Mattie C Hall Health Care Ctr

Pros

• The facility is very nice, clean, and well-maintained, with freshly painted walls and new carpets.
• The staff is cordial, although they appear to be understaffed and overworked.
• The food served at PruittHealth is reported to be very good, with residents enjoying their meals.
• There are plenty of recreational activities available for residents, ensuring they have options and do not feel bored.
• The location of PruittHealth - Aiken is convenient, being only 10 minutes away from a hospital.
• Residents benefit from entertaining events such as piano performances and group dances.
• Overall, the reviewer would recommend this facility to others in Aiken seeking care for their loved ones.

Cons

• The management at PruittHealth - Aiken was described as terrible, with reports of neglect and poor oversight regarding patient care.
• There were instances where the sister was allowed to sign herself out despite not being clinically able to make such decisions, leading to confusion and frustration.
• Patients, including the sister, were reportedly left in soiled diapers, highlighting a lack of timely care and attention from the staff.
• The doctor did not physically examine patients and relied solely on nurses' notes, raising concerns about the quality of medical assessments.
• Follow-up appointments for critical health issues, including cardiology and memory care, were not scheduled for the sister after her strokes.
• Although the facility appeared clean, there were overwhelming odors of urine in some areas, reflecting inadequate hygiene practices.
• Staff members seemed understaffed and overworked, resulting in limited communication about patient care with family members.
• There was a lack of individualized attention for residents, as many patients did not know their assigned nurses.

Review

PruittHealth - Aiken has provided a mixed experience for caregivers and residents alike, revealing both commendable aspects and significant areas of concern. One family member described the facility as clean and nicely maintained, with recent renovations lending to an appealing environment; freshly painted walls and new carpeting made a positive impression. While the overall atmosphere of the facility is pleasant, with friendly staff and engaging activities available for residents?such as live piano performances and group games like bingo?the reality behind the scenes presents a more troubling picture.

A critical point raised in the reviews concerns the management and clinical oversight at PruittHealth - Aiken. In one instance, family members expressed frustration regarding their loved one's autonomy being overlooked when she was allowed to sign herself out, despite evidence that indicated she lacked the cognitive ability to make such decisions. This situation escalated on multiple occasions, leading to conflict between the patient?s understanding of her situation and how she was labeled by staff, which included a diagnosis of dementia that she could not comprehend. The review also highlighted issues surrounding medical evaluations, stating that doctors relied heavily on nurses' notes without conducting thorough physical examinations.

Patient care practices drew substantial criticism as well. Family members reported incidents where they witnessed neglect towards residents who were left in soiled diapers for extended periods. The lack of follow-up care after significant medical events such as strokes raised further alarm bells; there were no appointments scheduled with specialists like cardiologists or pulmonologists, indicating a glaring gap in necessary post-stroke care. Caregivers expressed feelings of dismay regarding these oversights since proper follow-up is paramount for optimizing health outcomes in patients recovering from serious medical conditions.

Furthermore, despite existing regulations about fall risks in elderly care facilities aimed at ensuring safety during mobility, one family noted that their loved one was unjustly confined to a wheelchair or diapered when she might have been capable of some self-directed movement. This restriction led to increased frustration among residents who felt patronized, adding to their confusion regarding personal agency within an already disorienting healthcare setting.

While acknowledging some positive experiences within PruittHealth - Aiken?like enjoyable meals and various social activities?the overwhelming sentiment points toward systemic issues in staffing levels and patient engagement strategies. Families noted an evident understaffing problem that hindered personalized attention from nursing staff, resulting in missed opportunities for vital communication about patient needs or concerns. The inability for caregivers to interact meaningfully with nurses led them feeling disconnected from their loved ones? daily lives within the facility.

Ultimately, while PruittHealth - Aiken offers certain appealing features such as proximity to hospitals and engaging activities for residents?coupled with decent food quality?the stark reality of inadequate clinical oversight coupled with observed neglect creates substantial concerns for potential residents' families seeking trustworthiness in caregiving environments. Therefore, while some individuals may recommend this facility based on their experiences or criteria met (especially if financial coverage through VA contracts is pertinent), others urge caution given these serious lapses in essential healthcare standards that could impact their loved ones? well-being significantly.

This part of Aiken, South Carolina, offers easy access to essential services like pharmacies, physicians, and hospitals within a short distance. There are several dining options nearby including fast-food restaurants and local eateries for a variety of choices. Additionally, there are parks for recreational activities, places of worship for spiritual needs, cafes for social gatherings, and transportation services available for convenience. The area also features a theater for entertainment options. Overall, this neighborhood provides a mix of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment in Aiken.

Pharmacies

• Mjw (0.7 miles)
• Family Pharmacy (0.7 miles)
• Good Neighbor Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Aiken Drug Co. (1.1 miles)
• Medicine Mart Pharmacy (1.1 miles)
• Hawthorne Pharmacy (2.7 miles)

Physicians

• Family Medcenter (0.8 miles)
• Doctors Care (0.8 miles)
• Aiken Center For Family Health (0.9 miles)
• Dr Bauer Vaughters (1 miles)
• Dhaliwal Randy MD (1.1 miles)
• Center For Sight PA (1.2 miles)
• Aiken Center For Dermatology (1.2 miles)

Restaurants

• McDonald's (0.9 miles)
• Wendy's (1.1 miles)
• Neon Fig (1.2 miles)
• Cabanas Salvadorean Restaurant (2 miles)
• Burger King (2.9 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.9 miles)
• McDonald's (3 miles)

Hospitals

• Surgery Center of Aiken (2.3 miles)
• Aurora Pavilion Behavioral Health (2.4 miles)

Parks

• Odell Weeks Activity Center (3.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.5 miles)
• Solid Rock Baptist Church (3.9 miles)
• Greater Faith Fellowship (4.7 miles)
• New Zion Branch Ministries (7.1 miles)

Cafes

• Starbucks (3.8 miles)
• Panera Bread (3.9 miles)

Transportation

• Aiken Taxi Service (4.3 miles)
• en Municipal Airport (AIK) (5.6 miles)
• U-Haul Neighborhood Dealer (6.8 miles)

Theaters

• Regal Aiken Mall (4.6 miles)