Dyersburg Manor Nursing Ctr

Pros

• A great facility.
• The administrator, Blaine, has really turned that facility around.
• Great success in rehab dept; they have a memory care unit and the best staff.
• They provide excellent care.
• The level of care and attention to detail exhibited by the team is truly commendable.
• It is evident that each staff member is dedicated to their role and genuinely cares for the residents.
• Nice place.

Cons

• The staff are described as rude and bullying toward residents, causing fear for both visitors and patients.
• The staff reportedly do not check on residents regularly, appearing to care little as they only visit every 6 to 8 hours.
• The facility is said to have changed its name three times and remains a pig pen, with lazy and nasty employees.
• It is described as the worst nursing facility ever, with neglect such as a patient left in a hot room after the air conditioning was unplugged and staff who were dismissive.
• The place is characterized as horrible and filthy, with staff caring little for residents and management focused on their pay.
• Service is described as horrible, with phone calls not returned, residents quarantined for weeks without updates, and a perceived focus on money over care.
• The reviewer would give minus stars and would not recommend the facility.

Review

Dyersburg Health and Rehab presents itself as a place with a dual identity, where many visitors are greeted with warmth, hope, and a clear focus on taking their loved ones toward achievable goals, while others recount experiences that raise serious concerns about safety, respect, and daily care. The facility's welcoming approach is a recurring theme among several reviewers, who describe staff and administrators as friendly and engaged, and who highlight a plan-of-care philosophy designed to help residents meet personal milestones. The location also features a secured memory care unit, which some families see as a meaningful resource for loved ones living with dementia, reinforcing the sense that the place is trying to offer specialized, attentive care when it is most needed.

A number of testimonials center on the positive energy surrounding the facility's culture. Commenters consistently praise the receptionist-style greeting, the smile extended to visitors, and the sense that the care team collaborates with families to shape a plan of care. The administrator, Blaine, is singled out by several reviewers for turning the facility around and instilling a sense of purpose and progress. In particular, the rehab department earns frequent nods for its success, with multiple notes about effective therapy and outcomes. Some visitors even call the staff "the best," underscoring a belief that the team is capable and compassionate, and that the environment - when approached with the right attitude - can be a wonderful place for healing and recovery. In these accounts, the memory care unit is viewed as a significant asset, offering specialized attention for residents with dementia and providing families with reassurance about ongoing supervision.

Other positive statements emphasize genuine gratitude and a sense of being cared for. Several reviewers describe experiences that felt personal and attentive, noting that the level of care and attention to detail reflected a real commitment to residents. These accounts convey praise for staff who are described as dedicated to their roles and genuinely invested in the well-being of the people they serve. Phrases like "utmost gratitude," "wonderful care," and "wonderful experience" appear to capture the sentiment of families who left feeling confident that their loved ones were receiving thoughtful, hands-on support. For some, the facility represents stability and progress - an environment where difficult transitions, such as rehab or return home planning, are navigated with care and collaboration.

Yet the picture is not uniformly positive. A substantial portion of the reviews details troubling encounters with staff that undermine confidence in daily operations. Several reviewers report encounters with rude employees or even bullying behavior directed toward visitors and residents. The most consistent thread among these accounts is a perception of neglect: residents who are not checked on regularly, with some claims that staff members are visible only every several hours. The impression given by these reports is that compassion and proactive care can be inconsistent, and that some days feel more chaotic or disengaged than others. The language used - claims of bullying, fear among visitors, and rhetoric about people "not doing their job" - speaks to a breakdown in communication and accountability that alarms families.

More severe incidents fuel the strongest warnings. One particularly alarming review recounts a crisis where a relative required urgent medical attention after a period of neglect, describing a hot room, an unplugged air conditioner, and an unresponsive nurse who failed to acknowledge a critical situation before a family member sought help elsewhere. The brother in that account required an airlift to Memphis, a stark reminder, in the reviewer's words, of how quickly harm can escalate when care is not timely or attentive. This narrative contributes to a broader fear expressed in several comments: that the facility's environment may put residents at risk, especially those who are most vulnerable due to age or health complications.

Additional concerns touch on routine operations and the facility's overall management. Several reviewers complain about cleanliness and maintenance, labeling the environment as dirty or poorly kept, and accusing some staff of prioritizing paychecks over the upkeep of residents' basic needs. Complaints about communication extend to the realm of information flow - calls from worried families go unanswered, and there is a sense that financial considerations are taking priority over patient care. In the harshest terms, a few exclamations reject the idea of recommending the facility entirely, with expressions like "no stars" and a wish to look elsewhere for care. The sentiment across these responses is one of deep disappointment and a call for systemic improvement.

In the mix of praise and critique, a couple of reviewers maintain a more tempered view, offering conciliatory notes that acknowledge "nice place" and "good place" sentiments or describing a second stay as positive. These comments suggest that the facility's quality can vary by day, by shift, or by particular staff members, and that some experiences do meet expectations even as others fall short. Statements such as "this is my 2nd stay here" imply that for some families, the facility can be a reliable option when circumstances align with the staff's strengths.

Taken together, the collection of reviews paints a nuanced portrait of Dyersburg Health and Rehab. On one hand, there is clear admiration for a welcoming environment, dedicated therapy teams, and a memory care unit that families view as a meaningful resource. The administrator Blaine is credited with turning the facility around, and several families express gratitude for care that feels personal, thorough, and goal-oriented. On the other hand, there are serious, repeatable concerns about customer service, responsiveness, and the potential for neglect or unsafe conditions. The most alarming narratives describe unsafe heat, ventilation failures, unresponsive staff, and what feels like a focus on finances over residents' well-being. For families weighing options, these mixed experiences emphasize the importance of direct, up-to-date observations, conversations with current staff, and careful review of inspection records to gauge whether the facility's strengths align with one's priorities and expectations for care.

Located in Dyersburg, Tennessee, this part of town offers a variety of medical facilities including West Tennessee Medical Group Digestive Health, Riverside Surgery Center, and Dyersburg Regional Medical Center, providing easy access to healthcare services. Additionally, there are several pharmacies nearby for convenient medication needs. For dining options, residents can enjoy Lupo's Italian Steakhouse or fast food chains like Sonic Drive-In and Burger King. The area also features entertainment options such as AMC Theatre and places of worship like 1st United Pentecostal Church and First United Methodist Church for spiritual fulfillment. With parks like Chickasaw National Wildlife Refuge just a short drive away, seniors looking to settle in this area can expect a mix of healthcare amenities, dining choices, entertainment venues, and natural attractions to enhance their quality of life.

Physicians

• West Tennessee Medical Group Digestive Health Dyersburg (0.1 miles)
• Riverside Surgery Center (0.2 miles)
• West Tennessee Medical Group Specialty Care (0.2 miles)
• West Tennessee Medical Group Internal Medicine Dyersburg (0.2 miles)
• Mid-South Surgical PC (0.2 miles)
• Dyersburg Urology Clinic (0.2 miles)
• Cancer Care Center-Dyersburg (0.2 miles)

Hospitals

• West Tennessee Medical Group Urology Dyersburg (0.2 miles)
• Dyersburg Regional Medical Center (0.2 miles)
• Methodist Healthcare-Dyersburg Hospital (0.2 miles)
• Tennova Healthcare – Dyersburg Regional (0.3 miles)
• DaVita Dyersburg At Home (0.4 miles)

Pharmacies

• Home Medical Products (0.4 miles)
• Long & Gibson Pharmacy (0.4 miles)
• Walmart Pharmacy (1.1 miles)
• Belew and Ray Drugs (1.8 miles)
• Good Neighbor Pharmacy (12.4 miles)
• Quality Drug Store (12.4 miles)
• Prescription Drug Store (18.1 miles)

Restaurants

• Lupo's Italian Steakhouse (0.5 miles)
• Sonic Drive-In (0.7 miles)
• Burger King (1 miles)
• Chick-Fil-A (1 miles)
• McDonald's (1 miles)
• Abe's Rib-Eye Barn (1.2 miles)
• Popcorn Place (1.2 miles)

Theaters

• Amc Theatre (0.7 miles)
• AMC Classic Dyersburg 9 (0.7 miles)

Places of Worship

• 1st United Pentecostal Church (0.8 miles)
• Tucker Street Church (1.2 miles)
• First United Methodist Church (1.2 miles)
• United Methodist District Office (1.3 miles)
• St Mary's Episcopal Church (1.4 miles)
• First Church of the Nazarene (1.4 miles)
• Independent Free Holiness Church (1.6 miles)

Parks

• Chickasaw National Wildlife Refuge (16.5 miles)

Transportation

• U-Haul Independent Dealers (17.3 miles)
• U-Haul Neighborhood Dealer (18.1 miles)