Pruitthealth - Ridgeway

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  • Interior

    A cozy living room featuring a warm fireplace and wooden shelving, perfect for relaxation.

  • Decor

    A cozy living room setup featuring a beige sofa with decorative pillows, surrounded by tasteful artwork and greenery.

  • Living Room

    A stylish living room featuring a stone fireplace, wooden bookshelves, and contemporary furnishings.

  • Bedroom

    A well-lit and organized hospital patient room featuring two beds, bedside tables, and a welcoming atmosphere.

  • Seating Area

    A cozy lobby seating area featuring comfortable chairs and a wooden table, accented by a green wall and decorative plants.

  • Lobby

    A welcoming lobby with comfortable seating and decorative artwork, perfect for relaxation.

  • Wall Art

    A cozy hospital room featuring a bed with pillows, a table, and decorative wall art.

  • Exercise Equipment

    A well-equipped gym featuring various exercise machines for fitness enthusiasts.

  • Office

    A welcoming reception area featuring elegant wooden furniture and floral arrangements.

  • Kitchenette

    A contemporary lobby area featuring a reception desk and a cozy seating arrangement.

Pruitthealth - Ridgeway

213 Tanglewood Court, Ridgeway, SC 29130

For more information about senior living options: (844) 490-3973

3.2 from 70 reviews
5 stars
26
4 stars
8
3 stars
9
2 stars
5
1 stars
22

Skilled Nursing Facility

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    Overall Review of Pruitthealth - Ridgeway

    Pros

    • pro The best staff and therapy department provide excellent care to residents during their stay.
    • pro The nursing staff and unit managers are fantastic.
    • pro The administrator is amazing and down to earth, and the DHS is patient and knowledgeable; it feels like family.
    • pro Pruitt Ridgeway has been good about keeping families updated on their loved ones' progress.
    • pro The staff are friendly, responsive, and attentive, making residents feel they are in good hands.
    • pro The facility is clean and nice, with staff going above and beyond to assist with admission and care.
    • pro The doctors have great bedside manners and keep families informed.
    • pro Pruitt Ridgeway is good about monitoring residents and staff for potential Covid infection and maintains precautions.

    Cons

    • pro The reviewer notes a feeding tube was leaking for over two weeks and a part was missing.
    • pro The facility earned a 1-star rating for electricity, water, and roof, indicating poor infrastructure.
    • pro The dad died after five weeks there, implying substandard care.
    • pro The reviewer states that at this facility some staff care, but most do not.
    • pro A staff member named Miss Chris is described as terrible, with a warning not to place loved ones there.
    • pro A room was very dirty, with food, paper, and dirty clothes on the floor, and cleaning often required prompting.
    • pro Corporate calls went unreturned, reflecting poor communication and responsiveness.

    Review

    Pruitt Health Ridgeway in South Carolina elicits a wide spectrum of experiences from those who live there, visit, or work with residents. On one hand, there is visible pride and appreciation for the updates and the attitude of care that is being fostered. A residents' president, for example, acknowledges that the building update has been well executed and expresses gratitude to PruittHealth for the effort to provide great care and safety. In the same breath, however, many others recount distressing problems that undermine that sense of progress, painting a more complex picture of what care looks like on a day-to-day basis.

    Among the most alarming concerns is a concrete incident that should have drawn immediate attention: a feeding tube leaking for over two weeks, with parts missing and no clear resolution. The description is striking in its specificity and in how it frames a basic expectation - availability and maintenance of critical medical equipment - as chronically neglected. This single example sits alongside other structural and operational complaints: electricity, water, and roof issues that earned a pointed one-star rating, suggesting that essential services are not meeting residents' basic needs. The sense conveyed is that safety and reliability are compromised, sometimes in ways that affect dignity and comfort.

    Family members recount deeply personal experiences that amplify the gravity of those logistical concerns. One reviewer describes their stepmother's placement as something they could not change, lamenting that the rooms did not resemble the polished images seen on the facility's website. A sinking sink, floors described as "hideous," and a father who passed away after five weeks there compound the sense that the environment itself was failing residents. The fear and frustration are palpable as families wrestle with the reality that emergency supplies, proper room upkeep, and consistent environments are not guaranteed. These statements underscore how the quality of the environment can affect emotional well-being for both residents and their loved ones.

    Another thread running through the reviews centers on staff - their attitudes, responsiveness, and training. The sentiment is not monolithic: some accounts praise the staff as compassionate, dedicated, and capable. Phrases like "The best staff and therapy department hands down," "nursing staff and unit managers are fantastic," and "the Administrator is amazing and down to earth" come through as bright spots in the overall picture. There are even notes about reliable communication and care updates that bring reassurance to families who live out of state. Yet these positive comments sit in stark contrast to other accounts that describe poor communication, unreturned calls to corporate, and specific individuals viewed as unhelpful or even harmful, including a reference to a staff member described as terrible. The inconsistency in staff performance - where some team members act as advocates and others appear disengaged - creates a sense of instability, making it hard for families to know what kind of care to expect from day to day.

    Cleanliness and housekeeping repeatedly surface as major concerns. Several visitors describe rooms and shared spaces that are dirty, with clutter, dust, and uncleaned surfaces, sometimes after explicit requests to have areas cleaned. There are reports of missing or misplaced clothing, inadequate paper towels in bathrooms, and a general sense that housekeeping does not meet residents' basic needs. One reviewer who visited a room described it as dirty enough to prompt immediate cleaning after their arrival, yet the experience did not always improve quickly. The pattern of inconsistent cleanliness contributes to an impression that the facility is not consistently aligned with standards of dignity and comfort.

    Medication administration and timely care also emerge as critical issues. A review notes that a loved one did not receive medications until two and a half hours after the scheduled time, labeling this a medication error that would attract scrutiny from oversight bodies. Compounded by broad observations about staff training and attentiveness, these delays fuel a belief that some residents are more vulnerable than others and rely on a system that is not consistently reliable. The broader concern here is patient safety and the ability of staff to monitor and respond to rehabilitation needs after surgery or major medical events, rather than simply delivering routine daily care.

    There are even darker anecdotes that touch on falls, serious health events, and alleged mismanagement. One reviewer recounts watching their mother fall and suffer brain injuries after a series of serious incidents, including a third fall while in care, with the dementia unit described as outdated, dark, and unwelcoming. Equipment such as clothing and denture-related meals are mentioned as failing to meet residents' needs, and only a few staff members are highlighted as providing truly good care. These stories culminate in a clear admonition against placing loved ones in this facility, with calls for accountability and, in some cases, for the center to be shut down.

    Despite these heavy critiques, a subset of reviewers remains supportive, pointing to benefits such as friendly staff, responsive caregivers, and constructive family communication when problems surface. Some describe the environment as "homey" or "like family" and emphasize the team members who go beyond standard expectations to help their loved ones meet rehabilitation goals, maintain progress, and stay informed. There are also mentions of limited yet real attempts to monitor infection risk and to maintain precautions in the context of Covid, with staff willing to contact families if a positive test result occurs. The tension between admiration for individual staff members and disappointment with systemic issues - communication gaps, supply shortages, and inconsistent quality - persists throughout.

    Another layer of the narrative concerns practical inconveniences that impact daily life and the sense of well-being. Limited internet and WiFi access makes communication with residents challenging, particularly for families who cannot travel to visit easily. The lack of reliable digital connectivity is cited as contributing to a feeling of abandonment, even as visitors acknowledge the facility's attempts to manage Covid-related precautions. The overall message is that while some aspects of care and governance may be sound or improving, the inability to maintain consistent, convenient, and transparent communication remains a significant barrier to trust and peace of mind for families.

    Taken together, the experiences at Pruitt Health Ridgeway reflect a facility grappling with a broad spectrum of performance, from compassionate care and consistent updates to serious concerns about safety, cleanliness, staffing, and communication. For some residents and families, the care ecosystem feels hopeful and improvements are appreciated, while for others, persistent lapses in basic needs, equipment maintenance, and timely responses create a precarious sense of vulnerability. The divergent voices in these reviews underscore the challenge of delivering uniformly high-quality care in a setting that is clearly working hard to improve, even as it faces critical, real-world pressures that affect every day's lived experience.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The PruittHealth - Ridgeway assisted living community in Ridgeway, SC offers a wide range of amenities and care services to support the needs and preferences of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming and enjoy some pampering. Cable or satellite TV is available in each resident's room for entertainment.

    Community-operated transportation provides convenience for residents who need assistance getting around. A computer center is available for those who want to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, providing delicious and nutritious meals for residents to enjoy together.

    To promote physical well-being, the community has a fitness room equipped with exercise equipment. Residents can also spend time outdoors in the garden area or take part in organized outdoor activities. The gaming room provides opportunities for social interaction and friendly competition.

    Residents have the option to live in fully furnished accommodations, making moving easier and more convenient. Housekeeping services ensure that their living spaces remain clean and tidy. Each resident also has access to a private bathroom for their comfort and privacy.

    The small library offers a quiet space for reading and relaxation, while the wellness center focuses on promoting overall health through various programs and activities. Wi-Fi/high-speed internet are available throughout the community, allowing residents to stay connected online.

    Care services at PruittHealth - Ridgeway include 24-hour call system and supervision to ensure residents' safety around the clock. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management helps ensure that residents receive their medications on schedule.

    The community caters to special dietary restrictions such as diabetes diet or other specific needs. Meal preparation and service are provided by dedicated staff who focus on delivering nutritious meals that meet individual preferences.

    Transportation arrangements are made both for non-medical purposes like shopping or social events, as well as transportation to doctors' appointments when needed.

    Engaging activities are an important part of life at PruittHealth - Ridgeway. Residents can enjoy concierge services, fitness programs to maintain physical wellness, and planned day trips to explore nearby attractions. Resident-run activities allow residents to actively participate in planning and organizing events and social gatherings. Additionally, scheduled daily activities provide a variety of options for residents to stay active and engaged.

    Overall, the assisted living community offers a comfortable and supportive environment where residents can enjoy a range of amenities, receive quality care services, and participate in engaging activities tailored to their interests and needs.

    Nearby Places of Interest

    Parks

    • Doko Meadows Park (6 miles)
    • Blythewood Park (6 miles)
    • Lake Carolina Properties Harborside Village Green (9.5 miles)
    • Lake Wateree State Park (10.5 miles)
    • Dogwood Dog Run (13.7 miles)

    Pharmacies

    • Blythewood Pharmacy & Home Medical Equipment (6 miles)
    • Blythewood Pharmacy West (6.1 miles)
    • Simplicity Pharmacy Services & Wellness Center (8.1 miles)
    • Price's Drug (8.8 miles)
    • CVS Pharmacy (9 miles)
    • Kroger Pharmacy (11 miles)
    • Walgreens (11.1 miles)

    Physicians

    • Blythewood Medical Associates (6 miles)
    • Blythewood Family Medicine (6.1 miles)
    • Palmetto Pediatric & Adolescent Clinic (6.1 miles)
    • Blythewood Eye Care (6.2 miles)
    • Fairfield Medical Associates (9.1 miles)
    • Martin Primary Health Care (9.1 miles)
    • Rice Creek Family Medicine (10.6 miles)

    Places of Worship

    • Trinity United Methodist Child Cr (6.1 miles)
    • Village Church (8 miles)
    • First Baptist Church (9.9 miles)
    • Restoration Life Ministries (12.3 miles)
    • Sandhills Community Church (12.6 miles)
    • Radiant Life Church (13.2 miles)
    • Spring Valley Baptist Church (14.2 miles)

    Restaurants

    • Subway (6.1 miles)
    • Bojangles' Famous Chicken 'n Biscuits (6.1 miles)
    • Waffle House (6.1 miles)
    • McDonald's (6.1 miles)
    • Lizard's Thicket (6.1 miles)
    • Scottie's Cafe & Grill (8.4 miles)
    • Pizza Hut (9 miles)

    Cafes

    • Lighthouse Cafe & Stuff (9.3 miles)
    • The Human Bean Columbia, Summit Parkway (10.3 miles)
    • Starbucks (11 miles)
    • Starbucks (11.2 miles)
    • Panera Bread (11.4 miles)
    • Starbucks (12.7 miles)
    • Starbucks (13.7 miles)

    Hospitals

    • U HS Pruitt (10.7 miles)
    • Healthcare Place At Elgin (13.4 miles)

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