Brevillier Village Retirement

Pros

• Brevillier Village is described as compassionate and caring, with attentive and loving staff.
• Families note excellent care for their loved ones over many years.
• The facility is praised as a great senior care facility and a wonderful place to live and work.
• The staff are described as excellent, caring, and respectful, putting residents first.
• The building is well maintained, with residents who are happy and well cared for.
• The dining and overall environment are described positively, with good food and a pleasant atmosphere.
• A memorable moment highlights the staff's compassionate teamwork and support during a loved one's passing.

Cons

• The facility is extremely understaffed and has wait times of up to two hours.
• Aides neglected the resident when she needed help.
• The resident was given a medication that should not have been administered.
• The staff were unprofessional and did not care about residents' concerns.
• The facility was below standards in cleanliness.
• Their neglect and medication errors contributed to the resident's death.
• There have been several complaints filed with the state about the facility.

Review

Across the tapestry of experiences shared, Brevellier Village emerges as a place that many families imagine as a true home for their loved ones, while a smaller thread highlights serious concerns that some families faced. For those who arrived with hope and stayed through years of care, the message is one of gratitude and comfort. One family recalls that mom's arrival nearly 20 years ago set the course for their life in the community, and their older sister's belief that this was "the best place for mom" shaped their choice and trust. The sense of continuity is strong: the staff's compassion and the long-term commitment of the team left a lasting impression, and the family continues to feel blessed to have their precious mother in such loving hands.

There is a radiant appreciation for the care provided, especially when reflecting on a decade or more of attentive, loving service. The sentiment that "our mom has received excellent care by attentive and loving staff for over a decade" is echoed by others who speak of a facility that feels like family. In these accounts, the caregivers are described as patient, sincere, and consistently present, contributing to a climate where family members can breathe a little easier knowing their loved ones are in good hands. The facility is portrayed as a great senior care environment, one that supports dignity, safety, and personal attention.

Individual experiences within Brevellier Village also span a spectrum of praise. Several residents and families highlight specific moments of excellence: "My mom was there and they took excellent care of her. The staff is excellent," and there are notes about good meals and a community of residents who are described as great. Some reviewers also mention the broader environment beyond care, noting that the facility is well maintained and that the people who live there feel supported. For families with loved ones who work there or who are considering it as a place to live, there are even more layered reflections, including the observation that, while the care is strong, staffing practices can be mixed - some describe it as a wonderful place for residents, with the caveat that agency staff are sometimes used, which can influence day-to-day experiences.

The sense of belonging is reinforced by statements that the place is not only about care but also about atmosphere and community. People describe Brevellier Village as a wonderful place to live and work, with a staff that is caring and loving across departments. The tone in these remarks is consistently warm: the facility is painted as a welcoming, well-kept environment where families feel their loved ones are treated with respect, and where staff members go beyond the basics to create meaningful connections. There is a strong current of appreciation for both the quality of care and the morale of the workforce, which some describe as delivering an exceptional experience for employees as well as residents.

Within the stories of care, there is also a deeply emotional tribute to a beloved family member who spent many years at Brevellier Village. A grandmother who transitioned from independent living to skilled nursing was cared for with dignity and respect, and the staff's presence offered comfort and safety. The memory stands out: the staff lining the hallway on the day the grandmother passed, the reverence of the moment, and the enduring association between the cherished song Amazing Grace and the grandmother's memory. These passages emphasize a culture where kindness and human connection are central, leaving families with a sense that their loved ones are honored and supported in their final chapters.

Taken together, the collection of thoughts celebrates a culture of caring and community while not omitting the seriousness of concerns voiced by some. Several reviews praise the compassionate nature of staff and the positive experiences of residents and families, underscoring the facility's strengths in personal attention, respect, and a warm environment. Yet alongside these affirmations, there are cautions raised about the realities of care in a senior setting: references to understaffing, long wait times for assistance, and a troubling report of a medication error plus perceived neglect during a rehabilitation period are cited by a reviewer who describes the experience as life-altering and heartbreaking. The concerns include cleanliness issues and the perception that some complaints have reached regulatory channels, painting a more complex picture of day-to-day operations.

In the end, the portrait of Brevellier Village is nuanced and multifaceted. For many families, it remains a place where compassion, dignity, and family-like care define the everyday experience, and where staff members go out of their way to reassure loved ones that they are in good hands. For others, the realities of staffing pressures and isolated incidents have weighed heavily, underscoring the importance of ongoing vigilance, transparent communication, and continuous improvement in safety and quality of care. For anyone considering Brevellier Village, the takeaway is to listen to a range of voices, visit with a critical eye, ask about staffing levels and care planning, and gauge whether the environment aligns with the specific needs and values of their loved ones. The stories remind us that a great care facility is measured not only by the kindness of individuals but also by the systems that support consistent, safe, and dignified care every day.

Parks

• Whitford Park (1.2 miles)
• Rolling Ridge Park (2.5 miles)
• Chautauqua Park (2.9 miles)
• Roger Young Park (3.7 miles)

Physicians

• Harborcreek Family Physicians - Primary Care (1.4 miles)
• Lakeshore Family Practice - Primary Care (1.4 miles)
• Grandview Family Practice - Primary Care (5.1 miles)
• Bayview Nephrology (5.1 miles)
• Pinecrest Family Practice - Pine Avenue (5.4 miles)
• Steven Coleman MD (5.4 miles)
• Hamot Heart Institute (5.4 miles)

Restaurants

• The Park Tavern (1.6 miles)
• Subway (1.6 miles)
• Little Caesars Pizza (1.7 miles)
• Subway (1.9 miles)
• Burger King (1.9 miles)
• McDonald's (2 miles)
• Arby's (2 miles)

Cafes

• Tim Hortons (1.8 miles)
• Panera Bread (2.1 miles)
• Tim Hortons (5.3 miles)
• Tim Hortons (5.5 miles)
• Ember + Forge (5.6 miles)
• Fat Lenny s (6.2 miles)

Pharmacies

• Walgreens (2 miles)
• Rite Aid (2.1 miles)
• Your Hometown Pharmacy (2.6 miles)
• Top's Markets (4.3 miles)
• Tops Pharmacy (4.3 miles)
• CVS Pharmacy (5.2 miles)
• Burhenns Pharmacy (5.2 miles)

Places of Worship

• Mount Calvary Catholic Church (3 miles)
• Erie United Methodist Alliance (4.7 miles)
• Islamic Association of Erie (5.7 miles)
• Cathedral of St Paul Episcopal (5.8 miles)

Transportation

• Bus Station (5.3 miles)

Hospitals

• UPMC Hamot Infusion Center (5.4 miles)
• Healthsouth (5.4 miles)
• UPMC Womens Hospital 5th Floor (5.4 miles)
• UPMC Hamot 8 South (5.5 miles)
• UPMC Hamot 7 South (5.5 miles)
• UPMC Hamot Radiology (5.6 miles)
• St Vincent Wound Clinic (6.1 miles)