Millcreek Manor

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Pros

• The facility is beautiful, well-decorated, and exceptionally clean.
• The staff at Millcreek Manor provides excellent care and is very caring.
• The food at the facility is plentiful, nutritious, and appealing.
• The residents at Lecom Senior Living Center are happy and enjoy interacting with each other and the staff.
• The staff at LECOM Senior Living Center is happy and creates a positive atmosphere for the residents.
• Residents at the facility have access to student nurses, interns, and doctors from LECOM Health Service System.
• The small size of the facility allows for personalized care and strong relationships between staff and residents.
• The cleanliness of Lecom Senior Living Center is impressive.
• The attached hospital provides convenient access to medical services without needing to transport residents elsewhere.
• Visitors have flexibility in visiting hours and can easily connect with other residents during their visits.

Cons

• The staff at LeCom Senior Living couldn't find the resident's belongings after he passed away, and his wallet was empty when it was returned to the family.
• The nighttime nurse's aide named Kelli was rude and banged a resident's leg against the toilet.
• The staffing at Lecom facility is inadequate, with only two aides on the first shift and one aide on the second shift for 18 patients in each unit.
• There is only one LPN per shift without any RNs on the floor, causing delays in getting necessary medical care.
• The facility focuses more on making money than providing quality care to residents.
• The staff seemed disorganized and unhelpful during a visit to LECOM Senior Living Center.
• Millcreek Manor, despite being attached to a hospital, did not have a homey feel and the staff were unable to answer questions satisfactorily.
• Despite being clean, the new unit at Millcreek Manor will have more beds but still lacks adequate staffing for proper care.
• Although one reviewer had positive experiences with their father's care at Millcreek Manor, others mentioned issues such as lack of sufficient food portions and noise from construction work.
• Some of these statements may be subjective opinions rather than verifiable facts.

Review

Lecom Senior Living, located in [unknown location], has received mixed reviews from residents and their families. While the facility itself is praised for its beautiful and spacious private rooms, as well as its cleanliness, concerns have been raised about the quality of care provided.

One reviewer shares a heartbreaking experience of their father's time at Lecom Senior Living, stating that he was miserable there. They attempted to move him out of the facility but unfortunately, he passed away before they could do so. When they tried to retrieve his belongings, they were told each time that his things could not be found. Three days later, when they were finally allowed to pick up his belongings, his wallet was empty and there were unauthorized cash advances and online gambling charges on his credit card. The reviewer suspects foul play and questions the staff's involvement.

Another individual recounts a negative encounter with a nighttime nurse's aide named Kelli. They describe her as rude and unhelpful, even injuring them by accidentally banging their bad leg against the toilet. This experience left a lasting negative impression on the reviewer.

More feedback highlights concerns about staffing levels at Lecom Senior Living. The facility reportedly only has two aides during the day shift and one aide during the night shift for units that can have up to 18 patients each. This equates to nine patients per aide during the day and all 18 patients per aide during the night. This understaffing leads to difficulties in providing adequate care to residents who often have complex needs such as Alzheimer's or dementia.

The lack of registered nurses (RNs) on each floor is also mentioned as an issue. With only one LPN available per shift, finding an RN when needed can take up to an hour. This delays necessary medical intervention for residents in pain or distress.

Despite these concerns, one positive review mentions that Lecom Senior Living is part of LECOM Health Service System, which includes student nurses and interns from Lake Erie College of Osteopathic Medicine. This integration with a learning institution offers potential benefits in terms of additional medical resources and staff.

Another reviewer praises the cleanliness and smaller size of the facility, stating that the staff provides excellent care. They appreciate the ample and nutritious food options available to residents. The positive atmosphere is also highlighted, with both staff and residents displaying happiness and creating a cheerful environment through humor and camaraderie.

In conclusion, Lecom Senior Living has received mixed reviews for its care services. While the facility is visually appealing and boasts modern amenities, concerns have been raised about staffing levels, quality of care, and theft allegations. It is recommended that individuals thoroughly research and visit the facility before entrusting their loved ones' care there.

Hospitals

• Millcreek Community Hospital (0.1 miles)
• Millcreek Hospital (1.6 miles)
• Erie VA Medical Center (2.5 miles)
• Veterans Affairs Medical Center (2.5 miles)
• St Vincent Women's Diagnostic (2.7 miles)
• Upmc Hamot (2.7 miles)
• Saint Vincent Labor and Delivery (2.7 miles)

Physicians

• David DO Beaton FACOG (0.1 miles)
• Dr Tursi (0.1 miles)
• Mitchell A Cunningham DO (0.3 miles)
• Presque Isle Women's Health (0.5 miles)
• Boscov's Optical (0.5 miles)
• Comprehensive Plastic Surgery (1.1 miles)
• Arthritis Associates of Erie (1.9 miles)

Pharmacies

• Rite Aid (0.1 miles)
• Lake Erie Pharmacy (0.5 miles)
• Wegmans (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Sam's RX (1.5 miles)
• Walmart Pharmacy (1.6 miles)
• Top's Markets (1.7 miles)

Restaurants

• Firebirds Wood Fired Grill (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Osaki Japanese Steakho (0.4 miles)
• Wendy's (0.5 miles)
• Mad Mex (0.5 miles)
• Olive Garden (0.6 miles)
• Smokey Bones Bar & Fire Grill (0.7 miles)

Cafes

• Starbucks (0.7 miles)
• Market Café (0.9 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.3 miles)
• Tim Hortons (1.3 miles)
• Panera Bread (1.4 miles)

Theaters

• Tinseltown USA (1 miles)

Parks

• Victory Park (2.8 miles)