Aventura At Prospect

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  • Interior

    Two people posing in a diner-themed setting, one is in a wheelchair wearing large pink glasses.

  • Decor

    A brightly decorated indoor space set up for a party with colorful banners and arranged tables.

  • Living Room

    A modern living room design featuring large windows, comfortable seating, and a warm ambiance.

  • Building

    Signage for Aventura at Prospect, indicating the location at 815.

  • Bedroom

    A cozy hotel room featuring twin beds and a calming blue wall.

  • Dining

    A modern dining area featuring stylish furniture and an inviting atmosphere.

  • Seating Area

    A modern sunroom featuring comfortable seating and large glass windows.

  • Lobby

    A modern lobby featuring a circular seating area and contemporary decor.

  • Office

    A reception desk featuring a wooden barrier and various office supplies.

  • Waiting Area

    A view of a hospital corridor featuring a waiting area and medical environment.

Aventura At Prospect

815 Chester Pike, Prospect Park, PA 19076

For more information about senior living options: (844) 490-3973

2 from 16 reviews
5 stars
2
4 stars
1
3 stars
1
2 stars
3
1 stars
9

Skilled Nursing Facility

Overall Review

Pros

  • pro Vanita and Salema are recognized for their exceptional dedication, always displaying a caring attitude and pride in their work while helping residents.
  • pro Some staff members go above and beyond, demonstrating kindness and compassion towards the residents, making a positive impact on their care experience.
  • pro The new administrative team appears to be making efforts to improve the facility and enhance resident care.
  • pro The rooms are bright and generally well-maintained, providing a comfortable living space for residents.
  • pro Several staff members have established positive relationships with residents, earning their trust and appreciation through their support.
  • pro Family members felt reassured by the attentiveness of the Director and Nurse Practitioner during challenging times.
  • pro Activities staff proactively engage with families to find suitable activities that cater to resident interests, fostering a sense of community.

Cons

  • pro The facility is very loud and lacks privacy, leading to frequent theft of residents' property with no action taken.
  • pro Most staff members do not care about the residents' well-being, and the positive employees are overwhelmed trying to manage situations caused by their negligent coworkers.
  • pro There are significant delays in responding to call bells, often taking two or three hours for assistance.
  • pro Staff is frequently unprofessional, with some dressed in dirty clothes and openly discussing patient information inappropriately.
  • pro Residents have experienced neglect, including being left in soiled conditions without timely assistance from nursing staff.
  • pro Communication within the facility is poor, with staff members unable to provide information regarding patients' treatment plans or medications.
  • pro The facility has inadequate staffing levels that lead to unsafe conditions for vulnerable patients requiring specialized care like trach and vent support.
  • pro The overall cleanliness and hygiene of the facility are subpar, with food and drink not being properly managed or stored.
  • pro Families experience frustration when attempting to contact nursing staff or address concerns due to an unresponsive environment.
  • pro There is a lack of accountability for inappropriate behavior by certain employees, which undermines the quality of care provided to residents.

Review

The reviews provided paint a troubling picture of the facility, highlighting systemic issues that severely impact the quality of care for residents. Many reviewers echoed similar sentiments about unprofessionalism, inadequate staff training, and a lack of compassion towards patients. While some staff members were praised for their dedication and kindness, such as Vanita and Salema, who reportedly go above and beyond in their roles to support residents with genuine care, these exceptions seem to be overshadowed by a larger trend of neglect.

One recurring theme among testimonials is the alarming frequency of thefts and a general atmosphere that lacks privacy. Residents expressed frustration at stolen property with little recourse from the management. This not only breeds an unsafe environment but also contributes to the overall dissatisfaction that many have reported. Additionally, complaints about loud surroundings suggest a lack of consideration for residents' comfort in what should ideally be a tranquil setting conducive to recovery or rehabilitation.

Furthermore, several accounts describe significant delays in responding to basic needs. One reviewer noted that pressing the call bell could result in waiting hours before receiving assistance—if any assistance came at all. This delay could be attributed to an apparent staffing shortage; however, it raises serious questions about whether the remaining staff are equipped or motivated enough to provide adequate care under such pressure. Many staff members appeared disengaged from their responsibilities, leading to situations where residents felt neglected or overlooked.

The cleanliness and upkeep of the facility were also called into question across multiple reviews. From dirty linens to unsanitary conditions—such as uncovered food items left out for extended periods—it seems that basic hygiene standards are not being met consistently. One review detailed an incident where family members found that their loved one had been left in soiled linens due to negligence from the nursing staff. Such lapses not only compromise patient dignity but can also have severe health implications.

Some positive notes emerged amid the criticisms; certain new administrative members seemed genuinely invested in improving conditions within the facility. For example, interactions with staff like Chrissy—the CNA—demonstrated compassion and willingness to communicate effectively with family members regarding patient care plans. Families mentioned feeling reassured after discussions with administrative personnel who expressed commitment toward making necessary changes for better service delivery.

However, despite these hopeful signs, another family's experience starkly contrasted with those positives; they detailed a distressing scenario involving an inadequate response by nursing staff during a medical emergency faced by their loved one on trach and vent care. The inconsistency in treatment quality raises questions about whether proper protocols are followed throughout different shifts or areas within this facility. It’s evident that there exists both commendable employee behavior alongside concerning negligence—a dichotomy that must be addressed comprehensively if meaningful reforms are ever expected.

In conclusion, while some employees demonstrate commendable service ethos, many others fail dramatically in delivering even basic levels of care—leading reviewers unanimously cautioning families against choosing this facility for their loved ones' healthcare needs. With continuing reports underscoring both managerial shortcomings and departmental inefficiencies contributing directly to poor resident experiences overall over time; critical assessments ought not merely remain anecdotal but rather incite rigorous investigations into operational practices at hand here before more harm occurs within its walls.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (4 miles away) Philadelphia International (4 miles away)
  • New Castle County (21 miles away) New Castle County (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Italian ItalianItalian cuisine and culture are important for seniors because they offer a sense of tradition, community, and connection to their heritage. Familiar foods and activities can provide comfort and nostalgia, promoting overall well-being and quality of life for older adults. Additionally, Italian cuisine is often associated with health benefits such as Mediterranean diet which can help seniors maintain optimal health in their later years.

Description

The Aventura At Prospect community in Prospect Park, PA offers a wide range of amenities and care services for its residents. The community provides a comfortable and secure living environment with a security gate and 24-hour call system.

Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around and transportation arrangements can be made for non-medical needs as well as doctor's appointments.

The community features a variety of spaces for residents to relax and engage in activities. There is a computer center for those who wish to stay connected digitally, as well as a gaming room for recreational purposes. Residents can also take advantage of the fitness room and wellness center to stay active.

Meals at Aventura At Prospect are provided restaurant-style in the dining room, with special dietary restrictions being accommodated. Guests are welcome to join residents during mealtime. Private bathrooms are available in each fully furnished apartment, offering comfort and privacy.

Housekeeping services ensure that residents' living spaces are kept clean and tidy. Move-in coordination is provided to assist new residents with settling into their new homes.

A small library offers an opportunity for residents to indulge in reading, while Wi-Fi/high-speed internet connectivity ensures that they can stay connected online if desired.

The community is dedicated to providing assistance with daily activities such as bathing, dressing, transfers, and medication management. Specialized dietary needs, such as diabetes diets, are also accommodated.

Residents have access to various activities organized by the community, including fitness programs and planned day trips. They can also participate in resident-run activities and enjoy scheduled daily activities that cater to their interests.

Italian is one of the languages spoken at Aventura At Prospect, ensuring that Italian-speaking residents feel comfortable communicating with staff members if needed.

In terms of its location, the community has easy access to cafes, parks, pharmacies, and restaurants, providing residents with the convenience of nearby amenities. Additionally, there are transportation options available for residents to explore the surrounding area.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (3 miles)
  • Rite Aid (3.9 miles)
  • GIANT Pharmacy (4.3 miles)

Restaurants

  • Cracker Barrel (0.8 miles)
  • Wendy's (3.8 miles)
  • McDonald's (3.9 miles)
  • Wendy's (4.2 miles)
  • Wing Hing Chinese Restaurant (4.2 miles)
  • Chick-Fil-A (4.6 miles)
  • McDonald's (7.1 miles)

Cafes

  • 320 Market Cafe (2.5 miles)

Transportation

  • Terminal A West (3.1 miles)
  • Philadelphia International Airport (PHL) (3.1 miles)
  • The Centurion Lounge (3.2 miles)
  • Baggage Claim A (3.2 miles)
  • Philadelphia International Airport, Terminal A - East (3.2 miles)
  • Dollar Rent A Car (3.3 miles)
  • Hertz Rent A Car (3.3 miles)

Parks

  • Ellson Glen Park (3.8 miles)
  • FDR Park (7.2 miles)
  • Market Square Memorial Park (7.3 miles)
  • Schuylkill River Park (8.1 miles)
  • Christopher Columbus Park Dog Run (8.3 miles)

Physicians

  • Dr Madonna's Family Practice (4.7 miles)
  • CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (7.5 miles)
  • Children's Hospital of Philadelphia (7.6 miles)
  • Advocare West Deptford Pediatrics (8.4 miles)

Hospitals

  • Riddle Hospital (6.9 miles)
  • Philadelphia VA Medical Center (7.3 miles)
  • Veterans Administration Community Living Center (7.3 miles)
  • The Pavilion (7.6 miles)
  • Lankenau Medical Center (7.7 miles)

Places of Worship

  • St Anastasia Rectory (8.1 miles)

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