Mattie C Hall Health Care Ctr in Aiken, SC
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830 Laurens St NW, Aiken, SC 29801
For more information about senior living options: (844) 490-3973
The nurses at room 410 were all excellent, delivering medications like clockwork. The alarms for help worked, and staff responded promptly when needed. They provide good-tasting food with snacks and plenty of activities like bingo. The staff is friendly, caring, and dedicated to patient well-being. The facility is clean, smells good, and creates a welcoming environment. The administrator is responsive, timely, and respectful. New management, especially Dustin Hoang and Traci Martin, is amazing. Rehab services (PT, OT, and speech) are highly valued by residents and families. Church and devotional activities contribute to a positive community for residents.
This is a terrible facility. They didn't even try to give her antibiotics for two weeks, which led to septic shock. Nurse Christie thinks half dead rotting in septic shock is "fine." Some of the nurses are rude, especially in how they talk to patients and visitors. The facility is understaffed and residents are neglected. The care of residents needs a great deal of improvement; theft of residents' personal items continues. This place smells horrible and smells like urine all the time. They left my dad in bed for over six hours because they were busy and understaffed. They do not care about their residents; this is a nightmare. This place should be shut down.Mattie C Hall Health Care Ctr in Aiken is best suited for families that need robust rehabilitation services and active, engaging programming for a loved one who can tolerate variability in day-to-day care and requires vigilant oversight. When care is consistent, residents benefit from attentive therapy teams, structured activities, clean surroundings, and a degree of social contact that can aid recovery and morale. This is not a hands-off facility; it works best for families willing to stay closely involved, monitor medication administration, and intervene quickly if concerns arise. For those seeking a uniformly reliable, low-variability experience across all shifts, this community may fall short.
Explicitly, potential residents or their families should consider alternatives if care quality and safety cannot be trusted with minimal advocacy. Several reviews describe serious lapses in medical management, including antibiotics and other medications not being administered promptly, or at all, which can be life-threatening. Reports of rude or inattentive staff, understaffing, and inconsistent responsiveness to alarms or calls for help point to a pattern that may not align with expectations for 24/7 supervision. If a family cannot commit to regular, proactive monitoring or if a facility's leadership turnover and inconsistent outcomes raise questions about long-term reliability, other options deserve exploration.
The strongest positives here - where they appear consistently - center on rehab and programming. Multiple accounts praise physical therapy, occupational therapy, and speech services as a clear driver of functional gains, with staff who seem dedicated when present. The atmosphere can be clean, well-kept, and welcoming, with meals described as flavorful and a calendar full of activities, including bingo, devotional programming, and social events. Security measures and alarm systems are noted in some shifts as functioning well, and administrators who are engaged in day-to-day operations on occasion have been singled out for their hands-on approach. When these elements align, the facility can deliver meaningful recovery and a sense of community.
Yet, the downside cannot be ignored. A disproportionate number of reviews paint a troubling picture: delayed antibiotic administration, neglectful responses to family concerns, and outright neglect allegations that culminate in life-threatening situations for residents. Understaffing remains a recurring theme, with reports of rude or disengaged communication, and gaps in daily routines such as medication passes, clothing management, and general oversight. Odors, cleanliness concerns in some areas, and occasional missing personal items further cloud the experience. These factors don't merely reflect dissatisfaction - they raise legitimate questions about the facility's ability to protect vulnerable residents during high-need moments.
For families weighing a decision, the practical path is to verify current conditions directly and with discipline. Plan tours at multiple times to observe how staff respond during busy periods, and specifically request to meet the floor supervisor or administrator on duty. Ask about staffing ratios, med-pass procedures, and how quickly alarms are answered on all shifts. Inquire whether leadership has implemented concrete quality assurances or corrective actions in response to prior incidents, and seek recent examples of improved outcomes. If possible, request recent resident mobility and infection control metrics, and confirm the availability of a dedicated advocate to monitor daily care and laundry, medication, and safety protocols.
In the end, this community delivers tangible rehab value and a generally clean, active environment that can support restoration and quality of life for some residents. However, the weight of the reported safety concerns, inconsistent staffing, and inconsistent medication management cannot be dismissed. For families, the decision hinges on risk tolerance and advocacy capacity: if the ability to supervise care closely is strong and rehab needs are high, Mattie C Hall Health Care Ctr may work. If a steady, uniformly reliable care experience is non-negotiable, exploring alternatives with stronger, consistently positive safety and med-management records is strongly advised. The best course is a candid assessment of current leadership stability, staffing commitments, and an on-site trial that probes both therapy outcomes and emergency responsiveness before committing.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Bush (20 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Mattie C Hall Health Care Center in Aiken, SC is an assisted living community that prioritizes the health and well-being of its residents. With a range of amenities and care services, this facility provides a comfortable and supportive environment for seniors.
One of the standout features of Mattie C Hall Health Care Center is its commitment to providing spiritual support to residents. The community offers devotional services off-site, allowing individuals to connect with their faith and find solace in a religious setting.
The indoor common areas at Mattie C Hall Health Care Center are designed to foster social interaction and create a sense of community among residents. These spaces encourage engagement and participation in various activities, promoting mental stimulation and companionship.
In terms of care services, this assisted living community specializes in diabetic care. Staff members are trained to provide personalized assistance to individuals with diabetes, ensuring they receive proper monitoring, medication management, and lifestyle support.
Residents at Mattie C Hall Health Care Center also have access to a variety of nearby amenities. Two cafes are located in close proximity, offering convenient dining options for those who prefer eating out. Additionally, there are several parks nearby where residents can enjoy outdoor recreational activities and nature walks. 14 pharmacies ensure easy access to medications and other healthcare products.
The presence of 38 physicians within the vicinity ensures that medical care is readily available when needed. This close proximity to healthcare professionals provides peace of mind for both residents and their families.
Furthermore, the surrounding area offers ample dining options with 24 restaurants nearby. Whether residents prefer casual or fine dining experiences, they have various choices within reach.
Transportation is made easy with one transportation service nearby, which simplifies commuting for appointments or outings. Additionally, there are three places of worship near the community for those seeking spiritual connection within their local community.
Residents can also enjoy cultural experiences as there is one theater located conveniently nearby.
Finally, having two hospitals in close proximity ensures quick access to emergency medical care if required.
Overall, Mattie C Hall Health Care Center is an assisted living community that offers a comprehensive range of amenities, care services, and nearby facilities. It strives to meet the physical, emotional, and spiritual needs of its residents while providing a comfortable and nurturing environment.
This part of Aiken, South Carolina, offers easy access to essential services like pharmacies, physicians, and hospitals within a short distance. There are several dining options nearby including fast-food restaurants and local eateries for a variety of choices. Additionally, there are parks for recreational activities, places of worship for spiritual needs, cafes for social gatherings, and transportation services available for convenience. The area also features a theater for entertainment options. Overall, this neighborhood provides a mix of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment in Aiken.
Mattie C Hall Health Care Ctr is located at 830 Laurens St NW, Aiken, SC 29801 in Aiken County, South Carolina
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