Manorcare Health Services - Montgomeryville

• Thu24Jul
• Fri25Jul
• Mon28Jul
• Tue29Jul
• Wed30Jul
• Thu31Jul
• Fri1Aug
• Mon4Aug
• Tue5Aug
• Wed6Aug
• Thu7Aug
• Fri8Aug
• Mon11Aug
• Tue12Aug
• Wed13Aug
• Thu14Aug
• Fri15Aug
• Mon18Aug
• Tue19Aug
• Wed20Aug
• Thu21Aug

Pros

• The quality of care at Manorcare Health Services has improved significantly, with some dedicated and skilled staff members providing excellent support.
• The medical team effectively addressed the physical and mental recovery needs of patients, contributing to their overall well-being.
• Residents enjoy a variety of meal options, with many expressing satisfaction with the food provided.
• There are numerous activities available for residents, although participation varies based on individual preference.
• The staff at Manorcare is friendly, caring, and attentive to the needs of residents, creating a positive atmosphere for recovery.

Cons

• The facility is starting to look run down and needs to be upgraded.
• There were instances of inadequate care, such as leaving a patient in a wheelchair for 13 hours without attention.
• A staff member dropped the patient out of bed twice, resulting in injury.
• The food quality is poor, with some residents only eating snacks provided by family due to unappetizing meals.
• Some staff members do not seem to know what they are doing and should not be working there.

Review

Experiences at Manorcare Health Services: A Mixed Bag of Highs and Lows

Manorcare Health Services, specifically the Lansdale and Montgomeryville locations, has become a focal point of concern and hope for many families. Reviewers have shared a spectrum of experiences regarding the quality of care, safety protocols, facility conditions, and food service. In particular, the narratives revolve around personal incidents that underline both the strengths and weaknesses of these facilities. Some stories illustrate harrowing situations where safety measures fell short, leading to unfortunate injuries, while others highlight instances of compassionate care and impressive rehabilitation efforts.

One reviewer detailed an alarming experience with their wife at Manorcare Health Services Lansdale. Upon her transfer to the facility, critical lapses in care were quickly uncovered. The individual reported multiple incidents of neglect—most glaringly when staff failed to correctly apply protective gear after lifting her from bed, resulting in her falling out twice. These serious oversights led to significant injury—a gash requiring ten stitches on her forehead—and prompted outrage from her spouse who expressed that there is "no excuse" for such failures. However, it's worth noting that as time progressed, they observed substantial improvements in care quality. The reviewer dedicated personal time to be present during visits and closely monitor staff performance. Thankfully, they recognized some exceptional individuals among the staff who contributed positively to their wife's recovery journey.

Conversely, experiences shared about Manorcare-Montgomeryville painted a much more favorable picture. One patient recounted their journey through multiple surgical procedures followed by a stay at Manorcare after overcoming severe medical challenges related to cancer. Having arrived with little knowledge of what to expect post-surgery, this person found themselves well-supported by a caring team focused on both physical recovery and emotional stability. Their reflections illuminate how moments spent within the facility nurtured their resilience during a difficult personal health crisis; they attributed their survival not only to skilled doctors but also to devoted staff members who made their recovery meaningful.

While there are concerns regarding individual accounts of inadequate care at some facilities operated by Manorcare—particularly around infrastructure needing updates—the consensus among several reviews indicates that many staff members exemplify kindness and dedication in their roles as caregivers. Families noted that despite prior misgivings about specific incidents or personnel shortcomings, many nurses and aides remain genuinely committed to ensuring residents are safe and comfortable during stays.

Another common theme in these reviews is the variability in meal service received across different experiences within Manorcare facilities. Some family members expressed dissatisfaction with food options provided; one reviewer mentioned that parents sometimes opted for snacks brought from home rather than uninspiring meals served at the facility. This sentiment about food emerged consistently alongside appreciation for activity programs available for residents—even if some declined participation due to varying interests or states of health.

Ultimately, it becomes clear through these differing accounts that patients’ experiences at Manorcare Health Services can range widely—from distressing episodes involving lapses in safety protocols marked by injuries sustained from preventable accidents—contrasted sharply against uplifting stories highlighting effective rehabilitation support bolstered by attentive healthcare professionals. Such duality underscores an urgent need for ongoing vigilance in ensuring all patients receive consistent levels of high-quality care while also enhancing facilities' physical environments as part of comprehensive improvement strategies moving forward.

The heartfelt gratitude expressed by previous residents serves as powerful testimony not just about recovering physically but also regaining independence amid life’s challenges through dedicated support systems like those found within certain units at Manorcare Health Services—evoking hope amidst trials faced not just individually but collectively as families navigating complex healthcare landscapes together.

Physicians

• Otolaryngology Plastic Surgery Associates (0.8 miles)
• Detweiler Family Medicine (0.8 miles)
• Center for Total Women's Health - Lansdale (1.5 miles)
• Schwarz Dermatology (3.3 miles)
• Dermatology & Mohs Surgery Center Pc (5.4 miles)
• Kressly Pediatrics (6 miles)
• Harleysville Medical Associates (6.4 miles)

Restaurants

• Miller's Ale House (0.8 miles)
• Bull Restaurant & Tavern (0.9 miles)
• Ooka Montgomeryville (1 miles)
• Chick-Fil-A (1.3 miles)
• The Metropolitan (1.4 miles)
• Imprint Beer (1.9 miles)
• Zoto's Diner-Restaurant (2.2 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Wegmans (1.4 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3 miles)

Hospitals

• Jefferson Lansdale Hospital (1.2 miles)

Places of Worship

• Mary Mother of the Redeemer (1.4 miles)
• The National Shrine of Our Lady of Czestochowa (5.7 miles)
• Luthern Home (6.8 miles)
• Neshaminy Warwick Presbyterian Church (8 miles)
• New Beginnings Church (8.7 miles)

Parks

• Windlestrae Park (2.4 miles)
• School Road Park (2.5 miles)
• Stony Creek Sports Park (5.5 miles)
• Homested Park (6.5 miles)

Theaters

• AMC 309 Cinema 9 (3.6 miles)
• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (6.3 miles)

Cafes

• Backyard Beans Coffee (7.2 miles)
• Nonno's (7.3 miles)
• Starbucks (7.7 miles)
• Panera Bread (7.8 miles)
• Starbucks (8.6 miles)
• Starbucks (8.8 miles)

Transportation

• Ambler Station (7.3 miles)
• Septa Warminster Train Stn (9.5 miles)