1761 Pinewood Road, Sumter, SC 29154
For more information about senior living options: (844) 490-3973
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The staff genuinely cares about the patients. All the staff are amazing and caring. The facility is spectacular, always neat, organized and well taken care of. It is a great place with no complaints. The care provided is excellent.
The facility restricts visiting, keeping families outside or requiring outdoor appointments to see loved ones. A staff member allegedly closed the window and refused entry to visiting family members. Care is described as severely deficient, with infections, poor hygiene, and strong odors from unsanitary conditions. Discharge paperwork was allegedly used to avoid Medicare coverage, pressuring families to sign against medical advice. The place is called a "grave yard" and a "dumping ground," with multiple deaths and dire outcomes. Staff are described as unorganized and rude, with unresponsive call lights and inconsistent doctor presence. Residents allegedly endure extreme heat, dehydration, and lack basic comforts like water or television. Respiratory care is claimed to be inadequate, lacking necessary equipment and proper monitoring. An abuse report was filed, citing neglect or mistreatment at the facility. Reviews warn others not to send their loved ones to this facility.The collection of experiences people have shared about Blue Ridge is intensely mixed and, at times, has read like two very different facilities wearing the same name. On one hand, a number of visitors and patients sing praise for the staff, saying they are caring, attentive, and genuinely concerned about residents' well-being. On the other hand, a sizable portion of the accounts describe serious lapses in care, questionable administrative practices, and even dangerous conditions that raise questions about safety, hygiene, and the overall level of oversight. Taken together, the narratives portray a facility that some families trust and others actively warn against, sometimes within the same building and among nearby rooms.
Visitation and access emerge early as a point of friction and confusion. One family notes that their grandmother has been at the facility for about seven months, yet they report "we n.v have been seeing her at her window because they won't let anyone in the building." The policy described involves outside seating only by appointment, which feels counterintuitive to most families hoping for regular, meaningful contact with loved ones. In a stark moment, the grandmother's visit is interrupted by a staff member who closes the window and tells visitors they do not have permission to see her, raising questions about who can visit, when, and how those rules are enforced. The tension around visitation sits alongside occasional, seemingly warmer interactions - such as a staff member who was "super nice, opened her window" - but the inconsistency is striking and unsettling for families trying to maintain intimate contact with residents.
Within these accounts, personal experiences with care swing between praise and horror. Some reviewers describe the facility as a place with "amazing and caring" staff, where caregivers repeatedly ask if help is needed and if everything is okay. Others recount gut-wrenching episodes that they cannot reconcile with a facility performing the care of elderly or recovering patients. A grandfather who had physical therapy after a hip surgery is described as experiencing a cascade of problems: his incision became infected, his skin grew critically dry, and his arms, after being placed in cushioned sleeves, showed pus-filled areas contributing to a strong odor. Another visitor reports that their loved one, who was on oxygen, was not bathed regularly and that the room's overall cleanliness was lacking. The mix of personal satisfaction and alleged neglect underscores a troubling inconsistency in who is receiving what level of care and how attentively staff are actually tending to residents' day-to-day needs.
Several narratives highlight troubling clinical and discharge-management concerns. In one account, discharging a patient against medical advice appeared to be the intent of discharge nurses who pushed paperwork that family members believed did not reflect the doctor's recommendation. The claim was that signing such forms could jeopardize Medicare coverage and shift financial responsibility entirely to the family, which adds a troubling financial and ethical dimension to what should be straightforward medical decisions. The same set of voices describes infection-related complications, poor wound management, and poor hygiene as ongoing problems that were not promptly addressed. The implications of these episodes - ranging from potential medical complications to the financial risk families face when navigating discharge processes - become a central theme in several reviews.
Environmental conditions and basic safety are also a major concern in several accounts. One family described a facility where the room's heat was uncomfortably high, nearing 90 degrees, with residents sweating and lacking adequate hydration and access to water. They reported call lights that were not consistently answered, beds that were too narrow for safe patient handling, and a lack of side rails for a patient who was identified as a fall risk. The absence of essential amenities - such as a reliable ice machine (ice had to be taken from a cooler), and notes that a patient's room sometimes lacked air conditioning or even a television - paints a picture of a facility that is not consistently able to meet basic comfort and safety standards. In one deeply concerning entry, an abuse report was filed due to ongoing neglect, and a viewer explicitly warned that anyone with a heart condition should avoid exposure to such an environment.
Staffing, organization, and communication appear as recurring themes that color every other issue. Some reviews describe staff as genuinely caring and quick to help, which stands in stark contrast to other accounts of disorganization and rude interactions. Complaints about the leadership team - specifically a supervisor of housekeeping/laundry described as unprofessional and uncooperative - paired with claims of a lack of timely physician presence and difficulty identifying who is responsible for patient care, suggest a facility that struggles with internal coordination and consistent standards of practice. These contrasts matter because they shape each resident's day-to-day experience: in some shifts or wings, residents receive prompt attention and respectful treatment; in others, families feel ignored and safety protocols are not followed.
Amid the strongly negative reports, there are also affirming statements that cannot be ignored. A few reviewers, including a current patient, describe Blue Ridge as "the finest facility" they have experienced, praising the ongoing outreach of staff who regularly check in and offer to help. Phrases like "spectacular," "always neat, organized and well taken care of," and "the staff genuinely cares about the patients" appear with enough frequency to indicate that experiences at Blue Ridge are not uniformly negative. These positive statements, however, sit beside several devastating testimonies, including infections, neglect, improper discharges, heat and hydration problems, and questions about whether the facility is equipped to accept new patients when resources are stretched.
Overall, what emerges is a complex, often troubling portrait of Blue Ridge: some families feel their loved ones receive compassionate, attentive care, while others describe conditions that amount to serious safety and quality-of-care concerns. The divergent experiences emphasize the need for thorough due diligence by prospective families - visiting in person, asking pointed questions about visitation policies, infection control, staffing levels, caregiver training, and discharge practices, and seeking independent records or inspections when possible. If you are considering Blue Ridge for a loved one, gathering multiple perspectives and verifying current conditions with the facility and local oversight bodies would be prudent steps before making any placement decision.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Blue Ridge Of Sumter in Sumter, SC offers a wide range of amenities and care services to provide seniors with a comfortable and fulfilling living experience. Residents can enjoy the convenience of a beauty salon, cable or satellite TV, and access to community-operated transportation. The computer center provides opportunities for residents to stay connected with their loved ones, while the gaming room and small library offer entertainment options.
The fully furnished apartments feature private bathrooms and kitchenettes, allowing residents to maintain their independence. Housekeeping services ensure that the living spaces are kept clean and tidy. Move-in coordination is available to assist new residents with a smooth transition.
The dining experience at Blue Ridge Of Sumter is restaurant-style, with special dietary restrictions taken into consideration. Residents can enjoy delicious meals prepared by the staff. The wellness center and fitness room promote physical well-being, while the mental wellness program focuses on cognitive health.
Care services include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management ensures that residents receive their medications on time. Special dietary needs, including diabetes diet, are accommodated.
Residents at Blue Ridge Of Sumter can engage in various activities organized by the community. Concierge services are available for assistance with planning day trips or resident-run activities. Scheduled daily activities keep residents engaged and active throughout the day.
The location of Blue Ridge Of Sumter offers convenience with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Transportation arrangements are available to help residents visit doctors' appointments.
Overall, Blue Ridge Of Sumter provides a vibrant assisted living community where seniors can receive quality care while enjoying a range of amenities and engaging in meaningful activities within a convenient location in Sumter, SC.
Blue Ridge Of Sumter is located at 1761 Pinewood Road, Sumter, SC 29154 in Sumter County, South Carolina
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