Twinbrook Healthcare And Rehabilitation Center in Erie, PA
SaveInterior
Decor
Windows
Dining
Television
Exercise Equipment
Reception Area
Rehabilitation
Nursing Home
Therapy Room
3805 Field Street, Erie, PA 16511
For more information about senior living options: (844) 490-3973
Twinbrook's staff are motivated and determined to deliver the best possible care to their residents. The facility has great, caring, and courteous staff, with the new HR director Cherise Pringle described as fantastic. The staff provide fantastic care that is attentive and genuinely caring. The new management is great; the facility is clean and smells great, and residents receive professional care. The home has an unbelievably dedicated, caring, loving, and supportive staff. The facility has the best, most caring staff around and has made great changes since new ownership took over. For three years, Twinbrook staff have been extremely helpful; residents get very good care from people who genuinely care, and the staff are approachable and attentive to concerns.
The facility doesn't provide proper food. One reviewer described it as more like a prison. Residents were reportedly locked in a ward, described as a nightmare, and the reviewer would never return. They allegedly gave wrong medications several times and delayed refills. They failed to arrange or allow doctor visits when promised. The halls reeked of urine, and the food was cold and tasted awful. There was neglect and unsanitary conditions, with urine on the floor cleaned only with towels. Staff were unresponsive to family calls and did not inform them about medications. Patients were kept in the wrong care sections and evaluations were slow. Personal belongings were lost or stolen, and clothes were misplaced. The facility was outdated with small rooms, poor food, few activities, and a pervasive smell. Moving a loved one there was described as a horrible mistake. Some staff were unprofessional, uncaring, or disrespectful, with instances of orders being ignored or staff mocking family. Aides were said to have bad attitudes and delay basic tasks, and weekend staffing was minimal. There were reports of a COVID outbreak being hidden and the facility hanging up on inquiries.Twinbrook Healthcare and Rehabilitation Center in Erie is best suited for families seeking a rehab-focused stay with tangible therapy and a workforce that can be deeply involved in daily care - provided there is active family or advocate oversight to navigate uneven experiences across the building. The strongest positive signal centers on the therapy department and the nursing team when they are fully engaged: caring, attentive staff who push for discharge-ready progress and responsive hands-on care. On floors where management has stabilized operations, residents can receive genuinely compassionate treatment, and families report moments of excellent collaboration with nurses, aides, and therapists.
That said, many situations will warrant considering alternatives. This facility has shown a troubling inconsistency in core expectations: reliable med management, timely physician involvement, and transparent communication with families. Repeated complaints about medication delays, difficulty reaching doctors, and limited or delayed family updates recur across reviews. The environment can also feel unpredictable due to staffing gaps, especially on weekends and holidays, and several accounts describe neglectful or dismissive behavior from some staff members. For families prioritizing steady oversight, strict accountability, and minimal risk of miscommunication, exploring other options may be prudent.
The key pros - motivated therapy teams, genuinely caring nurses on many shifts, and fresh leadership on some floors - do create meaningful upside. When care plans are executed by engaged clinicians, residents see movement in rehab goals, with therapists delivering focused interventions and nurses providing practical, day-to-day assistance. The latest management iterations are viewed positively by some families, and there are affirmations that the facility can be clean, well-maintained, and professionally run in segments of the building. These strengths, however, hinge on consistent staffing and continuous follow-through, which are not guaranteed across all units.
Conversely, the main cons are hard to ignore and often dominate the experience. Chronic understaffing, inconsistent med administration, and slow or absent doctor communication undermine safety and trust. The facility's physical environment is described variably, with some floors reporting odors and cleanliness concerns, while others note improvements under new leadership. Allegations of misplacement between memory care and other units, routine lapses in showers or hygiene, and even instances of lost belongings or unreturned calls erode confidence. Reports of disorganization, inaccessible administration, and, in some cases, disrespectful or blunt communication from staff further complicate the decision-making calculus for families.
There is a realistic way to weigh the pros against the cons. The standout therapy and nursing care on particular shifts can deliver meaningful rehab outcomes and compassionate daily support, which partially offset the risk of less reliable infrastructure. Families willing to advocate - request floor-level point people, demand timely med checks and doctor involvement, and stay closely involved in daily routines - can still secure a positive trajectory for a loved one who benefits from structured rehab and steady nursing attention. Yet the negative experiences are not isolated anecdotes; they reflect persistent patterns that can jeopardize safety, dignity, and progress if left unaddressed. That dynamic makes Twinbrook a facility to consider only after a thorough, proactive assessment of current staff quality, floor-by-floor performance, and a concrete plan for ongoing family communication.
In practical terms, families considering Twinbrook should approach as a monitored trial period rather than a assumed fit. Before admission, lock in a detailed care plan with milestones, assign a primary contact at the facility, and request regular, documented updates about medications, doctor visits, and any changes in the resident's condition. Tour multiple floors, speak with daytime and evening staff, and ask to meet the floor supervisor who would oversee day-to-day operations. If pursuing care here, insist on clear procedures for med administration, prompt responses to family inquiries, and a robust housekeeping schedule. If these assurances cannot be delivered consistently, or if the facility cannot demonstrate sustained improvements across the units, explore alternatives with stronger track records for safety, communication, and reliable care delivery.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Erie International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Twinbrook Healthcare And Rehabilitation Center in Erie, PA is a vibrant assisted living community offering a range of amenities and care services to support the well-being and comfort of its residents. The community features a beauty salon for pampering and self-care, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, while a computer center provides access to technology.
Residents can dine in a spacious dining room with restaurant-style dining, or enjoy their meals in private kitchenettes. Housekeeping services ensure that the living spaces are clean and maintained. For recreation, there is a fitness room, gaming room, small library, and outdoor space where residents can relax and enjoy nature.
The care services provided at Twinbrook Healthcare And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to help residents properly take their medications. The community offers special dietary restrictions such as diabetes diet.
To keep residents engaged and socially active, there are various activities offered including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are provided to cater to individual needs and preferences.
The location of Twinbrook Healthcare And Rehabilitation Center is advantageous with several amenities nearby. There are five cafes, four parks, ten pharmacies, 32 physicians' practices, 32 restaurants within easy reach. Transportation arrangements make it convenient for residents to access doctors' appointments or explore the nearby places of worship.
Overall, Twinbrook Healthcare And Rehabilitation Center provides an inviting environment where residents can receive personalized assistance with their daily needs while enjoying a range of amenities and engaging activities designed to enhance their overall well-being.
Twinbrook Healthcare And Rehabilitation Center is located at 3805 Field Street, Erie, PA 16511 in Erie County, Pennsylvania
Twinbrook Healthcare And Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, exercise equipment, television, dining, rehabilitation, windows, office, wheelchair, and more.
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Interior
Decor
Windows
Dining
Television
Exercise Equipment
Reception Area
Rehabilitation
Nursing Home
Therapy Room
