Golden LivingCenter - Western Reserve

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Pros

• The facility is very clean and updated, providing a pleasant environment for residents.
• The staff is attentive and efficient, ensuring that residents receive great care.
• Golden Living offers a beautiful atmosphere that feels more like a hotel than an assisted living facility.
• Residents report enjoying the food and the quality of service received during their stay.
• Common areas are available for families and residents to socialize comfortably.
• The facility is highly recommended for anyone seeking a welcoming place for their loved ones, emphasizing its beauty and supportive staff.

Cons

• The food was awful, with small portions that seemed to follow strict caloric guidelines.
• Fresh fruit was offered only twice, despite it being summer when it is plentiful.
• The reviewer had only two showers in twenty days and saw the doctor just twice during their stay.
• The environment was described as a "20 day nightmare" that the reviewer hopes to never repeat.
• The noise from the roommate caused the staff to ignore their requests for assistance.

Review

Golden Living is a facility that has garnered mixed reviews from its residents and their families, showcasing both positive experiences and significant challenges. On one hand, numerous individuals praise the establishment for its modern aesthetics, cleanliness, and attentive staff. Many describe the environment as akin to a hotel rather than a traditional assisted living facility. Residents appreciate the upgraded amenities that contribute to an enjoyable atmosphere, reinforcing feelings of comfort and care.

The structure of Golden Living is notably distinct, featuring separate sections for rehabilitation and assisted living. Several reviews highlight the facility's design, noting it as brand new and beautifully constructed. Those undergoing rehabilitation have expressed satisfaction with their experiences; prolonged stays of up to twenty-one days were frequently characterized as pleasant due to the high quality of care provided by the staff. Many praised the attentiveness and efficiency of caregivers, emphasizing how meaningful this support was during recovery periods. Good service extended beyond just personal care; food quality was also commended by multiple visitors.

Common areas within the facility are described positively, serving as spaces for family visits and socialization among residents. One reviewer mentioned that these communal spaces contributed to an inviting environment where interaction could thrive among those who lived there. Although not everyone personally sampled the meals themselves, feedback from residents like grandmothers indicated high satisfaction regarding food choices—this aspect seemed an essential factor in many overall assessments of Golden Living.

In stark contrast, there are deeply negative accounts from individuals who faced severe difficulties during their stay at the facility. One resident recounted experiencing what they termed a "nightmare" while hospitalized due to medical complications like superficial hematomas and active blood clots. This individual reported significant dissatisfaction with nearly every aspect of their experience—from inadequate food portions labeled as subpar or unappealing (notably lacking fresh fruit despite seasonal availability) to inadequate personal care such as infrequent showers and limited medical attention from doctors.

The frustrations did not end there; issues surrounding privacy were also brought to light in this account. A roommate's refusal to open curtains led to an entire twenty-day period without any view of the outside world—a stark example of how shared accommodations can impact individual experiences negatively when not adequately managed by staff. Furthermore, constant calls for assistance from this roommate often resulted in delays or negligence towards the reviewer’s requests for help due to confusion about whose bell was ringing.

Ultimately, Golden Living appears painted in shades of duality: On one side lies a well-appointed facility with dedicated staff genuinely concerned for resident wellbeing; on another side lurks disillusionment stemming from low-quality food provisions, insufficient personal care frequency, and struggles over shared space dynamics leading some residents into distressing situations during vulnerable times in their lives. While commendations stand strong regarding environmental conditions and many employees' customer service attitudes—which some families value greatly—equally intense concerns loom large among others who found themselves disheartened by what they experienced within these walls during critical healing phases in their lives. The contrasting perspectives reflect broader issues present within caregiving facilities today—a reminder that despite visible excellence or charm on premises alone can’t overshadow foundational needs like nutritious meals or proper attention needed by vulnerable populations seeking recovery or assistance through life transitions.

Physicians

• David DO Beaton FACOG (0.2 miles)
• Mitchell A Cunningham DO (0.2 miles)
• Presque Isle Women's Health (0.3 miles)
• Dr Tursi (0.3 miles)
• Boscov's Optical (0.7 miles)
• Comprehensive Plastic Surgery (0.9 miles)
• Arthritis Associates of Erie (1.7 miles)

Hospitals

• Millcreek Community Hospital (0.2 miles)
• Millcreek Hospital (1.7 miles)
• Erie VA Medical Center (2.3 miles)
• Veterans Affairs Medical Center (2.3 miles)
• St Vincent Women's Diagnostic (2.5 miles)
• Saint Vincent Labor and Delivery (2.5 miles)
• Saint Vincent Health Center (2.5 miles)

Pharmacies

• Rite Aid (0.2 miles)
• Lake Erie Pharmacy (0.4 miles)
• Wegmans (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Top's Markets (1.5 miles)
• Tops Pharmacy (1.5 miles)
• Walgreens (1.6 miles)

Restaurants

• Sonic Drive-In (0.6 miles)
• Firebirds Wood Fired Grill (0.6 miles)
• Osaki Japanese Steakho (0.7 miles)
• Wendy's (0.7 miles)
• Mad Mex (0.7 miles)
• Olive Garden (0.8 miles)
• Smokey Bones Bar & Fire Grill (0.9 miles)

Cafes

• Starbucks (0.9 miles)
• Market Café (1.1 miles)
• Panera Bread (1.2 miles)
• Panera Bread (1.3 miles)
• Tim Hortons (1.4 miles)
• Starbucks (1.4 miles)

Theaters

• Tinseltown USA (1.1 miles)