Pruitthealth-Conway At Conway Medical Center
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2379 Cypress Circle, Conway, SC 29526
For more information about senior living options: (844) 490-3973
The staff went out of their way to help and showed genuine care for the patients. The care and compassion shown to patients and their families were exceptional. From day one, the staff were welcoming and became part of the extended family. The facility was spotless and very clean, creating a positive healing environment. Therapists were knowledgeable, caring, and dedicated, providing excellent therapy services. The nursing, rehabilitation, and social work teams provided clear communication and strong support. The atmosphere was friendly and homelike, with staff making residents feel valued and cared for.
The facility should be shut down. The director of nursing scheduled only one certified nursing assistant for 27 patients on weekends, with no CNA on some shifts. Falls occurred frequently and were often not documented or communicated to families. Meals were served cold and late, with no alternative menu. Discharge planning failed to arrange a bed and wheelchair before discharge, causing delays and extra costs. Medications were administered with significant delays, with nausea meds sometimes not given for hours. The facility was very poorly run, with leadership providing little information or help with aftercare. The reviewer would not recommend this facility to anyone.This community is best suited for families seeking a recovery-focused environment for an aging loved one, with the strongest value for those who prioritize hands-on rehabilitation and compassionate end-of-life support. PruittHealth-Conway tends to deliver standout therapy services, and several reviews highlight an emphasis on patient comfort, attentive aides, and a care team that truly engages with residents and their families. The setting can feel homelike and welcoming, with confirmed strengths in physical, occupational, and speech therapy, alongside hospice teams that provide steady emotional and practical support. When recovery or transition to home is the goal, this campus emerges as a compelling option, especially for those who value a warm staff culture and the reassurance that staff “care about the patient” beyond routine tasks.
Those who may want to consider alternatives include families who cannot tolerate persistent staffing gaps or who require near-perfect discharge logistics. Several reviewers flag issues that run deeper than occasional glitches: inconsistent medication timing, delays in care, and disjointed discharge planning that leaves families scrambling for essentials like home health services or equipment. Instances of understaffing on weekend shifts, missed or late meals, and gaps in communication about a resident’s condition or discharge date surface with enough frequency to warrant serious consideration. For a loved one whose safety depends on strict, reliable operations and timely responses, these patterns could outweigh the positive therapeutic culture.
The core pros, high-caliber therapy teams, responsive aides, and a caring nursing staff, often offset meaningful drawbacks, but not uniformly. The most persuasive offset is the demonstrated commitment of therapists and rehab professionals who sustain momentum on mobility, strength, and activities of daily living, even during staffing strains. Families repeatedly credit physical and occupational therapists for going the extra mile, sometimes delivering weekend sessions and maintaining a hopeful, proactive tone. The hospice and social work teams are praised for emotional support, clear communication with families, and practical help during end-of-life care, softening the impact of operational hiccups. Cleanliness and a generally pleasant, engaged atmosphere further reinforce the sense that residents are treated with dignity and respect.
Still, the negative threads can pull the overall experience away from ideal for certain residents. Several reviews recount prolonged delays in medication administration, incomplete dressing or wound-care changes, and even episodes of soiled linens that underscore gaps in routine housekeeping or supervisory oversight. Discharge coordination is another weak point in multiple accounts: schedules for hospital bed delivery or home equipment can lag, and families report last-minute costs or ambiguous discharge timelines. The most alarming narratives accuse chronic understaffing and leadership gaps, including one sharp call for shutdown due to unsafe conditions on some shifts. Taken together, these patterns temper the otherwise strong rehabilitative value and hospice compassion, especially for residents who require consistent, predictable care.
Despite the concerns, a sizeable portion of families describe a genuinely positive, almost familial culture. The on-site atmosphere is described as bright and supportive, with staff that “goes above and beyond” to accommodate requests, encourage patient participation in activities, and connect families with therapy goals. The presence of animals, open visitation policies, and structured activity calendars contribute to a sense of livability that many long-term care facilities struggle to achieve. When a resident’s days hinge on meaningful engagement, and when families want to see their loved one participate in social and therapeutic routines, the positives here can be compelling enough to choose PruittHealth-Conway, provided diligence is exercised around the drawbacks.
For families weighing options, the prudent approach is explicit, granular inquiry. Seek a concrete staffing model for the unit where your loved one will reside, including nurse-to-patient and aide-to-patient ratios across shifts, with a focus on weekends. Ask for a detailed discharge plan that includes bed availability, delivery timelines, and a clear pathway to home health services or post-acute care. Request a written medication administration protocol and a transparent escalation process for delays. Inquire about recent survey findings and the facility’s action plan for any cited deficiencies. Most importantly, request contact opportunities with the lead nurse and social worker to observe whether ongoing communication feels proactive and dependable.
In summary, PruittHealth-Conway stands out for families who prize robust therapy, compassionate hospice care, and a welcoming, human-centric staff culture. It is a solid choice for recovery and end-of-life support when operations run smoothly and discharge logistics stay coordinated. However, the care experience can be compromised by staffing variability, gaps in medication timing, and discharge planning hurdles that leave families frustrated. If those operational risks are not tolerable, or if a facility must demonstrate unwavering reliability across every shift, others in the market may provide a steadier baseline. The decision should hinge on a candid assessment of whether the rehab strength and heartfelt caregiving sufficiently outweigh the recurring concerns around staffing, communication, and transition planning.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Myrtle Beach International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth-Conway at Conway Medical Center in Conway, SC, is an assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room to provide residents with various forms of entertainment and relaxation. The community also has a dining room where residents can enjoy restaurant-style dining, as well as a small library for those who love reading.
Residents at Pruitthealth-Conway have access to private bathrooms and fully furnished accommodations for their comfort. They can also take advantage of the outdoor space and garden to enjoy fresh air and nature. The community provides housekeeping services to ensure that the living environment remains clean and tidy at all times.
Furthermore, Pruitthealth-Conway offers move-in coordination and transportation arrangement services to assist residents with their relocation needs and non-medical transportation requirements. For individuals who require medical appointments, the community provides transportation arrangements to doctors' appointments. Additionally, there is a wellness center available for residents to focus on their overall well-being.
In terms of care services, the community has 24-hour call systems and supervision to ensure that residents are always safe. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management for those who require it. Special dietary restrictions are accommodated through diabetes diets and other specific meal preparations.
Residents at Pruitthealth-Conway can enjoy various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs and preferences.
The community is conveniently located near three cafes, three pharmacies, twenty physicians, eight restaurants as well as three hospitals nearby which provide accessibility and convenience for residents.
Overall, Pruitthealth-Conway at Conway Medical Center offers an array of amenities and care services in a comfortable and supportive environment for seniors in Conway, SC.
Pruitthealth-Conway At Conway Medical Center is located at 2379 Cypress Circle, Conway, SC 29526 in Horry County, South Carolina
Pruitthealth-Conway At Conway Medical Center on seniors.fyi includes 5 photos including images showing windows, interior, landscaping, living room, television, decor, dining, sunroom, and more.
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