Pruitthealth - Aiken

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  • Interior

    A modern and inviting reception area with elegant design elements.

  • Decor

    A beautifully arranged dining area with elegant table settings and floral arrangements.

  • Living Room

    A cozy living room featuring a warm fireplace, comfortable seating, and stylish decor.

  • Building

    A view of a building surrounded by trees and a parking area, showcasing a pleasant environment.

  • Architecture

    An inviting wooden gazebo surrounded by a well-maintained outdoor space.

  • Landscaping

    Entrance sign of UniHealth surrounded by landscaped greenery and a cloudy sky.

  • Bookshelves

    A spacious community room featuring tables and chairs, complemented by bookshelves filled with books.

  • Exercise Equipment

    A well-equipped physical therapy room featuring various exercise machines and rehabilitation tools.

  • Salon

    A cozy and modern hair salon setup with a comfortable barber chair and stylish wall decor.

  • Healthcare

    A clean and modern hospital patient room with two adjustable beds.

Pruitthealth - Aiken

830 Laurens Street North, Aiken, SC 29801

For more information about senior living options: (844) 490-3973

3.8 from 100 reviews
5 stars
60
4 stars
10
3 stars
3
2 stars
5
1 stars
22

Skilled Nursing Facility

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    Overall Review of Pruitthealth - Aiken

    Pros

    • pro The nurses at room 410 were all excellent.
    • pro Medications were given on a clockwork basis.
    • pro All of the alarms for help worked, and staff responded promptly.
    • pro Bed alarms activated when patients attempted to get up, and staff were quick to respond.
    • pro Outside-door alarms were in place and monitored.
    • pro There was lemonade, coffee, and snacks, and cups were kept full.
    • pro Outdoor areas were monitored and sheltered from sun and rain.
    • pro Activities were great, and residents enjoyed events like bingo.
    • pro The facility is clean, smells good, and staff are very friendly.
    • pro The new management team, Dustin Hoang and Traci Martin, is amazing.
    • pro The administrator is responsive, timely, and respectful.
    • pro PruittHealth Aiken provided great care for a loved one and is highly recommended.

    Cons

    • pro The aunt's urinary tract infection went untreated for two weeks, resulting in septic shock.
    • pro A nurse allegedly told the family the patient was "fine" while she was barely conscious and muttering.
    • pro The staff were described as rude to patients and visitors, with neglect due to low staffing.
    • pro A reviewer claimed some male staff are predatory and female staff would look the other way.
    • pro A grandfather's medications were not given unless the family intervened, worsening his condition.
    • pro Transportation is nonexistent and bell alarms take too long to get a response.
    • pro Management is accused of ignoring negative reviews and failing to address patient concerns.
    • pro A family member said a week-long infection was not escalated to the hospital and vitals were misrepresented by nurses.

    Review

    PruittHealth in Aiken presents a wide spectrum of experiences, with many families recounting overwhelmingly positive periods of rehab, therapy, and everyday care, while others describe alarming lapses that they say endangered their loved ones. The collective impressions touch on staffing consistency, responsiveness to alarms, the quality of meals and activities, and the overall clinical oversight. Taken together, the reviews portray a facility that can feel like a well-run rehab center to some families and a place of serious safety concerns to others, depending on who is caring for a patient and when.

    Several accounts describe deeply troubling medical neglect that allegedly led to life-threatening situations. One family story centers on a relative with urinary symptoms who did not receive antibiotics for two weeks, culminating in septic shock in the ICU. The reviewer recalls a nurse dismissing the severity of the situation and later encountering a patient in a barely conscious state, with family members feeling that critical care was withheld or delayed. The same family signals intent to pursue legal action, underscoring a conviction that such neglect is unacceptable. These complaints emphasize failures in timely diagnosis, communication, and administration of treatment, and they color the facility's reputation for some readers as a place where patient safety can be compromised.

    Amid these grave concerns, other reviewers offer a contrasting portrait of a facility that can deliver high-quality, attentive care - especially in specific units or at particular times. A resident's family praised the nurses in room 410 for dependable medication administration and a reliable alarm system. They noted all the alarms - there are several on the bed, in the bathroom, and at the doors - were functional and that staff promptly responded when alarms tripped. The description extends to the facility's security measures (outside doors that require authorization to exit) and the sense of a structured routine that keeps patients safe. In addition, these accounts celebrate accessible meals and regular snacks, outdoor time under sheltered conditions, and a robust array of activities that foster social engagement, including bingo and devotional programming. The environment feels clean and well-maintained, with fresh coffee, good food, and a sense of community.

    Other narratives focus on the rehab and long-term care aspects, highlighting positive relationships with staff and administrators. Several reviewers credit the facility's leadership for hands-on involvement, noting that the administrator is responsive and visible - sometimes even described as performing hands-on tasks in the kitchen or with maintenance if needed. The rehab team - physical therapy, occupational therapy, and speech pathology - receives frequent praise for progress and encouragement. Families mention improvements in mobility and daily functioning, with one account specifically citing how dedicated therapy helped a loved one regain walking capacity and confidence. The presence of church services and guest speakers adds to a sense of holistic, patient-centered care that goes beyond mere medical treatment.

    Alongside the praise, some reviewers recount experiences that discord with the more positive stories. A recurring theme is variability in staff demeanor and communication. Several accounts describe rude or dismissive interactions, especially toward patients or visitors, and a few mention that some staff members appear overworked or inattentive during busy times. There are cautionary notes about male staff perceived as predatory by certain family members, and about families feeling that reviews are sometimes disproportionately responded to when they lean positive, with less engagement on critical feedback. The mix of comments paints a nuanced picture: when staff are available and attentive, families describe compassionate, respectful care; when shortages or miscommunication arise, concerns about neglect or indifference surface.

    Transportation and logistical aspects also draw mixed conclusions. Some reviews point to transportation as a notable shortcoming, while other accounts emphasize timely responses, efficient discharge planning, and coordinated care transitions. Alarms, visitor policies, and the overall security of the facility get consistent attention, with several families noting that the alarms function as intended and that staff promptly address safety concerns. Yet, the perception of how well the facility communicates about changes in care or delays in treatment can color overall impressions, leaving some families feeling confident in the facility's capabilities while others feel their loved ones' needs are not being prioritized.

    Finally, there is a strong sense of loyalty and advocacy from many families. A number of reviews describe the Aiken facility as the best option in the CSRA or as a top choice in the area, especially for families seeking robust rehab services, engaged staff, and a friendly, supportive environment. Positive comments about the administrator, the quality of therapy, and the sense of community - supported by vibrant activities, social interaction, and always-present staff - underscore a belief that this is a place where loved ones can recover and thrive. Even when criticisms are raised, several reviewers conclude with praise for the care they did receive, and many recommend the facility to others based on their own experiences.

    In sum, the experiences shared about PruittHealth Aiken illustrate a facility capable of delivering excellent rehab and patient-centered care under the right circumstances, with engaged staff and a focus on safety and activity. At the same time, the reviews collectively warn of serious lapses in medical judgment and responsiveness that can jeopardize patient health when systemic issues or staffing constraints arise. For families considering care at this location, the message is clear: seek out multiple perspectives, observe care in action across shifts, ask direct questions about antibiotic administration and symptom management, and inquire about current leadership practices and staffing levels. The facility's strengths - effective rehab programs, active patient engagement, and a hands-on administrator - coexist with cautionary notes about inconsistent care and communication, underscoring the importance of thorough diligence and ongoing advocacy for loved ones whenever they enter the facility.

    Features

    Housing

    • 176 resident community capacity 176 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bush (20 miles away) Bush (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pruitthealth - Aiken in Aiken, SC is a vibrant assisted living community that offers a multitude of amenities and care services to its residents. With a focus on providing a comfortable and engaging environment, this community ensures that individuals have access to all the necessary amenities for an enjoyable and fulfilling lifestyle.

    Residents can take advantage of the beauty salon to maintain their personal appearance, while also enjoying the convenience of cable or satellite TV in their rooms. Community-operated transportation is provided to ensure easy access to nearby destinations, and a computer center is available for those who want to stay connected digitally.

    The dining room offers restaurant-style dining with delicious meals prepared by the staff, catering to special dietary restrictions such as diabetes diets. Housekeeping services are provided to maintain cleanliness and tidiness in living spaces.

    For recreational activities, residents have plenty of options including a fitness room for staying active, gaming room for entertainment, small library for leisure reading, and outdoor spaces such as gardens for relaxation. There are also daily scheduled activities and resident-run activities to encourage socialization among residents.

    Care services at Pruitthealth - Aiken include 24-hour call systems and supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with a mental wellness program to support residents' overall well-being.

    Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals; transportation arrangements are available for non-medical needs as well as doctor's appointments.

    Overall, Pruitthealth - Aiken strives to create a warm and welcoming environment where residents can thrive physically, socially, mentally while receiving personalized care and enjoying various amenities designed for their comfort and enjoyment.

    Nearby Places of Interest

    Pharmacies

    • Mjw (0.7 miles)
    • Family Pharmacy (0.7 miles)
    • Good Neighbor Pharmacy (0.7 miles)
    • CVS Pharmacy (0.9 miles)
    • Aiken Drug Co. (1.1 miles)
    • Medicine Mart Pharmacy (1.1 miles)
    • Hawthorne Pharmacy (2.7 miles)

    Physicians

    • Family Medcenter (0.8 miles)
    • Doctors Care (0.8 miles)
    • Aiken Center For Family Health (0.9 miles)
    • Dr Bauer Vaughters (1 miles)
    • Dhaliwal Randy MD (1.1 miles)
    • Center For Sight PA (1.2 miles)
    • Aiken Center For Dermatology (1.2 miles)

    Restaurants

    • McDonald's (0.9 miles)
    • Wendy's (1.1 miles)
    • Neon Fig (1.2 miles)
    • Cabanas Salvadorean Restaurant (2 miles)
    • Burger King (2.9 miles)
    • Bojangles' Famous Chicken 'n Biscuits (2.9 miles)
    • McDonald's (3 miles)

    Hospitals

    • Surgery Center of Aiken (2.3 miles)
    • Aurora Pavilion Behavioral Health (2.4 miles)

    Parks

    • Odell Weeks Activity Center (3.4 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (3.5 miles)
    • Solid Rock Baptist Church (3.9 miles)
    • Greater Faith Fellowship (4.7 miles)
    • New Zion Branch Ministries (7.1 miles)

    Cafes

    • Starbucks (3.8 miles)
    • Panera Bread (3.9 miles)

    Transportation

    • Aiken Taxi Service (4.3 miles)
    • en Municipal Airport (AIK) (5.6 miles)
    • U-Haul Neighborhood Dealer (6.8 miles)

    Theaters

    • Regal Aiken Mall (4.6 miles)

    Frequently Asked Questions

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