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Twinbrook Healthcare And Rehabilitation Center in Erie, PA

Twinbrook Healthcare And Rehabilitation Center is a nursing home community in Erie, PA.

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Twinbrook Healthcare And Rehabilitation Center in Erie, PA

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  • Interior

    A modern waiting room with comfortable seating and a TV.

  • Decor

    A hallway with upholstered chairs and a table topped with a lamp, featuring carpeted flooring and wall decor.

  • Windows

    A spacious waiting area with comfortable seating and a television.

  • Dining

    An empty dining room with neatly arranged tables and chairs, set up for service.

  • Television

    A well-equipped office space with a computer desk, bookshelves, and exercise equipment.

  • Exercise Equipment

    An indoor gym with exercise equipment and workout space.

  • Reception Area

    A modern waiting room with comfortable seating and decorative plants.

  • Rehabilitation

    A rehabilitation room equipped with parallel bars and exercise equipment.

  • Nursing Home

    Sign for ManorCare Health Services offering comprehensive rehabilitation and skilled nursing services.

  • Therapy Room

    A therapy room equipped with various exercise machines and rehabilitation tools.

3805 Field Street, Erie, PA 16511

For more information about senior living options: (866) 208-4318

2.5 from 55 reviews
5 stars
15
4 stars
6
3 stars
2
2 stars
3
1 stars
29

Overall Review of Twinbrook Healthcare And Rehabilitation Center

common 22 reviews mention this

Staff care is praised and disputed

Residents and families describe both deeply attentive staff and serious lapses in care.

Many reviews credit the staff with showing kindness, compassion, and helpfulness, including nurses and aides working to improve outcomes for residents. A number of other reviews directly disagree, describing staff who yell, fail to provide care consistently, or leave families with unresolved concerns. Several posts also highlight leadership changes as part of the improvement they noticed, while other reviews say issues remain that need immediate attention.

caveat 6 reviews mention this

Medication and communication concerns

Some families report problems with medications and difficulty getting timely updates.

Several reviews describe medication errors, delayed refills, and situations where families felt they were not getting the doctor communication they were expecting. Other accounts focus on phone and contact problems, including not returning calls and long waits to reach information. One review also raises concerns about how a resident was placed and evaluated while families say their guidance wasn’t followed.

caveat 3 reviews mention this

Food quality draws sharp complaints

Food quality is a recurring point of dissatisfaction in reviews.

A few reviews say the community does not provide proper food, leading family members to bring snacks. Others describe meals as cold or unappetizing. While dining is also formally offered with restaurant-style dining, these reviews focus their complaints on day-to-day food satisfaction.

caveat 7 reviews mention this

Cleanliness and odors are mixed

Cleanliness and building odors are inconsistent themes across reviews.

Some reviews praise the facility for being clean and even say it smells good. Other residents and families report strong odors such as urine or unpleasant smells in hallways, and they describe conditions they felt were unhygienic. A number of the negative accounts connect these cleanliness issues to neglect concerns during a stay.

common 3 reviews mention this

Therapy and rehab support stands out

Therapy services receive notable positive feedback from families.

Several reviews specifically highlight therapy, including speech therapy and the therapy department being described as excellent. One review also points to wound care support as a key part of an improved outcome for a loved one. While complaints appear elsewhere, these accounts concentrate praise on rehab-related care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Erie International (9 miles away) Erie International (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • Ichiban (0.5 miles)
  • Arby's (0.5 miles)
  • McDonald's (0.5 miles)
  • Burger King (0.6 miles)
  • Little Caesars Pizza (0.7 miles)
  • The Park Tavern (0.7 miles)
  • Subway (0.7 miles)

Pharmacies

  • Rite Aid (0.5 miles)
  • Your Hometown Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • Top's Markets (2.2 miles)
  • Tops Pharmacy (2.2 miles)
  • Burhenns Pharmacy (3.1 miles)
  • CVS Pharmacy (3.3 miles)

Cafes

  • Panera Bread (0.6 miles)
  • Tim Hortons (0.7 miles)
  • Tim Hortons (3.2 miles)
  • Tim Hortons (3.5 miles)
  • Ember + Forge (3.8 miles)

Parks

  • Rolling Ridge Park (1.3 miles)
  • Chautauqua Park (1.4 miles)
  • Roger Young Park (1.7 miles)
  • Whitford Park (1.9 miles)

Places of Worship

  • Mount Calvary Catholic Church (1.3 miles)
  • Erie United Methodist Alliance (2.6 miles)
  • Islamic Association of Erie (3.6 miles)
  • Cathedral of St Paul Episcopal (4 miles)

Physicians

  • Harborcreek Family Physicians - Primary Care (1.8 miles)
  • Lakeshore Family Practice - Primary Care (1.8 miles)
  • Grandview Family Practice - Primary Care (3 miles)
  • Pinecrest Family Practice - Pine Avenue (3.3 miles)
  • Steven Coleman MD (3.3 miles)
  • Bayview Nephrology (3.5 miles)
  • Erie Psychiatric Associates (3.6 miles)

Hospitals

  • UPMC Hamot Infusion Center (3.6 miles)
  • Healthsouth (3.7 miles)
  • UPMC Womens Hospital 5th Floor (3.7 miles)
  • UPMC Hamot 8 South (3.8 miles)
  • UPMC Hamot 7 South (3.8 miles)
  • UPMC Hamot Radiology (3.9 miles)
  • Veterans Affairs Medical Center (4 miles)

Transportation

  • Bus Station (3.6 miles)

Frequently Asked Questions

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