Magnolia Healthcare And Rehabilitation Center

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  • Interior

    A modern interior hallway featuring multiple doors and bright lighting.

  • Outdoors

    A group of healthcare staff posing with a Signature HealthCARE banner outside.

  • Building

    A modern restaurant exterior featuring stone and wood elements with landscaped surroundings.

  • Dining

    A modern dining area featuring elegant blue chairs and a well-lit ambiance.

  • Outdoor

    A group of elderly individuals in wheelchairs socializing outside near a van in a parking lot.

  • Healthcare

    A group of people indoors, celebrating with balloons and smiles in a healthcare setting.

Magnolia Healthcare And Rehabilitation Center

1410 Trotwood Avenue, Columbia, TN 38401

For more information about senior living options: (844) 490-3973

3.9 from 82 reviews
5 stars
58
4 stars
1
3 stars
1
2 stars
3
1 stars
19

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    Overall Review of Magnolia Healthcare And Rehabilitation Center

    Pros

    • pro The therapists are fantastic.
    • pro Magnolia has been a great partner in care with great communication from their staff.
    • pro The entire team at Magnolia went above and beyond to ensure my loved one received top-notch rehabilitation and support.
    • pro Magnolia is a wonderful place with a very caring and attentive staff!
    • pro The therapy staff is amazing!
    • pro Staff is attentive, compassionate and professional.
    • pro The facility is clean and well maintained.
    • pro The environment is clean, comfortable, and welcoming.
    • pro Great atmosphere and service. Highly recommend!

    Cons

    • pro The staff are unprofessional and disrespectful.
    • pro The air and overall conditions feel dirty and unhygienic.
    • pro They left a patient in urine for hours and ignored pressure wounds.
    • pro They did not follow doctors' orders and provided little to no nursing care.
    • pro They gaslit the family and blamed them for staff mistakes.
    • pro They rely on temporary workers with poor communication.
    • pro Bathing and laundry were neglected for weeks.
    • pro They failed to notify or update families, causing missed appointments and confusion.
    • pro The administrator is a coward who avoids face-to-face meetings and seems rarely present.
    • pro They would rather appear decent than actually improve, and could be shut down in an instant.
    • pro Oxygen and pain management were mishandled, with care delayed due to lack of proper orders.

    Review

    The collection of experiences shared about Magnolia reveals a facility that inspires radically different reactions depending on who you ask and when you visit. On one end of the spectrum are accounts that describe a hostile and alarming environment: claims of abuse, neglect, and a sense that patients are treated more like prisoners than people in care. Several reviewers recount scenes of serious medical lapses and distressing conditions - sepsis developing or worsening because care was delayed, hours spent in soiled conditions, and wounds left untreated or improperly managed. One person describes a PICC line that was visibly compromised, a patient left in their own urine for extended periods, and antibiotics that were not administered as prescribed, all with the sense that urgent medical needs were overlooked rather than addressed. The air - literally described as stinking - becomes a symbol of the broader sense of neglect, and comments about not following a doctor's orders, missed baths for days, and unperformed laundry contribute to a narrative of a facility out of step with basic standards of cleanliness and care.

    A recurring thread in these strongly negative pieces is a breakdown in communication and accountability. Families say they were left in the dark, with call lights unanswered for long stretches and updates that never come or arrive late. In some accounts, staff would blame families for mistakes that the reviewers insist were caused by the facility's own lapses. There are also allegations of gaslighting - managers and front-line staff denying or deflecting responsibility when concerns were raised, and even accusations that higher-ups teach or tacitly condone poor practices by example. One particularly pointed claim targets the administrator as unwilling to meet face-to-face and often unreachable, with the secretary's responses the only apparent conduit for communication. Across several reviews, there is a disturbing implication that some employees may be paid to post favorable five-star reviews, a tactic that compounds distrust and leaves families unsure what to believe.

    Amid the stark warnings, there are countervailing voices that offer a much more positive view of Magnolia. A number of reviewers praise the therapists for their work, noting that the rehabilitation teams, social workers, and leadership often connect well with both patients and families. Phrases like "therapists are fantastic" and "the therapy staff is amazing" appear repeatedly, along with general statements that the facility is clean, the environment is welcoming, and the staff are caring and professional. Some families describe Magnolia as a partnership in care, with good communication from staff and a sense that loved ones received attentive and compassionate support. In these accounts, improvements such as updated rooms, modern amenities, and better overall facility conditions contribute to a favorable impression, and several reviewers explicitly recommend Magnolia or frame visits positively, sometimes even highlighting a sense of family-like care.

    There are also vivid, specific incidents that illustrate the stark contrasts in experience. One detailed review describes an encounter with oxygen requirements in which a nurse, named Beth, refused to connect a patient to an oxygen concentrator without a doctor's order, forcing the family to intervene themselves to ensure basic safety. The unit manager, Tina, reportedly echoed a similarly limited view of nursing scope, and when the reviewer attempted to escalate to the Director of Nursing, they faced delays and a lack of follow-through. The impression left is that critical care decisions were being hindered by rigid administrative constraints rather than guided by patient needs and clinical urgency. This narrative culminates in a rapid discharge from the facility, with the reviewer perceiving that patient safety and appropriate medical oversight were compromised, and the DON - when present - appears not to have engaged in a responsive way.

    At times, the tone shifts to more balanced or even warmly positive statements, underscoring that Magnolia is not uniformly perceived as negative. Several reviewers recount situations where staff showed kindness, attentiveness, and genuine care for long-term needs. Some families describe very positive impressions of the care environment, noting improvements in cleanliness, staff attentiveness, and the overall atmosphere. There are comments about good leadership, a sense that care teams do their best within the realities of staffing constraints, and recognition that some patients and families experience a meaningful, supportive rehabilitation and living environment. A few accounts specifically credit Magnolia with better communication and partnerships that helped families navigate the complex process of rehabilitation and discharge planning.

    Taken together, the reviews paint a complex portrait of Magnolia: a facility that can be a source of critical, traumatizing experiences for some families and a source of relief, support, and competence for others. Several tell a cautionary tale about neglect, miscommunication, and perceived indifference to patient dignity and safety - issues that, they insist, demand accountability, transparency, and action. Yet there are also narratives of gratitude and trust in the rehabilitation team, appreciation for clean and modern facilities, and recognition that some staff members are genuinely dedicated to patient welfare. In light of these divergent experiences, readers are encouraged to consider the full range of feedback, weigh the specifics of each account, and approach care planning with diligence, seeking direct conversations with facility leadership, and requesting up-to-date, written plans for treatment, safety protocols, and ongoing communication. The overall takeaway is that Magnolia can offer high-quality rehabilitation and compassionate care in some cases, but there are significant and even alarming reports that highlight the need for improved oversight, consistent communication, and a more patient-centered approach to safety and dignity across the board.

    Features

    Housing

    • 181 resident community capacity 181 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Columbia, TN, Magnolia Healthcare And Rehabilitation Center is a premier assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents.

    Our community features an array of amenities to enhance the daily lives of our residents. We have a beauty salon where residents can indulge in pampering treatments and hair styling. Cable or satellite TV is available in each room for entertainment purposes. We also provide community-operated transportation for convenient access to nearby destinations. For those who enjoy technology, our computer center offers internet access and other computing resources.

    Dining at Magnolia Healthcare And Rehabilitation Center is a delightful experience. Our spacious dining room offers restaurant-style dining with delicious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to meet individual needs.

    We understand the importance of physical fitness, which is why we have a fitness room equipped with various exercise equipment. Residents can engage in regular workouts to maintain their health and well-being. Additionally, our outdoor space allows residents to enjoy the beautiful surroundings and spend time in our lovely garden.

    For leisure activities, we offer a gaming room for friendly competition among residents and a small library for book lovers. Scheduled daily activities ensure there is always something exciting happening within the community. Planned day trips provide opportunities for exploration and adventure.

    At Magnolia Healthcare And Rehabilitation Center, we prioritize the provision of care services to support our residents' needs round-the-clock. Our 24-hour call system ensures that assistance is always readily available when needed. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures proper administration of medications, while diabetic diets cater to specific dietary requirements.

    Mental wellness programs are implemented to promote emotional well-being among our residents. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when necessary.

    Nearby our community are various cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals, ensuring that residents have easy access to essential services and recreational opportunities.

    At Magnolia Healthcare And Rehabilitation Center in Columbia, TN, we strive to provide a comfortable and enriching environment for our residents. With our amenities, care services, and proximity to essential facilities, we offer a comprehensive assisted living community that caters to the unique needs of each individual resident.

    Nearby Places of Interest

    This part of Columbia, Tennessee offers a variety of conveniences and amenities that may be appealing for senior living. Restaurants such as La Fuente, Lucky Bamboo, and Ruby Tuesday provide dining options within close proximity. There are also several physicians' offices nearby, including Southern Radiology Associates and Columbia Orthopedic Clinic, as well as pharmacies like CVS and Walgreens for easy access to medical care and prescriptions. For spiritual needs, there are places of worship such as Pleasant Heights Baptist Church and Journey Church Columbia in the vicinity. Additionally, Maury Regional Hospital is situated nearby for any healthcare emergencies. The area also offers cafes like Buckhead Coffee House for leisurely outings and parks such as Maury County Park and Ridley Park for outdoor enjoyment. Overall, this neighborhood provides a mix of services and recreational opportunities that could cater to the needs of seniors looking for a comfortable living environment.

    Restaurants

    • La Fuente (0.1 miles)
    • Lucky Bamboo (0.1 miles)
    • KFC (0.6 miles)
    • McDonald's (0.7 miles)
    • Ruby Tuesday (0.9 miles)
    • Applebee's (1.2 miles)
    • Hardee's (1.3 miles)

    Physicians

    • Southern Radiology Associates (0.1 miles)
    • Pain & Spine Consultants (0.3 miles)
    • Columbia Orthopedic Clinic (0.5 miles)
    • Maury Regional Outpatient Imaging Center (0.6 miles)
    • Miracle-Ear Hearing Aid Center (0.7 miles)
    • Physician Finder Line (0.7 miles)
    • Southern Radiation Oncologists (0.7 miles)

    Places of Worship

    • Middle Tennessee Future Ministers Camp at Graymere (0.2 miles)
    • Pleasant Heights Baptist Church (0.5 miles)
    • Journey Church Columbia (2.3 miles)
    • Liberty Baptist Church (3.3 miles)
    • Southern Baptist Convention (4 miles)
    • McCains Cumberland Presbyterian Church (5.8 miles)
    • Pleasant Mount Cumberland Presbyterian Church (7.2 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (0.7 miles)
    • Holland's Pharmacy (0.7 miles)
    • Kroger Pharmacy (0.7 miles)
    • Fisher Pharmacy & Gifts (0.9 miles)
    • Holland's Apothecary (1.4 miles)
    • Walgreens (3.2 miles)

    Hospitals

    • Maury Regional Out-Patient Pavillion (0.6 miles)
    • Chemical Dependency Unit (0.7 miles)
    • Maury Regional Hospital (0.7 miles)
    • Maury Regional Ems (3.6 miles)

    Cafes

    • Buckhead Coffee House (1.1 miles)
    • Panera Bread (12.3 miles)
    • The Fainting Goat Coffee (13.2 miles)

    Parks

    • Maury County Park (2.1 miles)
    • Ridley Park (2.4 miles)
    • Yanahli Park (4.3 miles)
    • Nashville Zoo (7.4 miles)
    • Harvey Park (13.9 miles)

    Transportation

    • Alamo (2.9 miles)
    • Tennessee Southern Railroad (8.4 miles)
    • U-Haul Neighborhood Dealer (10.2 miles)

    Frequently Asked Questions

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