Avera Maryhouse Long Term Care

717 East Dakota, Pierre, SD 57501

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
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Skilled Nursing Facility

Overall Review of Avera Maryhouse Long Term Care

Pros

  • pro Amanda the OT and Brittney the PT are amazing.
  • pro Nora is fantastic.
  • pro Nurses Jane and Lori are incredible.
  • pro The staff's kindness, knowledge, and empathy make a positive difference in the mom's life.
  • pro The gentleman was very polite.

Cons

  • pro The facility was unclean and staffed with unprofessional, rude personnel.
  • pro The family's experience was so bad that they hired an attorney to address numerous issues.
  • pro Staff sometimes forgot to feed residents.
  • pro Staff sometimes forgot to provide medications.
  • pro There were frequent arguments with the family over the care provided.

Review

The transitional care unit at Avera Mary House in Pierre, SD appears to evoke a wide range of experiences from the families and visitors who interact with it. On one hand, there is a deeply appreciative, almost celebratory portrayal of the care their loved one received, highlighting individual staff members who left a lasting, positive impression. On the other hand, there are accounts that describe serious concerns about cleanliness, professionalism, and basic caregiving tasks. Taken together, the narratives reveal a facility where excellent moments of compassion can coexist with troubling gaps in care.

In the glowing perspective, the care team is celebrated for its warmth, skill, and dedication. Amanda, the occupational therapist, and Brittney, the physical therapist, are singled out as remarkable, with the patient's family calling them "amazing." Nora is described as fantastic, and the nurses - Jane and Lori - are called incredible. The list of staff members who earned praise is long and includes Andy, Edzel, Miguel, James, Giavanni, Avery, Natasha, and Christian, among others. The reviewer emphasizes they met many staff members during visits and were genuinely and wholeheartedly impressed by each one. The emotional core of the praise centers on everyday acts of care: ice water refilled, lunches brought, walks down the hall, smiles, and comforting pats on the arm. The sentiment conveyed is that every small, consistent kindness - embodied by these team members' knowledge, skills, and empathy - was making a meaningful, positive difference in the mom's life. Even a brief aside about a polite gentleman underscores the overall tone of courteous and attentive staff encountered in the unit.

The language of gratitude centers on not just competence but a palpable sense of human connection. The reviewer stresses that the staff's professional capabilities are paired with genuine compassion, describing daily routines that appear to support recovery and dignity - regular hydration, nourishment, movement, and interpersonal warmth. The closing tone of this voice is one of heartfelt thanks, accreditation of the hard work that staff do each day, and a belief that their consistent kindness, along with their expertise, contributes positively to the patient's life.

Against this highly positive portrayal, another account presents a starkly different experience. This review describes an unclean facility and unprofessional, rude staff, painting a picture of systemic issues rather than isolated incidents. The reviewer states that their family's experience at Mary House was so negative that they have engaged an attorney to address "the long list of issues." The concerns cited are specific and alarming: staff allegedly forgetting to feed the patient and forgetting to provide medications, coupled with frequent arguments with the family over the care being delivered. The tone conveys fear and frustration, suggesting that basic duties - nutrition and medication administration - were not consistently fulfilled, and that communication with family members was a source of ongoing conflict rather than collaboration.

The consequences of these described lapses are serious. When meals are missed and medications are not administered, patient safety and health can be compromised, potentially delaying recovery and eroding trust between families and the care team. The emergence of legal counsel as part of the response signals a breakdown in satisfaction and accountability that goes beyond isolated complaints, pointing to deeper concerns about reliability, safety, and the quality of everyday care. The mention of "unprofessional rude staff" adds another layer of distress, implying that the environment may feel stressful or hostile to families seeking reassurance during a vulnerable time.

Together, these perspectives illustrate a complex reality within the Mary House transitional care unit. It is a place where many patients and families experience moments of outstanding care, delivered by a broad group of dedicated professionals who are praised for their kindness, competence, and attentive presence. Yet there are equally compelling accounts of significant shortcomings - issues of cleanliness, medication management, feeding, and family communication - that can undermine trust and well-being. The juxtaposition suggests that the quality of care may vary by shift, staff assignment, or individual circumstances, highlighting gaps that could benefit from targeted quality improvement and stronger communication protocols.

For families considering transitional care at Mary House, the stories offer both reassurance and caution. On the one hand, there is clear evidence that highly capable, compassionate staff are available and can make a real difference in a loved one's daily experience. On the other hand, there are crucial red flags about cleanliness, reliability, and responsiveness that cannot be overlooked. Prospective families might find it helpful to seek explicit, written care plans, confirm medication administration schedules, and establish clear expectations for daily routines and meals. Open lines of communication with the care team and proactive escalation of concerns can help ensure that the strengths described by some are consistently realized for all residents.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pierre Regional (3 miles away) Pierre Regional (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Avera Maryhouse Long Term Care is a vibrant and comfortable assisted living community located in Pierre, SD. Our community offers a wide range of amenities to ensure that our residents have everything they need to live a fulfilling and enjoyable lifestyle.

Residents can take advantage of our on-site beauty salon, where they can get pampered and maintain their personal style. They can also enjoy their favorite TV shows or movies with cable or satellite TV in their own private rooms. For those who need transportation assistance, we offer community-operated transportation as well as transportation arrangements for non-medical purposes.

Our computer center provides residents with access to technology and the internet, allowing them to stay connected with loved ones or pursue personal interests. In addition, our fitness room is equipped with exercise equipment for those who want to stay active and maintain their physical well-being.

For relaxation and leisure, our gaming room offers a variety of games for residents to enjoy. We also have a beautiful garden where residents can spend time outdoors and appreciate nature. Those who love reading can visit our small library and indulge in their favorite books.

Meals at Avera Maryhouse Long Term Care are served restaurant-style in our elegant dining room. Our kitchenette allows residents to prepare snacks or drinks if desired. Special dietary restrictions are also accommodated for those who have specific dietary needs.

We understand the importance of cleanliness and provide regular housekeeping services to ensure that residents' living spaces remain tidy and comfortable. Additionally, we offer move-in coordination services to assist new residents during the transition process.

To promote overall wellness, we have a wellness center where residents can engage in activities that support mental well-being. Our staff is available 24/7 through our call system, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

Medication management is another essential service we provide to ensure the safety and health of our residents. We also offer a mental wellness program to support emotional well-being. We work closely with physicians and can arrange transportation to doctor's appointments as needed.

Our community is located conveniently near various amenities, including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. We offer concierge services and a variety of planned activities and day trips for residents to enjoy.

At Avera Maryhouse Long Term Care, we strive to provide a comfortable and engaging assisted living community where residents can live with dignity, independence, and joy.

Nearby Places of Interest

This part of Pierre, South Dakota offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple physicians and medical facilities in close proximity, seniors can easily access healthcare services. The presence of pharmacies like Vilas Pharmacy and Walgreens ensures easy access to prescription medications. Additionally, St Mary's Healthcare Center and St Mary's Home Health provide comprehensive hospital and home health services. For recreational activities, there are several parks nearby such as Hilger's Gulch Park and Laframboise Island Nature Trail System, offering opportunities for outdoor relaxation and exercise. Places of worship like St Peter & Paul Catholic Church and Lutheran Memorial Church cater to spiritual needs, while cafes like Caribou Coffee provide social settings for meeting friends. Overall, this area provides a well-rounded community with essential amenities for senior living.

Physicians

  • Orthopedic Center (0 miles)
  • Avera Medical Associates Clinic (0 miles)
  • Helmsley Center at Avera St. Mary's Hospital (0.1 miles)
  • Wright Paul L MD (0.1 miles)
  • Audiology Associates (0.2 miles)
  • Central Dakota EyeCare (0.2 miles)
  • Linn Medical Clinic (1.3 miles)

Pharmacies

  • Vilas Pharmacy (0 miles)
  • Vilas Pharmacies & Healthcare (0.6 miles)
  • Vilas Long Term Care (0.6 miles)
  • Walgreens (0.6 miles)
  • Good Neighbor Pharmacy (0.8 miles)

Hospitals

  • St Mary's Healthcare Center (0.1 miles)
  • St Mary's Home Health (1.3 miles)

Restaurants

  • Pizza Hut (0.3 miles)
  • Taco John's (0.4 miles)
  • Big Tom's Diner (0.6 miles)
  • Chops Fine Meats & Fare by Deb (0.6 miles)
  • Grandstand (0.6 miles)
  • St Charles Restaurant & Lounge (0.6 miles)
  • La Minestra (0.7 miles)

Parks

  • Parks & Recreation Department (0.4 miles)
  • Hilger's Gulch Park (0.7 miles)
  • Pierre Recreation Department (0.7 miles)
  • Laframboise Island Nature Trail System (0.9 miles)
  • Steamboat Park (1 miles)
  • Oahe Downstream Recreation Area (5.9 miles)
  • Rousseau Recreation and Overlook Area (6.2 miles)

Places of Worship

  • First Congregational Ucc (0.6 miles)
  • Dakota Association Ucc (0.6 miles)
  • United Church of Christ Pierre (0.6 miles)
  • Church of Christ (0.6 miles)
  • Lutheran Memorial Church (0.6 miles)
  • St Peter & Paul Catholic Church (0.8 miles)
  • Dakota Conference of Seventh-Day Adventists (0.8 miles)

Cafes

  • Caribou Coffee (0.7 miles)
  • Mojoz Coffee Shoppe (0.8 miles)
  • Missouri River Coffee Company (0.8 miles)

Theaters

  • State 123 Theatres (0.8 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.9 miles)
  • U-Haul Moving & Storage (1.1 miles)
  • Prairie Wings Taxidermy (7.1 miles)

Frequently Asked Questions

Where is Avera Maryhouse Long Term Care?

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