Manna Rehabilitation & Healthcare Center
Save716 East Cedar Rock Street, Pickens, SC 29671
For more information about senior living options: (844) 490-3973
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The collection of experiences shared about this facility reads as a mounting catalog of serious concerns from multiple families and healthcare professionals. Across the stories, there is a common thread: inadequate oversight, inconsistent care, and communication breakdowns that leave loved ones and patients feeling rushed, unheard, and unsafe. While a few notes acknowledge moments of kindness or competence from some staff, these appear as rare bright spots in a landscape that many reviewers describe as poorly organized and out of step with what patients and families deserve during vulnerable times.
Several reviews center on the broader issue of discharge planning and the pressure to accept a rehab or continued-care placement without feeling confident about its capabilities. Several commenters emphasize that patients have the right to refuse a facility they're not comfortable with, and they urge others to research thoroughly - citing this facility's inspection report from May 2025 as a warning sign. The implication is that, in the discharge process, families should advocate for options and not assume that a hospital transfer is the best or only path, especially when there are already concerns about the receiving facility's quality of care.
Another large theme is the difficulty in obtaining basic records and timely communication. Multiple families report trying repeatedly to obtain medical records, facing extended delays, unanswered messages, and no responses from administrators or medical-records staff - some dating back as far as March 2024. The frustration isn't limited to paperwork; it extends to trust and transparency, with one emotional account describing a relative who died and a post-death interaction that felt rushed and coercive, including a request for a waiver of legal action that the family found inappropriate. The absence of timely, reliable communication around such pivotal issues is presented as a safety and accountability risk at the facility.
On the ground, the day-to-day care and environment are frequently described in alarming terms. Several reviews complain about slow or minimal rehabilitation - claims of roughly 30 minutes of therapy per day and little to none on weekends - leading some families to question whether rehabilitation goals are being pursued with adequate intensity. Other reviewers describe disorganization, unsafe conditions (a wobbly bed, lack of alarms on beds and chairs), and a pervasive odor that makes the facility feel unclean and unwelcoming. A recurring sentiment is that patients sit largely unattended, with medical testing or interventions delayed until after weekends or holidays, creating a perception that patient welfare takes a back seat to logistical or managerial concerns.
The handling of acute events and safety issues is another focal point. There are accounts of falls, concerns about whether appropriate imaging or treatment was pursued in a timely fashion, and, in at least one case, a serious injury that apparently could have been avoided with quicker action. Several reviews describe a perception that staff may be overwhelmed or insufficiently responsive, leaving family members feeling unable to secure the care their loved ones need in critical moments. The fear is not only for current residents but for the potential risk this could pose to others in the facility.
Within this mosaic of experiences, some reviewers spotlight personal interactions that contrast with the overarching negativity. A few note that certain staff members - particularly on certain shifts - demonstrate care and attentiveness, and that some nurses or aides try to support residents in meaningful ways. One pair of employees - Paige and Harley - are singled out by multiple reviewers as hardworking and compassionate with patients. Others recount that, on the third shift, the care in the moment could be more helpful, even if daytime experiences did not reflect the same level of attentiveness. In another tone, a reviewer mentions that a visitor found the facility to be a pleasant enough environment when visiting their father, suggesting that impressions can vary widely even within the same facility.
A number of reflections emphasize the emotional toll on families. Describing experiences of distress, fear, and anger, reviewers recount watching loved ones struggle with what they perceive as neglect, miscommunication, or a lack of dignity. Some express strong distrust toward the institution, with language that conveys deep disappointment and even calls for drastic action. Yet amid the criticisms, there are still reminders from some reviewers that not all encounters are uniformly negative, and that there are moments of humanity and genuine effort from individual caregivers.
Taken together, these narratives present a complex picture: a facility that many families view as fraught with systemic problems - gaps in oversight, inconsistent leadership, and troubling patterns of communication failures and perceived neglect - paired with isolated accounts of care that prove compassionate and competent when staff members show up with empathy and dedication. The overarching message to prospective families and patients appears to be one of heightened vigilance: verify the facility's current practices, insist on clear and timely access to medical records, actively engage in discharge planning, and seek out alternative options if there is any doubt about the level of rehabilitation and daily care that will be provided. In short, the experiences shared here underscore the importance of advocacy, transparency, and ongoing oversight in long-term and transitional care settings.
Manna Rehabilitation & Healthcare Center in Pickens, SC is a comprehensive assisted living community that offers a wide range of amenities and services to ensure the comfort and wellbeing of its residents. The community features a beauty salon where residents can pamper themselves, as well as a cable or satellite TV for entertainment. Community-operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected online.
Dining at Manna Rehabilitation & Healthcare Center is a pleasant experience with restaurant-style dining offered in a spacious dining room. Residents can enjoy deliciously prepared meals that cater to special dietary restrictions. Additionally, there is a small library for those who enjoy reading and a gaming room for some fun-filled recreation.
The healthcare center prides itself on providing exceptional care services to its residents. A 24-hour call system ensures immediate assistance when needed, while 24-hour supervision ensures safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available, and medication management is provided by trained professionals. The mental wellness program focuses on maintaining emotional wellbeing, and diabetes diets can be accommodated.
Manna Rehabilitation & Healthcare Center also offers various activities to keep residents engaged and entertained. Concierge services are available to assist with any needs or requests, while fitness programs promote physical health and wellbeing. Planned day trips allow residents to explore their surroundings, while resident-run activities encourage social interaction within the community. Scheduled daily activities ensure that there is always something exciting happening.
In terms of convenience, Manna Rehabilitation & Healthcare Center has two pharmacies nearby for easy access to medications and one physicians' office in close proximity for medical needs. There are also several restaurants nearby if residents wish to dine out and a place of worship for spiritual support.
Overall, Manna Rehabilitation & Healthcare Center provides an inviting and supportive environment for seniors in need of assisted living services in Pickens, SC. With its extensive range of amenities, care services, and nearby facilities, it aims to enhance the quality of life for its residents while ensuring their safety and wellbeing.
Manna Rehabilitation & Healthcare Center is located at 716 East Cedar Rock Street, Pickens, SC 29671 in Pickens County, South Carolina
Manna Rehabilitation & Healthcare Center on seniors.fyi includes 7 photos including images showing interior, bedroom, building, architecture, landscaping, painting, physical therapy, rehabilitation, and more.
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