North Hills Health And Rehabilitation Center in Wexford, PA
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Information last verified:
194 Swinderman Road, Wexford, PA 15090
For more information about senior living options: (844) 490-3973
The staff are described as friendly, caring, and attentive to patients’ needs. The therapy teams (PT/OT) are praised for their expertise, patience, and effectiveness in helping patients progress. Families report cohesive, compassionate care across nursing, therapy, and administration. Administrators like Carolyn Hall are commended for leadership, accessibility, and genuine concern for residents. The facilities are described as clean, welcoming, homey, and well maintained. Residents and families feel that staff treat them with respect and dignity. Communication is highlighted, with staff updating families and answering questions promptly. Residents show measurable improvements in mobility and daily functioning. The environment is depicted as positive and uplifting, with engaging activities and a strong sense of community.
The facility is described as unsafe and unprofessional, with staff not responding to cries for help and residents left on bedpans for over an hour. The place is woefully understaffed, with new hires quitting on their first day and nurses’ calls routinely ignored. The food service is atrocious, with meals often cold or of very low quality and limited beverage options. The building is old and dirty, with rooms dark and maintenance lacking; bathrooms are overcrowded and not well cleaned. The social worker is labeled useless, and overall patient support is criticized as insufficient. The facility appears to be run for profit, with critics saying management cares more about charging than residents’ care. There are reports of medication issues, including not giving prescribed meds or altering regimens without proper consultation. Aides are described as rude or rough, and some staff fail to wash hands between patients. Therapy services are inconsistent or inadequate, with some residents receiving only minimal PT/OT. A direct warning is given: DO NOT SEND THE ELDERLY OR PEOPLE WHO ARE UNABLE TO SPEAK FOR THEMSELVES TO STAY HERE.This community is best suited for families that prize a warm, home-like atmosphere paired with highly hands-on, tightly coordinated care. North Hills Health and Rehabilitation Center often delivers strong outcomes for rehabilitation and long-term residents who benefit from a small-to-medium setting where staff become familiar with each patient and family. Reviewers consistently point to accessible leadership, a cohesive therapy team, and a culture in which nurses, aides, social workers, and administrators work side by side to move residents toward recovery and independence. When therapy is the priority, this center tends to outperform many peers: patients frequently show meaningful gains in mobility and daily functioning, and families note clear, continuous communication about progress and discharge planning.
That said, some families should consider alternatives if the realities on the ground do not align with expectations. A persistent undercurrent of staffing pressures appears in several accounts, with concerns about long wait times, variable attention during the day, and occasional gaps in routine care. Other reviewers describe experiences that range from clean rooms and well-kept common areas to pages of complaints about cleanliness, privacy in shared bathrooms, and inconsistent meal quality. There are strong warnings from a minority of families about safety lapses and communication breakdowns, particularly around medication administration or call-bell responsiveness. For anyone seeking a facility that consistently feels pristine, completely error-free, or where every shift runs with physician-level precision, alternatives may be worth exploring.
The core strengths, exceptional therapy, engaged administration, and a genuine sense of community, tend to offset the main drawbacks when the priority is healing and return-to-home potential. The therapy teams are repeatedly praised for their knowledge, patience, and ability to tailor plans to individual goals. Families describe therapists who motivate progress, coordinate with nursing and social work, and even extend planning beyond discharge to ensure a smooth home transition. The administrator, consistently cited as visible and hands-on, sets a tone of accountability and personal attention that permeates the facility. In practice, this translates into thorough discharge planning, strong family updates, and a recognizable commitment to treating residents like members of a caring, extended family.
That combination of strengths matters most for rehab-focused stays or long-term care needs where relationships and trust carry weight. Prospective residents who want active daily routines, frequent therapy sessions, and front-line staff who know their names and stories will find North Hills a reassuring match. The facility’s smaller footprint compared to sprawling campuses often means better accessibility to caregivers, quicker problem-solving, and more intimate social engagement for residents. There is also broad praise for the food in many reviews, the cleanliness and upkeep of common spaces, and the sense that the care team coordinates across shifts to maintain consistent standards of courtesy and respect.
However, the decision should weigh well-documented caveats. Not all reviews align on staffing levels, the speed of response to bells, or the consistency of care from shift to shift. Some families report that certain days feel understaffed, with aides stretched thin or delays in non-emergency services. Privacy concerns arise where bathrooms are shared among several residents, and a few accounts describe rooms or facilities that feel dated or less polished than expected. Given these mixed signals, it is essential to verify current staffing patterns, to request a tour during different times of the day, and to observe how staff interact with residents and respond to calls. Concrete questions about medication administration, daily care plans, and dietary modifications can help avoid regrettable gaps.
In the end, North Hills Health and Rehabilitation Center delivers a compelling blend of compassionate care, effective rehabilitation, and a family-friendly environment. It is a strong pick for families seeking thorough therapy, transparent communication, and a facility where leadership is visibly involved in daily operations. The standout caveat is the potential for staffing swings and the occasional facility- or service-related inconsistency flagged by a fraction of families. For those who can prioritize robust therapy outcomes and a highly engaged, personable staff, this center often proves itself as a reliable partner in recovery and ongoing care. For others, particularly those with extremely high acuity, strict cleanliness expectations, or a need for pristine, uninterrupted routine across 24 hours, exploring a few additional options may be prudent.
Practical next steps for families weighing this option are clear. Schedule a tour and request a meet-and-greet with the administrator to gauge responsiveness and availability. Ask to pair with the therapy manager for a detailed discussion about daily schedules, expected therapy minutes, and discharge planning timelines. Request to see a typical room and bathroom setup to understand privacy and shared-space realities, and inquire about current staffing ratios on each shift. Probe the kitchen and dining operations, including meal variety and accommodations for dietary restrictions, to confirm expectations on quality and consistency. Finally, compare North Hills with other local facilities that emphasize different priorities, memory care programs, larger inpatient campuses, or higher-end culinary offerings, so that the final choice aligns with the resident’s specific medical needs, lifestyle preferences, and family dynamics. In the end, North Hills offers a durable, person-centered option where care teams genuinely aim to restore independence and dignity, with the understanding that due diligence remains essential to confirming that fit.
55 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The North Hills Health And Rehabilitation Center in Wexford, PA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience and enjoyment of the residents, there is a beauty salon where they can receive professional hairstyling and grooming services. Cable or satellite TV is provided in each room for entertainment purposes. Community-operated transportation is available for outings and social activities. A computer center is available for residents to stay connected with their loved ones or pursue their interests online.
The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. Special dietary restrictions can be accommodated to cater to individual needs. Additionally, there are two nearby cafes if residents wish to dine out.
Residents can stay active and engaged through various amenities such as the fitness room, gaming room, and small library. There is also outdoor space where residents can enjoy fresh air and relax in the garden. Planned day trips and resident-run activities are organized regularly for recreational purposes.
The care services provided ensure that residents receive comprehensive assistance throughout the day. The 24-hour call system ensures immediate response to any emergencies or concerns. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure proper administration of medications.
Residents' mental wellness is prioritized through a dedicated program that addresses their emotional well-being. Transportation arrangements are made for both non-medical purposes and for doctors' appointments.
In terms of nearby amenities, there are five parks where residents can enjoy nature walks or other recreational activities. Nine pharmacies ensure easy access to medications when needed, while 18 physicians provide medical care nearby. There are numerous restaurants offering dining options catering to different tastes, as well as two hospitals located conveniently close by. Places of worship offer spiritual support for those desiring it.
Overall, North Hills Health And Rehabilitation Center provides a comfortable and supportive environment for assisted living. With its array of amenities, care services, and access to nearby facilities, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.
North Hills Health And Rehabilitation Center is located at 194 Swinderman Road, Wexford, PA 15090 in Allegheny County, Pennsylvania
North Hills Health And Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, natural light, dining, healthcare, garden, rehabilitation, outdoor, landscaping, and more.
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Interior
Outdoors
Living Room
Architecture
Bedroom
Trees
Windows
Dining
Garden
Exercise Equipment
