Magnolia Manor - Greenwood
Save1415 Parkway Drive, Greenwood, SC 29646
For more information about senior living options: (844) 490-3973
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The staff at Magnolia Manor-Greenwood is phenomenal. Denise, the social worker, has been exceptional and very responsive. Edith, Jennifer, and Valerie have consistently been helpful. Carla and Anastasia are fantastic, caring nurses. The CNAs are awesome; Leah and Precious are incredible and irreplaceable. The aunt's daily care is spot on and she never wants for anything. The facility has a very well-trained, friendly staff and environment. The Mothers Day Tea was very nice and attendees had a wonderful time. Therapy services were kind, caring, and enabled substantial improvement in mobility.
They describe Magnolia Manor as horrible, saying their mother received no care and staff did not inform them when something happened. They feel the facility is disorganized and discombobulated, suggesting a higher-rated facility would be better for their loved ones. They claim abuse, neglect, and undernourishment of their mother, and allege theft and a system that allows it. They report their sister was left in bed for 4 1/2 days, waited two hours for a pain pill, and that the place smells horrible. They say staff were stretched too thin and that management should ensure adequate staffing. They describe urine odors, residents left alone, and multiple falls, with alarms not turned on. They state they were not given a tour before admission, rooms smelled of bowel movements, and floors looked dirty. They assert the staff as a whole are not fit to oversee care and describe them as wolves in sheep's clothing.Magnolia Manor-Greenwood inspires a wide range of strong opinions from families and caregivers who have interacted with the facility. On the positive side, a number of reviewers celebrate the care their loved ones receive and point to specific staff members who have made a significant difference. One family member, praising the overall environment, describes the staff as phenomenal and notes that their aunt is thriving more than she has in years. They highlight Denise, the Social Worker, for exceptional knowledge, responsiveness, and thorough follow-through, and name Edith, Jennifer, and Valerie as consistently helpful. The praise extends to the CNAs and nurses, with particular admiration for Carla and Anastasia as fantastic and caring nurses, and for Leah and Precious, whom they call incredible and irreplaceable. A long-time nurse commenter adds that they would be proud to work with these staff members, underscoring a belief in high professional standards. In short, when care goes well, families feel supported, informed, and confident that daily needs are being met.
Other reviewers echo these positive experiences through their praise of daily care and the supportive atmosphere. A visitor recounts a personal transformation story tied to physical therapy, describing an initial struggle with a severe foot injury and a long rehabilitation period that culminated in significant improvement: from barely able to walk five feet to trekking 400 feet with a walker and climbing 12 stairs unassisted. They emphasize the kindness and caring of the therapy team, noting that any past issues seem to be addressed and resolved over time. There is also appreciation for moments that show staff initiative, such as a CNA bringing air fresheners from home - paid for by the staff - to improve comfort and the environment. Beyond individual interactions, a commenter highlights a well-trained, friendly staff and environment, suggesting a generally positive trajectory for the facility.
A separate positive touchpoint centers on a social event - the Mothers Day Tea - which a reviewer describes as very nice and well-executed by the staff. They suggest the facility is getting back on track after earlier challenges, painting a picture of a community that, with effort, is restoring its warmth and hospitality. Another individual, with direct knowledge of the healthcare profession, emphasizes the potential for collaboration with Magnolia Manor-Greenwood employees and points to the ongoing work of staff to address issues and maintain high standards.
However, the reviews at Magnolia Manor-Greenwood are not uniformly favorable. A notable subset expresses serious concerns about quality of care, communication, and safety. One reviewer uses stark language to describe a "horrible" experience for their mother, accusing the facility of doing nothing for her and failing to inform families when problems arise. They describe a sense of disappointment rooted in lack of communication, poor follow-through, and a perception that staff did not respond effectively to urgent needs. Another reviewer criticizes disorganization: even when they suggest the facility seems capable, they note it is discombobulated and imply that if a higher-rated facility is available, it may be worth considering relocating a loved one.
Care and safety concerns recur in several accounts. Some reviewers describe insufficient staffing levels and a pervasive odor in the building, along with reports of rooms not being cleaned to expectations and the overall environment not meeting basic standards. There are mentions of rooms smelling like urine, floors appearing unclean, and a sense that residents are sometimes left waiting or not adequately attended to. One reviewer suggests that the alarm system on a resident's room was not activated, describing a risk to safety that left them worried and calling attention to possible understaffing or lapses in routine checks.
More troubling and emotionally charged statements appear in the feedback as well. A number of reviews recount allegations of abuse, neglect, undernourishment, and even theft, claiming that a facility-wide system permits wrongdoing and that good staff are overwhelmed or outnumbered by others who are not acting in residents' best interests. One reviewer frames the issue in stark terms, accusing the staff as a whole of being "wolves in sheep's clothing," and vowing to tell their mother's story across the region to push for change or shutdown. A related account describes a family member with cancer who was admitted for therapy and left in bed for an extended period, waited hours for pain medication, and experienced a strong odor and overall decline in condition, attributing these problems to understaffing and mismanagement.
Among the more measured comments, there are mentions of inconsistent experiences over time. A reviewer notes that two months prior the facility felt clean and wonderful, but since then it has developed a persistent odor and safety concerns, including several falls and a perception that the resident is often left alone. Another commenter recognizes a well-trained and friendly staff and environment but admits that they do not have enough information to form a complete judgment and would appreciate hearing experiences from others.
Taken together, the collection of reviews presents Magnolia Manor-Greenwood as a place of strong, positive caregiving in some families' experiences, with a number of staff members singled out for their dedication, responsiveness, and professional competence. At the same time, other families report serious concerns about understaffing, communication gaps, environmental cleanliness, safety, and even allegations of abuse or neglect. The spectrum suggests that experiences can vary significantly by unit, shift, and individual staff members, and the overall impression is that prospective families should engage directly with the facility - request tours, speak with multiple staff members, assess the current environment and staffing levels, and seek out recent resident and family feedback - to form a balanced view of Magnolia Manor-Greenwood at the time of any decision.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Magnolia Manor - Greenwood is an assisted living community located in Greenwood, SC. Our community offers a wide range of amenities to make every resident's life comfortable and enjoyable.
For our residents' convenience, we have a beauty salon where they can pamper themselves and keep up with their grooming needs. We also provide cable or satellite TV in each resident's room for entertainment purposes.
Transportation is made easy with our community-operated transportation services, which can take residents to various destinations such as shopping centers or social events. In addition, we have transportation arrangements available specifically for non-medical appointments as well as doctors' appointments.
Our residents can stay connected with their loved ones through our computer center and Wi-Fi/high-speed internet services. For dining options, we offer restaurant-style dining in our elegant dining room, where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions are also taken into consideration.
To promote physical wellness, we have a fitness room equipped with exercise equipment to encourage regular physical activity. Our wellness center provides ongoing support for mental health and wellbeing.
Residents can relax in our beautiful outdoor spaces such as gardens and outdoor seating areas. Our small library offers a quiet space for reading and relaxation.
We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services on a regular basis. Each resident has a private bathroom for their convenience.
Our dedicated staff is available 24/7 with a call system that ensures immediate assistance when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our trained caregivers.
Medication management is an essential part of our care services to ensure that residents take their medications safely and on time. We also offer special dietary plans including diabetes diets to meet individual needs.
Residents can engage in various activities throughout the day, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by our staff. Our concierge services are available to assist with any special requests or needs.
For convenience, we have two cafes, numerous pharmacies, physicians, restaurants, and places of worship in close proximity to our community. In case of emergencies or medical needs, there is a hospital nearby.
At Magnolia Manor - Greenwood, we strive to provide an enriching and comfortable living environment for our residents by offering exceptional care services and a plethora of amenities.
Magnolia Manor - Greenwood is located at 1415 Parkway Drive, Greenwood, SC 29646 in Greenwood County, South Carolina
Magnolia Manor - Greenwood on seniors.fyi includes 5 photos including images showing interior, windows, bedroom, living room, seating area, decor, dining, lighting fixtures, and more.
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