Upmc Cole Skilled Nursing And Rehabilitation Unit
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1001 East Second Street, Coudersport, PA 16915
For more information about senior living options: (844) 490-3973
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The account provided paints a troubling portrait of Cole Place, framed around a stark dichotomy: some staff are described as fantastic, while others are labeled absolutely awful, and the writer stresses that the good cannot compensate for the severe problems that overshadow the facility. The message is that the problems are so pervasive and persistent that they undermine any positive contributions from the capable staff. The reviewer emphasizes a climate where good intentions are overwhelmed by ongoing dysfunction, making it difficult for residents to be cared for safely or consistently.
A large portion of the critique centers on the CNA staff, described as largely composed of young women who are said to have interpersonal issues that spark ongoing conflict and instability among the team. According to the reviewer, these dynamics create daily turbulence on the floor, undermining teamwork, communication, and reliable care. The instability is not simply about personality clashes; it is portrayed as a systemic issue that disrupts the ability to deliver steady, attentive care and to maintain a stable routine for residents who depend on predictable staffing.
Because of this volatile environment, the facility cannot maintain full staffing. The reviewer attributes the chronic vacancies and resignations to the toxic work conditions rather than to any single deficiency in staffing policy. The cycle of quitting and unfilled positions is described as self-reinforcing: as employees leave, remaining staff feel more pressure, and the overall environment deteriorates further. This ongoing attrition is framed as a core reason the facility struggles to provide consistent care and a safe atmosphere for residents.
The narrative also alleges a troubling pattern of retaliation against staff who speak up about abuse or unsafe conditions. The managers are described as threatening to place employees on a "do not hire" list if they voice concerns about workplace abuse. The writer suggests that because the staff are young and impressionable, they become inhibited by fear, choosing silence over raising alarms. When concerns are raised, they claim, the response is designed to discourage reporting rather than address the underlying issues, allowing the problematic culture to persist unchecked.
Within this troubling framework, the reviewer presents specific allegations about safety and accountability. They claim to know of at least one CNA who has an active drug abuse issue, and they accuse at least one manager of dismissing the report about the CNA in order to shield the substance user. This alleged action is framed as a direct impediment to accountability and patient safety, implying that protective favoritism for the substance-using staff member undermines the welfare of residents and erodes trust in the reporting process.
The consequences of these dynamics are described in blunt terms as neglect. The reviewer asserts that residents have suffered neglect due to these failures in supervision and accountability, including vivid examples like residents being left to sit in their own feces for hours. Such allegations, if accurate, point to serious lapses in hygiene, dignity, and basic care. The emphasis is that neglect does not occur in a vacuum but is a symptom of a broader culture where issues are ignored or actively shielded from scrutiny.
Taken together, the narrative paints a bleak picture: a facility plagued by toxic work conditions, interpersonal strife among a large segment of frontline staff, and a culture that stifles reporting and accountability. The writer closes with a clear warning - without serious intervention and accountability at multiple levels, the problems are unlikely to be resolved. Based on their assessment, they express a strong preference to avoid housing a loved one at Cole Place until meaningful reforms are implemented and verified.
The UPMC Cole Skilled Nursing and Rehabilitation Unit in Coudersport, PA is a well-equipped assisted living community that offers a range of amenities to ensure the comfort and convenience of its residents. Each room is fully furnished and comes with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. The community also provides housekeeping services to maintain cleanliness and orderliness.
Residents can enjoy their meals in the dining room where restaurant-style dining is offered. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. Additionally, there is a small library for individuals who enjoy reading and a garden for those who appreciate outdoor space.
The care services provided at UPMC Cole Skilled Nursing and Rehabilitation Unit include 24-hour supervision to ensure the safety and well-being of residents. Assistance with daily activities such as bathing, dressing, and transfers is available to promote independence while providing necessary support. Medication management is also provided to ensure proper administration of medications.
The community places importance on mental wellness by offering a mental wellness program for residents' overall emotional and psychological well-being. This program aims to provide opportunities for social engagement and mental stimulation.
In terms of location, UPMC Cole Skilled Nursing and Rehabilitation Unit benefits from its proximity to various amenities nearby. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals within close reach.
Overall, UPMC Cole Skilled Nursing and Rehabilitation Unit offers a comfortable living environment with various amenities and care services designed to meet the individual needs of each resident while promoting an active lifestyle through engaging activities.
Upmc Cole Skilled Nursing And Rehabilitation Unit is located at 1001 East Second Street, Coudersport, PA 16915 in Potter County, Pennsylvania
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