Brookdale Conway

Pros

• The staff at Brookdale Conway is described as very friendly, helpful, and caring towards residents and their families.
• Families appreciate the personalized experience due to the smaller facility size, allowing for closer attention to individual needs.
• Residents enjoy a variety of activities that promote socialization and engagement with others in the community.
• The maintenance staff is commended for going above and beyond to assist residents and their families.
• Many reviewers express satisfaction with the cleanliness and overall upkeep of the facility.
• Several families mention that their loved ones are happy with the meals provided, despite some variability in food preferences.
• Communication from the administration is noted as being responsive and effective, keeping families informed about their loved ones’ care.
• Overall experiences shared by families indicate a strong sense of community and support among both residents and staff at Brookdale Conway.

Cons

• The facility seemed very dark, and the one-bedroom apartment was unbelievably small, making it a poor option for their loved one.
• The staff appeared to be overstretched and understaffed, leading to frustrations with communication and care.
• The quality of food was not always great, causing dissatisfaction among residents.
• There were concerns regarding the adequacy of memory care services provided for residents with dementia.
• Some residents experienced neglect, such as being left sitting at cleared tables for extended periods.
• Issues with laundry service included improper washing and drying, resulting in shrunk clothing and misplaced articles.
• Despite the pleasant environment, there were significant shortcomings in patient care for those with specialized needs like dementia.
• Overall impressions during tours were unimpressive due to a lack of engagement from staff members showing around potential residents.

Review

Brookdale Conway has garnered a variety of reviews from families and loved ones of current residents, reflecting a spectrum of experiences. Many reviewers express appreciable sentiments regarding the friendly and caring staff, highlighting the personalized attention their loved ones receive. The community's environment is described as bright and social, which many find inviting. One family remarked that even during the first day at Brookdale, the maintenance staff were exceptionally helpful by carrying their belongings to their loved one’s room, indicating a level of commitment to service that resonates with residents’ families. Additionally, several reviews commend the staff for their responsiveness and attentiveness to residents' needs; one reviewer noted how willing the team was to communicate and provide support whenever concerns arose.

However, not all feedback is uniformly positive. Some families reported significant issues with staffing levels. A recurring theme in the reviews is an overarching concern about understaffing, particularly during weekends, which can affect both resident care and overall satisfaction. While many families appreciate the skill and friendliness of the staff members they encounter, they also emphasize that increased staffing is essential for providing consistent care – especially for residents requiring specialized assistance related to conditions such as dementia.

Dining experiences at Brookdale Conway have been met with mixed reviews. While some residents enjoy meals provided by the facility, others have expressed dissatisfaction regarding food quality or variety. A few families have mentioned that their loved ones do not always find meal options satisfactory and suggest improvements in this area would greatly enhance resident satisfaction. Despite these complaints about food quality, several individuals still appreciate how actively involved staff are in engaging residents with activities during mealtimes.

When it comes to living spaces within Brookdale Conway, opinions vary significantly across different perspectives. While some reviewers found apartment sizes comfortable enough for their loved ones' belongings — noting studio apartments could accommodate necessary items — others thought that certain accommodations lacked adequate space or felt too small overall. For those looking for a larger community environment where their loved ones might socialize with more peers, Brookdale's relatively small resident population (around 30-40) was seen as a drawback.

Conversely, some families value this smaller size because it offers personalized care tailored more closely to individual needs rather than treating each resident as another face in a crowd. Reviews from family members who opted for Brookdale Conway due to its intimate setting emphasized that it allowed them better peace of mind knowing their relatives were receiving dedicated attention within a nurturing environment aimed at improving quality of life through various activities—effective communication being key when addressing specific requirements or preferences.

Lastly, despite demonstrating positive interactions between staff and residents along with some high praise for cleanliness and upkeep throughout common areas of Brookdale Conway, there are calls for improvement concerning memory care programs specifically designed for individuals dealing with cognitive decline like dementia. Reviewers noted concerns over insufficient engagement opportunities tailored explicitly around memory care needs; suggestions point toward enhancing activity programming designed to cater effectively to those challenges while ensuring comprehensive monitoring practices around nutrition-sensitive needs remain intact.

In conclusion, while numerous testimonials underline strengths identified through compassionate service delivery at Brookdale Conway—from diligent assistance by personal aides to positive social atmospheres—there remains critical feedback urging facility management towards optimizing staffing levels alongside revamping dining experiences and refining memory care offerings across their community structure itself.

This part of Conway, South Carolina, offers a convenient and easily accessible location for senior living. With several medical facilities such as Carolina Bays Ent, Waccamaw Primary Care, and Friendship Free Medical Clinic located within a short distance, residents can access healthcare services with ease. There are also pharmacies like CVS and Walgreens nearby for medication needs. The area provides a variety of dining options ranging from fast-food chains like McDonald's and Burger King to more upscale restaurants like Soho 544, catering to different preferences. In addition, the proximity to parks such as The Park and Grand Park allows for outdoor recreational activities. For those who enjoy coffee, cafes like Rustic Roast and Starbucks are available nearby. Overall, this area offers a well-rounded mix of amenities and services suitable for seniors looking for a comfortable living environment.

Physicians

• Carolina Bays Ent (0.1 miles)
• Waccamaw Primary Care (0.3 miles)
• Coastal Carolina OBGYN (0.3 miles)
• Friendship Free Medical Clinic (0.4 miles)
• Careteam (0.4 miles)
• Pyle, Pamela Friendship Medical Clinic (0.4 miles)
• Conway Physicians Group Family Medicine at Singleton Ridge (0.6 miles)

Restaurants

• McDonald's (0.2 miles)
• Soho 544 (0.4 miles)
• Burger King (1.5 miles)
• The Coop (1.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (3.1 miles)
• McDonald's (3.1 miles)
• Sonic Drive-In (3.3 miles)

Hospitals

• Conway Hospital (1.1 miles)
• Conway Medical Center (1.1 miles)
• Lighthouse Care Center of Conway (1.3 miles)
• Conway Medical Center (5.1 miles)

Cafes

• Rustic Roast (1.3 miles)
• Starbucks (3 miles)
• Starbucks (3.2 miles)
• Tidal Creek Brewhouse (8.8 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (3.1 miles)
• Southside Pharmacy (4.4 miles)
• CVS Pharmacy (4.8 miles)
• Nye's Pharmacy (4.9 miles)
• Medicine Mart Pharmacy (5.3 miles)
• Walgreens (5.4 miles)

Parks

• The Park (5.6 miles)
• Grand Park (8.7 miles)

Places of Worship

• Waccamaw House of Worship (7.7 miles)
• Word of Life Christian Fellowship (7.7 miles)

Transportation

• Myrtle Beach International Airport (MYR) (8.5 miles)
• TSA Security (8.6 miles)