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3.6 from 120 reviews
5 stars
67
4 stars
9
3 stars
7
2 stars
6
1 stars
31
Overall Review of Manorcare Health Services - Montgomeryville
common
Staff kindness and responsiveness
Residents and families repeatedly describe staff as kind and responsive.
Across many reviews, families say the staff is supportive, caring, and attentive to questions and day-to-day needs. Several reviewers also highlight specific staff rolesâlike therapy, nursing, admissions, and social workâwho helped them feel informed and supported. A common thread is that residents are greeted warmly and that care staff check in and respond when called.
common
Clean facility and maintained rooms
Many reviewers mention the building and rooms feel very clean.
Multiple reviews describe the facility as cleanâoften mentioning the lobby, hallways, and bathroomsâalong with how orderly the unit looks. Some residents and visitors say they notice staff keeping patients clean and dressed, and that rooms and common areas look maintained. A smaller number of reviews report the opposite, including complaints about dirty conditions and housekeeping problems.
differentiator
Rehab therapy support stands out
Therapy is described as a standout part of the rehab experience.
Many reviewers specifically call out the therapy department and rehabilitation staff for helping them recover and get âback on my feet.â Families also mention coordinated help from occupational or physical therapy teams and note patience when working with mobility and comfort. A few critical reviews mention issues with care delivery, but the overall pattern in the feedback emphasizes therapy as a positive driver of outcomes.
common
Food quality gets mixed feedback
Dining is a frequent topic, with praise and complaints both showing up.
Several residents and families say the meals are goodâoften calling out specific items or improvements over timeâand some mention having daily menu choices and the ability to request substitutes. Other reviews criticize the food quality, describe limited or unappetizing meals, or say it did not match dietary needs. The reviews suggest dining experiences can vary by visit or by what someone is asking for.
caveat
Communication and call-bell follow-through
Some families report delays and gaps in communication.
A recurring concern in some reviews is difficulty getting timely help, including call buttons going unanswered or long response times. Others describe not receiving updates, not having requests executed, or feeling that communication broke down when questions were raised. While many reviews praise staff availability, these negative accounts focus on follow-through and consistency.
caveat
Facility upkeep and staffing concerns
Some reviews cite maintenance and staffing issues that affect daily life.
Beyond cleanliness, a number of reviews mention broader upkeep problems such as outdated areas or maintenance concerns. Several critical reviews also raise staffing and coverage concerns, describing understaffing on certain shifts and challenges meeting residentsâ needs. At least a few reviewers also connect these issues to longer waits for care and missed or inconsistent services.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
155 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Trenton-Mercer County (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Otolaryngology Plastic Surgery Associates (0.8 miles)
Detweiler Family Medicine (0.8 miles)
Center for Total Women's Health - Lansdale (1.5 miles)
Schwarz Dermatology (3.3 miles)
Dermatology & Mohs Surgery Center Pc (5.4 miles)
Kressly Pediatrics (6 miles)
Harleysville Medical Associates (6.4 miles)
Restaurants
Miller's Ale House (0.8 miles)
Bull Restaurant & Tavern (0.9 miles)
Ooka Montgomeryville (1 miles)
Chick-Fil-A (1.3 miles)
The Metropolitan (1.4 miles)
Imprint Beer (1.9 miles)
Zoto's Diner-Restaurant (2.2 miles)
Pharmacies
Walgreens (1.2 miles)
CVS Pharmacy (1.2 miles)
Wegmans (1.4 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.4 miles)
Walgreens (2.5 miles)
CVS Pharmacy (3 miles)
Hospitals
Jefferson Lansdale Hospital (1.2 miles)
Places of Worship
Mary Mother of the Redeemer (1.4 miles)
The National Shrine of Our Lady of Czestochowa (5.7 miles)
Manorcare Health Services - Montgomeryville on seniors.fyi includes 6 photos including images showing building, healthcare, trees, interior decor, outdoor, facility, exterior, entrance, and more.
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Manorcare Health Services - Montgomeryville photos
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Building
Architecture
Bedroom
Trees
Exercise Equipment
Interior Decor
Bedroom and Windows
Building
Architecture and Entrance
Trees
Outdoor and Facility
Exercise Equipment, Bright Lighting, Treadmill, and Fitness Room
Exterior
Healthcare
Interior Decor
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