Suburban Woods Health & Rehabilitation Center in Norristown, PA
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2751 Dekalb Pike, Norristown, PA 19401
For more information about senior living options: (844) 490-3973
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The staff across the front desk, nursing, and therapy are described as caring, attentive, and supportive. The PT and OT teams are praised as fantastic and effective at helping patients recover. Families feel respected and treated like partners, with clear and timely communication. Admissions personnel, especially Anne Marie, are consistently helpful, knowledgeable, and accommodating. The facility is described as clean, modern, and well maintained. The care team goes above and beyond to accommodate patients' needs and comfort. The rehab program is highly regarded for building mobility with care and encouragement. Many reviewers would strongly recommend Suburban Woods to others.
They could not reach anyone on the main number for days. They only had two lucky connections in ten months. On one occasion, someone answered the main line but could not speak English. They could not understand what the person on the other end said. They were not transferred to the nurse's station as requested, and the call rang endlessly back to the main number. The nurse's aides were loud at the nurse's station, making it impossible to hear. The aides were the rudest the reviewer had ever encountered. The owners should be ashamed; they put money ahead of people and were too cheap to hire a full-time phone operator after 6:30 pm. They were lazy, stole medications, and slow to respond to call bells. The food was awful and nights were filled with noise, making sleep difficult. They gave wrong medication and did not perform necessary tests, showing incompetent care. They were told to leave before the patient was ready, risking safety. The facility was dirty and infested with bugs.Suburban Woods Health & Rehabilitation Center in Norristown is best suited for families seeking a solid short-term post-acute rehab option, especially when the primary goal is to regain mobility and return home. The community clearly shines when physical and occupational therapy are the centerpiece, backed by attentive nursing staff and teams that push patients toward measurable progress. For those who value a proactive admissions process and a care plan that can be coordinated with hospitals and family members, Suburban Woods offers a practical, goal-driven environment. It is less ideal for families needing a consistently flawless long-term residence with impeccably reliable day-to-day operations and 24/7 seamless communication.
Those who should consider alternatives are families prioritizing uninterrupted access to staff, uniformly responsive call-bell support, and a consistently clean, odor-free, quiet living space. Several reviews highlight gaps in basic responsiveness - main numbers that are hard to reach, night staff noise, and a perception of staff who seem disengaged or overwhelmed. A pattern of medication errors, discharge mismanagement, and periodic concerns about cleanliness and pests also appears in the feedback. For residents with dementia or significant medical monitoring needs, or for those who require steady, predictable routines and immediately available assistance, it is prudent to explore other facilities with stronger track records on reliability and daily operations.
The strongest positives here revolve around therapy-driven care and the people who deliver it. Physical and occupational therapy teams are repeatedly praised for their skill, approach, and ability to tailor rehab to a patient's pace and home-going goals. Numerous accounts praise nurses and aides who know residents by name, treat them with respect, and coordinate smoothly with therapists to advance mobility and independence. The admissions director and social workers are frequently cited as pivotal, helping families navigate transitions and maintain a clear plan. When therapy is the focus, Suburban Woods can deliver meaningful improvements and a credible path back to daily life.
Yet the same threads that highlight therapy prowess also illuminate the facility's risk factors. Across many reviews, inconsistencies in frontline care and communication stand out. Reports of slow responses to call bells, rude or inattentive aides, and disjointed discharge processes create a sense that reliability varies by shift or unit. Some residents describe disheartening experiences around meals, sleep, and even basic cleanliness, with occasional mentions of odors or pests. Such experiences don't negate the therapy gains, but they do temper expectations: for families weighing the choice, a comfort level with variability in day-to-day operations is essential, especially when loved ones rely on consistent supervision.
In practical terms, Suburban Woods can be a strong choice for post-acute rehab when the patient's primary objective is rehab acceleration and a home-like discharge plan. Those who have benefited report excellent outcomes from joint replacements, heart procedures, and stroke rehab, with therapists who push appropriately and staff who respond to individual needs. The culture around admissions - bolstered by a capable director and social workers - helps families feel supported through transitions. However, the decision hinges on tolerance for less-than-ideal everyday functioning: occasional miscommunications, uneven call-bell responses, and variability in cleanliness and nighttime noise. Tour the campus with a focus on the therapy gym, resident rooms, and a frank discussion about staffing consistency.
The bottom line: Suburban Woods deserves careful consideration for families prioritizing aggressive rehabilitation and collaborative, person-centered planning. It can deliver clear mobility gains and a pathway home when therapists and nursing staff work in concert, and when admissions personnel coordinate seamlessly with the family. If a consistently flawless daily experience, robust 24/7 responsiveness, and pristine conditions are nonnegotiable, or if long-term custodial care with unwavering reliability is the goal, it is wise to compare alternatives and question current staffing levels, meal quality, and housekeeping practices. A candid, in-person tour paired with direct questions about call-bell timeliness, medication safety, and nightly quiet hours will reveal whether Suburban Woods matches the family's expectations or if another option better aligns with the care philosophy and safety standards sought.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Suburban Woods Health & Rehabilitation Center in Norristown, PA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal appearance with ease. Each resident can enjoy cable or satellite TV in their fully furnished private rooms, as well as access to a computer center for staying connected with loved ones.
With a spacious dining room and restaurant-style dining options, residents can savor delicious meals prepared by the on-site kitchenette. Special dietary restrictions are accommodated to ensure everyone's needs are met. Housekeeping services are provided regularly, along with move-in coordination assistance for new residents.
In addition to the indoor facilities, Suburban Woods has an outdoor garden where residents can enjoy fresh air and the beauty of nature. For recreational activities, there is a fitness room and gaming room available. A small library allows residents to indulge in leisurely reading, while Wi-Fi/high-speed internet is accessible throughout the community.
Care services at Suburban Woods include 24-hour supervision and a call system for immediate assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident receives their prescribed medications promptly. The mental wellness program focuses on promoting emotional well-being among residents.
Transportation arrangements are available for non-medical purposes, including community-operated transportation and transportation to doctors' appointments. The wellness center provides additional support for maintaining overall health.
Residents can participate in various activities organized by the community, such as fitness programs and scheduled daily activities. Planned day trips offer opportunities for exploration outside the community's premises. Additionally, concierge services are provided to cater to individual needs.
Suburban Woods benefits from its close proximity to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and theaters. This convenient location ensures that residents have access to necessary amenities and entertainment.
With its comprehensive amenities, care services, and convenient location, Suburban Woods Health & Rehabilitation Center offers a welcoming and supportive assisted living community for individuals seeking a comfortable and enriching lifestyle.
Suburban Woods Health & Rehabilitation Center is located at 2751 Dekalb Pike, Norristown, PA 19401 in Montgomery County, Pennsylvania
Suburban Woods Health & Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, dining, seating area, lobby, salon, reception, lighting, bathroom, and more.
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Interior
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Bathroom
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