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Towne Manor West in Norristown, PA

Towne Manor West is a nursing home community in Norristown, PA.

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Towne Manor West in Norristown, PA

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  • Interior

    A modern reception area in a healthcare facility, featuring a desk, seating, and artwork.

  • Outdoors

    A view of a partly cloudy sky with a tree and building in the foreground.

  • Building

    A brick commercial building under a clear blue sky.

  • Trees

    A view of the Town Manor West property featuring a sign and well-maintained landscaping.

  • Windows

    Sunlight filtering through blinds and a curtain, creating a warm glow in the room.

  • Office

    A busy hospital reception area with staff attending to tasks.

  • Healthcare

    A physical therapist assists an elderly woman during a rehabilitation session.

205 East Johnson Highway, Norristown, PA 19401

For more information about senior living options: (866) 208-4318

2.8 from 56 reviews
5 stars
11
4 stars
8
3 stars
14
2 stars
5
1 stars
18

Overall Review of Towne Manor West

common 13 reviews mention this

Staff caring can be a standout

Many residents and families describe caring, responsive staff.

Several reviewers say the staff is attentive and genuinely cares, with examples like friendly CNAs, solid communication, and nurses who take time to know people. A few also credit specific individuals for going above and beyond or making calls feel easier. Even with some negative experiences elsewhere in the reviews, the positive themes around staff kindness show up repeatedly.

common 7 reviews mention this

Therapy is mixed but often helpful

Therapy support shows up as both a plus and a concern.

Some residents describe helpful therapy that supports recovery, and multiple mentions connect nursing and therapy teams with better day-to-day care. Others specifically criticize therapy conditions and equipment, including concerns about cleanliness and outdated tools. A separate review notes hospice brought improvement after earlier issues, which adds to the mixed picture.

common 9 reviews mention this

Food quality swings by review

Food reviews are inconsistent, ranging from okay to very negative.

A number of reviewers call the food acceptable, while others say it is not great, run out, served burnt, or comes in inadequate portions. There are also reviews that describe very poor food quality or portions that do not meet what was requested. At the same time, a few families say food service was surprisingly good, so experiences appear to vary.

caveat 9 reviews mention this

Cleanliness and odors are concerns

Some reviews describe cleanliness problems and unpleasant smells.

Several reviewers raise concerns about hygiene and facility condition, including stained linens, dirty therapy areas, and roaches. Others mention odors such as urine and describe the building as unpleasant or very old. While a few reviews say the facility is clean, the repeated cleanliness complaints make this a recurring caveat.

caveat 12 reviews mention this

Understaffing and neglect worries families

Families sometimes report staffing gaps that affect safety and follow-through.

Multiple reviews describe call bells not being answered in a timely way, residents left unattended, and medication or care not handled as expected. There are also mentions of understaffing during difficult situations, including falls and times when a resident needs assistance but help is delayed. A few reviewers additionally report problems with communication and administrative follow-through, which adds to the concern.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 119 resident community capacity 119 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Philadelphia International (18 miles away) Philadelphia International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Norristown, Pennsylvania offers a convenient and accessible location with various amenities nearby. There are several pharmacies within a short distance, making it easy to access prescriptions and healthcare needs. In terms of dining options, there is a mix of casual and upscale restaurants to choose from. Additionally, there are cafes for socializing or enjoying a cup of coffee. For entertainment, there are theaters within driving distance for movie buffs. In terms of healthcare, there are reputable physicians and hospitals in the vicinity for medical care. Parks offer opportunities for outdoor recreation and relaxation. The transportation options provide easy access to nearby areas. Overall, this area provides a range of services and facilities that cater to the needs of seniors looking for a comfortable living environment in Norristown.

Pharmacies

  • Rite Aid (0.4 miles)
  • Walgreens (1.5 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.7 miles)

Restaurants

  • Chick-Fil-A (0.7 miles)
  • Miller's Ale House (2.3 miles)
  • Blue Bell Inn (3.4 miles)
  • McDonald's (4.3 miles)
  • McDonald's (4.3 miles)
  • True Food Kitchen (4.6 miles)
  • Yard House (4.8 miles)

Cafes

  • Starbucks (0.9 miles)
  • Panera Bread (4.1 miles)
  • Nordstrom Ebar Artisan Coffee (4.7 miles)
  • Backyard Beans Coffee (5.5 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.9 miles)
  • Starbucks (8.7 miles)

Theaters

  • AMC Plymouth Meeting Mall 12 (2.5 miles)
  • Regal UA King Of Prussia 4DX, IMAX & RPX (4.7 miles)
  • AMC 309 Cinema 9 (7.5 miles)

Physicians

  • Mid Atlantic Retina (3.1 miles)
  • Main Line Spine (4 miles)
  • Children's Hospital of Philadelphia - Specialty Care Center (5.3 miles)
  • Main Line Health King of Prussia (5.4 miles)
  • Phoenixville Valley Forge Dermatology Associates (8.7 miles)
  • Center for Total Women's Health - Lansdale (8.8 miles)
  • Dr Weber Foot and Ankle Specialist (8.9 miles)

Parks

  • Stony Creek Sports Park (4.1 miles)
  • Valley Forge National Historical Park (5.6 miles)
  • Clem MacRone Memorial Park (7.2 miles)
  • Wilson Farm Park (7.9 miles)
  • Homested Park (8.4 miles)

Hospitals

  • Universal Health Services (4.3 miles)
  • Chestnut Hill Emergency Room (6.7 miles)
  • Bryn Mawr Hospital (7.6 miles)
  • Einstein Collegeville (8.7 miles)
  • Jefferson Lansdale Hospital (8.8 miles)

Transportation

  • Septa: Radnor Station (4.9 miles)
  • Ambler Station (5.5 miles)
  • Stenton Station (9 miles)

Frequently Asked Questions

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