West End Retirement Center

Pros

• The management at West End Retirement clearly cares about providing a great home environment and communicates often with residents' families.
• The administration at West End Retirement goes above and beyond to ensure that residents' medical needs are met and that they receive the best care possible.
• The staff at West End Retirement create a real home atmosphere, with compassionate love, real dinners, and a genuine ministry of caring for the residents.
• The cooking staff at West End Retirement is exceptional, going so far as to throw a pizza party just because.
• The community at West End Retirement is beautiful and has had opportunities to sell out, but instead focuses on creating a special place for their residents.
• During the tour, the staff at West End Retirement was helpful and answered all questions appropriately.
• Despite not being a good fit for one reviewer's mother, everything went well during their visit to West End Retirement.
• One reviewer had a negative experience with the facility, citing concerns about the presence of nurses, lack of shuttle service, incorrect medication administration, cleanliness issues, and the owner smoking inside the facility.

Cons

• The owners, Amber and Bo, do nothing about the bedbug problem in the facility.
• Someone needs to call DEHEC (Department of Health and Environmental Control) regarding the bedbug issue.
• The staff threatens patients and does not deny it when confronted.
• The facility does not provide any type of shuttle service for medical appointments.
• Incorrect medicine was given to a resident on more than one occasion.
• The owner smokes inside the facility and dumps ashes on the floor.
• The floor is not level or clean in the facility.

Review

The reviews of West End Retirement present a complex and multifaceted picture of the facility, showcasing both commendable aspects and serious concerns. Many individuals have expressed gratitude for the home-like environment and the apparent dedication of the management in caring for their loved ones. One reviewer highlighted that communication between staff and family members is consistent, ensuring that they are kept informed about the residents? needs. This sentiment echoes throughout several reviews, where families appreciate the effort put forth by management to create a supportive atmosphere. According to this perspective, West End Retirement serves as an essential haven for those who may not have many options in life, providing compassionate care reminiscent of family dynamics.

On the surface, it appears that West End Retirement fosters a nurturing environment where residents feel welcome and loved. One former employee described their experience at the facility positively, emphasizing the strong sense of community created by both staff and administration. The review painted a picture of genuine warmth, with staff members engaging with residents on a personal level. For instance, Alex?a member of the maintenance team?was noted for his approachable demeanor while conversing with residents over coffee as if he were part of their family rather than merely completing tasks assigned to him. Furthermore, Amber?s commitment to advocating for residents? medical needs stood out as a pivotal element in maintaining quality care.

However, this glowing depiction contrasts sharply with several negative experiences recounted by others who observed significant shortcomings within the facility. A former employee raised grave concerns about bedbug infestations that reportedly plagued West End Retirement but seemed inadequately addressed by owners Amber and Bo. Such issues signal potential oversight in maintaining hygiene standards critical in retirement homes?especially given their vulnerable clientele. The anguish expressed by this individual emphasized their concern not only for current residents but also for any potential spread of infestations beyond the facility itself.

While some reviewers lauded the positive interactions among staff and residents, another voice revealed troubling allegations regarding staffing practices at West End Retirement. A disgruntled family member described an alarming lack of proper nursing oversight despite assurances made during tours before choosing to place a loved one there. They recounted experiences where necessary medications were administered incorrectly, raising alarms about whether adequate training protocols exist or are being followed diligently by staff members. These incidents underline fears regarding safety and quality care in environments designed to be safe havens for senior individuals needing daily support.

Additionally, criticism extended toward operational practices at West End Retirement further exacerbated dissatisfaction among some families. Reports emerged detailing questionable financial practices related to unexplained charges on resident accounts without transparency from management?a factor prompting frustration among families who expected outside assistance during medical appointments was promised but failed to materialize consistently.

Moreover, concerns were also raised about physical conditions within West End's premises itself; one reviewer described an unkept environment characterized by uncleanliness and unsatisfactory living conditions?not what one would expect from a licensed retirement home purportedly servicing seniors needing assistance. The depiction offered significant doubts surrounding operational oversight while questioning how such an establishment maintained its license given these allegations.

In conclusion, West End Retirement stands as an institution evoking strong opinions across differing experiences encountered by residents' families and former employees alike?from heartfelt praise highlighting emotional connections formed within its walls to harrowing criticisms stemming from reported neglectful practices endangering well-being inside its doors?the evaluation remains decidedly polarized overall based solely upon personal testimonies echoing points both good?and bad?about life at this retirement community tailored uniquely catering towards seniors requiring dedicated attention coupled alongside camaraderie amidst later years spent together sharing joys found throughout their days ahead should they choose residing here permanently arranged together?as family!

This area of Easley, South Carolina, offers a variety of amenities and services that would be beneficial for senior living. There are several dining options nearby, ranging from fast food to Italian cuisine. In terms of healthcare, there are multiple physicians' offices and hospitals in close proximity, providing convenient access to medical care. Additionally, there are several pharmacies within a few miles for prescription needs. For recreational activities, Kings Park is located just over a mile away. Transportation options are also available with Pickens County Airport located about 5 miles away. Overall, this area provides a well-rounded environment with essential services for seniors looking to reside in Easley.

Restaurants

• Easley Ice Cream Parlor (0.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.5 miles)
• Sonic Drive-In (1.6 miles)
• Wendy's (1.8 miles)
• Burger King (1.9 miles)
• Zaxby's (2.1 miles)
• Capri's Italian Restaurant (2.3 miles)

Physicians

• Easley General Surgeons (0.7 miles)
• Dr David Chang (0.8 miles)
• Foothills Ear Nose & Throat (0.9 miles)
• Hearing Services Of Foothills ENT PA (0.9 miles)
• Carolina Pulmonary & Sleep Center (0.9 miles)
• Easley Pediatrics PA (0.9 miles)
• Medical Center Easley (1 miles)

Hospitals

• Carolina Cardiology Consultants – Easley (0.8 miles)
• Baptist Easley Hospital (1 miles)
• Baptist Easley Wound Care and Hyperbaric Center (1 miles)
• Prisma Health Liberty Family Care (5.6 miles)
• St Francis Health System, Rehab Services (10.8 miles)
• Prisma Health Roger C. Peace Rehabilitation Hospital (11.2 miles)
• Greenville Memorial Hospital (11.2 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Kelly's Family Pharmacy (2.2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Ingles Market (2.8 miles)
• Ingles Market (5.1 miles)
• Liberty Family Pharmacy (5.5 miles)

Parks

• Kings Park (1.1 miles)

Cafes

• Panera Bread (3.7 miles)
• Swamp Rabbit Cafe & Grocery (11.1 miles)

Places of Worship

• Mt Sinai Baptist Church (4.6 miles)

Transportation

• Pickens County Airport (LQK) (5.3 miles)