Broad Mountain Health And Rehabilitation Center
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500 West Laurel Street, Frackville, PA 17931
For more information about senior living options: (844) 490-3973
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Rebbecca Young, the Admissions Coordinator, is doing a great job and is actively involved with the community. She has plans for community involvement, including a spelling bee with Broad Mountain residents and community citizens. The staff treat residents with respect and consideration. The nursing staff are wonderful people. The facility is welcoming and warm. The care provided is excellent and a big help in residents' recovery. The Broad Mountain team is knowledgeable, welcoming, and supportive; staff always have residents' best interests at heart. Families report that their loved ones adjust well, are happy, and are treated with kindness and respect. The food is delicious, and residents enjoy activities like bingo. Therapy is excellent and helps residents get moving. Anthony in social services is helpful in arranging what residents need to go back home.
Better off in prison at least they let you go outside sometimes. This place is an absolute joke do not send your loved one here. Even the director of nursing is awful; then our supervisors on staff are inconsiderate and have zero compassion for the residents that live there. Most of the nursing staff are amazing but there are always those few bad apples that do a lot of frowned-upon things to the residents which gets swept under the rug. Administration bullies their staff daily; HR is definitely the worst and is not kind to staff whatsoever. 98% of administrative staff bully the nursing staff and the residents witness it daily. This facility needs a lot of work; one supervisor especially on night shift there needs to learn professionalism, confidentiality as well as an overall attitude adjustment. Management sucks. It's like working in jail! Upstairs the LPN locks everything up! This is a major management problem. The staff on 2nd shift are not very helpful; they talk about each other and don't warmly welcome newcomers. 40% of the nurses are rude and not very understanding.Broad Mountain is a facility that elicits a wide range of experiences from those who interact with it. On one hand, there is strong praise for the people who drive the facility's community engagement and patient care. A number of reviewers singled out Rebbecca Young, the Admissions Coordinator, as doing an exceptional job both for residents and for the broader community. Her outreach has included organizing opportunities for community involvement such as a spelling bee that would bring together local citizens and Broad Mountain residents. Reviewers appreciated the staff's willingness to visit the local senior center and provide lunch for its members, noting that these actions create positive public relations for the facility and reinforce a sense of connection with the surrounding community.
Residents and families repeatedly describe Broad Mountain as a welcoming and warm place where staff treat people with respect and consideration. The nursing staff, in particular, receive frequent accolades: many reviewers call the nurses wonderful and express genuine gratitude for the care their loved ones receive. The facility is portrayed as a place that feels inviting and comfortable, with multiple comments highlighting the overall ambiance as friendly and supportive. The sense of belonging extends beyond medical care to the social fabric of the community inside the building - residents and their families often speak of feeling at home and cared for.
Families recount how well their loved ones adapt and settle in at Broad Mountain. In one especially moving account, a daughter describes how her mother has adjusted very well and is happy to be there. She emphasizes that staff are consistently polite, helpful, and communicative about changes in treatment or medications, which helps her stay informed and at ease. The resident enjoys the food, and the facility offers activities that align with her mother's interests - bingo being a particular favorite. The reassurance that her mother is safe and well-cared-for allows the family to experience a sense of relief and peace of mind.
Beyond day-to-day care, the center's rehabilitation services and social support are highlighted as standout aspects by several reviewers. The physical and occupational therapy departments are praised for helping residents regain mobility and achieve personal goals, and the broader care team is described as capable and attentive. Some reviewers mention staff who go above and beyond, such as Anthony in social services, who assists with discharge planning and helps families coordinate what they need to return home. There are also moments of lighthearted gratitude - an ice cream treat shared by staff and residents in the dietary department is cited as an example of the small, thoughtful gestures that contribute to a positive atmosphere. Overall, many reviewers express deep appreciation for the dedication and teamwork they observe, even as they acknowledge that care is a continuous, ongoing effort.
Not every perspective is uniformly positive, however. A number of reviewers raise concerns about administration and workplace culture. One comment starkly notes dissatisfaction with the leadership, claiming that administration bullies staff on a daily basis and that HR remains the least friendly department within the organization. The criticisms extend to a broader assertion that 98% of administrative staff bully nursing staff, with residents witnessing this negative dynamic. Such descriptions paint a picture of a tense environment where frontline caregivers may feel overworked, underappreciated, and constrained by policies or management styles that do not always support them.
Other reviews zoom in on specific operational and cultural issues. Some accounts describe a more negative day-to-day reality, including references to what is described as a "major management problem" and concerns about confidentiality, professionalism, and responsiveness during night shifts. There are claims that certain supervisors lack empathy and that communication from leadership can feel dismissive, which can leave staff feeling unheard. In the same vein, there are strong words about the administration and the way concerns are handled, suggesting that some families and employees see a disconnect between what is promised and what is experienced, particularly when it comes to consistency, staffing levels, and the handling of difficult situations.
Yet even amid these criticisms, there are ongoing stories of resilience and gratitude. Some reviewers recount how Broad Mountain helped them recover after a serious illness or stroke, describing the facility as a place that enabled meaningful progress and the return to activities they enjoy. They emphasize that, while nothing is perfect, the team works hard within the constraints they face and that many staff members are "amazing" and clearly invested in their patients' well-being. The message from these voices is one of cautious optimism: the staff possesses strengths - especially in nursing, therapy, and direct patient care - and they earn appreciation from families who see visible benefits in their loved one's daily life.
In looking at the overall portrait, Broad Mountain emerges as a facility with substantial strengths and sincere dedication from many of its employees, especially in patient care, therapy, and community outreach. The facility appears capable of creating meaningful, positive experiences for residents and their families, offering a warm environment, respectful treatment, and robust support for rehabilitation and daily living activities. At the same time, there are clearly areas in need of attention - particularly around administrative leadership, staff relations, and consistent communication - where reviewers feel more could be done to support the workforce and ensure that every resident receives uniformly excellent care. The collective voice suggests a facility that is deeply loved by some and openly scrutinized by others, with ongoing opportunities for improvement that could further elevate the care and community experience Broad Mountain aspires to provide.
129 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Broad Mountain Health And Rehabilitation Center in Frackville, PA is a vibrant assisted living community that provides residents with a wide range of amenities and care services to ensure their comfort and well-being.
The community boasts a variety of amenities designed to enhance residents' daily lives. There is a beauty salon on-site for those who wish to pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access nearby destinations, and there is also a computer center equipped with Wi-Fi/high-speed internet for those who want to stay connected. The dining room offers restaurant-style dining where residents can enjoy delicious meals, and there is also a kitchenette available for personal use. The fully furnished living spaces feature private bathrooms and residents have access to housekeeping services.
To promote an active lifestyle, the community has a fitness room and gaming room where residents can participate in physical activities or enjoy games with fellow residents. The outdoor space includes a garden where individuals can relax amid nature's beauty. For those interested in reading, there is a small library stocked with various books.
Care services at the Broad Mountain Health And Rehabilitation Center are comprehensive and aim to meet the individual needs of each resident. A 24-hour call system ensures that help is always readily available, while 24-hour supervision provides peace of mind. The staff provides assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and diabetes diet support. Additionally, there are mental wellness programs in place to cater to emotional well-being.
Dining at the community takes into consideration special dietary restrictions that residents may have, ensuring that everyone's nutritional needs are met.
Residents have plenty of opportunities for socialization and engagement through various activities offered by the community. Concierge services are available for personalized assistance, while fitness programs promote physical health. Planned day trips allow residents to explore nearby attractions and create new experiences. Resident-run activities and scheduled daily activities provide a sense of community and a chance to pursue personal interests.
The Broad Mountain Health And Rehabilitation Center is conveniently located near parks, physicians, restaurants, places of worship, and hospitals. This proximity ensures that residents have access to all necessary services and amenities in the local area.
Broad Mountain Health And Rehabilitation Center is located at 500 West Laurel Street, Frackville, PA 17931 in Schuylkill County, Pennsylvania
Broad Mountain Health And Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, waiting area, therapy room, reception, exercise equipment, office, physical therapy, kitchen, and more.
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Interior
Building
Kitchen
Fireplace
Television
Lobby
Seating
Exercise Equipment
Waiting Area
Minimalist
