Brookline Rehabilitation and Skilled Nursing at Juniper Village

Pros

• The staff at Juniper Village Rehabilitation and Skilled Care at Brookline provided excellent personal attention to residents' needs, making everyone feel loved and welcomed.
• Residents and families appreciated the enthusiastic one-on-one physical and occupational therapy that was tailored to individual abilities.
• The facility's atmosphere is described as attractive, welcoming, and spotlessly clean, contributing to a feeling of comfort for residents.
• Many residents enjoyed the variety of events organized by the staff, which allowed for unique quality time with their loved ones.
• Families expressed gratitude for the dedication of the staff and noted that the interactions were friendly and caring throughout their experiences.

Cons

• The food was terrible and did not meet the expectations of residents and families.
• There were significant communication issues at the facility in the beginning, leading to frustration for families.
• Some staff members appeared to lack pride in their jobs and were undertrained and underpaid, resulting in negligent care.
• Residents experienced neglect, with instances of patients left on the floor after falls without timely assistance.
• The care provided was described as cruel, with some residents feeling unheard and uncared for due to staff indifference.
• Despite a beautiful environment, the quality of care deteriorated over time during visits from family members.

Review

Juniper Village Rehabilitation and Skilled Care at Brookline presents a mixed bag of experiences based on the reviews shared by families and visitors. Overall, many reviewers appreciate the facility's aesthetic appeal, cleanliness, and the friendly demeanor of its staff. The campus is frequently described as beautiful and home-like, with one visitor highlighting the positive impact of a welcoming concierge upon arrival. Families express warmth towards the social workers and caregiving staff, often mentioning their dedication to individualized care. This high level of personal attention extends into various therapeutic activities where physical and occupational therapy are noted for being thoughtfully conducted with an emphasis on the patient's capabilities.

Despite these commendable aspects, several recurring concerns about food quality emerge across multiple accounts. Many residents and their families found the meals lacking in taste and substance, which diminishes an otherwise pleasant environment. While some individuals did not personally mind the food or even appreciated it, others were perplexed by how a facility that appeared high-end could serve what they described as "cheap-tasting" meals. This inconsistency seems puzzling given all other positive attributes associated with Juniper Village.

Communication issues in initial interactions were also flagged in some reviews; however, once relationships with specific staff members like social workers were established, families generally felt more at ease regarding their loved ones’ care. The staff is frequently described as loving and attentive—a sentiment echoed by family members whose loved ones appear to have thrived within this community. Residents reported feeling welcomed and cared for, which contributed positively to their overall experiences in the facility.

Yet another layer emerges when comparing different parts of Juniper Village's offerings—specifically concerning patient care dynamics—and highlights stark disparities between experiences within skilled nursing versus rehabilitation areas or individual rooms. For example, while one reviewer reported engaging experiences during visits filled with thanks from residents who enjoyed unique events hosted by the community (like Mother’s Day brunch), another narrative reveals deeply troubling observations regarding neglectful treatment toward patients needing assistance.

One poignant account encapsulates a distressing scenario where inadequate staffing levels affected patients' well-being significantly after hours. A family member expressed profound concern over their father's treatment due to understaffing that resulted in neglect during critical times—illuminating how even small lapses can culminate into larger systemic issues within long-term care facilities. Such accounts challenge the otherwise stellar reputation built through positive reviews and accolades like the Bronze National Quality of Commitment to Quality of Care Award that adorns Juniper Village's entrance.

Even amidst these criticisms lies an overarching desire from families for improvement rather than outright condemnation; numerous accounts highlight both positive interactions with dedicated employees alongside frustrations tied to systemic shortcomings related to staffing levels and meal quality. Collectively, these narratives illustrate a nuanced portrait of life inside Juniper Village Rehabilitation and Skilled Care at Brookline: a complex tapestry woven together by appreciation for caring staff against backdrops marred by occasional neglectful practices stemming from broader industry challenges faced in nursing homes today. Future considerations might focus on addressing food services while clearly analyzing staffing models—in hopes of fostering continual improvement rooted in compassion toward every resident’s needs within this inviting community setting.

Physicians

• Tlc Laser Eye Centers (0.2 miles)
• Parag Parekh, MD - ClearView Eye Consultants (0.2 miles)
• Nittany Eye Associates - Windmere (0.2 miles)
• Oral and Maxillo Facial Surgery (0.3 miles)
• University Orthopedics Center (0.4 miles)
• Mount Nittany Physician Group - Reconstructive & Cosmetic Surgery (0.5 miles)
• Mount Nittany Medical Center (0.5 miles)

Pharmacies

• Rite Aid (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Caresite Pharmacy (0.6 miles)
• Geisinger Community Pharmacy (0.6 miles)
• Rite Aid (1.3 miles)
• Boalsburg Apothecary (1.5 miles)
• McLanahan Drug Store (1.5 miles)

Restaurants

• McDonald's (0.3 miles)
• Taco Bell (0.3 miles)
• Chen's Mongolian Buffet (0.4 miles)
• IHOP (0.4 miles)
• Meyer Dairy Store (0.4 miles)
• KFC (0.4 miles)
• Plaza Mexican Bar And Grill (0.5 miles)

Hospitals

• Mount Nittany Health Center for Wound Care (0.5 miles)
• Mount Nittany Physician Group Ear, Nose & Throat (1.5 miles)
• Mount Nittany Physician Group Cardiology – Vein & Vascular Clinic (2.3 miles)

Parks

• Dalevue Park (0.6 miles)
• Oak Hall Regional Park (1.7 miles)
• Millbrook Marsh Nature Center (1.7 miles)
• Alumni Pond (1.8 miles)
• Orchard Park (2.1 miles)
• Spring Creek Park (2.2 miles)
• Sunset Park (2.6 miles)

Places of Worship

• State College Access Church (1.2 miles)
• Holy Trinity Orthodox Church (2 miles)
• State College Alliance Church (2.3 miles)

Cafes

• Sowers Harvest Café (1.5 miles)
• Café Lemont (1.5 miles)
• WC Clarke's The Cheese Shoppe (1.6 miles)
• Panera Bread (1.7 miles)
• Starbucks (1.8 miles)
• Pump Station Cafe (2 miles)