, CNAs, and therapy teams, receive frequent praise for kindness, attentiveness, and willingness to go beyond the basics. The presence of a nurse practitioner on site and a director who checks in each morning helps ensure health changes are spotted promptly and addressed with urgency. The activity calendar is robust, and residents often respond with visible engagement to concerts, visits from entertainers, and structured programs like bingo and crafts. Families report strong communication about health updates and daily routines, which translates to real peace of mind during anxious times. When medical needs surface, the integrated care model tends to coordinate efficiently, supporting rehab progress and everyday comfort in a way that offsets infrastructure concerns.

Still, the record includes troubling episodes that cannot be ignored. Several reviews describe unsatisfactory cleanliness, delayed assistance after call buttons, and situations where basic care and hygiene were not promptly addressed. These reports create a tension for families who fear fluctuations in staffing and the inherent risk that a well-meaning team cannot consistently deliver the level of care expected day after day. The risk of medication or treatment gaps, even if isolated, is enough to prompt questions about reliability and oversight. Visitors and residents alike sometimes sense that the facility’s strengths depend on staffing patterns and leadership visibility at any given time. For families who demand unwavering consistency and pristine conditions, these gaps should trigger caution and broader comparison shopping.

From a practical standpoint, cost and care planning deserve early, thorough scrutiny. One account notes a monthly co-pay approaching several thousand dollars, underscoring the importance of a clear, upfront financial discussion with admissions and the resident’s insurer. The building’s older, double-occupancy footprint can feel cozy but also carries the trade-off of fewer upscale amenities and potential maintenance concerns. Tours should probe housekeeping reliability, daily care rhythms, and how promptly the NP and nursing team respond to changes in health. Prospective residents should observe meals and care interactions, review up-to-date care plans, and insist on transparent timelines for addressing any issues that arise. These steps help ensure expectations line up with reality.

Bottom line: Willow Ridge Center represents a practical, community-forward option for families who value engaged staff, steady rehab services, and clear family communication over modern flash or uniform perfection. It can be a strong choice for residents who thrive on daily structure, social engagement, and the reassurance of on-site medical oversight. Yet the facility is not without risk: cleanliness lapses, inconsistent care on some shifts, and cost management are real considerations. A disciplined, multi-visit decision process, talking with frontline staff, reviewing current care plans, and confirming financial terms, will determine whether Willow Ridge fits the family’s non-negotiables. If alignment exists, Willow Ridge Center can deliver meaningful improvements in quality of life and daily living; if not, a broader search should be pursued to find a setting with more consistent upkeep and predictable care.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willow Ridge Center is an assisted living community located in Maynardville, TN. Our community provides a wide range of amenities and care services to ensure the comfort and well-being of our residents.

For those who enjoy staying connected, we offer cable or satellite TV and Wi-Fi/high-speed internet access. Meals can be enjoyed in our dining room, where residents are provided with delicious and nutritious options prepared by our experienced kitchen staff. Each living space within our community is fully furnished and includes a kitchenette for added convenience.

To maintain a clean and organized environment, housekeeping services are provided regularly. Residents also have access to outdoor spaces such as gardens, allowing them to enjoy the fresh air and scenery. Telephone services are available for communication purposes.

In terms of care services, our dedicated staff offers 24-hour supervision to ensure the safety and well-being of our residents at all times. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available when needed. We work closely with healthcare providers to coordinate any necessary medical care for our residents.

At Willow Ridge Center, we understand that individuals may have special dietary needs or restrictions. Therefore, we offer specialized meal preparation and service options to cater to these requirements. We also provide medication management services to ensure that residents receive their medication on time.

Mental wellness is important to us at Willow Ridge Center. Therefore, we have implemented a mental wellness program that aims to support the emotional well-being of our residents.

Transportation arrangements can be made for medical appointments or visits to doctors if required. Additionally, there are nearby parks, pharmacies, restaurants, and places of worship for easy accessibility within the community.

Our assisted living community strives to provide a comfortable and nurturing environment where residents can thrive physically, emotionally, and socially through scheduled daily activities.

Nearby Places of Interest

Pharmacies

  • Food City Pharmacy (1 miles)
  • Okie's Pharmacy (1.3 miles)
  • Good Neighbor Pharmacy (1.3 miles)
  • Okie's Pharmacy II (7.7 miles)
  • Good Neighbor Pharmacy (7.7 miles)
  • Walgreens (10.1 miles)
  • Smith Drug Store (14.7 miles)

Restaurants

  • Subway (1.7 miles)
  • Bubba Brew's (5.7 miles)
  • Mimi & Pap's Place (7.7 miles)
  • Stardust Marina (13.6 miles)
  • Subway (14.5 miles)
  • Little Caesars Pizza (14.5 miles)
  • Long John Silver's (15.8 miles)

Places of Worship

  • The Walk Church (4 miles)
  • Beelers Chapel (4.6 miles)
  • Southern Baptist Convention (7.8 miles)
  • Southern Baptist Convention (8 miles)
  • Southern Baptist Convention (9.4 miles)
  • Southern Baptist Convention (10.3 miles)
  • Fairview Child Development Center (10.3 miles)

Parks

  • Cove Lake (4.3 miles)
  • Big Ridge State Park (8.7 miles)
  • Anderson County Park (15.1 miles)
  • New Harvest Park Farmers Market (15.9 miles)
  • Tazewell Municipal Park (18.1 miles)

Physicians

  • Cherokee Health Systems (7.8 miles)
  • Corryton Medical Center (9.2 miles)
  • Gibbs Family Practice (10.3 miles)
  • Halls Family Physicians (12.7 miles)
  • Halls Vision Clinic (13.6 miles)
  • Medical Specialists of Knoxville (15.4 miles)
  • Duck Family Medicine (15.7 miles)

Transportation

  • U-Haul (14.6 miles)

Cafes

  • Starbucks (16.2 miles)
  • Starbucks (17.5 miles)
  • Starbucks (17.9 miles)

Hospitals

  • Jefferson Memorial Hospital (17.5 miles)
  • Claiborne County Hospital Rehabilitation Services (17.8 miles)
  • Claiborne County Hospital (17.9 miles)
  • North Knoxville Medical Center (18.5 miles)

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