Caring Heights Community Care & Rehab Center in Coraopolis, PA
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Information last verified:
234 Coraopolis Road, Coraopolis, PA 15108
For more information about senior living options: (844) 490-3973
The staff are friendly and welcoming. The home-like atmosphere is inviting. The care team communicates well regarding residents’ status and discharge plans. The rehab department is excellent. The facility is clean and well maintained. The staff provide individualized attention and truly care for residents.
The staff stand around and hide until absolutely necessary, showing horrible attitudes and a lack of basic empathy. A staff member made an insensitive remark about the reviewer’s mother's death, demonstrating extreme callousness. A patient had to wait nine hours for a call button to be answered and did not receive medications. The facility placed a patient on a dirty bed directly over her surgical site. Call lights went unanswered and prescribed medications were withheld. Understaffing created dangerous conditions for patients. The food was rancid, and there were delays in addressing unsafe meals. Belongings, including clothing and blankets, went missing after transfers. Hygiene lapses led to infections, including COVID. The administration and communication were terrible; staff were unresponsive and messages were not returned.Caring Heights Community Care & Rehab Center in Coraopolis is best suited for seniors who are focused on short-term rehabilitation and recovery, where the core value is strong physical therapy and hands-on rehabilitative work. The facility has earned consistent praise from families who saw real gains in mobility and strength through dedicated PT/OT programs, and who appreciated clinicians, social workers, and other team members who showed up with competency and care. This is a reasonable fit for someone who can engage actively in therapy, participate in discharge planning, and value a warmer, more home-like routine when staffing levels permit consistent, attentive care. It is less ideal for someone who requires reliable, around-the-clock assistance with daily activities, constant supervision, and uniformly timely responsiveness, a standard that many reviews indicate is not consistently met.
Those who should consider alternatives share clear concerns about safety, consistency, and dignity in daily care. If a loved one requires dependable call-light response, prompt medication administration, and meticulous personal care, the pattern of delayed responses and occasional neglect reported by multiple families is a warning sign. Understaffing and chaos in some shifts appear to undermine basic routines like bathing, toileting, and daily grooming, and there are frequent anecdotes of missing belongings and lapses in infection control. If a facility’s governance, transparency, and accountability are nonnegotiable, exploring other options with steadier oversight and stronger accountability mechanisms is prudent. For residents who are sensitive to pacing and environment, the presence of animals and varying cleanliness levels may also influence satisfaction and comfort.
On the positive side, the rehab-focused strengths at Caring Heights offset the drawbacks for many residents during their stay. The therapy department is repeatedly singled out as a lifeline: clients who commit to therapy often leave stronger and more independent, with PT and OT delivering tangible improvements in walking, balance, and overall function. A number of reviews highlight responsive social work support and clear discharge planning, with staff who demonstrate kindness and professionalism when the care plan is being shaped. When the rehab focus aligns with family expectations for a structured, motivating routine, the combination of skilled therapists and a generally welcoming environment can produce meaningful outcomes despite other systemic weaknesses. Visitors also describe a homey feel, helpful aides, and mid-level nursing competence when staffing aligns with needs.
Yet the most troubling threads in the patient experience are the operational gaps. Long call-bell wait times, inconsistent medication delivery, and recurring concerns about cleanliness and hygiene hover over the facility, eroding trust and safety. Several accounts describe extended delays, ranging from 15 to 37 minutes, even hours, that leave residents to endure discomfort or dangerous situations, such as incontinence or delays in bathroom assistance. There are distressing reports of bed/diaper issues, unaddressed wounds, and lapses in basic hygiene, along with frequent complaints about lost or stolen personal items and inadequate laundry care. The shared bathroom setup and old equipment compound these issues, making routine care feel like a pointer toward crowding and care dilution. Add to that a pattern of communication gaps with administration and inconsistent enforcement of policies, and the overall picture is one where the care environment can feel unstable and stressful.
The decisive question becomes whether the rehab momentum and the moments of genuinely caring staff outweigh the persistent, unaddressed care gaps. For families prioritizing measurable functional gains and a rehabilitative trajectory, Caring Heights can still be a viable choice if a rigorous, proactive oversight plan is in place: insist on direct access to therapy teams, request explicit commitments from administration on call-light response times, and actively monitor daily living routines during the first weeks. Tour thoroughly with a critical eye on the cleanliness, the state of equipment, and the layout of the long-term care sections versus rehab units. Ask to meet the social worker and the nurse manager, and press for recent quality metrics, incident reports, and a transparent plan for addressing concerns. In other words, it pays to treat this facility as a recovery-centered program with a built-in safety net, one that requires ongoing family engagement and clear accountability to prevent the worst-care scenarios that some families endured.
In the end, Caring Heights presents a practical but uneven choice. It can deliver strong rehabilitation outcomes and a compassionate touch from dedicated staff, and for some residents, the surrounding atmosphere feels supportive and homelike. However, the recurrent, concrete care failures reported by many families, delayed call responses, inconsistent medication management, infections, and cleanliness concerns, cannot be ignored, especially for long-term residents or those with complex needs. For families with a primary goal of reliable, steady daily care and predictable routines, exploring alternatives with demonstrated staffing stability and stronger oversight is strongly advised. When considering this community, approach it as a high-stakes choice: a facility that can empower recovery and provide moments of excellent care, but one that demands vigilant oversight, explicit service commitments, and a clear plan to address chronic operational gaps.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caring Heights Community Care & Rehab Center is a leading assisted living community located in Coraopolis, PA. Our residents enjoy a wide range of amenities and services that promote comfort, independence, and a fulfilling lifestyle.
Our community offers a variety of amenities to cater to the different needs and interests of our residents. From our beautiful beauty salon where residents can get pampered to the availability of cable or satellite TV for entertainment, we strive to create a comfortable and enjoyable living environment. Our community-operated transportation service ensures that residents have access to transportation for appointments, errands, and outings. Residents also have access to a well-equipped computer center, fitness room, gaming room, garden, small library, and outdoor space for relaxation and recreation.
At Caring Heights Community Care & Rehab Center, we pride ourselves on providing excellent care services tailored to meet each resident's unique needs. Our staff is available 24/7 for any assistance required by our residents. We offer assistance with activities of daily living such as bathing, dressing, and transferring. Our dedicated team manages medication for residents and provides diabetes diets and special dietary restrictions as needed. We also provide move-in coordination services to ensure a smooth transition for new residents.
The dining experience at our community is exceptional with restaurant-style dining that offers delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure that all preferences are taken into consideration.
Our community promotes an active and engaging lifestyle through various activities and programs. Residents can enjoy concierge services for convenience along with fitness programs designed to promote physical wellness. Planned day trips allow residents to explore the area while resident-run activities encourage social interaction within the community. Scheduled daily activities provide opportunities for engagement and personal growth.
Caring Heights Community Care & Rehab Center is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals ensuring easy access to essential services nearby.
In summary, Caring Heights Community Care & Rehab Center offers a comfortable and vibrant assisted living community where residents can enjoy a fulfilling lifestyle with personalized care, a wide range of amenities, and engaging social activities.
Caring Heights Community Care & Rehab Center is located at 234 Coraopolis Road, Coraopolis, PA 15108 in Allegheny County, Pennsylvania
Caring Heights Community Care & Rehab Center on seniors.fyi includes 9 photos including images showing landscaping, interior, bedroom, garden, building, decor, windows, therapy room, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Trees
Windows
Landscaping
Exercise Equipment
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