Twinbrook Healthcare And Rehabilitation Center

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Pros

• The staff at Twinbrook Medical Center provided excellent nursing care to a patient with lung cancer.
• The front desk staff, along with Kaitlyn and Vivian, were described as wonderful by a reviewer.
• Heartland Hospice Care was praised for their efforts in making the patient comfortable.
• One reviewer appreciates the good care and kindness shown to their mother at Twinbrook, prioritizing it over fancy facilities.
• The staff at Twinbrook took good care of a grandmother and liked her, according to one reviewer.

Cons

• The Twinbrook Medical Center was not very good.
• It's not the best facility and kind of outdated.
• The rooms were small.
• The food is not good.
• There were not a whole lot of activities.
• The facility smells, so that's kind of a big turn-off.
• These people have no right to be near humans, I would not let them near animals.
• Sub par care, argumentative staff, unwilling to resolve care issues.
• If I could give them 0 stars, I would.
• The nursing staff always seemed non-existent.
• Folks who were in no condition to feed themselves always had their food just sat in front of them and were left to fend for themselves.
• Most elderly persons do not have a choice as to where they are placed

Review

Twinbrook Medical Center, now known as ManorCare, has garnered mixed reviews from visitors and family members of residents. While some have praised the facility for its excellent nursing care and compassionate staff, others have expressed dissatisfaction with the level of care provided.

One reviewer mentioned that the facility is primarily designed for assisted living and long-term care, which may explain why there were not many activities available. The rooms were described as small and outdated, with an unpleasant odor permeating the facility. The quality of food was also criticized.

However, another reviewer had a more positive experience with Twinbrook Medical Center. They appreciated the excellent nursing care their mother received, specifically mentioning Nicole's outstanding service. The front desk staff, including Joyce, were friendly and helpful in directing them to other staff members who provided wonderful care. Heartland Hospice Care was also called in to ensure their mother's comfort during her battle with lung cancer.

Unfortunately, not all experiences at Twinbrook Medical Center were positive. One individual recounted a distressing incident where their dying sister was in extreme pain but the nurse refused to administer the prescribed dose of morphine. This led to an argument between the family and staff members. In addition, they overheard nurses making fun of their father while he advocated for proper care.

Furthermore, another reviewer claimed that Twinbrook Medical Center provided substandard care and had argumentative staff who refused to address their concerns effectively. They expressed such dissatisfaction that they would give the facility zero stars if possible.

Despite some negative feedback, one respondent defended Twinbrook by emphasizing that although it might not be fancy or luxurious, they believed their mother received good care and kindness from the staff — qualities they considered more important than aesthetics.

Another reviewer echoed this sentiment by acknowledging that while some nurses seemed indifferent to residents' needs, they personally witnessed caring behaviors towards their grandmother when present. However, they cautioned against crossing any nurses as it seemed detrimental to receive adequate attention.

A long-standing visitor to the center, who had visited their grandmother at Twinbrook over a ten-year period, expressed disappointment with the facility's standards. They claimed that the nursing staff was often absent and neglected to assist residents with feeding, leaving them to fend for themselves. The reviewer lamented that unless family members visited daily, little care was provided. They also described instances where elderly residents were left in wheelchairs for extended periods, resulting in physical deformities and loss of independence.

In conclusion, reviews of Twinbrook Medical Center paint a varied picture of the facility. While there were positive remarks regarding excellent nursing care and friendly staff, negative feedback centered around outdated facilities, subpar food quality, argumentative staff members, and neglectful treatment of residents. It is important for anyone considering Twinbrook as a potential residence for their loved ones to weigh both sides before making a decision.

Restaurants

• Ichiban (0.5 miles)
• Arby's (0.5 miles)
• McDonald's (0.5 miles)
• Burger King (0.6 miles)
• Little Caesars Pizza (0.7 miles)
• The Park Tavern (0.7 miles)
• Subway (0.7 miles)

Pharmacies

• Rite Aid (0.5 miles)
• Your Hometown Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Top's Markets (2.2 miles)
• Tops Pharmacy (2.2 miles)
• Burhenns Pharmacy (3.1 miles)
• CVS Pharmacy (3.3 miles)

Cafes

• Panera Bread (0.6 miles)
• Tim Hortons (0.7 miles)
• Tim Hortons (3.2 miles)
• Tim Hortons (3.5 miles)
• Ember + Forge (3.8 miles)

Parks

• Rolling Ridge Park (1.3 miles)
• Chautauqua Park (1.4 miles)
• Roger Young Park (1.7 miles)
• Whitford Park (1.9 miles)

Places of Worship

• Mount Calvary Catholic Church (1.3 miles)
• Erie United Methodist Alliance (2.6 miles)
• Islamic Association of Erie (3.6 miles)
• Cathedral of St Paul Episcopal (4 miles)

Physicians

• Harborcreek Family Physicians - Primary Care (1.8 miles)
• Lakeshore Family Practice - Primary Care (1.8 miles)
• Grandview Family Practice - Primary Care (3 miles)
• Pinecrest Family Practice - Pine Avenue (3.3 miles)
• Steven Coleman MD (3.3 miles)
• Bayview Nephrology (3.5 miles)
• Erie Psychiatric Associates (3.6 miles)

Hospitals

• UPMC Hamot Infusion Center (3.6 miles)
• Healthsouth (3.7 miles)
• UPMC Womens Hospital 5th Floor (3.7 miles)
• UPMC Hamot 8 South (3.8 miles)
• UPMC Hamot 7 South (3.8 miles)
• UPMC Hamot Radiology (3.9 miles)
• Veterans Affairs Medical Center (4 miles)

Transportation

• Bus Station (3.6 miles)