Southland Health Care Center in Florence, SC

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  • Interior

    A view of a hospital hallway with patient rooms and clean floors.
  • Building

    A parking lot in front of a building with a visible sign and trees in the background.
  • Dining

    An empty dining area set with green tablecloths, featuring neatly arranged tables and wooden flooring.
  • Landscaping

    A beautiful day with clear skies, showcasing a residential building surrounded by greenery and a parking area.
  • Outdoor

    Entrance to Southern Health Center, showcasing the facility's sign amidst a well-kept landscape.
  • Pathway

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  • Healthcare

    Southland Health Care Center, a facility dedicated to providing healthcare services.

Southland Health Care Center in Florence, SC

722 South Dargan Street, Florence, SC 29506

For more information about senior living options: (844) 490-3973

3 from 22 reviews
5 stars
8
4 stars
3
3 stars
0
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2
1 stars
9

Skilled Nursing Facility

Overall Review of Southland Health Care Center

Pros

  • pro The office staff is helpful.
  • pro A wonderful CNA named Sam made the time spent there bearable, with kindness and a compassionate spirit toward the patients.
  • pro It is considered one of the better nursing homes by the reviewer.
  • pro The reviewer is pleased with the care provided to their grandma.
  • pro The facility seems to be on top of everything, with physical needs well taken care of.
  • pro The center is described as wonderful, with the staff being good to the mom and all patients.
  • pro Southland Health Care Center was described as a very nice facility, with friendly staff and large rooms, contributing to a homey atmosphere.

Cons

  • pro The place should be shut down immediately due to severe safety and care failures.
  • pro The quality of care provided falls far below basic standards and is unacceptable.
  • pro The staff often seem indifferent and respond slowly, making residents feel like they're a bother.
  • pro There were serious safety lapses, such as no mats after a fall and mismanaged transport.
  • pro An aide allegedly injured a resident, and the facility lacked transparency about investigations and emergency care.
  • pro Packages were stolen with no adequate explanation or resolution.
  • pro The staff are overworked and undertrained, lacking essential interpersonal skills.
  • pro Rooms are dirty and roaches are present, indicating poor hygiene.
  • pro Residents are left in soiled conditions or sitting in waste for hours.
  • pro There are concerns that medications may have been given incorrectly.
  • pro The facility appears to prioritize profit over residents' well-being.
  • pro Families are urged to seek other options due to negative experiences and rapid declines in health.

Review

Southland Health Care Center in Florence is best suited for families seeking a homey, roomier environment where caregiving quality can be actively supervised and advocated for. It may work for residents who require moderate assistance and value a pleasant, apartment-like setting more than a consistently high level of clinical responsiveness. It is not the right fit for those with high-acuity needs, frequent medical oversight requirements, or a expectation of uniformly reliable, rapid response to help calls. Families prepared to be hands-on and to vet care closely will find some redeeming features, but the facility is not a safe default for most seniors who deserve steady, predictable care.

The dominant caution is clear: the day-to-day experience is plagued by serious inconsistencies in safety, cleanliness, and responsiveness. Visitors repeatedly describe long delays after signaling for assistance, with one instance of waiting over 10 minutes before a nurse acknowledged a request, and another report of a 45-minute wait. Multiple accounts describe inadequate safety measures - no bed mats after a fall, insufficient oversight of high-risk residents, and a troubling pattern of basic hygiene lapses such as dirty sheets or meals left in rooms. Transport mixups, misplaced appointments, and a lack of transparency around incidents further undermine trust in the facility's governance and daily operations.

On the flip side, there are notable positives that keep some families hopeful. Office staff are described as helpful, and there are indeed caregivers who show genuine compassion - one CNA named Sam earns repeated praise for kindness and professional care. Several observers mention that the rooms are larger and the facility has a homey atmosphere that can feel more comfortable than other nursing homes. A few families also report that, while not flawless, the overall environment is better or comparable to other local options they considered. These clearer bright spots demonstrate that the operation has capable individuals and some meaningful strengths, even if they are inconsistently delivered.

Those strengths, however, fail to offset the primary concerns for families with significant safety or quality worries. A facility's value hinges on reliable, timely care, consistent cleanliness, transparent incident handling, and respect for residents' dignity. When the core issues include medication concerns, injuries without immediate medical attention, and unexplained gaps in basic housekeeping, the incidental positives become voluntary comforts rather than dependable foundations. In short, the good moments may exist, but they do not compensate for the ongoing risk of neglect and disorganization that many families cite.

Given the pattern, alternatives deserve serious consideration before committing long-term. Several reviewers urge families to explore other options thoroughly, highlighting the possibility that ownership affiliations or past citations reflect systemic issues. Specific comparisons point toward Bethea or other facilities where staff appears more consistently engaged and where transferability of care plans is clearer. For those who must maintain post-acute rehab, memory care, or higher levels of medical supervision, the risk-reward balance currently leans toward choosing a different community unless substantial, verifiable improvements are demonstrated and sustained.

The bottom line is practical and decisive: Southland Health Care Center offers a modest upside in environment and select compassionate staff, but it is overwhelmed by safety, cleanliness, and responsiveness flaws that jeopardize resident welfare. Families should enter with a demanding due-diligence mindset - observe multiple shifts, speak with current residents and families, review incident logs and state inspection reports, and insist on transparent escalation processes. If the care needs are non-trivial or if rapid, dependable assistance is non-negotiable, alternatives should be prioritized. For those intent on giving Southland a careful, supervised chance, establish ironclad care plans, frequent reviews, and explicit expectations to avoid the drift that numerous reviews warn about.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Florence Regional (2 miles away) Florence Regional (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Southland Health Care Center in Florence, SC is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homelike environment with fully furnished accommodations, private bathrooms, and housekeeping services. Residents can enjoy the beautiful outdoor spaces, such as the garden, or engage in various activities and entertainment options available on-site.

For convenience and connectivity, Southland Health Care Center offers amenities like Wi-Fi/high-speed internet, a computer center, and cable or satellite TV. Transportation needs are also catered to with community-operated transportation for non-medical purposes and arrangements for transportation to doctors' appointments.

The dining experience at Southland Health Care Center is exceptional, with restaurant-style dining and meal preparation catered to special dietary restrictions such as diabetes diets. Residents can relish delicious meals while meeting their nutritional needs.

A wide range of care services is provided 24/7 to ensure the safety and well-being of residents. These include assistance with activities of daily living, bathing, dressing, transfers, and medication management. Additionally, there is a mental wellness program in place to support residents' emotional health.

Engagement in fulfilling activities is strongly encouraged at Southland Health Care Center. Residents can participate in scheduled daily activities organized by the staff or take part in resident-run activities for a sense of community involvement. Fitness programs help maintain physical well-being while planned day trips offer exciting opportunities for exploration.

Located conveniently near various amenities within close proximity such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures easy access to essential services for residents and their families.

Overall, Southland Health Care Center combines exceptional care services with numerous amenities to provide a comfortable and enriching assisted living experience for its residents in Florence, SC.

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Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (0.2 miles)
  • Pharmacy Express (0.8 miles)
  • Longs Drugs (1.2 miles)
  • Nobles, Meredith Hopehealth (1.2 miles)
  • Lowcountry Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)

Restaurants

  • Wendy's (0.2 miles)
  • Papa John's Pizza (0.3 miles)
  • Da Massimo Ristorante Italiano (0.3 miles)
  • Maryland Fried Chicken (0.3 miles)
  • Town House Drive-In Restaurant (0.6 miles)
  • Long Grain Cafe (0.6 miles)
  • Venus Pancake House (0.8 miles)

Hospitals

  • Regency Hospital (0.3 miles)
  • Regency Hospital Of Florence (0.3 miles)
  • Carolinas Rehabilitation Hospital (0.3 miles)
  • McLeod Regional Medical Center (0.9 miles)
  • Emergency Department, McLeod Children s Hospital (0.9 miles)
  • Hospice Mcleod (1 miles)
  • Palmetto Pee Dee Behavioral Health (1 miles)

Physicians

  • Griffin Plastic Surgery (0.3 miles)
  • Pee Dee Radiology Group (0.4 miles)
  • Windham Gynecology (0.5 miles)
  • Dr. William N. Boulware, MD, FACP (0.5 miles)
  • Internal Medicine Specialists of Florence (0.5 miles)
  • Florence Orthopedic Associates Pa (0.7 miles)
  • Regional Health & Testing Center (0.7 miles)

Parks

  • Timrod Park (0.4 miles)
  • Lucas Park (0.7 miles)
  • Florence Veterans Park (1.1 miles)

Theaters

  • Julia 4 Cinema (0.6 miles)

Transportation

  • Amtrak (1.1 miles)

Cafes

  • Starbucks (1.9 miles)
  • Bean Bar (3.3 miles)

Places of Worship

  • Highland Park United Methodist Church (2 miles)

Frequently Asked Questions

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