Manorcare Health Services - West Reading North is a nursing home community in West Reading, PA.
Information last verified:
Manorcare Health Services - West Reading North in West Reading, PA
Save425 Buttonwood Street, West Reading, PA 19611
For more information about senior living options: (866) 208-4318
Multiple residents and visitors report strong urine or pee odors and hygiene problems.
Several reviewers describe a strong urine or pee smell in the building, including hallways and elevators. A few also connect that odor to sanitation issues like soiled linens and sheets and concerns about how often people are changed. Some families say they never smelled urine, but the negative reports are specific and recurring.
Many reviewers say staff are caring, kind, and quick to respond when help is needed.
Good reviews consistently describe the staff as attentive, kind, and willing to assist both residents and families. A few mention fast response times to needs on the floor, including situations involving the call bell. Others describe staff members talking with residents like familiar people and checking in about progress, which helped families feel more at ease.
Reviewers disagree on whether rehab therapy and bedside care follow through consistently.
Some reviewers praise care coordination, saying appointments were kept and doctors’ orders were followed, and that they felt confident with the plan. Other reviews describe major gaps, including a lack of physical therapy and concerns about delayed or inadequate assistance. One review also describes disputes around discharge and payment timing, which adds to the sense that experiences can vary widely.
Reviews mention an older facility with mixed upkeep, including heat and maintenance complaints.
A number of reviewers describe the building as outdated or in need of sprucing up, with comments about limited cooling and overall condition in some rooms. Others note the facility can be clean and well maintained despite being older, including references to cleanliness and cosmetic updates. Still, there are also complaints about equipment and maintenance problems, which makes upkeep feel inconsistent from reviewer to reviewer.
Several common errands and dining options are nearby.
Reviewers frequently reference getting support and handling day-to-day needs, and the area around the community includes nearby pharmacies and restaurants. That can make it easier for families to run errands during visits while still staying close to the community.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
176 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesManorcare Health Services - West Reading North is located at 425 Buttonwood Street, West Reading, PA 19611 in Berks County, Pennsylvania
Manorcare Health Services - West Reading North on seniors.fyi includes 5 photos including images showing interior, decor, dining, bedroom, windows, healthcare, physical therapy, rehabilitation, and more.
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