717 East Dakota, Pierre, SD 57501
For more information about senior living options: (844) 490-3973
The transitional care unit at Avera Mary House in Pierre, SD appears to evoke a wide range of experiences from the families and visitors who interact with it. On one hand, there is a deeply appreciative, almost celebratory portrayal of the care their loved one received, highlighting individual staff members who left a lasting, positive impression. On the other hand, there are accounts that describe serious concerns about cleanliness, professionalism, and basic caregiving tasks. Taken together, the narratives reveal a facility where excellent moments of compassion can coexist with troubling gaps in care.
In the glowing perspective, the care team is celebrated for its warmth, skill, and dedication. Amanda, the occupational therapist, and Brittney, the physical therapist, are singled out as remarkable, with the patient's family calling them "amazing." Nora is described as fantastic, and the nurses - Jane and Lori - are called incredible. The list of staff members who earned praise is long and includes Andy, Edzel, Miguel, James, Giavanni, Avery, Natasha, and Christian, among others. The reviewer emphasizes they met many staff members during visits and were genuinely and wholeheartedly impressed by each one. The emotional core of the praise centers on everyday acts of care: ice water refilled, lunches brought, walks down the hall, smiles, and comforting pats on the arm. The sentiment conveyed is that every small, consistent kindness - embodied by these team members' knowledge, skills, and empathy - was making a meaningful, positive difference in the mom's life. Even a brief aside about a polite gentleman underscores the overall tone of courteous and attentive staff encountered in the unit.
The language of gratitude centers on not just competence but a palpable sense of human connection. The reviewer stresses that the staff's professional capabilities are paired with genuine compassion, describing daily routines that appear to support recovery and dignity - regular hydration, nourishment, movement, and interpersonal warmth. The closing tone of this voice is one of heartfelt thanks, accreditation of the hard work that staff do each day, and a belief that their consistent kindness, along with their expertise, contributes positively to the patient's life.
Against this highly positive portrayal, another account presents a starkly different experience. This review describes an unclean facility and unprofessional, rude staff, painting a picture of systemic issues rather than isolated incidents. The reviewer states that their family's experience at Mary House was so negative that they have engaged an attorney to address "the long list of issues." The concerns cited are specific and alarming: staff allegedly forgetting to feed the patient and forgetting to provide medications, coupled with frequent arguments with the family over the care being delivered. The tone conveys fear and frustration, suggesting that basic duties - nutrition and medication administration - were not consistently fulfilled, and that communication with family members was a source of ongoing conflict rather than collaboration.
The consequences of these described lapses are serious. When meals are missed and medications are not administered, patient safety and health can be compromised, potentially delaying recovery and eroding trust between families and the care team. The emergence of legal counsel as part of the response signals a breakdown in satisfaction and accountability that goes beyond isolated complaints, pointing to deeper concerns about reliability, safety, and the quality of everyday care. The mention of "unprofessional rude staff" adds another layer of distress, implying that the environment may feel stressful or hostile to families seeking reassurance during a vulnerable time.
Together, these perspectives illustrate a complex reality within the Mary House transitional care unit. It is a place where many patients and families experience moments of outstanding care, delivered by a broad group of dedicated professionals who are praised for their kindness, competence, and attentive presence. Yet there are equally compelling accounts of significant shortcomings - issues of cleanliness, medication management, feeding, and family communication - that can undermine trust and well-being. The juxtaposition suggests that the quality of care may vary by shift, staff assignment, or individual circumstances, highlighting gaps that could benefit from targeted quality improvement and stronger communication protocols.
For families considering transitional care at Mary House, the stories offer both reassurance and caution. On the one hand, there is clear evidence that highly capable, compassionate staff are available and can make a real difference in a loved one's daily experience. On the other hand, there are crucial red flags about cleanliness, reliability, and responsiveness that cannot be overlooked. Prospective families might find it helpful to seek explicit, written care plans, confirm medication administration schedules, and establish clear expectations for daily routines and meals. Open lines of communication with the care team and proactive escalation of concerns can help ensure that the strengths described by some are consistently realized for all residents.
Avera Maryhouse Long Term Care is a vibrant and comfortable assisted living community located in Pierre, SD. Our community offers a wide range of amenities to ensure that our residents have everything they need to live a fulfilling and enjoyable lifestyle.
Residents can take advantage of our on-site beauty salon, where they can get pampered and maintain their personal style. They can also enjoy their favorite TV shows or movies with cable or satellite TV in their own private rooms. For those who need transportation assistance, we offer community-operated transportation as well as transportation arrangements for non-medical purposes.
Our computer center provides residents with access to technology and the internet, allowing them to stay connected with loved ones or pursue personal interests. In addition, our fitness room is equipped with exercise equipment for those who want to stay active and maintain their physical well-being.
For relaxation and leisure, our gaming room offers a variety of games for residents to enjoy. We also have a beautiful garden where residents can spend time outdoors and appreciate nature. Those who love reading can visit our small library and indulge in their favorite books.
Meals at Avera Maryhouse Long Term Care are served restaurant-style in our elegant dining room. Our kitchenette allows residents to prepare snacks or drinks if desired. Special dietary restrictions are also accommodated for those who have specific dietary needs.
We understand the importance of cleanliness and provide regular housekeeping services to ensure that residents' living spaces remain tidy and comfortable. Additionally, we offer move-in coordination services to assist new residents during the transition process.
To promote overall wellness, we have a wellness center where residents can engage in activities that support mental well-being. Our staff is available 24/7 through our call system, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Medication management is another essential service we provide to ensure the safety and health of our residents. We also offer a mental wellness program to support emotional well-being. We work closely with physicians and can arrange transportation to doctor's appointments as needed.
Our community is located conveniently near various amenities, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. We offer concierge services and a variety of planned activities and day trips for residents to enjoy.
At Avera Maryhouse Long Term Care, we strive to provide a comfortable and engaging assisted living community where residents can live with dignity, independence, and joy.
This part of Pierre, South Dakota offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple physicians and medical facilities in close proximity, seniors can easily access healthcare services. The presence of pharmacies like Vilas Pharmacy and Walgreens ensures easy access to prescription medications. Additionally, St Mary's Healthcare Center and St Mary's Home Health provide comprehensive hospital and home health services. For recreational activities, there are several parks nearby such as Hilger's Gulch Park and Laframboise Island Nature Trail System, offering opportunities for outdoor relaxation and exercise. Places of worship like St Peter & Paul Catholic Church and Lutheran Memorial Church cater to spiritual needs, while cafes like Caribou Coffee provide social settings for meeting friends. Overall, this area provides a well-rounded community with essential amenities for senior living.
Avera Maryhouse Long Term Care is located at 717 East Dakota, Pierre, SD 57501 in Sully County, South Dakota
Navigating Medicare Coverage for In-Home Care Services
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.