Nhc-Maury Regional Transitional Care Center

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  • Interior

    A physical therapist assists a patient using an exercise bike for rehabilitation.

  • Decor

    A well-designed hospital patient room featuring a hospital bed, comfortable seating, and decorative elements for a welcoming atmosphere.

  • Bedroom

    A view of a hospital patient room featuring a bed, window, and bathroom area.

  • Windows

    A tranquil hospital room featuring a patient chair and an intravenous pole beside a window with blinds.

  • Lobby

    A modern reception area with a curved desk and decorative carpet.

  • Natural Light

    A clean and minimalistic hospital room featuring two unmade beds and ample natural light.

  • Exercise Equipment

    A modern gym equipped with various exercise machines for cardio workouts.

  • Healthcare

    A healthcare professional is assisting a patient on a treadmill.

Nhc-Maury Regional Transitional Care Center

5010 Trotwood Avenue, Columbia, TN 38401

For more information about senior living options: (844) 490-3973

3.3 from 37 reviews
5 stars
19
4 stars
1
3 stars
1
2 stars
3
1 stars
13

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    Overall Review of Nhc-Maury Regional Transitional Care Center

    Pros

    • pro The staff at this location are friendly and attentive, making residents feel well cared for.
    • pro The facility is clean and the staff respond quickly to needs.
    • pro NHC-Columbia is committed to caring in a way that promotes recovery, well-being, and independence.
    • pro The physical therapy and rehabilitation team provides outstanding, high-quality care.
    • pro Staff members consistently go above and beyond to assist residents and families.
    • pro Wound care and case management are top-notch.
    • pro Rooms are spacious, quiet, and comfortable, contributing to a positive recovery environment.

    Cons

    • pro The reviewer claims the facility killed their mother during rehabilitation and distrusts the staff's explanation.
    • pro The reviewer says the facility is a "great facade" and complains about insufficient staffing, long waits for help, and patients left in soiled beds.
    • pro The reviewer notes that aides aren't allowed to do much, call lights go unanswered for hours, and therapy is inconsistent.
    • pro The reviewer reports a doctor pulled their relative from bed at 8:00 p.m., causing a leg laceration, and questions why this was done so late.
    • pro The reviewer states their loved one did not receive therapy for 21 days due to COVID, and transport was not provided when needed.
    • pro The reviewer describes respite care as leaving a relative weak and underfed, who later died, and urges others not to send loved ones.
    • pro The reviewer asserts incompetent staff led to their mother's death by doing nothing despite concerns and allowing her to deteriorate.

    Review

    A mosaic of voices emerges from the experiences shared about the NHC facilities in this region, weaving together stories of warmth, capable rehabilitation, and clean, comfortable environments with warning notes about delays, gaps in staffing, and serious concerns. Taken as a whole, the collection paints a picture of a network that can feel like a beacon of supportive care to families and patients, yet one that still grapples with the realities of high demand, variable staffing, and the complexities of post-acute and long-term needs.

    Several accounts center on NHC-Columbia and its ability to put families at ease during transitions from hospital to skilled nursing or rehab. One family describes a grandfather who was moved there for transitional care before returning to his assisted living facility, and they repeatedly highlight the friendliness of the staff, the facility's cleanliness, and the sense that the team is genuinely committed to recovery, well-being, and independence. The reviewer notes that the staff seemed proactive and accessible, and that the environment helped the family feel confident about their loved one's safety and care during a sensitive period of recovery. The impression is reinforced by another positive voice that emphasizes the facility's readiness to assist with a range of needs - skilled nursing, assisted living, homecare, hospice - and by a sense that staff members go above and beyond to support families during challenging times.

    Another vivid thread comes from the experience of a business partner who underwent knee replacement followed by rehab. This account focuses on practical positives: easy parking, a spacious and quiet room, and an atmosphere where staff members appear invested in helping people in real need. The praise extends to specific team members - Chrystal at reception, David and Zachary in physical therapy - and to Laura, the facility director, whom the reviewer had the opportunity to meet. Over several weeks, the writer notes consistent care, helpfulness, and a commitment to making the rehab process less daunting. The sentiment is resonant: this is an A+ rehabilitation and therapy operation in Maury County, with a note that Williamson County couldn't warm them up as much as this local team.

    But the collection does not lack gravity. A stark refusal of hope surfaces in a review that begins with an unwavering claim: "If I could give zero reviews I would because they killed my mother." The writer depicts a mother, only 70, who was in rehabilitation, and who died after what the reviewer sees as avoidable neglect. The account asserts distressing concerns about rounds and monitoring, questions the narrative given by staff, and ends with a strong indictment of the facility's staff and administration. This is one of the most powerful and troubling voices in the mix, underscoring the fear and heartbreak families feel when care does not meet expectations during critical moments.

    Other voices offer a more tempered, mixed assessment. A critique of NHC Maury Regional Rehab describes a facade of cleanliness and a facility that looks appealing on the surface, but warns that the reality can falter under the weight of insufficient staffing and delays. The reviewer laments long waits for help, soiled beds, and attitudes among some staff that suggest exhaustion rather than engagement. The person who wrote this note also mentions frustration with an administrator, Craig Jones, and an inability to get timely callbacks, signaling a gap between appearance and daily experience in care delivery. Yet there is still acknowledgment that certain clinical areas - wound care, case management - are notable for their competence, and that some staff members are doing their best within a busy environment.

    A separate review adds to the complexity with a more balanced, yet still critical, portrait. It recognizes that while rooms are nice and the facility is clean, some nursing staff vary in quality, and aides may be limited in what they can do. Therapy visits arrive and depart, leaving questions about follow-through and consistency. The reviewer does give credit to the wound care team and case management as top-tier components of the facility's offerings, and they do recommend the place for short-term care, acknowledging that the flaws are fixable with attention to staffing and process improvements.

    There are also poignant, personal stories about transitions from Maury Regional to other settings. One account describes a mother who contracted COVID during the transition and experienced a prolonged period without therapy, followed by a late-night incident where a doctor pulled her from bed and injured her leg. The review portrays confusion about timing and the adequacy of support, and it echoes broader concerns about infection control, COVID-era isolation, and the challenges families faced in staying involved while balancing work and safe visiting. The reviewer shares that this experience contributed to a decline in her mother's condition, a fear that infection events and limited access to therapy can compound the strain of acute rehab.

    Other narratives touch on respite care and the emotional aftermath. A grandmother who was in respite care for a short window reportedly received substandard treatment and nutrition, left considerably weaker, and died soon after returning home. The writer's plea to others is stark: do not send loved ones to this facility. This perspective adds a heavy, cautionary note about the consequences families fear when respite or transitional care fails to meet basic standards of cleanliness, feeding, and attention.

    On the brighter end of the spectrum, some reviews speak to the deeply human side of care. One family describes a grandmother whose stay was marked by warmth, friendliness, and genuine care that helped her recover and feel supported. The gratitude for the staff who connected with her across the day-to-day tasks - doing everything possible to ease transitions, answer questions, and provide reassurance - emerges as a common thread. In times of serious illness or end-of-life care, another account highlights how staff went above and beyond, ensuring comfort and dignity during a difficult passing, and reaching out in the weeks that followed with ongoing expressions of care.

    Taken together, these accounts present a landscape of hope and concern coexisting within the NHC facilities. The positive stories emphasize compassionate staff, effective rehabilitation programs, and clean, patient-centered environments where families feel welcome and involved. In contrast, the negative experiences raise critical red flags about staffing levels, communication gaps, delays in care, and, in some cases, devastating outcomes that have left families deeply scarred. The underlying message across all voices is clear: the quality of care can be highly variable and deeply dependent on the specifics of location, staff, and moment-to-moment circumstance. For families navigating post-hospital recovery or long-term care decisions, these perspectives underscore the importance of asking pointed questions, seeking firsthand tours, and establishing clear expectations about therapy schedules, staffing, and safety protocols before choosing a facility.

    Features

    Housing

    • 112 resident community capacity 112 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Nhc-Maury Regional Transitional Care Center in Columbia, TN is a vibrant and welcoming assisted living community that offers a range of amenities and care services to ensure residents' comfort and well-being. The community boasts a variety of amenities, including a beauty salon for regular pampering, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones.

    For dining options, residents can enjoy delicious meals in the on-site dining room with restaurant-style service. Special dietary restrictions can be accommodated to meet individual needs.

    There are also numerous opportunities for social engagement and mental stimulation. Residents can participate in resident-run activities or join scheduled daily activities organized by the community. Fitness programs are available to promote physical health, as well as planned day trips for exploring the local area.

    When it comes to care services, the Nhc-Maury Regional Transitional Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management is offered to ensure residents take their medications correctly. A mental wellness program is available to support emotional well-being.

    Residents can take advantage of transportation arrangements made by the community, both non-medical transportation within the area as well as transportation to doctors' appointments. Move-in coordination is provided to make the transition into the community smooth.

    The surrounding area of Columbia, TN offers convenient access to various amenities and facilities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options nearby for easy convenience.

    Overall, the Nhc-Maury Regional Transitional Care Center provides a caring and comfortable environment for seniors who require assistance with daily living while promoting an active and engaging lifestyle through various amenities and activities.

    Nearby Places of Interest

    Places of Worship

    • Pleasant Heights Baptist Church (0.9 miles)
    • Middle Tennessee Future Ministers Camp at Graymere (1.5 miles)
    • Liberty Baptist Church (1.9 miles)
    • Southern Baptist Convention (2.7 miles)
    • Journey Church Columbia (3.6 miles)
    • McCains Cumberland Presbyterian Church (5.6 miles)
    • Southern Baptist Convention (6.7 miles)

    Parks

    • Ridley Park (1 miles)
    • Maury County Park (1.6 miles)
    • Yanahli Park (5.6 miles)
    • Nashville Zoo (6.3 miles)
    • Harvey Park (15.2 miles)

    Physicians

    • Pain & Spine Consultants (1.1 miles)
    • Southern Radiology Associates (1.5 miles)
    • Columbia Orthopedic Clinic (1.8 miles)
    • Maury Regional Outpatient Imaging Center (2 miles)
    • Miracle-Ear Hearing Aid Center (2 miles)
    • Physician Finder Line (2 miles)
    • Southern Radiation Oncologists (2 miles)

    Restaurants

    • Lucky Bamboo (1.3 miles)
    • La Fuente (1.3 miles)
    • KFC (2 miles)
    • McDonald's (2 miles)
    • Ruby Tuesday (2.2 miles)
    • Applebee's (2.3 miles)
    • Chick-Fil-A (2.5 miles)

    Pharmacies

    • CVS Pharmacy (1.8 miles)
    • Walgreens (2 miles)
    • Holland's Pharmacy (2 miles)
    • Kroger Pharmacy (2.1 miles)
    • Fisher Pharmacy & Gifts (2.3 miles)
    • Holland's Apothecary (2.7 miles)
    • Walgreens (4.6 miles)

    Hospitals

    • Maury Regional Out-Patient Pavillion (2 miles)
    • Maury Regional Hospital (2 miles)
    • Chemical Dependency Unit (2 miles)
    • Maury Regional Ems (4.9 miles)

    Cafes

    • Buckhead Coffee House (2.5 miles)
    • Panera Bread (13.5 miles)
    • The Fainting Goat Coffee (14.4 miles)
    • Lynnville Bakery (15.7 miles)

    Transportation

    • Alamo (4.2 miles)
    • Tennessee Southern Railroad (7 miles)
    • U-Haul Neighborhood Dealer (8.9 miles)

    Frequently Asked Questions

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