Manorcare Health Services - West Reading North

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Manorcare Health Services - West Reading North

425 Buttonwood Street, West Reading, PA 19611

For more information about senior living options: (844) 490-3973

3.5 from 8 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Manor Care is described as friendly, caring, and supportive towards both residents and their families.
  • pro Many residents and their families felt a sense of comfort and ease due to the positive interactions with the staff.
  • pro The facility provided a clean environment without foul odors, enhancing the overall experience for residents.
  • pro Residents enjoyed engaging in activities with staff and other residents, fostering social interaction and well-being.
  • pro Families appreciated the compassionate care provided to their loved ones during difficult times, including moments of loss.
  • pro Overall impressions from visitors were that Manor Care creates a welcoming atmosphere for both residents and their visitors.

Cons

  • pro The facility's management exhibits a "don't care" attitude and takes no responsibility for record keeping or communication with family members.
  • pro A family member was not notified of a resident's passing, raising serious concerns about the facility's oversight and care.
  • pro The building is in disrepair, showing signs of neglect and poor maintenance.
  • pro Some staff members were reported to be rude and unfriendly towards residents and visitors.
  • pro The food provided to residents is described as tasteless and unsatisfactory.
  • pro The lack of individual televisions for residents and outdated technology further detracts from their experience in the facility.
  • pro Parking at the facility is minimal, causing additional inconvenience for visitors.
  • pro Although some reviews mention limited activities for residents, there seems to be a general lack of stimulating programs available for them.
  • pro Comments indicate that the building appears older and dumpy, affecting the overall impression of cleanliness and comfort.
  • pro There are serious concerns regarding the level of attentive care provided to residents based on the experiences shared by families seeking support for their loved ones.

Review

The experiences of families regarding nursing home facilities can vary dramatically, illustrating the complexities of elder care and the profound impact that institutional environments can have on residents and their loved ones. In contrasting narratives, some families express deep dissatisfaction with their chosen facility, while others share heartfelt gratitude for the compassionate care their family members received.

One starkly negative review highlights a distressing experience with a specific facility where a family member passed away without notification to his family. The reviewer expressed frustration over the lack of communication and accountability from staff, who reportedly showed a "don’t care" attitude and failed to maintain proper record-keeping over a decade-long stay. This anguish was compounded by an allegation of poor infrastructure, as the building appeared to be in disrepair with no commendable efforts toward maintenance. Daily life seemed intolerable as complaints were made about tasteless food and rude staff interactions, ultimately culminating in a firm recommendation against this institution for anyone considering it for their loved ones.

In stark contrast, some families shared uplifting accounts of care received at different facilities like Manor Care. One spouse recounted her husband's recent rehabilitation stay there, noting how warmly he was regarded by staff members who genuinely cared about his well-being. This positive environment helped alleviate her previous apprehensions based on past experiences at another nursing home known for foul smells and unpleasant conditions. Not only did she observe a sense of camaraderie among residents in shared rooms, but she also appreciated the kindness shown by caregivers toward both patients and families alike. Such experiences led her to reevaluate her perspective on nursing homes altogether, transforming her fear into trust.

Another visitor echoed similar sentiments after spending time at Manor Care visiting their grandfather. They noted that he never complained about his treatment and seemed fond of many staff members—evidence that those attending to him were doing so with warmth and empathy. The visitor observed ample space for social interaction among residents; however, they also expressed concern about a lack of organized activities aimed at keeping residents engaged mentally or physically beyond passive entertainment options like television and radio.

Moreover, some reviews revealed mixed feelings regarding infrastructure issues across various facilities. While certain locations provided adequate care and support—like one where a mother-in-law resided for nearly four years—concerns about outdated buildings remained prevalent among several commenters. Some mentioned cosmetic updates underway during stays but still flagged inadequate parking as an issue impacting accessibility for visitors.

Despite these concerns regarding accommodation quality or physical amenities such as individual televisions lacking remotes or limited access to snacks post-dinner hours, glowing testimonials celebrating dedicated staff often emerged throughout these discussions. Several reviewers described how caregivers went above and beyond when interacting not only with residents but also during emotionally challenging moments surrounding loss or grief.

In conclusion, the landscape of eldercare is marked by significant variation in satisfaction levels based on different factors including communication styles within facilities, physical surroundings available to inhabitants, food quality provided daily along with overall nurturing shown by team members responsible for day-to-day operations. Families are left navigating moral quandaries while grappling with sorrowful realities like losing loved ones—a reality emphasized poignantly in contrasting reflections collected here amidst praise celebrating positive strides forward in creating supportive environments worthy of praise from families trying hard to make informed choices tailored towards an aging population's needs.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - West Reading North in West Reading, PA is an assisted living community that offers a range of amenities and care services to enhance the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy pampering and grooming services. Cable or satellite TV is available for entertainment, and there is community-operated transportation for easy access to nearby locations.

For those who enjoy staying connected, there is a computer center with internet access, as well as Wi-Fi/high-speed internet throughout the community. Residents can dine in a spacious dining room with restaurant-style meals prepared and served. Special dietary restrictions are accommodated to ensure everyone's needs are met.

Residents have access to various recreational spaces, including a fitness room for physical activities and a gaming room for leisurely entertainment. A small library is available for reading enthusiasts. There are also outdoor spaces and gardens where residents can relax and enjoy nature.

Housekeeping services are provided to maintain cleanliness and tidiness in individual living spaces, which come fully furnished with private bathrooms. Move-in coordination assistance is offered to make the transition smooth and hassle-free.

Care services at Manorcare Health Services - West Reading North include 24-hour call system and supervision for round-the-clock support. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures residents receive their prescribed medications on time. A mental wellness program promotes emotional well-being among residents.

Transportation arrangements are made both for non-medical purposes and transportation to doctors' appointments, ensuring easy accessibility for healthcare needs. The wellness center provides additional health-related resources.

In terms of nearby amenities, there are three cafes, four parks, seven pharmacies, 44 physicians, 27 restaurants, one transportation option, two places of worship nearbye , one theaters nearbye ,and eleven hospitals in close proximity to the community.

Overall, Manorcare Health Services - West Reading North offers a comfortable and supportive environment for seniors, providing them with the amenities and care services they need to maintain their independence and enjoy a fulfilling lifestyle.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.1 miles)
  • Berks Discount Pharmacy (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • Rite Aid (1.8 miles)
  • Target Pharmacy (2.5 miles)

Restaurants

  • Gna Pizzeria (0.1 miles)
  • Beer Wall On Penn (0.2 miles)
  • B2 Bistro + Bar (0.2 miles)
  • Brewer's Bar & Grill (0.3 miles)
  • Third & Spruce Cafe (0.4 miles)
  • Sly Fox Taphouse at The Knitting Mills (0.5 miles)
  • Employee Cafe (0.5 miles)

Physicians

  • All About Children Pediatric Partners (0.2 miles)
  • Spine & Brain Neurosurgery Center (0.4 miles)
  • Stone Shelly R - Flynn & Hanley Surgical Associates (0.5 miles)
  • Reading Neurological Associates (0.5 miles)
  • Surgery Consultants of Berks County (0.5 miles)
  • Rps Infectious Diseases (0.5 miles)
  • RPS Cardiothoracic Surgery (0.5 miles)

Places of Worship

  • Bethany Lutheran Church (0.2 miles)
  • Immanuel United Church of Christ (2.5 miles)

Hospitals

  • Reading Nursing Center Loc. 4 (0.3 miles)
  • Reading Hospital & Medical Center: Webb Sara Q (0.3 miles)
  • Beginnings Maternity Center (0.3 miles)
  • Reading Hospital Regl Cancer (0.3 miles)
  • Central Monitoring Room (0.5 miles)
  • The Reading Hospital (0.5 miles)
  • TRHMC C-Building 3rd Floor (0.5 miles)

Parks

  • Reading Public Museum Arboretum (0.8 miles)
  • Museum Park (1.2 miles)
  • Grings Mill Recreation Area (2 miles)
  • Eleventh and Pike Playground (2.2 miles)

Cafes

  • Dosie Dough (1.2 miles)
  • Starbucks (1.6 miles)
  • Pike Cafe (2 miles)

Theaters

  • Fox Berkshire (1.3 miles)

Transportation

  • Enterprise Rent-A-Car (1.4 miles)

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