Manorcare Health Services - West Reading North in West Reading, PA
Save425 Buttonwood Street, West Reading, PA 19611
For more information about senior living options: (844) 490-3973
The staff are extremely kind. The staff at West Reading Skilled Nursing and Rehabilitation are attentive and responsive, providing top-notch care. The admissions director is friendly and caring, answering questions satisfactorily. The in-house staff are amazing and go out of their way for residents. The staff truly cares for the individuals they serve. The staff are friendly, helpful, and accommodating, making residents feel comfortable and welcomed. The facility is clean and welcoming, with a warm atmosphere. The front desk staff are helpful and courteous.
The facility is unsanitary, with dirty blinds, broken equipment, filthy floors, and overflowing bathroom trash cans. A resident was left in her waste for 45 minutes and a bed sore discovered by the family went unaddressed by staff. The building is dirty and outdated, the elevator is frequently broken, and there is no air conditioning in patient rooms during summer. Residents are housed four to a room with little oversight, and the food is often inadequate or not appropriate for dietary needs. Some staff members are rude or indifferent and do not respond promptly to call bells or patient needs. There are reports of bed bugs or other pests and multiple safety/code-violation concerns. Families allege a lack of communication and that the facility does not have patients’ best interests at heart, including not notifying relatives about a death.ManorCare Health Services – West Reading North is best suited for families that prize a warm, hands-on care culture and strong daily nursing attention, especially when post-acute rehabilitation or continued skilled nursing is the primary need. The community tends to foster a welcoming, almost familial atmosphere where staff, nurses, CNAs, and rehab therapists, are repeatedly praised for kindness, attentiveness, and genuine effort to make residents comfortable. The facility is older and not pristine-new in appearance, but the impression many families leave with is of people who care deeply about residents as individuals. For someone who values personal connections and reliable day-to-day support, this setting delivers meaningful peace of mind. The upside, responsive care, visible compassion, and a track record of steady rehab momentum, often outweighs the friction that comes with an aging building and some operational rough edges.
Those considering alternatives should be mindful of several red flags that shift the balance. If sanitation lapses, persistent odors, or frequent cleanliness concerns are non-negotiable deal-breakers, this community may not meet expectations. Several reviewers describe dirty environments, overflowing trash, and odors as recurring themes, alongside reports of inspections or maintenance gaps that raise questions about oversight. For families where a pristine, modern ambiance and flawless environmental controls are non-negotiable, other facilities with newer construction and higher consistency in housekeeping may be preferable. Likewise, if room configuration and privacy are paramount, because multiple residents share spaces or rooms feel crowded, this site is less likely to satisfy, given the repeated references to four-person rooms in older buildings.
The strongest offsetting positives center on staff behavior and rehabilitation services. When care teams are on their game, residents experience prompt attention, clear communication, and a sense of dignity in daily routines. Several reviews highlight admissions staff and business office personnel who are capable, proactive, and helpful with questions about finances and state resources, which can be a significant relief to families navigating complex coverage. Therapy and nursing staff frequently earn high marks for being patient, knowledgeable, and committed to keeping appointments and doctor-directed plans. Across many accounts, residents feel valued, respected, and treated with warmth, which in practice can compensate for the irritations that come with older infrastructure or uneven amenities.
Yet the narrative is not uniformly positive. Detractors point to concrete, body-level concerns: unsanitary conditions in some areas, maintenance issues that affect safety and comfort, and, in rare but troubling cases, gaps in notifications about a loved one’s status or health changes. Reports of bedsores, skin tears, and injuries during assistance, along with inconsistent responsiveness to call bells, underline that patient safety hinges on the vigilance of the shift in charge and the unit they are on. The physical plant contributes its own friction: limited elevator access in a multi-story setting, overheated rooms in summer, and overall aging infrastructure that can feel dated and less easy to navigate. Food quality, while not universally condemned, also shows variance, with some meals praised and others described as insufficient or unappetizing, which matters for residents already facing dietary restrictions or diminished appetites.
Given the variability in experience, families should approach with a concrete playbook. Schedule in-person tours during a routine shift and observe how staff interact with residents, especially during call-bell activity or assistance requests. Assess the room configuration you’d be welcoming a loved one into and ask for a detailed, floor-specific rundown of cleanliness, laundry cycles, and waste disposal practices. Request to meet the treatment team on the unit your relative will reside in, and probe how rehab plans are coordinated with medical care. Inquire about the maintenance schedule, elevator reliability, climate control, and noise levels on the floor, as well as how activities and social enrichment are organized beyond passive television and radio. Finally, insist on clarity around incident reporting, family communication, and a transparent approach to nutrition for residents with special dietary needs.
In the end, ManorCare West Reading North presents a pragmatic, experience-driven option for families who want compassionate, capable nursing and rehabilitation care delivered within a personable, if imperfect, older facility. The most persuasive case rests on the accountability and warmth of the caregiving staff, and on the facility’s ability to mobilize a practical rehabilitation plan that keeps progress front and center. However, the decision should be contingent on a thorough verification of the facility’s current sanitation, safety practices, and environmental conditions, plus a realistic assessment of whether the crowded, older building meets the resident’s comfort and privacy thresholds. If these conditions align, it can be a dependable choice that delivers meaningful daily care and relational warmth; if not, alternatives with newer infrastructure, stricter cleanliness standards, and tighter operational oversight deserve serious consideration. A deliberate, on-site evaluation, focusing on cleanliness, response times, and the coherence of the rehab-and-care plan, will illuminate the right fit for the family’s specific priorities.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services - West Reading North in West Reading, PA is an assisted living community that offers a range of amenities and care services to enhance the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy pampering and grooming services. Cable or satellite TV is available for entertainment, and there is community-operated transportation for easy access to nearby locations.
For those who enjoy staying connected, there is a computer center with internet access, as well as Wi-Fi/high-speed internet throughout the community. Residents can dine in a spacious dining room with restaurant-style meals prepared and served. Special dietary restrictions are accommodated to ensure everyone's needs are met.
Residents have access to various recreational spaces, including a fitness room for physical activities and a gaming room for leisurely entertainment. A small library is available for reading enthusiasts. There are also outdoor spaces and gardens where residents can relax and enjoy nature.
Housekeeping services are provided to maintain cleanliness and tidiness in individual living spaces, which come fully furnished with private bathrooms. Move-in coordination assistance is offered to make the transition smooth and hassle-free.
Care services at Manorcare Health Services - West Reading North include 24-hour call system and supervision for round-the-clock support. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures residents receive their prescribed medications on time. A mental wellness program promotes emotional well-being among residents.
Transportation arrangements are made both for non-medical purposes and transportation to doctors' appointments, ensuring easy accessibility for healthcare needs. The wellness center provides additional health-related resources.
In terms of nearby amenities, there are three cafes, four parks, seven pharmacies, 44 physicians, 27 restaurants, one transportation option, two places of worship nearbye , one theaters nearbye ,and eleven hospitals in close proximity to the community.
Overall, Manorcare Health Services - West Reading North offers a comfortable and supportive environment for seniors, providing them with the amenities and care services they need to maintain their independence and enjoy a fulfilling lifestyle.
Manorcare Health Services - West Reading North is located at 425 Buttonwood Street, West Reading, PA 19611 in Berks County, Pennsylvania
Manorcare Health Services - West Reading North on seniors.fyi includes 5 photos including images showing interior, decor, dining, bedroom, windows, healthcare, physical therapy, rehabilitation, and more.
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