Rolling Hills Healthcare

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  • Interior

    A hospital waiting area with chairs and medical equipment.

  • Building

    A school building with cars parked in front and an American flag flying overhead.

  • Bedroom

    An interior view of a hospital room with a bed, seating area, and medical equipment.

  • Windows

    A spacious classroom equipped with desks and chairs, designed for educational activities.

  • Seating Area

    A spacious recreation room featuring a poker table and comfortable seating areas.

  • Television

    A well-lit room with a table, chairs, wall-mounted television, and a clock.

  • Exercise Equipment

    A well-equipped physical therapy room in a healthcare facility, featuring exercise equipment and therapy stations.

  • Lounge

    A spacious lounge area with various chairs and a wheelchair on a carpeted floor, illuminated by large windows.

  • Indoor Lighting

    A spacious furniture showroom displaying various recliners and armchairs under bright indoor lighting.

Rolling Hills Healthcare

2200 13Th Avenue, Belle Fourche, SD 57717

For more information about senior living options: (844) 490-3973

4 from 41 reviews
5 stars
27
4 stars
5
3 stars
0
2 stars
1
1 stars
8

Skilled Nursing Facility

Overall Review of Rolling Hills Healthcare

Pros

  • pro Reviewers describe the Rolling Hills staff as kind, caring, and friendly.
  • pro The facility is noted to be clean, pleasant, and well maintained.
  • pro The building is praised for its spacious design and a beautiful view.
  • pro It is described that Rolling Hills has experienced leadership and a caring, happy staff.
  • pro Families feel supported by staff who work with them to provide good care.
  • pro Residents form strong bonds with staff and feel like family.
  • pro The facility offers engaging activities and events (bingo, games, parties) that residents enjoy.
  • pro Reviewers would recommend the facility and some would personally choose to live there.
  • pro Health care workers and visitors express appreciation for the staff's hard work and dedication.

Cons

  • pro They claim the nurses are unprofessional and hang up the phone, and that custodians steal.
  • pro They describe staff as callous toward patients and families, with a remote control that wouldn't work, seemingly on purpose.
  • pro They report leaving multiple messages and not receiving callbacks, calling HR "dead beats."
  • pro They allege malpractice and say staff prioritize those they hope will die, noting a patient (Rose) who died soon after seeking help.
  • pro They state a loved one in their husband's last hours could not get a doctor for hours, waiting without relief.
  • pro They accuse staff of lying about appointments and Medicaid, canceling visits, and intimidating the family.
  • pro They describe a nurse leaving an elderly patient on the toilet for 20?30 minutes without assistance.
  • pro They say they would not recommend the facility and claim state health has been informed about concerns.
  • pro They report a staff member (Tina) bullying the grandma, ignoring the power of attorney, and illegally changing doctor appointments.
  • pro They note a $350 charge for a CNA booklet that harmed a young family member's finances and question the facility's integrity.
  • pro They mention ongoing short-staffing and staffing shortages impacting care.

Review

The collection of reflections about Rolling Hills Healthcare paints a picture of a facility with deeply mixed experiences. On one hand, many visitors and family members speak warmly of the environment, the staff, and the sense that residents are cared for with kindness. On the other hand, a substantial number of reviews describe significant problems - ranging from communication gaps and scheduling issues to outright concerns about neglect, bullying, and financial or administrative misconduct. Taken together, the notes reveal a site where moments of genuine compassion coexist with episodes that families found alarming or insufficient.

A recurring theme among the upbeat impressions is the sense of a small, well-intentioned community. Several reviewers emphasize that the staff are friendly, welcoming, and genuinely caring toward both residents and visiting family members. Comments frequently praise the atmosphere as clean and safe, with staff who listen, respond promptly, and cultivate a feeling of family around the residents. Several accounts highlight the supportive presence of management and the teamwork among departments - nursing, dietary, housekeeping, and activities - describing a culture that tries to bend toward the residents' needs. Enhancing this positive tone are reports of regular social and spiritual programming, including Catholic and Christian services, bingo and trivia games, birthday celebrations, holiday events, and opportunities for residents to participate in activities and community life. For some families, these details - bingo nights, seasonal celebrations, a variety of church services, and a view from the building - contribute to a sense that Rolling Hills is a place where residents can feel involved and well cared for.

Several reviews celebrate the physical environment and the perceived quality of life for residents. Observations about spacious layouts, a pleasant view, and a general sense of cleanliness recur in the positive comments. Some families even describe the facility as the best option in the area or as a place they would choose for their own loved ones if possible. There are anecdotes about specific staff members who made a difference through attentive care, responsive communication, and genuine warmth. A number of families express gratitude for compassionate interactions with their loved ones, and one commenter who works in health care praises the Rolling Hills team for their dedication, noting a willingness to go above and beyond despite the broader staffing challenges faced by health care today. The recurring message in these accounts is one of hope and appreciation for a patient-centered approach when the staff are able to align with families' expectations.

However, the other side of the story is substantial and troubling in several entries. Some reviews describe a lack of responsiveness or poor communication, including multiple calls to extensions with no returned messages and concerns about phones being answered curtly or not at all. A few reviewers recount distressing events surrounding end-of-life care, with reports that the medical director or attending doctors were not promptly available when needed, leading families to seek care elsewhere or to feel that comfort measures for dying loved ones were not prioritized. One account describes a noticeable delay of hours before a doctor arrived to sign orders for comfort during a loved one's last hours, with an implication that this contributed to a difficult experience at a critical time.

Other reviews raise serious allegations about administrative and clinical practices. Claims include cancellations of follow-up doctor appointments without family consent, alleged misinformation about Medicaid payments, and situations where family members felt misled or intimidated by staff. A particularly strong strand of criticism centers on the sentiment that some staff or administrators are more concerned with billing and financial matters than with patient welfare, including an accusation that employees lied about Medicaid to pressure families. There are also claims of neglect, such as leaving a patient unattended or unattended on the toilet for extended periods, and of specific individuals within the staff who allegedly bullied or ignored a power of attorney or other legal authorities. Some reviewers express fear of malpractice or improper handling of medical or caregiving decisions, describing a pattern of behavior they found unacceptable and unsafe.

There are also financial and logistical concerns voiced by families. One review mentions a charge for a CNA training book that felt inappropriate or excessive, framing it as a missed opportunity for a young person to pursue higher education because funds were diverted to a questionable expense. Others note the high cost of care and the burden of distance from home, suggesting that financial considerations and accessibility play a significant role in choosing Rolling Hills. A few accounts reference broader staffing shortages in health care, with the implication that understaffing is common across facilities and may affect the level of care, even as reviewers emphasize that the staff at Rolling Hills often go "above and beyond" when possible.

Ultimately, the collection presents a spectrum: praise for a compassionate, well-meaning staff and a clean, welcoming environment, alongside stark warnings about mismanagement, miscommunication, and potential neglect. Some reviewers describe Rolling Hills as a place of comfort and positive experience for their loved ones, while others strongly caution against it, advising families to seek alternatives or to scrutinize the facility's practices closely, particularly around medical decision-making, appointment scheduling, and interactions with families. In several entries, families call for attention from state health authorities or other oversight bodies, signaling a perception that issues warrant formal investigation or external review.

For anyone considering this facility, the overarching takeaway is that experiences at Rolling Hills Healthcare appear highly variable. If you are evaluating it for a loved one, it may be helpful to gather multiple, specific perspectives, request a direct tour, speak with several staff members across shifts, and verify a clear, written plan for medical oversight, appointment scheduling, and family communication. Paying particular attention to how end-of-life care is managed, how doctors' visits are coordinated, and how concerns are escalated within the administration can help in forming a more informed view. The range of stories reflects a facility that can deliver both meaningful, warm care and serious, troubling gaps, depending on the time, people, and circumstances involved.

Features

Housing

  • 83 resident community capacity 83 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rolling Hills Healthcare in Belle Fourche, SD is a vibrant and welcoming assisted living community that offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs without having to leave the premises. Each resident can enjoy the convenience of cable or satellite TV in their own living space.

Transportation is made easy with community-operated transportation services available, as well as arrangements for non-medical transportation and transportation to doctors' appointments. For those who wish to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet access.

Residents can gather in the dining room for restaurant-style meals prepared by dedicated staff. Special dietary restrictions are accommodated to ensure all residents receive suitable nutrition. Additionally, assistance with daily activities such as dressing and bathing is readily available. The healthcare staff provides 24-hour supervision and assistance with transfers when necessary.

The community boasts various recreational spaces including a fitness room, gaming room, and small library for residents to engage in their chosen hobbies or relax with books. A garden and outdoor spaces allow residents to enjoy nature and leisurely walks. Planned day trips and resident-run activities provide opportunities for socialization and entertainment.

Convenience is key at Rolling Hills Healthcare, with nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options easily accessible.

Overall, Rolling Hills Healthcare offers exceptional care services combined with an abundance of amenities aimed at fostering a fulfilling lifestyle in a supportive environment.

Nearby Places of Interest

This part of Belle Fourche, South Dakota, offers a range of amenities that may be appealing to seniors looking for a peaceful and well-equipped community. With several physicians' offices nearby, including the Belle Fourche Regional Medical Clinic and Spearfish Regional Medical Clinic, residents have easy access to medical care. Additionally, there are numerous parks in the area such as Jones Park and Lions Memorial Park for leisurely walks or picnics. Various places of worship like Summit Open Bible Church and United Methodist Church cater to spiritual needs, while restaurants like Pizza Hut and Rancho Los Agaves offer convenient dining options. Close by pharmacies like Good Neighbor Pharmacy ensure easy access to medications, while cafes such as Round Up Cafe provide opportunities for socializing. Transportation services including U-Haul and Enterprise Rent-A-Car offer convenience for travel needs, and hospitals like Spearfish hospital are easily accessible for healthcare emergencies.

Physicians

  • Hubbard Peggy PA-C (0.1 miles)
  • Belle Fourche Regional Medical Clinic (0.2 miles)
  • Spearfish Eye Care Center (10.3 miles)
  • Queen City Regional Medical Center (10.5 miles)
  • Spearfish Regional Medical Clinic (10.5 miles)
  • Family Medical Center (10.5 miles)
  • Christi A. Childers, DO (10.7 miles)

Parks

  • Jones Park (0.4 miles)
  • Gay Park (2.1 miles)
  • Evans Park (9.7 miles)
  • Salem Park (10.6 miles)
  • Lions Memorial Park (10.8 miles)
  • Spearfish City Park (11.6 miles)
  • Heritage Park (12.5 miles)

Places of Worship

  • Summit Open Bible Church (0.5 miles)
  • Summit Open Bible Fellowship (0.6 miles)
  • United Methodist Church (0.7 miles)
  • Open Bible Church (0.8 miles)
  • United Church of Christ-Congregational (1.2 miles)
  • First Baptist Church-Belle Fourche (1.4 miles)
  • Southern Baptist Convention (1.6 miles)

Restaurants

  • Pizza Hut (0.7 miles)
  • Charley's Grilled Subs (0.8 miles)
  • Krispy Krunchy Chicken (0.8 miles)
  • Hardee's (0.8 miles)
  • Orange Julius (0.8 miles)
  • Rancho Los Agaves (0.9 miles)
  • Taco John's (1 miles)

Pharmacies

  • Good Neighbor Pharmacy (0.9 miles)
  • Safeway Number 583 (10.4 miles)
  • Monument Health Home+ Pharmacy (10.4 miles)
  • Walgreens (10.4 miles)
  • Medicap Pharmacy (10.6 miles)
  • Walmart Pharmacy (11.8 miles)

Cafes

  • Round Up Cafe (1 miles)
  • Creekside Bean & V (9.5 miles)
  • Queen City Coffee (11 miles)
  • Blackbird Espresso (11.2 miles)
  • Soul Food (11.8 miles)
  • Mercantile (12.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.5 miles)
  • U-Haul Neighborhood Dealer (9.3 miles)
  • Canyon Cab Co. (9.3 miles)
  • Enterprise Rent-A-Car (11 miles)
  • Black Hills Airport (SPF) (11.9 miles)
  • Black Hills Airport-Clyde Ice Field (12 miles)
  • Dakota Car Rental (12.5 miles)

Hospitals

  • Spearfish hospital (10.5 miles)
  • Spearfish Regional Surgery Center (10.5 miles)

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