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3.2 from 80 reviews
5 stars
30
4 stars
9
3 stars
11
2 stars
7
1 stars
23
Overall Review of Pruitthealth - Ridgeway
common23 reviews mention this
Caring, responsive nursing stands out
Residents and families frequently describe nurses who are attentive, communicate updates, and follow up on concerns.
Many reviewers say the nursing team is kind and caring, with staff that answer questions and keep families informed. Several people highlight how management and unit teams helped address needs, set goals, or called when something happened. Even among overall critical reviews, some mention that particular nurses, nurse assistants, or other staff members were wonderful and helpful.
caveat12 reviews mention this
Cleanliness and upkeep concerns recur
A recurring complaint is poor cleanliness and visible disrepair across rooms and common areas.
Multiple reviews describe rooms that felt dirty or neglected, including reports of clutter, grime, and missing basics. Others mention odors and pests, along with updates seeming incomplete or the building feeling outdated in places. Several reviewers connect the condition of the facility to serious safety concerns, rather than treating it as a minor issue.
caveat8 reviews mention this
Medication and health-safety issues appear
Some families report medication and health-safety problems that affected timing, delivery, or injury outcomes.
A few reviewers describe medication concerns such as delayed dosing or administering the wrong medication. Others raise larger safety issues, including feeding problems not being addressed promptly and falls leading to emergency-level outcomes. A separate review also describes issues related to ongoing medical needs, reinforcing how serious these concerns can be for residents and families.
caveat3 reviews mention this
Communication gaps frustrate families
Families sometimes report difficulty getting timely calls back or obtaining basic admission and care information.
Some reviewers say they do not receive callbacks, or that messages and requests do not get handled until they repeatedly follow up. Others describe trouble coordinating visits and communication when family members live far away. One review specifically notes that, after a transfer, no one called the residentās contact with admission information.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
150 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Doko Meadows Park (6 miles)
Blythewood Park (6 miles)
Lake Carolina Properties Harborside Village Green (9.5 miles)
Lake Wateree State Park (10.5 miles)
Dogwood Dog Run (13.7 miles)
Pharmacies
Blythewood Pharmacy & Home Medical Equipment (6 miles)
Blythewood Pharmacy West (6.1 miles)
Simplicity Pharmacy Services & Wellness Center (8.1 miles)
Pruitthealth - Ridgeway on seniors.fyi includes 10 photos including images showing interior, lobby, living room, reception, bedroom, fireplace, decor, artwork, and more.
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Exercise Equipment, Gym, Fitness, and Workout Space
Bookshelves
Seating and Waiting Area
Wall Art
Office and Design
Kitchenette
Reception
Cozy Atmosphere
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