1150 State Road, Cheraw, SC 29520
For more information about senior living options: (844) 490-3973
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The collection of reviews about Cheraw Rehabilitation Center paints a picture of a facility that can feel like a lifeline to families in crisis, while also presenting serious concerns about how some residents and their loved ones are treated. On the hopeful side, one heartfelt message describes a son named Chris who was seriously injured in a motor vehicle accident in May. The family recalls the terrifying moment of learning about the accident and then explains how Chris underwent multiple surgeries, struggled to feed himself, and had no mobility before arriving at Cheraw for physical therapy. According to this account, the entire staff - nursing, administration, activities, housekeeping, physical therapy, dietary, and even the residents - contributed to a remarkable recovery. The writer emphasizes how Chris went from needing a lift to move from bed to chair to walking again, and how he appeared physically and mentally stronger than he had in a long time. They recount Thanksgiving visits where the facility welcomed them warmly, praised the cleanliness of the environment, and met many engaging residents. The overarching sentiment is one of deep gratitude and heartfelt blessing for the caregivers who helped their only son regain independence, with a nod to the demanding nature of the job and a wish for happy holidays to the entire staff.
In stark contrast to that glowing portrayal, another reviewer delivers a vivid, painful indictment of Cheraw Rehabilitation Center as a place where neglect and discord shaped a family's last memories with a loved one. This account centers on a mother who was dying of cancer, with the family alleging that staff failed to check on her as needed and that questions raised at the front desk went unanswered. The reviewer describes a tense dynamic where a sister with power of attorney influenced communications, and where staff allegedly conveyed distress about the family's questions. The author claims that the sister's presence and authority created conflict within the family and that the staff's reactions were marked by rudeness and gossip rather than support. The reviewer rails against what they saw as alienation from the mother, a lack of compassionate engagement, and a sense that the staff prioritized internal conflicts over the resident's well-being. The January 2023 timeframe is invoked to suggest this was not an isolated incident but part of a pattern, culminating in a final day filled with grief, misunderstanding, and accusations that Christian faith and personal beliefs were used to prejudge or discipline the family rather than to care for the mother.
The same reviewer further laments the level of care around basic daily needs, recounting that soiled clothes were not changed consistently and that the overall experience felt like a failure to provide dignity in a time of vulnerability. They question the authenticity of positive online feedback, suggesting that only a couple of five-star reviews came from the same person and implying that some praise may be performative or engineered. The claim extends to a critique of the facility's leadership, with a particular mention of a manager named Angie who allegedly offered hollow assurances while not addressing the underlying issues. The emotional intensity peaks in a memory of the final day with the mother, described as a moment of shared sorrow and tears, and the reviewer concludes with a strong condemnation of the facility as a "crap place." The narrative suggests a broader worry that the facility was more interested in maintaining appearances or a good reputation than in delivering compassionate, consistent care.
Beyond these two poles of experience, there are notes from other visitors who describe more balanced or even positive impressions. One reviewer emphasizes the difficulty of choosing a long-term care facility for a loved one but reports visiting Cheraw and seeing staff who interacted effectively with residents. They observed residents being dressed, engaged in activities, eating, and socializing, and they described the building as well-kept for its age. Another visitor who came to spread the word of God recounts a welcoming reception from staff, with specific praise for a receptionist named Sherry and for the administrator and director of nursing who were diligent in overseeing care. This account conveys confidence in Cheraw's ability to provide attentive, active daily life for residents and suggests that the facility can be a reliable option for long-term care in the right circumstances.
A more disturbing note is struck by a final, grave allegation from a different reviewer who portrays Cheraw Rehabilitation Center as a place of severe neglect that contributed to a loved one's death. This account describes a father who had recently suffered a heart attack and was placed at the facility, only to be found with bruises, dry IV bags, and even remnants resembling cockroach contamination. The reviewer alleges malnutrition, rapid decline, and a death within three weeks, describing the experience as a "death trap" and expressing a sense of despondence and horror at what occurred. Such a claim, presented with emotional intensity and vivid detail, adds to the sense that for some families, the facility represents a place of danger rather than care.
Taken together, these narratives illustrate a spectrum of experiences at Cheraw Rehabilitation Center. Some families express deep gratitude for the staff's dedication and the dramatic improvement they witnessed in a loved one, underscoring the positive impact of compassionate, hands-on care and a supportive environment. Others tell a story of neglect, miscommunication, and conflict that fractured trust and left lasting wounds, including allegations of inadequate supervision, disrespectful treatment, and in at least one case, catastrophic outcomes. A few reviewers also raise concerns about the credibility of online ratings, suggesting that some favorable posts may be part of a pattern of deception or manipulation during times of grief. Altogether, the reviews reveal a facility that can be a source of comfort and healing for some families while causing profound distress for others, highlighting the vulnerability of residents and the critical importance of consistent, ethical, person-centered care.
The Chesterfield Convalescent Center in Cheraw, SC is an assisted living community that offers comprehensive care services and a wide range of amenities to ensure the comfort and well-being of its residents.
For the convenience and enjoyment of its residents, the community features various amenities such as a beauty salon for hair and grooming needs, cable or satellite TV in each room, community-operated transportation for shopping or outings, a computer center for internet access or online communication, a dining room for restaurant-style dining experiences, and a fitness room for exercise and physical activities.
The facility is fully furnished with comfortable accommodations and private bathrooms for each resident. Additionally, there is an outdoor garden space where residents can relax or engage in gardening activities. For recreational purposes, there is a gaming room and small library available.
To ensure that residents receive the necessary care and assistance, the community offers 24-hour call system monitoring and supervision. Trained staff members are available to provide assistance with daily living activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with diabetes diet options available. Meal preparation and service are provided to meet nutritional needs.
Residents at the Chesterfield Convalescent Center have access to various care services including mental wellness programs to support emotional health and well-being. Transportation arrangement is offered for non-medical purposes as well as transportation to doctors' appointments.
In terms of nearby amenities, the community enjoys easy access to cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. Activities within the community include concierge services to assist with personal requests or inquiries, fitness programs to promote physical health and vitality, planned day trips for exploration or entertainment opportunities outside of the facility's premises. Residents also have the opportunity to participate in resident-run activities as well as scheduled daily activities designed to engage them socially and mentally.
Overall, the Chesterfield Convalescent Center provides a comfortable living environment, comprehensive care services, and a range of amenities that ensure the well-being and happiness of its residents.
Chesterfield Convalescent Center is located at 1150 State Road, Cheraw, SC 29520 in Chesterfield County, South Carolina
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