Southland Health Care Center in Florence, SC

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    A parking lot in front of a building with a visible sign and trees in the background.

  • Dining

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    Southland Health Care Center, a facility dedicated to providing healthcare services.

Southland Health Care Center in Florence, SC

Information last verified:

722 South Dargan Street, Florence, SC 29506

For more information about senior living options: (844) 490-3973

3.4 from 29 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
2
1 stars
9

Overall Review of Southland Health Care Center

Pros

  • pro The staff were great to work with.
  • pro Her stay at Southland Health Care Center was a great experience.
  • pro From the moment she arrived, the staff were warm, attentive, and genuinely caring.
  • pro The therapists were knowledgeable and encouraging, helping her regain her strength and confidence.
  • pro The facility was clean and comfortable, and she felt safe and well cared for throughout her stay.
  • pro Communication with the family was excellent, and questions or concerns were addressed promptly.
  • pro Thanks to the dedicated team at Southland, her recovery was great.
  • pro A wonderful CNA named Sam made the time spent there bearable.
  • pro Sam's kindness and compassionate spirit were evident toward all the patients she cared for.

Cons

  • pro The facility was described as needing to be shut down immediately and not recommended for loved ones.
  • pro Call bells were left unanswered for long periods, with staff turning off lights and continuing their work.
  • pro Care was characterized as minimal, with safety measures like mats missing after a fall.
  • pro There were reports of incorrect medications and wrong patient transport, indicating poor clinical oversight.
  • pro An aide allegedly injured a resident with force, and there was a lack of prompt emergency care or transparency about investigations.
  • pro Packages were stolen with no explanation given.
  • pro The staff were described as overworked, undertrained, and lacking interpersonal skills, with some patients treated rudely.
  • pro Rooms were dirty and roaches were present.
  • pro The reviewers suggested the facility may prioritize profit over resident well-being.

Review

Southland Health Care Center in Florence, SC is best suited for families seeking short-term rehabilitation with strong therapy teams and a homey, reassuring atmosphere. The reviews repeatedly praise the warmth and attentiveness of the staff, the knowledge and encouragement of the therapists, and a facility that feels clean, safe, and comfortable. When rehab is the priority, this center can deliver meaningful gains: patients often leave with improved strength and confidence, buoyed by a therapy program that is well-regarded by families. The rooms and common areas are described as roomy and inviting, contributing to a sense of security during a vulnerable recovery period. For families who value clear communication and a hands-on rehab experience, Southland stands out compared with many peers in the area.

However, serious caveats accompany these strengths. Those considering long-term residency or dementia care should carefully weigh alternatives, because multiple reviews document troubling lapses in basic care, responsiveness, and safety. The most vocal accounts describe delays in answering calls, understaffing, and a perception that some workers are overworked and undertrained. Instances of inadequate response times, a lack of safety measures on early nights, and neglectful bedside practices raise red flags for anyone counting on consistent, around-the-clock supervision. For families focused on stability and predictable daily routines, these concerns push Southland into a category where alternatives may offer greater reassurance.

Taken together, the positive aspects, effective rehab, compassionate frontline staff, and a homey setting, partially offset the major drawbacks for those pursuing brief, goal-oriented stays. The therapists’ expertise and the facility’s emphasis on rehabilitation create tangible value: measurable progress in mobility, clearer communication about progress and next steps, and a reassuring sense of care during a patient’s most vulnerable weeks. A standout CNA noted in multiple accounts, and other staff members who genuinely connect with residents, reinforce the impression that frontline caregivers can excel when conditions allow. In scenarios where the primary objective is returning to independence after surgery or illness, these pros can overwhelm the negatives, making Southland a reasonable choice if the end date of care is clearly defined and the rehab team remains engaged.

The downsides cannot be ignored, especially for families planning longer stays or ongoing support needs. Reports of falls without adequate fall-prevention measures, towels and mats missing, and inadequate timely bedside assistance point to real safety vulnerabilities. Cleanliness concerns, including roaches noted during visits, and scenes of residents left with unaddressed soiled linens, undermine confidence in daily quality of life. Beyond hygiene, documented incidents, medication questions, misdirected transport, and a few episodes suggesting miscommunication or mismanagement, cast doubt on the consistency of care. Even when some staff demonstrate genuine care, the perception that staffing is thin and processes are inconsistent creates a risk profile that should be a central factor in any decision-making process.

For families weighing options, practical steps can clarify the fit. Seek a direct tour focused on routine day-to-day operations: how quickly a call bell is answered, how falls and accidents are reviewed, what staffing ratios look like on various shifts, and how transport and physician appointments are coordinated. Request to see recent state inspection reports and any internal incident logs, and ask bluntly about measures taken after past concerns. A conversation with the rehab director can illuminate whether the current staffing plan remains adequate and whether any enhancements, training, scheduling, or supervisory oversight, are in place. If long-term care is the goal, consider parallel visits to other facilities with stronger safety records and clearer accountability frameworks to ensure a reliable, consistent standard of care.

In conclusion, Southland Health Care Center represents a pragmatic pick for short-term rehab where therapy quality and a supportive, home-like environment are the primary aims. Families should proceed with lucid expectations: meaningful rehabilitation gains and responsive frontline care are achievable, yet long-term safety and consistent daily care require careful scrutiny and, potentially, comparison with other options. For residents needing extended oversight, higher supervision, or a consistently spotless safety track record, ventures to alternatives are strongly recommended. When the decision hinges on recovery goals and the ability to return home promptly, Southland remains a legitimate contender, provided due diligence is performed, transparency is demanded, and clear milestones are established for the anticipated length of stay.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Florence Regional (2 miles away) Florence Regional (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Southland Health Care Center in Florence, SC is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homelike environment with fully furnished accommodations, private bathrooms, and housekeeping services. Residents can enjoy the beautiful outdoor spaces, such as the garden, or engage in various activities and entertainment options available on-site.

For convenience and connectivity, Southland Health Care Center offers amenities like Wi-Fi/high-speed internet, a computer center, and cable or satellite TV. Transportation needs are also catered to with community-operated transportation for non-medical purposes and arrangements for transportation to doctors' appointments.

The dining experience at Southland Health Care Center is exceptional, with restaurant-style dining and meal preparation catered to special dietary restrictions such as diabetes diets. Residents can relish delicious meals while meeting their nutritional needs.

A wide range of care services is provided 24/7 to ensure the safety and well-being of residents. These include assistance with activities of daily living, bathing, dressing, transfers, and medication management. Additionally, there is a mental wellness program in place to support residents' emotional health.

Engagement in fulfilling activities is strongly encouraged at Southland Health Care Center. Residents can participate in scheduled daily activities organized by the staff or take part in resident-run activities for a sense of community involvement. Fitness programs help maintain physical well-being while planned day trips offer exciting opportunities for exploration.

Located conveniently near various amenities within close proximity such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures easy access to essential services for residents and their families.

Overall, Southland Health Care Center combines exceptional care services with numerous amenities to provide a comfortable and enriching assisted living experience for its residents in Florence, SC.

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Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (0.2 miles)
  • Pharmacy Express (0.8 miles)
  • Longs Drugs (1.2 miles)
  • Nobles, Meredith Hopehealth (1.2 miles)
  • Lowcountry Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)

Restaurants

  • Wendy's (0.2 miles)
  • Papa John's Pizza (0.3 miles)
  • Da Massimo Ristorante Italiano (0.3 miles)
  • Maryland Fried Chicken (0.3 miles)
  • Town House Drive-In Restaurant (0.6 miles)
  • Long Grain Cafe (0.6 miles)
  • Venus Pancake House (0.8 miles)

Hospitals

  • Regency Hospital (0.3 miles)
  • Regency Hospital Of Florence (0.3 miles)
  • Carolinas Rehabilitation Hospital (0.3 miles)
  • McLeod Regional Medical Center (0.9 miles)
  • Emergency Department, McLeod Children s Hospital (0.9 miles)
  • Hospice Mcleod (1 miles)
  • Palmetto Pee Dee Behavioral Health (1 miles)

Physicians

  • Griffin Plastic Surgery (0.3 miles)
  • Pee Dee Radiology Group (0.4 miles)
  • Windham Gynecology (0.5 miles)
  • Dr. William N. Boulware, MD, FACP (0.5 miles)
  • Internal Medicine Specialists of Florence (0.5 miles)
  • Florence Orthopedic Associates Pa (0.7 miles)
  • Regional Health & Testing Center (0.7 miles)

Parks

  • Timrod Park (0.4 miles)
  • Lucas Park (0.7 miles)
  • Florence Veterans Park (1.1 miles)

Theaters

  • Julia 4 Cinema (0.6 miles)

Transportation

  • Amtrak (1.1 miles)

Cafes

  • Starbucks (1.9 miles)
  • Bean Bar (3.3 miles)

Places of Worship

  • Highland Park United Methodist Church (2 miles)

Frequently Asked Questions

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