Pennknoll Village

Pros

• The staff at Pennknoll Village is described as very friendly, knowledgeable, and helpful.
• The rehabilitation center has received positive feedback for its clean environment and effective exercise classes.
• The facility accommodates various stages of care, including skilled nursing and hospice, demonstrating versatility in patient needs.
• A volunteer group noted that the staff were willing and enthusiastic about enhancing residents' holiday experiences.
• Some reviewers express satisfaction with the overall caring nature of the staff and their commitment to providing support for the residents.

Cons

• The staff at Pennknoll Village does not care about the patients and often ignore requests for assistance.
• A request to speak with a social worker privately was completely ignored, leading to unnecessary distress for the resident.
• Residents suffer from inadequate dental care; one patient went nine weeks without having her teeth brushed.
• The aides are more focused on their personal lives than on providing proper care for the residents.
• There were instances of residents being left in wet briefs and soaked beds, indicating poor hygiene practices.
• The facility has a terrible odor and lacks adequate cleanliness, which diminishes the living environment for residents.
• The overall atmosphere of the facility reflects a lack of respect and concern for the residents' well-being.

Review

Pennknoll Village, a facility offering skilled nursing and hospice care, has garnered mixed reviews from families and visitors regarding the quality of care and the overall environment. On one hand, some families have expressed appreciation for the staff's caring nature and their ability to cater to residents at various stages of health. Positive feedback highlights that many staff members are friendly, knowledgeable, and attentive to patients' needs. However, there are significant concerns raised by others about staffing shortages and management issues that adversely affect patient care.

One family recounted a disturbing experience when they were forced to remove their mother from Pennknoll after just two days of what was supposed to be a five-day hospice stay. They reported feeling ignored by staff when making requests for communication regarding their loved one's care. The family's request for privacy while speaking with a social worker was disregarded, culminating in an upsetting encounter that further disheartened them. This lack of respect for both the patients and their families suggests systematic shortcomings in how care is administered at Pennknoll, leading them to characterize the facility as “disgusting” due to its failure to provide basic standards of consideration.

Further complicating matters, another reviewer shared her outrage over her mother's prolonged stay at Pennknoll without receiving any dental care—something deemed essential for all residents. Despite providing new personal hygiene supplies upon admission, these items remained untouched throughout her mother’s nine-week stay. Additionally, there were alarming accounts of negligent hygiene practices among aides who allegedly prioritized personal interests over resident welfare. Instances of unchanging wet briefs illustrate serious lapses in daily care routines that should be fundamental in any nursing facility dedicated to elder care.

Despite these devastating critiques, not all experiences shared reflect such a grim reality at Pennknoll Village. One spouse expressed optimism after observing improvement in his husband’s rehabilitation journey. Praising the friendly demeanor of staff and cleanliness within certain areas of the facility, he highlighted enjoyment stemming from engaging exercise classes tailored for residents recovering from ailments or surgery. His positive remarks stand out amidst a chorus of negative reviews as they suggest that under certain circumstances—perhaps particular departments or times—there can indeed be satisfactory experiences provided by dedicated caregivers.

A volunteer group visiting during the holidays reported satisfaction with how staff interacted with both them and residents alike. Their observations showed personnel eager to enhance the holiday spirit for patients through thoughtful engagement initiatives aimed at connecting volunteers with individual residents effectively. Nevertheless, they noted that cleanliness remained an issue; unpleasant odors greeted visitors upon arrival indicating potential underlying sanitation problems not commonly seen at other facilities.

In conclusion, while characters like friendly staff members have appeared in several narratives about Pennknoll Village alongside kindness shown towards patients during rehabilitation efforts, numerous reviews highlight dire deficiencies in basic caregiving practices—including fundamental hygiene—and lapses in professional etiquette among those responsible for patient welfare. These contrasting viewpoints paint an intricate picture where hope coexists with concern; this duality leads prospective families seeking assistance for loved ones needing skilled nursing or hospice support to approach Pennknoll Village with caution while considering alternatives before committing their family members’ futures to this facility.

Physicians

• Bedford County Pediatric Assoc (0.3 miles)
• UPMC Diabetes Center - UPMC Bedford Memorial (0.3 miles)
• Pennwood Family Medicine (0.4 miles)
• Bedford Surgical Associates (0.4 miles)
• Pennwood Ophthalmic Associates, PC (0.5 miles)
• Parr's Pro Hearing Services (0.5 miles)
• Bedford Regional Urology (0.5 miles)

Hospitals

• UPMC Bedford Memorial Emergency Department (0.3 miles)

Places of Worship

• Bedford County Christian Church (0.4 miles)
• Seventh Day Adventist Church (0.5 miles)
• Everett Church of God (1.6 miles)
• Chalybeate Springs Ministry (2.4 miles)
• Kingdom Hall-Jehovah's Witness (2.5 miles)
• Victory Fellowship (3.4 miles)
• Bedford United Methodist Church (3.4 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• Fisher's Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Fisher's Pharmacy (3.5 miles)
• Ickes Drug Store (3.5 miles)
• Letrent's Pharmacy (3.6 miles)
• Rite Aid (3.7 miles)

Restaurants

• McDonald's (0.5 miles)
• Dragon Chinese Restaurant (0.6 miles)
• Subway (0.6 miles)
• Burger King (2.7 miles)
• King Buffet Chinese Restaurant (2.8 miles)
• Landmark Restaurants (2.9 miles)
• Sbarro (2.9 miles)

Cafes

• Hebrews Coffee Company (3.4 miles)
• Everything Tea (3.5 miles)
• Hebrews Coffee Company (4.5 miles)
• Starbucks (10.7 miles)
• Travelers' Oasis (10.8 miles)

Transportation

• Chariot Rent A Car (3.4 miles)
• Bedford Transportation Company (3.7 miles)
• U-Haul Neighborhood Dealer (4.2 miles)
• Roxie's Taxidermy Studio (7.7 miles)

Parks

• Fort Bedford Park (3.6 miles)
• Tenley Park (3.7 miles)