Willow Ridge Center in Maynardville, TN

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Willow Ridge Center Willow Ridge Center Willow Ridge Center Willow Ridge Center

Willow Ridge Center in Maynardville, TN

215 Richardson Way, Maynardville, TN 37807

For more information about senior living options: (844) 490-3973

4.1 from 73 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
1
1 stars
13

Skilled Nursing Facility

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    Overall Review of Willow Ridge Center

    Pros

    • pro The nurses and all the staff have been very professional.
    • pro Dad is very happy with the care and attention he has received.
    • pro Willow Ridge Center is a wonderful place for loved ones.
    • pro They would highly recommend Willow Ridge Center to others.
    • pro The facility is very nice.
    • pro The staff are awesome and the facility is clean.
    • pro The nurse was prompt and attentive during dinner time.
    • pro The on-site physical therapy staff does a great job.
    • pro The staff went above and beyond to care for her.
    • pro The facility is safe, well staffed, and the residents are well looked after.
    • pro The residents have friends here and receive plenty of stimulation, conversation, and activities.
    • pro The building has a wonderful vibe and is well maintained.
    • pro The staff are caring, friendly, and understanding.

    Cons

    • pro The facility is absolutely disgusting; trash is left in the hallways and nurses walk past it without disposing.
    • pro The aunt was not given proper care as a patient or as a human being, which ultimately led to her passing away.
    • pro The facility does not care about anyone; the family walked out without receiving condolences.
    • pro The place was dirty and smelled bad; she lay in urine, medication was not given correctly, and staff did not respond when she pressed the call button.
    • pro They threaten to evict him because his insurance won't pay, expecting his sister to cover almost $4,000 per month.
    • pro The resident endured open wounds and bleeding rashes from hours spent in soiled diapers, and staff did not attend to her needs or return to help.
    • pro The facility is despicable and inhumane.
    • pro The staff are understaffed, rude, uncaring, and hateful.
    • pro The visitor policy is overly restrictive, limiting to two visitors per resident and causing hardship for families.

    Review

    Willow Ridge Center in Maynardville, TN is best suited for families seeking a rehabilitation-leaning senior living option where a warm, attentive staff can provide hands-on care and daily engagement for residents who benefit from structured therapy, social programming, and regular family contact. It works well for seniors who want a community feel, meaningful activities, and a visible commitment from nurses, aides, and therapists. Those weighing alternatives should note that Willow Ridge may not be the right fit for residents requiring constant, highly medicalized oversight, ultra-cleanliness at all times, or a budget-sensitive arrangement with tightly controlled costs. For families prioritizing aggressive cost containment, tightly managed medical regimens, or serene, hotel-like surroundings, other communities may be more appropriate.

    On the strength side, Willow Ridge consistently earns praise for caring staff, real-time communication, and a responsive approach to resident needs. Families frequently describe nurses, CNAs, and therapists as dedicated, compassionate, and willing to go the extra mile to keep loved ones safe and engaged. The rehabilitation program is repeatedly highlighted as a major asset, with on-site physical therapy and activity staff helping residents regain strength and maintain morale. The general atmosphere is often characterized as clean, friendly, and safe, with residents appearing engaged and well cared for during visits. These positives create a foundation of trust for families navigating transitions and ongoing care decisions.

    Yet the experience is not uniformly positive, and the most serious concerns raised by some families point to fundamental gaps in care and facility operations. A subset of reviews paints a stark picture: dirty hallways, missed medications, residents left in soiled conditions, and a perception that staff may be overwhelmed or inattentive at critical moments. Several accounts describe delays in basic needs being met, conversations with leadership that felt dismissive, and distressing incidents that led families to question the quality of care and the facility's responsiveness. Cost anxiety and disputes over payments also surface, adding stress to families already dealing with challenging health trajectories.

    Despite these troubling reports, the better experiences at Willow Ridge often hinge on consistent, hands-on staff engagement, reliable medication management, and timely medical oversight. When the nursing team is proactive, when aides are patient and present, and when administrators communicate clearly about health changes, families report meaningful improvements, better mobility through therapy, and increased resident happiness. In those circumstances, the disadvantages of occasional housekeeping lapses or budget-driven tensions tend to be outweighed by visible progress, social connection, and a sense that a resident's daily life is being actively managed rather than neglected.

    Families evaluating Willow Ridge should plan a structured site visit with a focus on the things that matter most: current staffing levels and turnover, the responsiveness of call bells, medication administration practices, and the cleanliness of rooms and common areas across shifts. Request to meet the director of nursing, the activities director, and a social worker to understand care planning, incident reporting, and family communication routines. Review the contract and disclosure documents for clarity on fees, co-pays, and what is included in daily rates. If memory care or complex medical needs are in play, confirm direct access to specialists and a robust plan for managing symptoms, falls prevention, and wound care.

    In sum, Willow Ridge Center offers a compelling option for families seeking a personable, rehab-focused environment with strong therapy staff and a genuine commitment to resident dignity. It can be a standout choice when experienced care and active daily life are the priorities, and when families are prepared to advocate for consistent care and hold the facility to high standards. However, the decision hinges on tolerance for variability in day-to-day operations, the ability to scrutinize cost structures, and the willingness to pursue prompt escalation if care lapses occur. For those whose priorities align with hands-on rehabilitation, transparent communication, and a close-knit community, Willow Ridge is worth serious consideration; for others, especially where medical acuity, cost certainty, or pristine housekeeping are non-negotiable, exploring alternatives is strongly advised.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Willow Ridge Center is an assisted living community located in Maynardville, TN. Our community provides a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    For those who enjoy staying connected, we offer cable or satellite TV and Wi-Fi/high-speed internet access. Meals can be enjoyed in our dining room, where residents are provided with delicious and nutritious options prepared by our experienced kitchen staff. Each living space within our community is fully furnished and includes a kitchenette for added convenience.

    To maintain a clean and organized environment, housekeeping services are provided regularly. Residents also have access to outdoor spaces such as gardens, allowing them to enjoy the fresh air and scenery. Telephone services are available for communication purposes.

    In terms of care services, our dedicated staff offers 24-hour supervision to ensure the safety and well-being of our residents at all times. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available when needed. We work closely with healthcare providers to coordinate any necessary medical care for our residents.

    At Willow Ridge Center, we understand that individuals may have special dietary needs or restrictions. Therefore, we offer specialized meal preparation and service options to cater to these requirements. We also provide medication management services to ensure that residents receive their medication on time.

    Mental wellness is important to us at Willow Ridge Center. Therefore, we have implemented a mental wellness program that aims to support the emotional well-being of our residents.

    Transportation arrangements can be made for medical appointments or visits to doctors if required. Additionally, there are nearby parks, pharmacies, restaurants, and places of worship for easy accessibility within the community.

    Our assisted living community strives to provide a comfortable and nurturing environment where residents can thrive physically, emotionally, and socially through scheduled daily activities.

    Nearby Places of Interest

    Pharmacies

    • Food City Pharmacy (1 miles)
    • Okie's Pharmacy (1.3 miles)
    • Good Neighbor Pharmacy (1.3 miles)
    • Okie's Pharmacy II (7.7 miles)
    • Good Neighbor Pharmacy (7.7 miles)
    • Walgreens (10.1 miles)
    • Smith Drug Store (14.7 miles)

    Restaurants

    • Subway (1.7 miles)
    • Bubba Brew's (5.7 miles)
    • Mimi & Pap's Place (7.7 miles)
    • Stardust Marina (13.6 miles)
    • Subway (14.5 miles)
    • Little Caesars Pizza (14.5 miles)
    • Long John Silver's (15.8 miles)

    Places of Worship

    • The Walk Church (4 miles)
    • Beelers Chapel (4.6 miles)
    • Southern Baptist Convention (7.8 miles)
    • Southern Baptist Convention (8 miles)
    • Southern Baptist Convention (9.4 miles)
    • Southern Baptist Convention (10.3 miles)
    • Fairview Child Development Center (10.3 miles)

    Parks

    • Cove Lake (4.3 miles)
    • Big Ridge State Park (8.7 miles)
    • Anderson County Park (15.1 miles)
    • New Harvest Park Farmers Market (15.9 miles)
    • Tazewell Municipal Park (18.1 miles)

    Physicians

    • Cherokee Health Systems (7.8 miles)
    • Corryton Medical Center (9.2 miles)
    • Gibbs Family Practice (10.3 miles)
    • Halls Family Physicians (12.7 miles)
    • Halls Vision Clinic (13.6 miles)
    • Medical Specialists of Knoxville (15.4 miles)
    • Duck Family Medicine (15.7 miles)

    Transportation

    • U-Haul (14.6 miles)

    Cafes

    • Starbucks (16.2 miles)
    • Starbucks (17.5 miles)
    • Starbucks (17.9 miles)

    Hospitals

    • Jefferson Memorial Hospital (17.5 miles)
    • Claiborne County Hospital Rehabilitation Services (17.8 miles)
    • Claiborne County Hospital (17.9 miles)
    • North Knoxville Medical Center (18.5 miles)

    Frequently Asked Questions

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